TechStars

AUGUST 13, 2019

We attract, retain, develop, and support Techstars employees globally and aim to uphold our culture and values, in a manner that is inclusive to all.” . Q: How do we define our company culture? Get your leadership team in a room and talk about why you started the company: Why did you choose this problem? . Take those values and use them as much as possible in company communications, onboarding, interviewing, and management to create and maintain alignment. .

Company Culture 110

Company Culture Interviewing Leadership Onboarding 110

ProfitWell

OCTOBER 1, 2019

Katie Burke, Chief People Officer at HubSpot , is a marketer-turned-culture expert. To her, culture is much more than a blurb in your job description. A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. While culture is something many companies try to do, getting it right takes a certain finesse. The top 9 mistakes companies make when it comes to culture.

Company Culture 40

Company Culture Interviewing Leadership Management 40

Saastronauts

JULY 9, 2017

Company culture is at the forefront of almost every CEO’s, Recruiter’s and Manager’s mind. Gone are the days where the prospect of an annual pay review will retain top talent, or a beer fridge and pool table in the breakroom constitute a great company culture. How many companies have you worked at where employees didn’t. The post Company culture, more than a pool table in the breakroom appeared first on Saastronauts | The Dedicated SaaS Job Site.

Company Culture 50

Company Culture Management 50

InsightSquared

NOVEMBER 26, 2019

The concept of “Company Culture” is different depending on who you ask. . After my first few weeks, friends in the Boston area started to ask me “what’s the culture like over there?” ” Follow-up questions may revolve around beer kegs, snacks, company softball or curiosity around management-employee communication, goals v. Company Culture shouldn’t be about the company.

Company Culture 26

Company Culture Revenue Management Communication 26

OpenView Labs

NOVEMBER 19, 2019

At this point, the notion of “company culture” is widely recognized as an effective way to promote retention, increase employee engagement, enhance brand equity and drive overall business growth. No matter your industry, role, or business model, you’ve likely come across the concept of company culture on more than one occasion. Any company traditions. You’ve Defined Your Company’s Culture, Now What? Repurpose Your Culture Documentation.

Company Culture 42

Company Culture Social Media Branding B2B 42

Tomasz Tunguz

JUNE 13, 2017

Redpoint partnered with 2U at the Series A, and they are now a $2B publicly traded education company that powers online degree programs for Georgetown, USC, Syracuse, Berkeley, and Yale, among others. It was an inspirational moment for me because I observed the intense power of developing strong company culture. I’ve never read the list of core company values or spoken to the executive team about them. Culture is managing at scale.

Company Culture 63

Company Culture Education Scaling Development 63

Mucker Capital

JUNE 24, 2019

When I was leading my last business, I always knew that company culture was important. With a thousand other things demanding my time, thinking about culture was perpetually on the back burner. The Moment that Culture Becomes Crucial. There’s a delicate balance in thinking about company culture because if the business isn’t working then culture isn’t going to save it. Building Culture Every Day. As part of these, talk about your culture.

Company Culture 40

Company Culture Leadership Onboarding Scaling 40

SaaStr

SEPTEMBER 10, 2020

372: Latané Conant is the Chief Marketing Officer at 6sense, the company that allows you to achieve predictable revenue growth by identifying accounts looking for your solution, prioritize efforts and then engage the right way. So what are we trying to do as a company?

Company Culture 169

Company Culture Airlines Leadership Interviewing 169

SaaStr

JUNE 27, 2020

A little while back we put together some of the top sales & marketing mistakes SaaS companies and founders make, especially in the early days. Those companies are way, way too big. Blog Posts Company Culture Company Stage Early Featured Posts Hiring Marketing Resource Type Role / Function Sales TopicsI thought it would be worth a quick update of the post. We’ve all made many of these mistakes ourselves, myself included ?? I’m even making a few myself again.

Company Culture 219

Company Culture Marketing Startup Sales 219

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. At what stage does culture and process really start to break? * What does it take to create a performance led sales culture?

Company Culture 189

Company Culture Sales Pricing Leadership 189

SaaStr

APRIL 5, 2020

If you are one of the SaaS companies that is “benefitting” from the current crazy environment, you’re overloaded. If you are one of the SaaS companies that is in one of the hardest-hit categories (travel, events, housing, etc.) Blog Posts Company Culture

Company Culture 240

Company Culture Leadership Travel Churn 240

SaaStr

AUGUST 22, 2020

And at TEAMWERC, our mission is to deliver workplace as a service, helping companies navigate the company’s changing working environments. And companies are looking for guidance for us to pave that way. What never changes is that the space has to represent your culture.

Company Culture 173

Company Culture Cloud Government Blockchain 173

SaaStr

APRIL 13, 2020

When I worked at a top tech company during the transition to open floorplans, the real driver wasn’t collaboration. Blog Posts Company Culture

Company Culture 210

Company Culture Finance Leadership Sales 210

SaaStr

SEPTEMBER 2, 2020

We’re going to start by talking a little bit about why and how companies are giving back today during COVID and also how they’re setting aside equity so that they have the resources to tackle tough challenges in the future. We’re incredibly innovative as companies.

