Neil Patel

SEPTEMBER 8, 2021

B2B brands are finding huge success in the digital marketplace industry and everyone wants a piece of the pie. Globally, B2B marketplaces make up a $31 billion market. Amazon Business, arguably the biggest player in the B2B marketplace scene, grew from $1 billion to $10 billion in sales in only three years. Data Capabilities.

Marketplace as a Service 141

Marketplace as a Service Merchant Services B2B Construction 141

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

Payrix

FEBRUARY 4, 2025

This setup is commonly used in marketplaces, software platforms, or businesses that facilitate payments for a network of sellers, service providers, or smaller businesses. This model allows sub-merchants to focus on their core activities while benefiting from streamlined access to payment services.

Merchant Services 130

Merchant Services Payment Services Payments SaaS Payments 130

SaaStr

FEBRUARY 16, 2025

By forcing self-service, they inadvertently created stronger customer champions who had to deeply learn the product themselves. The “Feature Request Arbitrage” Strategy Hidden gem in their marketplace origin: They turned their biggest product weakness (feature request backlog) into their greatest strength.

Sales Recruiting 205

Sales Recruiting Marketplace as a Service Underperforming Technical Team Scale 205

SaaStr

MARCH 18, 2025

Laiva Becoming the platform of choice for life science companies and research institutions by creating a two-sided marketplace with significant SaaS components. The new term “AI application as a service” (AIS) describes companies selling AI-powered applications to mid-market and enterprise customers.

Technical Review 186

Technical Review Artificial Intelligence AI Marketplace as a Service 186

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

Andreessen Horowitz

DECEMBER 14, 2023

While the marketplace business model is evergreen, every new platform changes how and where transactions happen. Now, we believe generative AI promises to revolutionize marketplaces again. It will not only transform how products and services are sold — but also how they are made.

Marketplace as a Service 139

Marketplace as a Service AI Search AI Outsourcing Services 139

FastSpring

JUNE 21, 2024

Per Kyodo News , “The law will prohibit the providers of Apple’s iOS and Google’s Android smartphone operating systems, app stores and payment platforms from preventing the sale of apps and services that directly compete with the native platforms’ own.” which have grown to wield significant influence over digital services around the world.”

Merchant Services 158

Merchant Services Marketplace as a Service Payments Payment Solutions 158

Neil Patel

NOVEMBER 16, 2020

The Walmart Marketplace is among the fastest-growing e-commerce stores out there, so if you’re looking for an Amazon alternative, it’s a serious contender. But how do you make the most of Walmart Marketplace ? What is Walmart Marketplace? Why Should I Sell on Walmart Marketplace? It’s all about moving with the times.

Marketplace as a Service 145

Marketplace as a Service Payment Methods Merchant Services Payment Services 145

Neil Patel

DECEMBER 14, 2020

If you’re selling physical products, and you’re only relying on ONE channel to bring home the bacon, it’s time to switch things up with Facebook’s social commerce platform, Marketplace. What Is Facebook Marketplace? Facebook Marketplace is like Craigslist and eBay…only better. It’s Free to List an Item.

Marketplace as a Service 144

Marketplace as a Service Payment Methods Payment Services Sales Hiring 144

Neil Patel

APRIL 14, 2021

What Is LinkedIn Marketplace? Given this new dependency on freelance laborers, it makes sense that LinkedIn, the most successful professional social networking site, would set its sights on creating a marketplace that allows freelancers to connect with companies searching for contract talent. How Does LinkedIn Marketplace Work?

Marketplace as a Service 145

Marketplace as a Service Payment Methods Payments Social Media 145

SaaStr

SEPTEMBER 8, 2022

Pilot’s leading team of US-based experts, supported by elegant software, delivers world-class bookkeeping, tax, and CFO services trusted by growing businesses like yours. Tilled was created to empower software vendors, marketplaces, and SAAS companies to start generating revenue from accepting credit cards. appeared first on SaaStr.

SaaS Payments 246

SaaS Payments Payment Services PayFac as a Service Marketplace as a Service 246

SaaStr

FEBRUARY 24, 2021

Upwork is one of those products and marketplaces many of us use all the time — including Team SaaStr — but we don’t often see discussing that much as a public SaaS / Cloud company. A good take rate for a marketplace. While not unexpected, its a similar distribution to both other marketplaces and many SaaS businesses.

