INDUSTRY INSIGHTS YOUR PEERS ARE READING
That’s not our culture, that’s not our company.” We stood up for equal pay, we did the equality summit, we did a lot of things on this, and we sort of, as we like to do as a company, started flexing our muscle around this. MORE
In Today’s Episode We Discuss: * How Amanda made her way into the world of SaaS and came to join Zendesk as their first marketing hire seeing the company scale to over 2,000 over the next 7 years. What are the benefits of this for the brand of your company? Welcome to Episode 209! MORE
For startups especially, the speed at which decisions made and acted upon is critical — this should be considered a core competency of your company. The meeting culture. (or or the anti-meeting culture). The memo culture. The Netflix company culture memo. MORE
Redpoint partnered with 2U at the Series A, and they are now a $2B publicly traded education company that powers online degree programs for Georgetown, USC, Syracuse, Berkeley, and Yale, among others. It was an inspirational moment for me because I observed the intense power of developing strong company culture. I’ve never read the list of core company values or spoken to the executive team about them. Culture is managing at scale. MORE
He provides an in-depth guide to driving revenue growth at your company and what to expect at each stage. When someone says, “How’s your company going?” So some companies follow that, they call me up and like, “Mark, we nailed it. MORE
What advice does Leyla give to young people considering whether to found a startup, join a startup or join a hyper-growth company? Where do things start to break in the scaling of SaaS companies? What can one do to nurture that empathy in the culture of the company? MORE
He’d go on to become the VP of Sales at Sprinklr, guiding the company through its own high growth period, before striking out on his own. Today with Empire Selling he’s helping B2B companies drive revenue and deepen customer relationships through digital and social selling training. Can you give us a quick rundown of your career to date and the types of companies you’re now working with at Empire Selling? The other part of it is culture. MORE
As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. MORE
To celebrate each year that someone is with the company, we create a portrait to mark the occasion. Intercomics are a very special part of our culture, acting as a highly visible way that we recognize and celebrate each other. The prominence we place on our Intercomics showcases the central role of fun and imagination in the Intercom culture. It tries to encapsulate where the company is, and above all, where it’s going. MORE
That’s right, would you offer yourself a job at your company? When you are a small but growing company or team each additional hire has a disproportionately large impact. If you’re still at a really early stage, a bad hire has the potential to set you back several quarters and possibly even blow up the whole company. Startups company culture recruitmentIt’s a question every interviewer should ask themselves. MORE
One area that’s especially fraught with challenges is your company culture. Neglecting to onboard a new hire into your company culture poses a huge risk of misalignment. You should invest in good and detailed onboarding focused on culture for all of your new employees, and more specifically, for your managers. Neglecting to onboard a new hire into your company culture poses a huge risk of misalignment. MORE
We attract, retain, develop, and support Techstars employees globally and aim to uphold our culture and values, in a manner that is inclusive to all.” . Q: How do we define our company culture? Accelerators Resources Company culture People Ops Techstars Talent MORE
“At Atlassian, openness is core to everything we do: every employee can access most information on our product Confluence; “open company, no b t” is one of our five values; it’s a rigorous set of practices we work at every day. I think that the culture itself has-. MORE
And I’ve been building SaaS Companies now for 20 years, so that’s a long time. My father was an entrepreneur, but he was building pump companies, very different businesses. Oracle just bought the company, but what is it?” He was investing in internet companies. MORE
“At Atlassian, openness is core to everything we do: every employee can access most information on our product Confluence; “open company, no b t” is one of our five values; it’s a rigorous set of practices we work at every day. I think that the culture itself has-. MORE
What does Steve believe is the right culture for devops teams? When is the right time to pour fuel on the company fire? * It’s having a culture of alignment and togetherness, and for me, the competition’s on the outside. For me, it’s culture, automation. MORE
Finding the perfect candidate is no easy task – not only do they need to have the right experience, but they’ve also got to comfortably blend into your culture without disrupting the existing dynamic. Company Culture Hiring and Recruitment Strategy Employee Retention Onboarding RecruitmentCongratulations! You’ve just hired somebody after a long search for the right fit. MORE
Startups company culture Engineering engineering teamsThere is something unique about the joy of being on a high-functioning, high-achieving team – and that goes as much for a sporting team as a professional one. We borrow a lot of the words and concepts we use to describe our engineering teams from the world of sports – from huddles and scrums to sprints and even goals, the terminology resonates from the pitch to the office. MORE
Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. They built their first company and sold it when they were teenagers. MORE
Since we were lying around anyway I decided he was badly in need of some culture (and I wanted to watch my favorite film ever) so I put on Back to the Future. When I think about great storytelling, one company jumps to mind immediately: Pixar. MORE
237: Parker Conrad is the Founder & CEO @ Rippling, the startup that gives you back your time from payroll to employee computers, Rippling makes it unbelievably easy to manage your company’s HR and IT – in one system. And our company was in like, no position to do it. MORE
Prior to Intercom I spent about 10 years working for big tech companies. If we are actually trying to win our market and be the absolute best customer communications company, we need to make exquisitely good use of our precious engineering resources. MORE
Building a hyper-growth company is hard anywhere, but building one outside the Bay Area comes with its own unique challenges. Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. MORE
”, the demand engine, the sales team, and I think that one of the things that we think a lot about, is how to make the company customer centric, and how important that is as a principle for growth. When we started, every single person in the company was doing support. MORE
I’m going to share with you my stories in growing and scaling businesses, SaaS companies from one million to 500 million in ARR. So when you first started your company, or when you first joined a company, you probably had a goal in mind. MORE
Why does Eric believe that hitting the employee 50 mark is a huge moment for founders and the scaling of the company? How did Eric find raising the Series A as a non-Bay area company? She likes to invest across consumer, B2B saas, and technology infrastructure companies at the earliest stages. She spent nearly a decade involved with the company as CEO and Executive Chairwoman before she sold the company to IKEA in October of 2017. MORE
I also spent some time at Autodesk after the company acquired Creative Market. A lot of companies take a gated approach like that in the early days, but then open it up as they begin to chase growth. Stewart: Going back to the topic of growth, the company’s growing, the community’s growing, and you’re of the opinion that a lot of the thinking and frameworks that startups use for growth today are actually quite similar to the creative strategies that designers use. MORE
Startups company culture Engineering engineering process on call processIntercom’s mission is to make internet business personal. But it’s impossible to be personal when your product is broken. Uptime is critical to the success of our business, and not just because our customers are paying us, but also because we heavily dogfood our own product. If our product is down, we acutely feel our customer’s pain. Being on call out of office hours is inherently disruptive to your life. MORE
At Atlassian, openness is core to everything the company does: employees can access most information on Confluence; “open company, no b t” is one of the company’s five values. Atlassians knew the company was going public four months before it filed. MORE
Large engineering organizations face a common problem – different teams working on different parts of a product can end up having specific domain knowledge, and even specific cultures, that can lead to silos. Since then other companies have followed similar strategies. MORE
When I was leading my last business, I always knew that company culture was important. With a thousand other things demanding my time, thinking about culture was perpetually on the back burner. The Moment that Culture Becomes Crucial. Building Culture Every Day. MORE
Company culture is at the forefront of almost every CEO’s, Recruiter’s and Manager’s mind. Gone are the days where the prospect of an annual pay review will retain top talent, or a beer fridge and pool table in the breakroom constitute a great company culture. How many companies have you worked at where employees didn’t. The post Company culture, more than a pool table in the breakroom appeared first on Saastronauts | The Dedicated SaaS Job Site. MORE
Eric talks about the early days of Zoom – how he secured his first investors, employees, and major customers – as well as how Zoom maintains a happiness-oriented culture while achieving skyrocketing growth. Eric Yuan : So, when you start a company, every company’s different. MORE
Jeff Lawson is the Founder & CEO @ Twilio, the company building the future of communications allowing you to engage customers like never before on voice, SMS, WhatsApp or Video. How did they formulate and approach creating a new set of values with the 2 companies coming together? MORE
Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. They built their first company and sold it when they were teenagers. MORE
It turns out, the week you move them out of the company, the folks that are great and positive will somehow fill the gap, someway. Scaling a SaaS company past say 100 customers, $1m ARR, or even earlier, is as much about making fewer mistakes than it is about going faster, bigger, strong. MORE
In Dec 2008, Vista Equity Partners acquired a majority stake in Wrike for a deal reportedly valuing the company at $800m. If the CEO is the guardian of the culture, what does a great guardian look like? What does Andrew think are the major breaking points in the scaling of companies? MORE
Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. So A/B Tasty we are helping companies to improve their user experience online through personalization and A/B testing. or a company. MORE