Company Culture 156

Company Culture Healthcare Leadership Consulting 156

SaaStr

MAY 14, 2020

These are challening times, even for SaaS companies doing relatively well. Blog Posts Company CultureShelter is getting tiring for many, its wears on us. Communication gets strained. What's your top tip for keeping morale up on the team? — Jason ?InItTogether? InItTogether? Lemkin (@jasonlk) May 13, 2020. I asked on Twitter for folks’ top tips for keeping morale up now, and got some great responses.

Company Culture 189

Company Culture Communication Management Sales 189

SaaStr

JANUARY 21, 2020

Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. It’s an SMB SaaS company in the healthcare technology vertical. My talk today is the playbook to building a thriving sales culture. Culture is not perks and amenities.

Company Culture 249

Company Culture Sales SMB Compensation 249

SaaStr

MARCH 13, 2020

Share your cash runway and quantitatively why the company is OK, and going to be OK. Explain to the team, with data, why the company can calmly get through the next 12-18 months, or longer. Talk this Monday and each Monday first about your customers, across the whole company. Blog Posts Company Culture LeadershipIf you are feeling a bit overwhelmed as CEO, remember it’s even harder on the team.

Company Culture 198

Company Culture Forecasting Enterprise Metrics 198

SaaStr

JULY 3, 2020

Rather than having this feeling of disconnected functional areas, everyone in the company knows what to work on. Then, my next company, I founded Yammer. We adapted this operating philosophy for a SaaS company. So, this really creates an operating cadence within the company.

Company Culture 158

Company Culture Startup Finance Leadership 158

SaaStr

MARCH 24, 2020

Blog Posts Company Culture Growth Hiring LeadershipFor many of us, these are challenging times. This may be of the simplest SaaS posts of all times, with some of the most basic advice, but it’s worth talking about anyway. When things get better — you will need everyone great you have now : You will need every scaled sales rep that hits quota. The leads will keep coming, and growing. Yes, sales cycles may lengthen a lot, and deals slow way down.

Company Culture 164

Company Culture Scaling Interviewing Engineering 164

SaaStr

FEBRUARY 4, 2020

But joking aside, I think families and company building and organizations, it’s all tribes. And now think about just in the past 12 months in your company and in the next 12, how many teams will you be on?

Scaling 191

Scaling Company Culture Leadership Construction 191

SaaStr

APRIL 16, 2020

325: Carolyn Guss is VP of Corporate Marketing @ PagerDuty, the company keeping your digital operations running perfectly with their real-time operations platform. How does PagerDuty gain a sense of company morale at scale? Always a huge source of leads for B2B companies.

Company Culture 172

Company Culture Customer Success Branding Communication 172

SaaStr

AUGUST 12, 2020

So, the company starts getting divided up into functional areas, or silos, product management, sales, customers support, marketing and so on, and this siloing of the org chart I think means that not everyone knows what everyone else is doing, and there’s a general feeling of disorganization or chaos in most startups. Rather than having this feeling of disconnected functional areas, everyone in the company knows what to work on.

Company Culture 127

Company Culture Startup Finance Engineering 127

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Michelle started the company during an economic downturn in 2009. Then, I started a company, which I sold in early 2000.

Company Culture 151

Company Culture Customer Success Cybersecurity Leadership 151

SaaStr

JANUARY 28, 2020

The panel discussed navigating a future recession, building great office culture, app exhaustion and more. And then, we ripped it out and Aaron went and talked to some of the top SaaS companies from today and added the case studies. The goal is to keep the company successful for that.

Company Culture 185

Company Culture Leadership Customer Success Marketing 185

SaaStr

JULY 29, 2020

Michelle started the company during an economic downturn in 2009. I do want to say that there are a lot of companies that actually started kind of with us, that class of companies and many of them have turned into big great companies today. And one thing that’s been really cool starting the company 10 years ago in an economic downturn to today, about six months ago Matthew and I and our team took the company public on the New York Stock Exchange.

Company Culture 127

Company Culture Scaling Cybersecurity Innovation 127

SaaStr

JANUARY 7, 2020

Billion company. Live Ramp, a middleware company that connects marketing applications was acquired by Acxiom in 2014 for $310 million. Wait, are we at just an average B2B software company? The best companies in the future are going to have very, very few people.

Company Culture 168

Company Culture Management Marketing Engineering 168

SaaStr

MARCH 24, 2020

I wish that I could say I had some silver bullet with regard to strategy or something like that that has really taken the company out from a growth perspective. When I look at joining a company, the primary reason that I join is the people and really the leadership team. It didn’t really matter what the company did. We don’t pay referral bonuses when somebody at the company refers somebody that we ended up hiring.

Company Culture 147

Company Culture Sales Customer Success Compensation 147

SaaStr

MARCH 12, 2019

He provides an in-depth guide to driving revenue growth at your company and what to expect at each stage. And I wanna work with you all today, I’ve been working on a little framework to think about it and hopefully … I’ve been working with a bunch of companies on it, I’d love for you to take it, play with it and improve it. When someone says, “How’s your company going?” Every night this dashboard went out to the whole company.