Marketplace as a Service 336

Marketplace as a Service SMB Cloud Enterprise 336

SaaStr

MARCH 31, 2022

What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors.

Scale 257

Scale Marketplace as a Service Cloud SaaS Payments 257

USIO

APRIL 15, 2025

SaaS Platforms: Enable Instant Payouts Use Case: SaaS platforms in gig economy, marketplaces, or fintech. Example: A SaaS that manages freelance marketplaces can offer FedNow-enabled payouts to gig workers, boosting satisfaction and retention. Revenue Opportunity: Add value and potentially monetize speed via tiered services.

Payments 130

Payments Payment Services Merchant Services SaaS Payments 130

SaaStr

MARCH 16, 2022

This is pretty darn efficient, and Monday leverages its self-service roots to scale pretty efficiently. #7. A bit slow to add a marketplace, but now 109 apps on it. Monday waited until 2020 to add a marketplace, perhaps a little late given its torrid growth. It’s working now, with over 100 apps already on the marketplace.

Marketplace as a Service 63

Marketplace as a Service Technical Review Scaling Revenue 63

FastSpring

NOVEMBER 13, 2024

Effective ways to market web shops outside of games to avoid violating anti-steering rules in mobile marketplaces.

Payments 157

Payments Merchant Services Payment Methods Payment Services 157

SaaStr

FEBRUARY 8, 2023

but 30% comes from its so-called “Hospitality Cloud” which is really a marketplace for event services. The marketplace side took a bigger hit from the events shutdown during Covid (and also has lower gross margins), but is still a material contributor. #3. Two Related Products Are Key to Growth.

Marketplace as a Service 327

Marketplace as a Service Software Review Cloud B2B 327

SaaStr

MAY 4, 2022

These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. You can deploy subscriptions as a service, billing as a service, fraud prevention as a service. Platforms-as-a-service.

Payment Features 257

Payment Features Payment Services Outsourcing Services Payment Solutions 257

SaaStr

MARCH 17, 2021

Integration platform as a service ( iPaaS ) standardizes how integrations are built and managed across your organization. While offering developer tools for customization, the ideal solution should also have a marketplace of pre-built integrations and connectors for quickly and effectively integrating common use cases.

Sales Hiring 319

Sales Hiring Scale Technical Review Marketplace as a Service 319

FastSpring

OCTOBER 23, 2024

So where do you start if you want to provide more global payment solutions to your player base while chipping away at the hefty 30% fees that mobile marketplaces charge? Very simply, a merchant of record (MoR) is a legal entity that sells services or goods to a customer. How Is an MoR Different From a Payment Service Provider ?

Merchant Services 148

Merchant Services Payments Payment Methods Payment Services 148

SaaStr

MARCH 1, 2022

Not trying to over-monetize their $2B Marketplace — revenues flat there. Atlassian does not project an increase in its Marketplace revenue as it incentivizes partners to build on their platform. I like to see this, going long here. You can see a deep dive on that with Atlassian’s CRO below.

Scale 262

Scale Marketplace as a Service Headcount Cloud 262

Intercom, Inc.

MAY 19, 2025

I’m a Customer Experience Manager at Whop – a digital marketplace for everyone, helping people create a sustainable income online. What word or phrase in customer service jargon should be retired? “I What’s the most valuable thing that working in customer service has taught you? I regret to inform you.” Efficiency.

Marketplace as a Service 104

Marketplace as a Service Customer Support Communication Customer Success 104

FastSpring

MARCH 27, 2025

Per the Commissions press release , the two sets of preliminary findings specifically address Google Search giving preference to Alphabets own services, and the Play Store preventing app developers from freely steering consumers to other channels for better offers.

Payment Methods 141

Payment Methods Payment Services Payments Payment Solutions 141

SaaStr

FEBRUARY 23, 2023

Over the years, BrainStorm has evolved from a training services company to a world-class SaaS platform. G2 is the largest and most trusted software marketplace, helping 80 million people every year make smarter software decisions based on authentic peer reviews.

