At the Intersection of Communication and Humanity

TechStars

How to be a Considerate Communicator. While communications started out as a simple interdependency, it too has become increasingly complex. Here’s a previous, universally accepted communications contract: the sender would dial or write when they had something to say, and the recipient would pick up or respond when they recognized an incoming call or a letter in the mail. A New Contract for Communication. At Techstars, we use Voxer for truly urgent communications.

Tech-Based Communication Solutions to Improve Sales and Marketing Processes

InsightSquared

With communication taking on digital forms, tech-based tools and solutions are lucrative to the success of a modern sales and marketing strategy. A successful tech-based communication strategy depends on defining the plan, finding and implementing the right tools, and taking measures to ensure their longevity. The following steps can help create a strong and highly engaged workplace with tech-based communication strategy. .

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How digital communication has changed the world of business forever

Trint

Since the introduction of the internet, digital communication in business has evolved rapidly. Social media influences Social media changed the face of modern-day business communication like nothing before it. See how Trint’s technology can help you communicate with your teams

Communicating effectively in a virtual environment with Dr. Ethan Becker

Predictable Revenue

The environment in which we communicate, at least for some of us, has changed dramatically over the last few months. Take a deep dive into the ever-important topic of communication in virtual environments, and managing screen fatigue.

How Can We Stop Under Utilizing a Key User Experience Champion?

Speaker: Miles Robinson, Agile and Management Consultant, Motivational Speaker

With quality assurance/control already embedded in our development process, what if we expand that role to champion usability and customer delight? Join Miles Robinson, Agile and Management Consultant as he discusses how we can educate and equip our QA/QC process to forge champions of customer experience.

How Technology Affects Communication

Neil Patel

For better or worse, technology affects communication because it is a part of our everyday lives. From a business perspective, you could argue that technology communication is beneficial. How Has Technology Affected Communication? Technology communication affects us continuously.

The Rise of LinkedIn as a Core Communications Platform

SaaStr

The post The Rise of LinkedIn as a Core Communications Platform appeared first on SaaStr. When LinkedIn added a feed a few years back, it looked like a copycat of Facebook. And perhaps it was, just one full of a ton of B2B product commercials (at least for me).

Strategic Alignment: Driving Communication, Cohesion, and Adoption across Sales and Marketing

Predictable Revenue

The post Strategic Alignment: Driving Communication, Cohesion, and Adoption across Sales and Marketing appeared first on Predictable Revenue. After years of experience, Kim has learned a thing or two about working cross-functionally within a large revenue org, and how to wrangle rogue SDRs.

4 Effective Strategies for Communicating with Upset Customers

Totango

Strategies for communicating with upset customers can help you retain clients and transform escalations into opportunities. In this blog, we’ll look at some common causes of customer communication problems before presenting four effective strategies for managing difficult conversations.

Crisis Communication: Strategies to Communicate Better During a Crisis

Sales Hacker

The key to adapting successfully is preparing for the unexpected — and communicating effectively with your team. After all, broken communication during a crisis will cause havoc among your employees and even customers. The importance of a crisis communication strategy.

The Empowered Consumer

When it comes to working with the empowered consumer, AI has the power to help your business thrive by leveraging your own data to better understand your customers. Read our ebook, The Empowered Consumer, to learn more about how AI can help you connect with your customers.

Sales Communication Workshop: Become an Extraordinary Closer

Sales Hacker

The post Sales Communication Workshop: Become an Extraordinary Closer appeared first on Sales Hacker. Account Executives Training & Events

How to communicate apart while working remotely

Close

Healthy communication with your team is always important. But healthy communication with a remote team during a global outbreak is paramount. The way you choose to communicate can either instill confidence or panic within your team. Over-communicate. communication remote

Making corporate communications accessible in a Zoom-first world

Trint

Distributed teams make sharing communications harder than ever. Download the Accessible Corporate Communications overviewSeamlessly capture the message and share your updates across all channels with Trint Transcription.