But when you’re free to solve problems at an organizational level, empowered to shape and evolve culture and processes, your impact can grow exponentially. These are great opportunities for building our own engineering culture and fostering innovation in the wider community. MORE
One of the exciting things about a company that is going through a little bit of change, a little bit of chaos, is there is a lot of opportunity, and for me that opportunity was getting to move into management. I stayed at Digg until the company closed and through this talent acquisition where we joined SocialCode. I wanted to work at a company that was growing very quickly. At that time, the fastest-growing company by some definition was Uber, and so I went. MORE
It’s little wonder that the CMO Council reports that only 14% of marketers say that customer centricity is a hallmark of the companies they work for and fewer still – just 11% – believe their customers would agree with that characterization. 6 ways to create a customer-centric culture. MORE
After all, people who are highly engaged with their work are rarely thinking about leaving the company. Encourage them to look at opportunities on your company’s internal careers page. That’s not a bad thing, especially if they transition within the company. Although you might have lost a star performer, you’ve gained a new ally on a different team and best of all, you’ve helped the company retain great talent. Startups career direction company culture talent MORE
When new hires joined the APAC Alliance, they would fly to our San Francisco or Dublin offices for two weeks of onboarding, as it’s an awesome way to get immersed in our company culture, meeting Intercom leadership and new colleagues while experiencing our values first hand. The size of the Earth itself means that we’re going to be asleep while the rest of the company comes together for gatherings like company all hands. MORE
What were some of his big lessons from being CEO at 2 companies during 2 macro market crashes? What can the leader and CEO do to imbue this company wide approach to customer success? Most surprising action that has moved the needle for a company in terms of retention? MORE
Company Culture Related Topics TechStars
AUGUST 13, 2019
We attract, retain, develop, and support Techstars employees globally and aim to uphold our culture and values, in a manner that is inclusive to all.” . Q: How do we define our company culture? Accelerators Resources Company culture People Ops Techstars Talent
Mucker Capital
JUNE 24, 2019
When I was leading my last business, I always knew that company culture was important. With a thousand other things demanding my time, thinking about culture was perpetually on the back burner. The Moment that Culture Becomes Crucial. Building Culture Every Day.
Saastronauts
JULY 9, 2017
Company culture is at the forefront of almost every CEO’s, Recruiter’s and Manager’s mind. Gone are the days where the prospect of an annual pay review will retain top talent, or a beer fridge and pool table in the breakroom constitute a great company culture. How many companies have you worked at where employees didn’t. The post Company culture, more than a pool table in the breakroom appeared first on Saastronauts | The Dedicated SaaS Job Site.
Tom Tunguz
JUNE 13, 2017
Redpoint partnered with 2U at the Series A, and they are now a $2B publicly traded education company that powers online degree programs for Georgetown, USC, Syracuse, Berkeley, and Yale, among others. It was an inspirational moment for me because I observed the intense power of developing strong company culture. I’ve never read the list of core company values or spoken to the executive team about them. Culture is managing at scale.
SaaStr
MAY 18, 2019
It turns out, the week you move them out of the company, the folks that are great and positive will somehow fill the gap, someway. Scaling a SaaS company past say 100 customers, $1m ARR, or even earlier, is as much about making fewer mistakes than it is about going faster, bigger, strong.
SaaStr
MARCH 12, 2019
He provides an in-depth guide to driving revenue growth at your company and what to expect at each stage. When someone says, “How’s your company going?” So some companies follow that, they call me up and like, “Mark, we nailed it.
SaaStr
JUNE 18, 2019
”, the demand engine, the sales team, and I think that one of the things that we think a lot about, is how to make the company customer centric, and how important that is as a principle for growth. When we started, every single person in the company was doing support.
|
SaaStr
MARCH 26, 2019
At Atlassian, openness is core to everything the company does: employees can access most information on Confluence; “open company, no b t” is one of the company’s five values. Atlassians knew the company was going public four months before it filed.
SaaStr
APRIL 16, 2019
Building a hyper-growth company is hard anywhere, but building one outside the Bay Area comes with its own unique challenges. Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent.
SaaStr
MARCH 5, 2019
“At Atlassian, openness is core to everything we do: every employee can access most information on our product Confluence; “open company, no b t” is one of our five values; it’s a rigorous set of practices we work at every day. I think that the culture itself has-.
SaaStr
MAY 31, 2019
237: Parker Conrad is the Founder & CEO @ Rippling, the startup that gives you back your time from payroll to employee computers, Rippling makes it unbelievably easy to manage your company’s HR and IT – in one system. And our company was in like, no position to do it.