Revenue 207

Revenue Compensation Company Culture Customer Success 207

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. A lot of companies show trillion dollar market sizes.

Company Culture 164

Company Culture Customer Success Banking Acquisition 164

SaaStr

MARCH 6, 2020

To meet buyers’ high expectations and manage the challenging sales landscape, companies must involve their entire organization in maturing the sales process- including after prospects sign on the dotted line. You know, I think there’s a common denominator of being hungry and really excited about the space, but I think it just made for a really interesting and unique culture. Microsoft is such a great company, really, and I feel so fortunate to be there.

Company Culture 143

Company Culture Customer Success Scaling Metrics 143

SaaStr

APRIL 2, 2019

I’m going to share with you my stories in growing and scaling businesses, SaaS companies from one million to 500 million in ARR. So when you first started your company, or when you first joined a company, you probably had a goal in mind. Three ways companies typically do this. Often times companies start with one industry vertical, and then expand to solve the same or similar problem for another industry vertical.

Scaling 195

Scaling Company Culture Strategy Pricing 195

SaaStr

MAY 18, 2019

It turns out, the week you move them out of the company, the folks that are great and positive will somehow fill the gap, someway. Scaling a SaaS company past say 100 customers, $1m ARR, or even earlier, is as much about making fewer mistakes than it is about going faster, bigger, strong. Blog Posts Company Culture EarlyAlmost all of our 4,000+ pieces of content and 300+ SaaStr sessions and 250+ podcasts are really just about how to do … better.

Company Culture 174

Company Culture Retention Revenue Scaling 174

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. How does this requirement change as the company scales? How do they assess and test for culture? * This company and founder are just incredible and what I love even more, not Valley based, but based in Utah. That’s part of the culture within the company.

Company Culture 145

Company Culture Interviewing Scaling Headcount 145

SaaStr

JUNE 10, 2020

341: David Politis is the Founder & CEO @ BetterCloud, the company that helps IT discover, manage and secure the digital workplace. Before founding BetterCloud, David was an early employee of Cloud Sherpas (acquired by Accenture), where he led the company to become the leading cloud services partner to SMB worldwide. People often suggest operators are suited to certain stages of a company lifecycle.

Company Culture 120

Company Culture Cloud Scaling Enterprise 120

SaaStr

MARCH 10, 2020

Hiring senior leaders can set companies up to fail and see how sticking with a current, successful model can be the key to hypergrowth. That was the most over the top entrance that the sales leader for a company that moves boxes around the world has ever gotten. We founded the company five years ago. That was Flexport’s case, so we compete against companies that are generally 100 plus years old.

Scaling 137

Scaling Company Culture Government SMB 137

SaaStr

NOVEMBER 23, 2019

Not every prospects, and not every stakeholder at every company, wants a 1-on-1 demo or discussion. Blog Posts Company Culture Company Stage Growth Metrics Resource Type Role / Function Sales TopicsHopefully you are closing the year out strong. Even if you are coming up a bit short, there’s one thing I do know. If you have a good sales team, they are leaving nothing on the table. They won’t go home until 11:59 on December 31.

Company Culture 145

Company Culture Sales Onboarding Churn 145

SaaStr

NOVEMBER 12, 2019

So Pardot, SalesLoft and Calendly, you’re thinking, “How is this random guy from Atlanta 2000 miles away at the starting floor, at the ground floor of three pretty interesting SaaS companies?” I started a software company in college to make it easy to update websites called Content Management Software Now, and I had this idea for Pardot, I wanted to make it easy for marketers to run campaigns online and measure their results. Company administered house cleaning.

Company Culture 150

Company Culture Venture Capital Banking Interviewing 150

SaaStr

MARCH 3, 2020

Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. I was the 15th employee for LinkedIn and their first head of sales, joining the company back in late 2005 when everybody thought it was a spam company. So I wanted to get the experience of working for a Fortune 500 tech company. But Siebel, Oracle, all these companies. It’s bad for culture.

Company Culture 129

Company Culture Scaling Sales Startup 129

SaaStr

APRIL 18, 2019

And I’ve been building SaaS Companies now for 20 years, so that’s a long time. My father was an entrepreneur, but he was building pump companies, very different businesses. Our next company SteelBrick was inspired by the first and SteelBrick was really a next generation CPQ and one of our audience members Lars Nielsen is right here. Oracle just bought the company, but what is it?” And so the goal is every company we get a little bit better.

Company Culture 173

Company Culture Cloud Leadership Venture Capital 173

SaaStr

MARCH 17, 2020

In that time, we became the first ever or the youngest company ever to enter the Gartner Magic Quadrant, the Gardner CCaaS Magic Quadrant. I came from a company where I worked for 10 years. Another reason you may not have to do references is very flexible contract terms or maybe your company’s already huge, right? At the very beginning, you’re in your earliest days as a company.

Company Culture 124

Company Culture Scaling Retention Customer Success 124