4 Tips for Refining Your Business’s Communication

SaaS Metrics

The essential nature of communication in the workplace can’t be understated. So, here are four tips for refining your business’s communication. Provide Efficient Systems It’s arduous to communicate when one doesn’t have the right tools.

Tough Bosses, Unrealistic Goals, and Other Corporate Challenges That a Customer-Centric Product Strategy Can Empower You to Solve

Speaker: Bob Caporale, Founder of Strategy Generation Company

Join Bob for his session where he will discuss driving your company’s “top-down” goals with a clear and well communicated “customer-up” product strategy!

3 Communications Strategies to Use During a Crisis

Totango

Communication during a crisis is about protecting your core asset, your customers. Retaining those customers will require efficient, high-value communication between you and your customers. Tips on Communications During a Crisis. Retune Internal Communication.

Why sales communication is moving to the cloud in 2020

Close

Communication is the crux of sales. The ability to persuade buyers using effective communication strategies and channels is the difference between hitting and missing quota. The only problem: The way your customers want to communicate is changing. communication

Customer Communication in Mergers and Acquisitions

Divestopedia

Considering selling your buisness? Don't forget about your customers. While the merger or acquisition may be in the best interest of your business, your customers may not see it that way. Make sure you're planning for the impact the sale will have

6 Key Communication Skills You Need to Succeed in Sales

Sales Hacker

It’s easy to see communication skills as a gift — either you’ve got them or you don’t. But communication skills can make or break your success. If you’re a skilled communicator, you’re more likely to be perceived as an expert. All of us can improve our communication skills.

Why Distributed Tracing is Essential for Performance and Reliability

Speaker: Daniel "spoons" Spoonhower, CTO and Co-Founder at Lightstep

Many engineering organizations have now adopted microservices or other loosely coupled architectures, often alongside DevOps practices. Together these have enabled individual service teams to become more independent and, as a result, have boosted developer velocity. However, this increased velocity often comes at the cost of overall application performance or reliability. Worse, teams often don’t understand what’s affecting performance or reliability – or even who to ask to learn more. Distributed tracing was developed at organizations like Google and Twitter to address these problems and has also come a long way in the decade since then. By the end of this presentation, you’ll understand why distributed tracing is necessary and how it can bring performance and reliability back under control.

Communication Solutions from an Account Manager

Adhere Creative

Communication is the single most important component for success when working with teams. Focusing on clear and direct communication is a priority for us at Adhere Creative, as the success of our marketing strategies relies on collaboration across the internal team and with our clients.

Respect the inbox: How to better your customer communications

Inside Intercom

First, it’s important to note there’s a big difference between actual communication volume and perceived communication volume (i.e., When it comes to perceived communication volume, there are five factors at play. The aim of this is to keep frequency low and encourage communication with the customer. Limit your communication to talking about these specific actions, with each of the messages targeted and timed as accurately as possible.

CRM For Advertising Agencies: How to Cultivate Teamwork and Communication

Nimble - Sales

The post CRM For Advertising Agencies: How to Cultivate Teamwork and Communication appeared first on Nimble Blog.

3 Must-Have CFO Skills: Operating Finance, Strategy and Communications

OPEXEngine

The most sure-fire way for aspiring CFOs to attract the notice of CEOs and boards is to bring a strategic mindset, communicate well and showcase a background in operational finance, recruiters say. Hopefully it will be communicated during the interview process.

5 Messaging Mistakes Tech Recruiters Cannot Afford to Make

To stand out in a sea of emails and messages that top candidates receive daily, employers need to personalize their approach and avoid these 5 common messaging mistakes that could be hindering their response rate.

5 Stakeholder Engagement Best Practices to Improve Customer Communication

Totango

Your communication with your customer is the force multiplier that can unlock the full potential of your product. Use Data-Driven Communication. The more meaningful communication you have with your customers, the better your relationship will be. Use Data-Driven Communication.

