Intercom, Inc.

MARCH 9, 2020

For remote workers, live chat is the simplest option for communication. But if most communication is nonverbal, how do you make sure what you say and hear aren’t misinterpreted? for the acronym-minded – for effective remote communication: 1. At the end of the day, communication isn’t just getting information from A to B.

Communication 276

Communication Development 276

Predictable Revenue

JULY 23, 2020

The environment in which we communicate, at least for some of us, has changed dramatically over the last few months. Take a deep dive into the ever-important topic of communication in virtual environments, and managing screen fatigue.

Communication 232

Communication Revenue Management 232

Predictable Revenue

JANUARY 7, 2021

The post Strategic Alignment: Driving Communication, Cohesion, and Adoption across Sales and Marketing appeared first on Predictable Revenue. After years of experience, Kim has learned a thing or two about working cross-functionally within a large revenue org, and how to wrangle rogue SDRs.

Communication 264

Communication Sales Marketing Revenue 264

Nimble - Sales

OCTOBER 5, 2023

In today’s fast-paced business world, effective communication is the cornerstone of success. And when it comes to communication, email stands as the workhorse of modern business interactions. But let’s face it, crafting the perfect email for every situation can be time-consuming and, at times, overwhelming.

Communication 62

Communication Business 62

Intercom, Inc.

APRIL 30, 2020

During this time, businesses are not just waiting for customers to check in – they’re leaning on automation to proactively communicate with their customers at scale. We decided to look into the data to further understand what our customers are experiencing, and how they’re communicating with their own customers at this time.

Communication 188

Communication Trends Scaling Forecasting 188

Neil Patel

OCTOBER 5, 2020

For better or worse, technology affects communication because it is a part of our everyday lives. From a business perspective, you could argue that technology communication is beneficial. From a business perspective, you could argue that technology communication is beneficial. How Has Technology Affected Communication?

Communication 145

Communication Technology Social Media Artificial Intelligence 145

Intercom, Inc.

MAY 4, 2022

With that in mind, our new April features focus on increased and more efficient channels of communication, access to the right data to influence the way you grow and scale your business. So, let’s take a look at what we’ve built for you over the past month. Introducing Instagram for Support. Connect multiple Whatsapp accounts to Intercom.

Communication 205

Communication Software Review Engagement Scaling 205

SaaS Metrics

OCTOBER 14, 2022

When we speak of business, the concept of communication and communications often differ, but they both serve to achieve the same end goal of ensuring a business is running smoothly and efficiently. When we speak of communications, we speak of the methods in which staff communicate rather than the act itself.

Communication 98

Communication Business SaaS Metrics 98

Trint

SEPTEMBER 10, 2021

Since the introduction of the internet, digital communication in business has evolved rapidly. Social media influences Social media changed the face of modern-day business communication like nothing before it. The COVID-19 effect Voice communication has never been more important than during the COVID-19 pandemic.

Communication 130

Communication Business Marketplace as a Service Social Media 130

SaaStr

AUGUST 20, 2020

The post The Rise of LinkedIn as a Core Communications Platform appeared first on SaaStr. Be where the most folks that matter see positive things about your brand. That moves the needle. Even if it doesn’t generate, on its own, a million dollar deal.

Communication 233

Communication B2B SaaS Engagement 233

Intercom, Inc.

APRIL 4, 2018

First, it’s important to note there’s a big difference between actual communication volume and perceived communication volume (i.e., When it comes to perceived communication volume, there are five factors at play. The aim of this is to keep frequency low and encourage communication with the customer. There’s more at play.

Communication 216

Communication Scale Onboarding Engagement 216

yoursales

JUNE 1, 2023

Capturing Client & Prospect Communication: Unveiling the Powerful Key to Sales Success In today’s hyper-competitive business landscape, where customer-centricity reigns supreme, the ability of capturing client & prospect communication has become a critical component for sales success. What’s in this Article?

Communication 77

Communication Sales Underperforming Technical Team Data 77

Trint

AUGUST 6, 2020

Distributed teams make sharing communications harder than ever. Download the Accessible Corporate Communications overview Seamlessly capture the message and share your updates across all channels with Trint Transcription.

Communication 130

Communication 130

Totango

AUGUST 5, 2021

Strategies for communicating with upset customers can help you retain clients and transform escalations into opportunities. In this blog, we’ll look at some common causes of customer communication problems before presenting four effective strategies for managing difficult conversations. What Causes Difficult Customer Communication? .

Communication 118

Communication Technical Review Strategy Onboarding 118

Totango

JUNE 21, 2023

Communicate effectively with users via announcements and banners: Implement dynamic announcements and banners within your application to deliver real-time updates, product news, and personalized messages to users. This approach reduces the learning curve for users, thereby promoting quicker and higher product adoption rates.

