Sat.Jul 24, 2021 - Fri.Jul 30, 2021

What is Sales Forecasting? Why it Matters + 11 Tools to Consider

Sales Hacker

After spending many quarters creating sales forecasts, you should have the process down and deliver precision accuracy. Just kidding. Unfortunately, sales forecasting is not that straightforward.

Automation in Action: Proven Ways to Boost the Bottom Line With Self-Serve Support

Intercom

Technology plays a critical role in providing customer support at scale.

Insiders

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How to Drive SaaS Growth With Cold Email

Baremetrics

People hate cold emailing. They think it’s a waste of time to create lists and send campaigns when the average cold email open rate is 22%. But don’t let those numbers hold you back from investing in cold email for your SaaS. When you know what you’re doing, cold email can be lethal.

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25% of The Cloud 100 Is Growing 100%+ at $100m ARR. Woah.

SaaStr

Byron Deeter, general partner at Bessemer Venture Partners and I caught up on SaaS and Cloud in general and the upcoming Cloud100 awards and learnings. The full session is below and sign up for the Cloud 100 for FREE here. A few of the takeaways: #1.

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The Digital Experience Insights Report

You don’t need to feel your way around in the dark anymore. Download this groundbreaking report to shine a light on the invisible opportunities your team is missing — and discover what they’re ultimately costing your business.

Best Commercial Fire Alarm Systems Compared

The Daily Egg

We spent an entire week researching the most capable commercial fire alarm systems on the planet. Our research indicates that the Honeywell Notifier system is the best for most people. It is cost-effective, covers various project sizes, and can be easily managed from one place.

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5 Best Practices for Hiring a Customer Success Manager

Totango

Following best practices for hiring a customer success manager can make a critical difference in the quality of your customer relationships. Customer success managers serve as the face of your company in dealing with clients, playing a key role in ensuring satisfying experiences of your brand.

5 Interesting Learnings from LinkedIn at $10 Billion in ARR

SaaStr

So Microsoft announced that LinkedIn, which it bought in 2016, has now crossed a stunning $10 Billion in ARR — and growing 27% year-over-year. That’s pretty incredible. And in the last quarter alone, LinkedIn grew 46% (!).

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Best MSP Software Compared

The Daily Egg

Our team of experts spent weeks researching over 75+ of the best managed service provider (MSP) solutions and ultimately narrowed down the top five.

Sales Productivity Tips for Collaborative Teams

Sales Hacker

Burnout is a real problem for many high-performing teams. It’s hard to find a “better” example than in sales, where the annual turnover rate in the United States averages at 34%. And who could blame them? Sales is one of those jobs where you sink or swim based on your efforts.

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Going to Market Smarter in the New Economy

The fight to find new customers and retain existing ones is the biggest business challenge for many companies. Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.” In 2021, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses. To succeed, you must change the way you conceive and build new products as a digital business. Download the report today to discover more!

The Velocity of Money in Startupland

Tomasz Tunguz

A venture dollar’s velocity has never been faster. The time it takes for a dollar to appear in an LP’s pocket, for the LP to wire it to a VC fund, and for the VC fund to invest can be measured in minutes.

Dear SaaStr: How Many Sales Reps Do I Need?

SaaStr

You can back into it. First, figure out how much revenue you need to close in the next twelve month s. Because that’s more than now. Second, calculate a reasonable attainable quota for your closers, your Account Executives. This is generally derivate of your deal size.

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Best Video Surveillance Systems Compared

The Daily Egg

Video surveillance systems allow you to keep your business safe. We spent seven days reviewing over 20 surveillance systems to determine the cream of the crop. As a result, we concluded that Protection 1 was the best system for most due to its extensive range of hardware and software choices.

How to Use ChurnZero to Share Customer Success Data Across Your Organization

ChurnZero

It’s no secret that Customer Success teams can occasionally get overlooked, or that organizations struggle with consistent cross-team collaboration. I know this firsthand, because as a Customer Success Manager at ChurnZero, I see it happen all the time with customers.

How to Empower Your Users So You Can Create a Great Product

Speaker: Johanna Rothman, Management Consultant, Rothman Consulting Group

Join Johanna Rothman, Author and Consultant, for her session that will discuss why instead of designing for the users, CTOs and their teams should collaborate with empowered users to create a great product together.

B2B SaaS Metrics 2020 Benchmark Report: A Discussion with Ray Rike and The SaaS CFO

Kellblog

The purpose of this post is to embed the video recording of my recent appearance on Monday Night Metrics with Ray Rike of RevOps^2 and Ben Murray , also known by the sobriquet, The SaaS CFO.

Dear SaaStr: Should a Startup Founder Handle Sales Themself When First Getting Started?

SaaStr

Q: Dear SaaStr: Should a Startup Founder Handle Sales Themself When First Getting Started? The answer is yes – 95% of the time. The “best” sequence for building a repeatable sales engine is roughly: The CEO/founder should close at least the first 10 (or 20 or whatever) customers.