Working across land and sea: Tips for remote communication

Inside Intercom

For remote workers, live chat is the simplest option for communication. But if most communication is nonverbal, how do you make sure what you say and hear aren’t misinterpreted? for the acronym-minded – for effective remote communication: 1.

How to kill words and communicate clearly with Patrick E. McLean

Predictable Revenue

McLean, communicator and President and Editor-in-Chief of the good words (right order) consultancy. The post How to kill words and communicate clearly with Patrick E. On this edition of The Predictable Revenue Podcast, co-host Aaron Ross welcomes Patrick E. McLean appeared first on Predictable Revenue.

How to tailor your cold calls to match your prospect’s communication style with Shawn Sease

Predictable Revenue

The post How to tailor your cold calls to match your prospect’s communication style with Shawn Sease appeared first on Predictable Revenue. On this edition of The Predictable Revenue Podcast, co-host Collin Stewart welcomes Shawn Sease, Director SDR Client Services at outbound sales consultancy Sales Developers.

10 Keys to AI Success in 2021

Capitalizing on the incredible potential of AI means having a coherent AI strategy that you can operationalize within your existing processes. Learn how organizations are overcoming hurdles and realizing the enormous rewards that AI can bring to any organization.

How Basecamp, Netflix and Amazon think about communication

Chart Mogul

Communicating wasn’t always this hard. Most of the time when we communicate in business, we don’t plan how we’re going to make that communication, or what we’re trying to get from it. It’s really not our fault — human-to-human communication is so deeply ingrained into our being. And for 99.9999% of our existence on this small blue planet, there hasn’t been much change in the way we communicate. In a business context, we communicate to: Make a decision.

Internal Communication - Why it Matters More than Ever & How to Succeed

Tomasz Tunguz

On Thursday, February 4th at 9:30 AM PT, Redpoint Office Hours will host Daria Kissner , who built and led internal and external communications for Google Ads and Commerce, and YouTube. why internal communications are so important especially as a company scales.

Measuring proactive communication in COVID-19 conversations

Inside Intercom

During this time, businesses are not just waiting for customers to check in – they’re leaning on automation to proactively communicate with their customers at scale. The post Measuring proactive communication in COVID-19 conversations appeared first on Inside Intercom.

Supercharge Your Sales Team by Implementing an Effective Internal Communications Strategy

Sales Hacker

Sales teams often spend so much time focusing on external communication channels they forget about the importance of internal communication. What Is Internal Communications? Internal communication for a sales team includes a wide variety of things: Updates on sales campaigns.

Cloud communications - what is it and why do you need it?

ITPro

From UCaaS to plain old VoIP, here are some of the cloud communications options available to you In-depth.

Communicating the value of content design

Inside Intercom

If you’re one of these people, you’ve probably experienced first-hand the challenge of communicating the value of good content design to the rest of your product team. There is a great metaphor to communicate our work with product partners, and it was created by my former Intercom colleague Sam Weingarten, who was the only other content designer here when I started out. The post Communicating the value of content design appeared first on Inside Intercom.

Tips for Digitally Transforming Your Communication Strategies

Nimble - Sales

The post Tips for Digitally Transforming Your Communication Strategies appeared first on Nimble Blog. Digital transformation, or DX, has been at the forefront of business conversations for several years as organizations search for the best ways to use the technology available today.

Our 6 Step Customer Service Strategy for Communicating to 2,000+ Customers During an Outage

Groove HQ

A game plan for communicating during a crisis to keep your customers (and your support team) calm. The post Our 6 Step Customer Service Strategy for Communicating to 2,000+ Customers During an Outage appeared first on Groove Blog.

3 Top Tips: How Camps Should Communicate with Major Donors

Nimble - Sales

The post 3 Top Tips: How Camps Should Communicate with Major Donors appeared first on Nimble Blog. When you run a summer camp, you know the majority of your funds come from the registration and attendance fees you collect during the warmer months of the year. However, more general donations from your camp’s community are another source of income for you to improve your programming and keep kids coming back year after […].