Payment Services 271

Payment Services Merchant Services Payments Embedded Payments 271

SaaStr

JANUARY 25, 2024

It’s not the biggest one but we’re very proud of our investment in BuildingConnected, a SaaS plus marketplace company that sold to Autodesk. We were very early in developing a thesis around SaaS-enabled marketplaces and BC was a construction tech investment that came in via cold inbound and was started by first time founders.

Marketplace as a Service 271

Marketplace as a Service Venture Capital Entertainment Construction 271

SaaStr

DECEMBER 16, 2022

How do you enter a highly competitive marketplace, carve a niche for yourself, and then scale the business to $100 million+ ARR? Entering a hyper-competitive marketplace . Entering a crowded marketplace as a new business can be intimidating, especially when established players with a solid customer base surround you.

Outsourcing Services 279

Outsourcing Services Scale Sales Hiring Outsourced Development 279

SaaStr

MARCH 24, 2022

BlueSnap supports payments across all geographies through multiple sales channels such as online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. Printfection is a swag management platform that simplifies the buying, managing, and distribution of swag and branded merchandise.

Payments 255

Payments Payment Services Payment Solutions SaaS Payments 255

FastSpring

JANUARY 23, 2025

Podcast Full Interview: Audio Listen online or find it on more podcast services. So it’s a marketplace, it’s a platform. And the biggest difference between the two of those statements is one, low value to sort of medium and high value, and then two, the actual service layer built into the technology underneath the hood.

Scale 120

Scale Entrepreneurship Scaling Underperforming Technical Team 120

SaaStr

DECEMBER 11, 2020

But, with up to 1 million ISVs crowding the $528 billion cloud services market by 2027 , vying for the most strategic route to meet your customers’ demand depends entirely on how well an ISV navigates the ins and outs of channel sales. To assist you with this all-important self-assessment, CloudBlue is introducing our Channel Maturity Scale.

Scale 290

Scale Scaling Marketplace as a Service Cloud 290

Tom Tunguz

OCTOBER 23, 2023

“Because of our overall differentiation, more than 18,000 organizations now use Azure OpenAI service, including new-to-Azure customers.” ” “Higher-than-expected AI consumption contributed to revenue growth in Azure.” This reduces the time security teams spend writing, running and refining searches by 7x.

AI Search 312

AI Search AI Cloud Azure 312

The Angel VC

JANUARY 10, 2017

So if you want to raise capital for your SaaS startup in 2017, investors will wonder if you can become a true system of record, build a real platform/ecosystem/marketplace or build a unique data asset over time. The latter option will get particular attention this year, so I highlighted that in the "Defensibility" row of the napkin.

SaaS 262

SaaS Marketplace as a Service Machine Learning Artificial Intelligence 262

SaaStr

JULY 13, 2022

Only go-getters survive in the SaaS marketplace. From increasing competition to new products in the marketplace, there are too many variables for a salesperson to control. Once you do that, they see you as a strategic partner rather than just a service provider. Mistake 4: The lack of enablement . Here’s how you can do that.

Scale 279

Scale Sales Hiring Revenue Marketplace as a Service 279

SaaStr

MAY 25, 2022

How do you make your fledgling business seen and heard in a competitive business marketplace? Nobody wants to refer a service that may not be able to deliver. However, if your product or service is recognized as the best of its kind, the credential makes it easier for users to recommend your business.

Scale 303

Scale Marketplace as a Service Advertising Business Model 303

FastSpring

SEPTEMBER 1, 2021

The country recently published guidance requiring providers of electronic services — select digital products and services — to register for VAT if they meet certain criteria and thresholds. Foreign e-services provider requirements What are Thailand’s VAT rates for E-Services? What are Thailand’s VAT rates for E-Services?

Payment Services 148

Payment Services Payment Methods Marketplace as a Service Payment Solutions 148

SaaStock

JANUARY 25, 2019

Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. Some of its top uses include financial services, e-commerce, marketing, education, and many more. . The Brazilian platform Superlógica is created with small service businesses in mind. Funding to Date : $6.6M

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

NOVEMBER 25, 2022

The main driver behind this success is that from day one, Atlassian took a product-led self-service approach to enterprise software. Marketplace partners. In 2012, the website was transformed into the Atlassian marketplace, giving plugin developers the opportunity to make money off of their plugins. Making a robust ecosystem.

Scale 260

Scale Scaling Marketplace as a Service Entrepreneurship 260