Customer Success 85

Customer Success Communication Scale Enterprise 85

User Pilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. TL;DR In-app communication shouldn’t be used interchangeably with push notifications since the two have very different use cases. What is in-app communication?

Communication 98

Communication Onboarding User Experience SaaS 98

Totango

JULY 22, 2022

By utilizing this module, as well as our Engage Key Stakeholders SuccessBLOC , you will have the tools you need to effectively communicate with your customers, delivering the right messages at the right time. Now more than ever, you need to make the necessary changes to keep up with delivery and communication of value to your customers.

Communication 102

Communication Retention Customer Success Metrics 102

SaaStr

MAY 30, 2023

Monte Carlo’s CEO and Co-founder, Bar Moses, and Head of Content and Communications, Molly Vorwerck, engage in a captivating dialogue, drawing from their unique experiences at Uber and Gainsight. This is because Nike has mastered the art of storytelling, transforming their products into symbols of determination and athletic prowess.

Communication 198

Communication Branding Engagement Engineering 198

Sales Hacker

JUNE 2, 2021

This is where you can really develop your skills in the art and science of communicating. As a consultant for companies that are struggling to bring their different lines of business together on a shared path to success, I know sales enablement to be the perfect team to create and implement a strategic communications plan.

Sales Enablement 108

Sales Enablement Sales Hiring Communication Sales 108

IT World

FEBRUARY 8, 2023

Zoho is moving its Trident unified communications suite out of a private beta program and into public availability, marking the public launch of the company’s first native applications for that category of software.

Communication 81

Communication Enterprise Software Management 81

Intercom, Inc.

OCTOBER 8, 2019

If you’re one of these people, you’ve probably experienced first-hand the challenge of communicating the value of good content design to the rest of your product team. The post Communicating the value of content design appeared first on Inside Intercom. What you get in this situation is nothing but frustration. How do we fix it?

Communication 171

Communication Product Marketing Consulting Engineering 171

Totango

JUNE 30, 2020

Communication during a crisis is about protecting your core asset, your customers. Retaining those customers will require efficient, high-value communication between you and your customers. Retaining those customers will require efficient, high-value communication between you and your customers. Retune Internal Communication.

Communication 127

Communication Strategy Customer Lifetime Value Customer Success 127

Agile Payments

JULY 17, 2023

5 Ways to Improve Team Communication in The Workplace There’s no collaboration or teamwork without communication. Even if it didn’t improve efficiency and team cohesion (which it does), with an inefficient communication system, even the simplest task can be made incredibly difficult.

Communication 52

Communication 52

Intercom, Inc.

DECEMBER 1, 2021

At Intercom, we’ve developed the GEMS framework to help everyone on our teams achieve best-in-class written communication. Boosting this number means creating email communications that are engaging, impactful, and above all, convince your prospect that you can solve their problem. Why are emails crucial to closing the deal?

Communication 118

Communication Sales Underperforming Technical Team Technical Review 118

SaaS Metrics

FEBRUARY 24, 2023

In today’s world, video conferencing has become a vital part of communication for businesses, educational institutions, and individuals. Read more The post iMind: Video Conferencing for Effective Communication first appeared on SaaS Metrics. In this article, we will explore its features and what makes it stand out.

Communication 52

Communication SaaS User Experience Metrics 52

SaaS Metrics

NOVEMBER 11, 2022

The saying “communication is vital” is one that everyone has heard, and it is particularly true in business. Clear and effective corporate communication can make or break a company’s performance, whether you’re a manager transmitting internal objectives to your staff or a virtual receptionist handling clients.

Communication 52

Communication Business SaaS Metrics 52

Sales Hacker

JUNE 26, 2020

The key to adapting successfully is preparing for the unexpected — and communicating effectively with your team. After all, broken communication during a crisis will cause havoc among your employees and even customers. Whether you believe Murphy or not, it’s up to you to prepare for a worst-case scenario and communicate accordingly.

Communication 69

Communication Strategy Systems Review Technical Review 69

Sales Hacker

JANUARY 31, 2022

We’ve witnessed a fundamental shift in how we all communicate at work. How COVID-19 changed B2B communication. To get a better sense of workplace communications, Vyond partnered with TRUE Global Intelligence to conduct a nationally-representative survey in February 2020 of 1,000 adults in the United States.

B2B 104

B2B Communication Leadership Sales 104

SaaS Metrics

OCTOBER 24, 2022

In today’s information-driven world, good communication is crucial for a business to function. Corporate communication and public relations are crucial to a company’s survival on this front. The post Corporate Communication vs. Public Relations: How Are They Different? What are public relations?

Communication 52

Communication SaaS Metrics Management 52

Teamgate

MAY 25, 2023

Mastering your business communications is made easy with this comprehensive guide on Contact Management Software. This article delves into its functionalities, evolution, benefits, key features, best practices, and some of the top software currently in the market.

Communication 40

Communication Software Management Business 40