JazzHR Review

The Daily Egg

For small and medium-sized businesses looking for help with job posting and employee recruiting, JazzHR is a powerful software package. The easy-to-use JazzHR offers a competitive pricing tier for the smallest organizations that don’t need to fill a lot of jobs.

Summer 2021 Product Updates: Solving Complexity for Uninterrupted Growth

Chargebee

The workflow which got you here wouldn’t help you scale to where you want to be. With Chargebee’s Summer 2021 release, we have packaged everything you need to get your sales, finance, and growth ambitions in full swing

Insiders' Guide to Self-Service Analytics

Self-service analytics are vital for how your users interact and engage with your application. As you explore analytics solutions for your application, see why self-service analytics can prove critical to the adoption and stickiness of your application.

The Decline of Venture Debt at the Early Stage

Tomasz Tunguz

A few years ago, when a startup raised a Series A or Series B, founders would bolster the round with venture debt: a term loan and/or a revolving credit line. However, equity dollars are replacing those debt dollars in the last 18 months in the early stage.

The Top 20 SaaStr Tips to Getting a SaaSt Start-Up Going

SaaStr

Q: What are the top 20 pieces of advice for building a successful SaaS startup? Ok my top list, with a SaaStr article on the topic: Take your time to find a great co-founde r. It may seem like you are in a hurry, but in the end, anything less than a great co-founder will set you back.

Best EDR Security Systems Compared

The Daily Egg

After researching and testing dozens of EDR security systems, our team of IT security experts has narrowed down the top five solutions to consider in this category. Sophos Intercept X will be the best option for most people due to its versatility and high-level performance.

Tomorrow’s Product Power Breakfast with Paul Jozefak on Introducing SaaS as a Layer to Lighten the Legacy Load

Kellblog

The Forrester Wave™: B2B Marketing Data Providers, Q2 2021

In our 24-criterion evaluation of B2B marketing data providers, we identified the 11 most significant vendors — Data Axle, Dun & Bradstreet, Enlyft, Global Database, InsideView, Leadspace, Oracle, SMARTe, Spiceworks Ziff Davis, TechTarget, and ZoomInfo Technologies — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2B marketing professionals select the right one for their needs.

The Switzerland of Marketing, Sales and Customer Success with Seth Marrs

Sales Hacker

Revenue Operations is the business version of Switzerland. In providing a neutral ground for marketing, sales, and customer success, RevOps must also analyze contexts to convey insights quicker. To win at this will take great RevOps leadership.

The CEOs of Upwork, Checkr, Expensify, Loom, Neo4j, and More Join SaaStr Annual this September!

SaaStr

We’re putting the final touch-ups on the 100% outdoors and open-air, 100% vaccinated 2021 SaaStr Annual Sep 27-29 in SF Bay Area. Our latest speakers include: Joe Thomas, CEO @ Loom. Anique Drumright, VP Product @ Loom. Lawrence Huang, Vice President of Product Management @ Cisco Meraki.

The Complete Guide to Remote Employees

The Daily Egg

The idea of remote employees has transformed the modern-day workplace. Over the last 10 years, flexibility with work has become a high priority for employees—and even moreso over the COVID19 pandemic.

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‘Be Humble,’ and 5 Other Pieces of Terrible Advice

OpenView Labs

There’s no shortage of terrific tips and inspirational advice out there for every situation imaginable. One of the best we’ve seen recently, for example, is this Redditor’s trick for turning flat hotel pillows into non-lumpy firm ones. Genius.

The Beauty and Brains of Actionable Data: How to Go From Concept to Reality

Speaker: Dr. Joe Perez, Senior Systems Analyst at NC Dept. of Health & Human Services, and Chief Technology Officer at SolonTek

Join Dr. Joe Perez, Senior Systems Analyst at NC DHHS, and Chief Technology Officer, SolonTek, to learn how you can capitalize on your ideas by blending internal with external while leveraging them into a cohesive strategy for both the short term and the long term.

ChurnZero Shortlisted for 2021 SaaS Awards

ChurnZero

ChurnZero is a finalist in the 2021 SaaS Awards Program in the category of Best SaaS Product for Customer Service/CRM. Now in its sixth year of celebrating software innovation, the Software-as-a-Service Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK.

A Trend to Avoid: The CMO That Wants to be CRO

SaaStr

Q: What are the most common challenges of a VP of marketing transitioning into a Chief Revenue officer CRO role? I’ve almost never seen this work. But I see more and more VPMs wanting to be CROs in the past few years. Be wary. Way, way too many senior marketers think CRO is “the next step” for them.

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Checkout Page Design: What *Not* to Do

The Daily Egg

As car engineers improve on a design from the past in order to determine what not to put into their next model. So too should web designers take a close look at examples of digital failure to determine what works and what doesn’t.