SaaStr
JULY 26, 2019
Why does Eric believe that hitting the employee 50 mark is a huge moment for founders and the scaling of the company? How did Eric find raising the Series A as a non-Bay area company? She likes to invest across consumer, B2B saas, and technology infrastructure companies at the earliest stages. She spent nearly a decade involved with the company as CEO and Executive Chairwoman before she sold the company to IKEA in October of 2017.
SaaStr
MARCH 20, 2019
Jeff Lawson is the Founder & CEO @ Twilio, the company building the future of communications allowing you to engage customers like never before on voice, SMS, WhatsApp or Video. How did they formulate and approach creating a new set of values with the 2 companies coming together?
|
|
SaaStr
APRIL 4, 2019
As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment.
SaaStr
MAY 24, 2019
In Dec 2008, Vista Equity Partners acquired a majority stake in Wrike for a deal reportedly valuing the company at $800m. If the CEO is the guardian of the culture, what does a great guardian look like? What does Andrew think are the major breaking points in the scaling of companies?
SaaStr
APRIL 30, 2019
That’s not our culture, that’s not our company.” We stood up for equal pay, we did the equality summit, we did a lot of things on this, and we sort of, as we like to do as a company, started flexing our muscle around this.
SaaStr
APRIL 18, 2019
And I’ve been building SaaS Companies now for 20 years, so that’s a long time. My father was an entrepreneur, but he was building pump companies, very different businesses. Oracle just bought the company, but what is it?” He was investing in internet companies.
SaaStr
FEBRUARY 22, 2019
What were some of his big lessons from being CEO at 2 companies during 2 macro market crashes? What can the leader and CEO do to imbue this company wide approach to customer success? Most surprising action that has moved the needle for a company in terms of retention?
SaaStr
MARCH 26, 2019
Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. They built their first company and sold it when they were teenagers.
SaaStr
MARCH 18, 2019
Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. They built their first company and sold it when they were teenagers.
SaaStr
MARCH 5, 2019
“At Atlassian, openness is core to everything we do: every employee can access most information on our product Confluence; “open company, no b t” is one of our five values; it’s a rigorous set of practices we work at every day. I think that the culture itself has-.
SaaStr
MARCH 27, 2019
What advice does Leyla give to young people considering whether to found a startup, join a startup or join a hyper-growth company? Where do things start to break in the scaling of SaaS companies? What can one do to nurture that empathy in the culture of the company?
SaaStr
APRIL 9, 2019
Eric talks about the early days of Zoom – how he secured his first investors, employees, and major customers – as well as how Zoom maintains a happiness-oriented culture while achieving skyrocketing growth. Eric Yuan : So, when you start a company, every company’s different.
SaaStr
FEBRUARY 22, 2019
Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. So A/B Tasty we are helping companies to improve their user experience online through personalization and A/B testing. or a company.
SaaStr
APRIL 17, 2019
What does Steve believe is the right culture for devops teams? When is the right time to pour fuel on the company fire? * It’s having a culture of alignment and togetherness, and for me, the competition’s on the outside. For me, it’s culture, automation.
Inside Intercom
AUGUST 6, 2019
But when you’re free to solve problems at an organizational level, empowered to shape and evolve culture and processes, your impact can grow exponentially. These are great opportunities for building our own engineering culture and fostering innovation in the wider community.
SaaStr
FEBRUARY 1, 2019
In Today’s Episode We Discuss: * How Amanda made her way into the world of SaaS and came to join Zendesk as their first marketing hire seeing the company scale to over 2,000 over the next 7 years. What are the benefits of this for the brand of your company? Welcome to Episode 209!
Inside Intercom
MARCH 14, 2019
It’s little wonder that the CMO Council reports that only 14% of marketers say that customer centricity is a hallmark of the companies they work for and fewer still – just 11% – believe their customers would agree with that characterization. 6 ways to create a customer-centric culture.
Inside Intercom
APRIL 19, 2018
Prior to Intercom I spent about 10 years working for big tech companies. If we are actually trying to win our market and be the absolute best customer communications company, we need to make exquisitely good use of our precious engineering resources.
Inside Intercom
JUNE 29, 2018
Startups company culture Engineering engineering teamsThere is something unique about the joy of being on a high-functioning, high-achieving team – and that goes as much for a sporting team as a professional one. We borrow a lot of the words and concepts we use to describe our engineering teams from the world of sports – from huddles and scrums to sprints and even goals, the terminology resonates from the pitch to the office.
