Trending Articles

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5 Interesting Learnings from OneStream at $480,000,000 in ARR

SaaStr

So we’ve finally got another SaaS IPO gearing up — OneStream. It’s SaaS for CFOs and financial operations, a large but somewhat under-discussed category. SAP and Oracle are very strong here. Founded back in 2010 (SaaS takes time!) with first customers launched in 2012, the metrics today are very strong: $480,000,000 in ARR Growing 34% (strong) 98% GRR (!

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Guide to Developing Habits for Sales Success

Predictable Revenue

This conversation highlights how routines and prioritizing personal and professional goals can significantly enhance sales performance. The post Guide to Developing Habits for Sales Success appeared first on Predictable Revenue.

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Clouded Judgement 7.12.24 - The Red Queen Effect

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now The Red Queen Effect I strongly believe in two competing truths with respect to AI and its impact - the size of the prize will be bigger than we imagine now, BUT we’ll overestimate it in the short term. I believe this sums up a lot of the debates around “too much capex too little revenue.” It’s just too early draw any long term conclusions

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Punctuated Equilibrium in AI : Is it Better to Be A First Mover or A Last Mover?

Tom Tunguz

Machine learning advances tend to evolve in bursts. Researchers publish a new paper with a newly discovered technique. It launches the industry forward & more researchers rapidly iterate to improve it further. Progress looks like this - a series of S curves one after another. No one knows the time period between the rapid progress or the slope of the curves or how much progress we’ll make during one of these curves.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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The ultimate implementation guide for software payment processing

Payrix

How to implement a software payment solution to elevate your business management platform The software industry has always had the reputation of advancing at breakneck speeds. Driven by the ever-present urgency to meet market demands, software providers have consistently been in a race to deliver a customer experience that rivals their competition. In recent years, many have discovered the value of Embedded Payments to elevate that experience.

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Everything You Need to Know about PayPal Buy Now Pay Later [aka PayPal Pay Later]

Stax

Picture this. You’re casually browsing the Bed Bath & Beyond online store when you suddenly come across a fantastic offer on a lounge chair you’ve been eyeing for a while. Unfortunately, your primary credit card is maxed out, and there’s a slim wiggle room on the other. The offer is too good to pass up and you likely won’t see it again for a while.

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The Future of Blockchain Data : Our Investment in Allium

Tom Tunguz

Large scale ETL (extract, transform, load) processes are a critical part of any data pipeline. They are responsible for moving data from one place to another, transforming it into a usable format, and loading it into a destination system. In the world of blockchain, these processes are even more complex. In web2, the engineering team building a payment processing system will convey to the analytics team the data schema.

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What is NPS & How to Increase It? + Benchmark Report 2024

User Pilot

According to our latest NPS benchmark report, the average NPS in SaaS is 35.7. But how does your business fare against these product metrics benchmarks? Let’s explore our product metrics benchmark and learn: What NPS is and why it’s important for SaaS businesses. The average NPS rates across different industries, company sizes, and growth strategies.

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Join FastSpring at ChinaJoy 2024!

FastSpring

Join us in Shanghai at ChinaJoy and discover how we can help you unlock the full potential of your video game sales! Find us in the B2B Hall W4 – Booth # B286. The 2024 edition of ChinaJoy, themed “Stay True, Game On,” is scheduled from July 26th to 29th at the Shanghai New International Expo Center (SNIEC). This year’s event will focus on deepening player experiences and supporting international growth for game companies. “ ‘Stay True’ is to express the deep love and per

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Unlock the Secrets: How These Top SaaS Leaders are Transforming Payments into Profit

Speaker: Speakers: Robin Eissler, BoosteHub & Cory Benn, PracticeSuite

Join us for an exclusive session with Robin Eissler from BoosteHub and Cory Benn from PracticeSuite as they reveal their secrets to leveraging payments within their SaaS platforms. Discover how they seamlessly switched from Stripe to Usio and created more stickiness by offering more solutions. Learn how they increased their company valuation by up to 300% and generated over $700,000 in additional revenue.

