SaaStr

MAY 21, 2025

Innovative Deployment of Eval-Driven Automation in AIP At DevCon 2, Palantir unveiled eval-driven automation in AIP, where users can leverage evaluation feedback loops within their Ontology to improve logic functions for more intelligent automated communication.

Artificial Intelligence 157

Artificial Intelligence Government AI Benchmarks 157

Nimble - Sales

JANUARY 28, 2021

All successful entrepreneurs are alike, all struggling entrepreneurs have client communication issues. The post How To Manage Communication With Clients For Sustainable Business Growth in 2021 appeared first on Nimble Blog. Based on these humble achievements by our expert team, we are delighted to share […].

Communication 106

Communication Management Business Software Review 106

SaaStr

MAY 7, 2025

Growth Has Reaccelerated, Though Still Far Below Its 2021 Peak 12 months ago, Twilio was growing revenue at 7% year-over-year. Today, that growth has slowed to 12% year-over-year, with Communications revenue growing 13% and Segment revenue nearly flat at 1%. 2018-2021 was so, so different: 4. Twilio’s all-in on AI.

Headcount 172

Headcount AI Scale compliance 172

Neil Patel

JANUARY 27, 2021

How’s it doing in 2021? Craig Davis , the former Chief Creative Officer at marketing communications firm J. Video and voice search are leading the charge in 2021. So, what’s happening in content marketing, version 2021? Content Marketing: 2021 Current Trends. 2021 Video and Live Streaming. Let’s find out.

Content Marketing 145

Content Marketing Marketing Social Media Artificial Intelligence 145

SaaStr

MAY 19, 2020

But customers in collaboration, e-commerce, communication, fintech, eLearning, telehealth and other segments are growing faster than ever. Marketers now have new goals for 2020 and 2021 that have to hit. Customers in travel and events are deeply hurting, and maybe there isn’t even a point in charging many of them right now.

Strategy 348

Strategy Travel Market Segmentation Onboarding 348

SaaStr

JANUARY 24, 2021

2021 will be the year SaaS sales evolves the most since the Appexchange ecosystem started to take off ~15 years ago, which spawned the entire notion of a true sales app stack. With better data, communication, and pipeline visibility, it becomes clearly faster who isn’t going to make it. What’s the change?

Sales Recruiting 354

Sales Recruiting Scale Technical Review Sales 354

Trint

NOVEMBER 20, 2020

No one has a playbook for navigating the challenges we will face in 2021, but there are already some clear lessons for early stage businesses. Clean up your communication Internal communication has always been important, but in 2021 it’s going to be business critical. No work talk, please. We prefer it to email.

Startup 130

Startup Company Culture Communication Technology 130

Sales Hacker

JANUARY 31, 2022

We’ve witnessed a fundamental shift in how we all communicate at work. How COVID-19 changed B2B communication. To get a better sense of workplace communications, Vyond partnered with TRUE Global Intelligence to conduct a nationally-representative survey in February 2020 of 1,000 adults in the United States.

Communication 129

Communication B2B Leadership Construction 129

SaaStr

SEPTEMBER 23, 2021

— Jason BeKind Lemkin (@jasonlk) September 22, 2021. A few titles that IMHE are flags: “VP of Product Marketing” or “VP of Corporate Marketing” or “VP of Communications” for a VP of Marketing job. A "VP of Revenue" often knows nothing about inside sales or building a sales team.

Sales Hiring 325

Sales Hiring Sales Recruiting Growth Hacking Product Marketing 325

SaaStr

MARCH 26, 2021

— dharmesh (@dharmesh) March 23, 2021. It gets them into the communication flow for business. Not a single one of our pitches made any mention of an "exit strategy" There is a very simple reason for this: We never really had one. There are 1000 reasons not to have an Exit Strategy when you are doing a start-up.

Acquisition 353

Acquisition Scaling Startup Cloud 353

SaaStr

MARCH 18, 2025

Colin joined Wiz in February 2021 when the company was near zero revenue. ” This distributed structure created intentional communication patterns that might not have developed in a single office. It’s an incredible look back on scaling and more: Colin Jones, first Chief Revenue Officer at Wiz.

Scale 182

Scale Sales Hiring Scaling Headcount 182

Unbounce

JANUARY 13, 2022

After a turbulent 2020, we all probably hoped that 2021 would be a clean slate. According to Twilio , COVID-19 accelerated companies’ digital communications strategies by six years. Thanks for the lessons, 2021. Digital privacy has been one of the hottest topics in 2021. Please, just no more Tiger King.)