Inside Intercom
MAY 4, 2018
After all, people who are highly engaged with their work are rarely thinking about leaving the company. Encourage them to look at opportunities on your company’s internal careers page. That’s not a bad thing, especially if they transition within the company. Although you might have lost a star performer, you’ve gained a new ally on a different team and best of all, you’ve helped the company retain great talent. Startups career direction company culture talent
Inside Intercom
FEBRUARY 6, 2018
One area that’s especially fraught with challenges is your company culture. Neglecting to onboard a new hire into your company culture poses a huge risk of misalignment. You should invest in good and detailed onboarding focused on culture for all of your new employees, and more specifically, for your managers. Neglecting to onboard a new hire into your company culture poses a huge risk of misalignment.
Inside Intercom
SEPTEMBER 6, 2018
Since we were lying around anyway I decided he was badly in need of some culture (and I wanted to watch my favorite film ever) so I put on Back to the Future. When I think about great storytelling, one company jumps to mind immediately: Pixar.
Inside Intercom
APRIL 27, 2018
Startups company culture Engineering engineering process on call processIntercom’s mission is to make internet business personal. But it’s impossible to be personal when your product is broken. Uptime is critical to the success of our business, and not just because our customers are paying us, but also because we heavily dogfood our own product. If our product is down, we acutely feel our customer’s pain. Being on call out of office hours is inherently disruptive to your life.
Inside Intercom
APRIL 12, 2018
I also spent some time at Autodesk after the company acquired Creative Market. A lot of companies take a gated approach like that in the early days, but then open it up as they begin to chase growth. Stewart: Going back to the topic of growth, the company’s growing, the community’s growing, and you’re of the opinion that a lot of the thinking and frameworks that startups use for growth today are actually quite similar to the creative strategies that designers use.
Inside Intercom
OCTOBER 17, 2018
To celebrate each year that someone is with the company, we create a portrait to mark the occasion. Intercomics are a very special part of our culture, acting as a highly visible way that we recognize and celebrate each other. The prominence we place on our Intercomics showcases the central role of fun and imagination in the Intercom culture. It tries to encapsulate where the company is, and above all, where it’s going.
Inside Intercom
MARCH 15, 2018
One of the exciting things about a company that is going through a little bit of change, a little bit of chaos, is there is a lot of opportunity, and for me that opportunity was getting to move into management. I stayed at Digg until the company closed and through this talent acquisition where we joined SocialCode. I wanted to work at a company that was growing very quickly. At that time, the fastest-growing company by some definition was Uber, and so I went.
Inside Intercom
FEBRUARY 2, 2018
That’s right, would you offer yourself a job at your company? When you are a small but growing company or team each additional hire has a disproportionately large impact. If you’re still at a really early stage, a bad hire has the potential to set you back several quarters and possibly even blow up the whole company. Startups company culture recruitmentIt’s a question every interviewer should ask themselves.
Chart Mogul
MAY 29, 2018
For startups especially, the speed at which decisions made and acted upon is critical — this should be considered a core competency of your company. The meeting culture. (or or the anti-meeting culture). The memo culture. The Netflix company culture memo.
Inside Intercom
JULY 24, 2018
When new hires joined the APAC Alliance, they would fly to our San Francisco or Dublin offices for two weeks of onboarding, as it’s an awesome way to get immersed in our company culture, meeting Intercom leadership and new colleagues while experiencing our values first hand. The size of the Earth itself means that we’re going to be asleep while the rest of the company comes together for gatherings like company all hands.
Saastronauts
NOVEMBER 3, 2018
Finding the perfect candidate is no easy task – not only do they need to have the right experience, but they’ve also got to comfortably blend into your culture without disrupting the existing dynamic. Company Culture Hiring and Recruitment Strategy Employee Retention Onboarding RecruitmentCongratulations! You’ve just hired somebody after a long search for the right fit.
Inside Intercom
OCTOBER 19, 2018
Large engineering organizations face a common problem – different teams working on different parts of a product can end up having specific domain knowledge, and even specific cultures, that can lead to silos. Since then other companies have followed similar strategies.
Inside Intercom
MARCH 8, 2018
He’d go on to become the VP of Sales at Sprinklr, guiding the company through its own high growth period, before striking out on his own. Today with Empire Selling he’s helping B2B companies drive revenue and deepen customer relationships through digital and social selling training. Can you give us a quick rundown of your career to date and the types of companies you’re now working with at Empire Selling? The other part of it is culture.
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