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Dear SaaStr: What’s The Strangest Thing You’ve Learned About Entrepreneurship?

SaaStr

Dear SaaStr: What’s The Strangest Thing You’ve Learned About Entrepreneurship? To me the “strangest” thing I learned is that you get pretty darn good around Year 3–4. Almost automatically. And somewhere around Year 5 at least, if you make it that long — you know exactly what to do. I always had imposter syndrome as a CEO and founder — and still do.

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The 12 PCI DSS Requirements to Ensure PCI Compliance

Stax

The writing on the wall is clear. Cash payments are passé. Consumers are increasingly opting for debit and credit cards or other digital payment methods—for in-store and eCommerce purchases alike. A study by the Pew Research Centre found that in 2022, 41% of consumers didn’t use cash for weekly purchases of essentials like groceries and gas. This was a huge leap from 2018 when only 29% used cashless payments for the same.

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From Silos to Synergy: How Sales and CS Alignment Unlocks Revenue Growth

Totango

“Success is revenue. You get success right; your revenue is coming.” – Charlie Sonnenberg, VP Sales, Totango + Catalyst Customer-led growth is the only way to protect and sustain revenue growth. Bold statement? Perhaps, but industry data backs up this claim—SaaS companies are putting more resources and more strategic focus behind retaining and growing revenue from the existing customer base.

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What is Product Management in Tech: Guide to the Role Of A Technical PM

User Pilot

As a SaaS professional, you’ve probably asked yourself, “What’s tech product management?” and wondered how it’s different from traditional product management. This guide takes a deep dive into the world of technical product management , showing you how to become one of these in-demand professionals. We covered everything you need to know, from technical skills and responsibilities to a step-by-step roadmap for getting started.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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The 11 Known Google Business Profile Fields That Impact Your Rank

The Moz Blog

In this blog post, Miriam discusses 11 Google Business Profile fields that can have a positive impact on how you rank.

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Dear SaaStr: How Hard Is It To Break Into Venture Capital?

SaaStr

Dear SaaStr: How Hard Is It to Break Into Venture Capital? It’s a tiny industry that is tough to break into. For sure. Truly tiny. There are only a few hundred VC firms, and each may only need 1-3 more junior investors. That means a handful of positions, really. There just aren’t that many VC firms, and they don’t have that many employees. But here’s the thing folks don’t get: just about every VC fund I know — including SaaStr Fund / 2024 itself — is hiring.

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8 Top Self Service Options for Customers (To Keep Them Coming Back)

Groove HQ

Providing great customer support is key to small business success. But answering the same questions day in and day out can take a toll, and pull focus away from other tasks. The good news is that over two-thirds of customers actually prefer to find answers on their own. A customer self service solution that’s efficient […] The post 8 Top Self Service Options for Customers (To Keep Them Coming Back) appeared first on Groove Blog.

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How to Use Reddit: A Beginner’s Guide for Marketers + Creators

Buffer Resources

As a marketer, small business owner, or creator, you might be tempted to brush Reddit off as the domain of internet trolls and cat memes.  And while there is a fair bit of that on the platform, you can gain a huge amount of value from getting active in Reddit’s hundreds of thousands of niche communities.  With more than 82 million daily active users and 16 billion posts and comments (as of May 2024 ), the social media platform can be a powerhouse for brand reach and growth

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Solving the Payments Puzzle: What SaaS Pros Need to Know

From emerging payment technologies to the importance of intuitive software design, the world of embedded payments is rapidly evolving. How do you stay ahead while serving up what merchants really want in your software offerings? The Merchant Insider report is here to help, offering unique insights into the merchant perspective. It analyzes responses from over 500 merchants in the U.S. and spans key industries, so you can understand the challenges, preferences, and expectations that are shaping s

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8 Persona Examples For Creating Ideal Personas

User Pilot

The right persona examples can help you guide effective product strategies, ensuring that your offerings meet the needs and expectations of your users. However, it’s easy to end up creating a made-up character that doesn’t help at all instead of a well-documented persona. So how do you get started? Let’s explore: What a persona is and its importance in product management.