Marketing 144

Marketing AI Artificial Intelligence Machine Learning 144

Sales Hacker

DECEMBER 30, 2020

Best Sales Statistics to Know in 2021. Still curious which sales trends will be on the rise in 2021? And with many companies planning to stay remote into 2021 (and some fully remote indefinitely), knowing how to navigate remote selling isn’t optional anymore. Short on time? Just looking for the highlight reels?

Sales Hiring 133

Sales Hiring Sales Recruiting Underperforming Technical Team Revenue 133

SaaStr

JANUARY 12, 2024

It probably won’t go back to 2021 levels, but it will be some kind of growth. People did invest a lot in CSM, and in 2021 and 2022, the CSM population grew roughly 20%. Nick explained: “If you look at 2021 to 2022, the bubble peaks. .” That will eventually go away because that excess capacity will be gone.

Sales Hiring 320

Sales Hiring Customer Success Scale AI 320

SaaStr

OCTOBER 28, 2022

In 2021, there was much less focus on efficiency and more on revenue metrics like ARR. In 2021 there was a lot of emphasis on top-line revenue growth, what percentage year-over-year was the business growing, and less emphasis on things like gross margins and quality of revenue.”. A New SaaS Playbook.

Sales Recruiting 260

Sales Recruiting Sales Hiring Leadership Interviewing 260

SaaStr

MAY 16, 2023

In the first quarter of 2023, global venture funding fell to $59 billion, down from a peak of $181 billion in Q4 2021. Founders embarking on seed or early-stage funding rounds in this competitive market must pay special attention to investor relations, the art and science of communicating with and managing your investors.

Communication 271

Communication Startup Investment Strategy 271

SaaStr

MARCH 4, 2021

Making sure you sit in the right place in the market, and are communicating that to the market. Protecting and reinforcing the brand, and communicating what the product does, and doing a great job of it. — Jason BeKind Lemkin (@jasonlk) March 3, 2021. But until you are pretty big, this isn’t your top worry.

Sales Hiring 357

Sales Hiring Scale Marketing Branding 357

SaaStr

DECEMBER 29, 2022

Everyone lowered the hiring bar a bit in the 2021 Boom. Do a better job communicating with your investors. If you ever want any more help from your VCs and other investors, you have to communicate. But launching a new, more enterprise / more powerful / better edition? That’s a value-add, done right. A bit more here. #7.

Sales Hiring 292

Sales Hiring Venture Capital Healthcare Communication 292

Unbounce

MAY 13, 2021

MECLABS points out that value propositions come in four varieties: Primary value propositions communicate a brand’s overall value. While you ultimately want a concise value prop, don’t be afraid to give it the room it needs to communicate your value. billion online shoppers across the globe in 2021. Let that thing breathe !

Payment Methods 143

Payment Methods Payment Solutions Payment Services SaaS Payments 143

Unbounce

APRIL 15, 2021

The most successful businesses in your industry aren’t sitting on their hands in 2021—they’re looking for ways to give themselves an advantage in the post-COVID world and edge out their competitors. That’s where industry benchmarks come in—and that’s why we’re thrilled to bring you a fresh (and free) Conversion Benchmark Report for 2021.

Benchmarks 145

Benchmarks Artificial Intelligence Machine Learning AI Search 145

SaaStr

JUNE 7, 2023

It’s the Stripe for Communications. Twilio is the same great company it was in 2022 and 2021, but it’s also been the segment where buyers have cut back perhaps the most. While that percentage isn’t growing, it’s still impressive for a communications-based company. 5 Interesting Learnings: #1.

Headcount 237

Headcount Cloud Communication Acquisition 237

SaaStr

AUGUST 28, 2021

With SaaStr Annual 2021 now just a month away, and one of the first IRL events in some time — we’re getting a lot of questions from sponsors wanting to know how to get the best ROI from their sponsorship package. Know your goals & communicate them to your team. Give their advice a shot and watch your pipeline grow!

Social Media 284

Social Media Software Review Engagement Enterprise 284

ChurnZero

JULY 27, 2021

ChurnZero is a finalist in the 2021 SaaS Awards Program in the category of Best SaaS Product for Customer Service/CRM. Categories for 2021 include Best Enterprise-Level SaaS and Best Data-Driven SaaS, alongside new categories including ‘Bespoke SaaS Solution’. Precisely (EngageOne Communicate). About the SaaS Awards.