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Catering to User Behavior Shifts During Times of Economic Turbulence — Whiteboard Friday

The Moz Blog

Emma shares how to cater to user behavior shifts during times of economic turbulence using thorough research and user journey mapping.

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65% of You Pay Your SF and NY Reps More

SaaStr

So I wondered how many of us still pay sales reps in SF and NYC more than the rest of the country. Or put differently, pay reps outside of the top most expensive tech centers … less. There are arguments on both sides on whether to pay reps the same everywhere across U.S. … or not: SF and NYC are much more expensive in terms of cost of living.

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A Complete Guide To Choosing the Best Customer Service Email Tool for Your Small Business

Groove HQ

Customers are a lot more likely to become repeat buyers when they experience outstanding service. However, it’s challenging to provide that level of service when managing emails through basic platforms like Gmail and Outlook. Overstuffed and unconnected inboxes, missed messages, and a lack of organization leads to frustrated customers and overwhelmed support teams.

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Consumer Subscribers: The Top 5 Ways to Monetize

Learn effective Consumer subscriber monetization strategies with iolo’s guide. Designed for consumer product managers, discover actionable insights and practical tips on upselling premium features to your consumer customers, and more. Sharpen your monetization tactics and unlock new revenue streams. Download your copy and start expanding your business today!

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The Role of Subscription Management in Modern Revenue Operations

Chargebee

Subscription-based revenue models have taken center stage in a macroeconomic climate focused on efficient growth. Effectively managing subscriptions is more than a simple task—it’s critical to drive efficient revenue growth and ensure customer satisfaction. This article will discuss how subscription management is pivotal in modern revenue operations for Salesforce users.

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Core Feature Adoption Rate: Benchmark Report 2024

User Pilot

24.5%. That’s the average core feature activation rate across the companies we studied for our Product Metrics Benchmark Report 2024. This figure doesn’t give you a full picture because it doesn’t take into account the industry, company size, or acquisition model. Fear not, though, as we explore the data in more depth in this article. We also look at ways to improve the core feature activation rate for your SaaS product!

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Best SaaS Applications for E-Commerce Businesses

SaaS Metrics

Optimize your e-commerce success by exploring top SaaS applications that promise scalability, customization, and seamless integration—discover which platform fits your needs. The post Best SaaS Applications for E-Commerce Businesses first appeared on SaaS Metrics.

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What a Typical Day Looks Like for a SaaS Sales Rep

SaaStr

Dear SaaStr: What Does a Typical Day Look Like for a SaaS Sales Rep? How much of it is prospecting, cold emails or cold calls, reaching out through network, giving demos, trying to close deals, etc.? Here’s my experience directly and indirectly for inside sales AE, from about $1m to $50m in ARR or so. (In the very early days it will be different): Generally, almost 0% of time on cold calls and cold emails once the engine is running, especially for inside sales reps.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

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7 Tips for Effective Small Business Branding

Groove HQ

As a small business owner, you’re likely juggling a hundred tasks just to keep things running. Amid all that, competing with bigger companies can feel overwhelming. You might think you need a massive budget and lots of free time to create a brand that truly stands out. But the truth is that effective small business […] The post 7 Tips for Effective Small Business Branding appeared first on Groove Blog.

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Understanding Contracted Annual Recurring Revenue: A Comprehensive Guide

The SaaS CFO

Contracted Annual Recurring Revenue (CARR) was an obscure metric in the SaaS world years ago. Today, it’s become a hot and controversial SaaS metric when discussing company growth and SaaS valuations. CARR is a forward-looking SaaS revenue metric that estimates the maximum revenue size of a SaaS company. CARR combines two important aspects of revenue: […] The post Understanding Contracted Annual Recurring Revenue: A Comprehensive Guide appeared first on The SaaS CFO.

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10 Ways to Improve Your SaaS Product Experience

User Pilot

While your SaaS company’s success depends on several elements, the most crucial ingredient will always be your product experience. Providing a great product experience helps SaaS companies reduce churn and improve product management metrics like customer satisfaction and customer lifetime value. But what is SaaS product experience, and why should you focus on it?

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