SaaS 98

SaaS Innovation Cloud AI 98

Unbounce

DECEMBER 2, 2021

Small and local businesses represent 65% to 75% of search and social media spend on Google and Facebook (and this is only likely to increase beyond 2021). To prevent that fatigue, good marketers use multiple channels of communication to stay connected with their audiences.”. Source: LinkedIn.

Social Media 145

Social Media Branding Strategy Communication 145

Nimble - Sales

JANUARY 26, 2021

In the pre-digital era, a salesperson had to be communicative, smart, charismatic, persuasive, persistent, consistent, and knowledgeable. A salesperson in 2021 has to be all of the above, in addition to being fluent in technology.

Sales 116

Sales Technology Communication 116

Chart Mogul

SEPTEMBER 17, 2020

Answering the most common and most pressing questions about MRR to guide your 2021 planning. It shows how far along the road you are in a way that is easy to communicate to internal and external stakeholders alike. Monthly recurring revenue is one of the least exciting topics to take on in 2020. It is simple (to calculate).

Payments 145

Payments Revenue Payment Features SaaS Payments 145

Neil Patel

JANUARY 26, 2021

If you’re looking to grow your small business in 2021 and beyond, you need to organize every aspect of your company. Here’s how to stay organized in 2021 and beyond. Personal touches and direct communication will benefit both you and your customers. Organize Your Small Business Office Space and Storage. Conclusion.

Payment Methods 144

Payment Methods Payment Solutions Payment Services Strategy 144

SaaStr

JUNE 29, 2023

Data Security : Oates reveals that “Costs have risen for cyber attacks by 80% since 2021, and the frequency of those attacks continues to rise. There has been a 29% increase in ACV in Q1 of 2023 compared to Q1 of 2021. Many net-new purchases are for data security, compliance, risk management, and AI-powered tools. weakest link.

VP of Engineering 293

VP of Engineering Trends Sales Hiring Cybersecurity 293

SaaStr

APRIL 20, 2022

Let’s look at some numbers: Number of job openings in December 2021: 12 million. Number of people who quit their jobs in December 2021: 4.3 Be intentional about the culture you want to build by keeping an open line of communication, being accessible, celebrating success, and leading with empathy.

Sales Hiring 272

Sales Hiring Scale Retention Sales 272

Tom Tunguz

MARCH 19, 2023

In late 2021, Office Hours welcomed Claire Hughes-Johnson, former Stripe COO & VP at Google. The operating cadence describes how & how often the management team reviews progress & communicates with the team. Another segment emphasizes the importance of Stripe’s written internal communication.

Startup 229

Startup Scale Systems Review Compensation 229

ChurnZero

OCTOBER 12, 2021

Announcing the Winners of ChurnZero’s 2021 ChurnHero Awards. In its second year, we’re excited to recognize ChurnZero customers in our 2021 ChurnHero Awards. In its second year, we’re excited to recognize ChurnZero customers in our 2021 ChurnHero Awards. Read below to learn about the awards and meet this year’s winners.

Systems Review 98

Systems Review Healthcare Scale Point of Sale 98

Neil Patel

FEBRUARY 11, 2021

3 Reasons Why Social Media Is Pay to Play in 2021. In fact, revenues across all social platforms in the US are expected to reach almost $51 billion in 2021. Consider these best practices: Keep it short: Create ads that are no longer than 15 seconds, and communicate your key message in the first three seconds.

Social Media 144

Social Media Advertising Mobile Technical Review 144

yoursales

JANUARY 29, 2021

Sales Stack 2021. Welcome to Sales Stack 2021 - one of the most expansive lists of sales technology out there. As in 2020 the focus for 2021 is going to follow this prioritized order: Which customer journey experience are you creating? The 2021 Sales Stack Tools List CRM CRMs We Use. Sales Tools for Professional Sales.

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

SaaStr

JULY 11, 2024

When Twilio started to scale, people said it was the Stripe of communication, but VCs were wary because it had 40-50% margins. In 2021, no one really cared or looked at gross margins and mostly wanted top-line growth. In the old days, we were super gross margin sensitive. Both were right. Today, public markets care to an extent.

Sales Hiring 285

Sales Hiring Scale Marketing Interviewing 285