SaaStr

APRIL 24, 2025

Now our AI is making product recommendations Did not expect this A strong AI will do many things you did not expect pic.twitter.com/ARUg3jXoHr — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) April 24, 2025 So our SaaStr AI is new but its already done over 30,000 (!) conversations with B2B executives. In just its first 5 weeks. And its already done a lot of things we never expected.

AI 192

AI Sales Hiring B2B Artificial Intelligence 192

USIO

APRIL 24, 2025

For most businesses, the payment process is relatively straightforward. A customer makes a purchase and pays using their preferred method. But in healthcare, payments are more complexlayered with government programs, private insurers, co-pays, and patient responsibility. That complexity presents a huge opportunity for Healthcare CRMs, ERPs, and ISVs to drive real value.

Merchant Services 130

Merchant Services Payments SaaS Payments Payment Services 130

SaaStr

APRIL 20, 2025

Dear SaaStr: How Should I Actually Set the Sales Plan for the Year For My VP Sales? Try the C10, C60, and C90 framework. C = Confidence. The 3 plans you need to make as a founder: The C10 Plan, The C60 Plan, and the C90 Plan: pic.twitter.com/JSPcjbfzpt — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) October 4, 2022 Youre essentially building three layers of planning to balance ambition, realism, and risk management.

Sales Hiring 166

Sales Hiring Sales Communication Revenue 166

Stax

APRIL 24, 2025

Ever wondered how AI is shaping the world of payments? Staxs Mark Sundt sat down with John Gaffney from PYMNTS to dig into this topic. As Chief Technology Officer at Stax, Mark’s at the forefront of artificial intelligence in the industry. His expertise provides a unique window into the cutting-edge developments shaping the future of payments.

Merchant Services 88

Merchant Services Payment Services Payment Solutions Payments 88

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

AI

The Daily Egg

APRIL 21, 2025

A brand evangelist loves a brand so much that they rave about it and promote it all the time to other people, participating in as. The post How to Turn Employees AND Customers into Brand Evangelists appeared first on The Daily Egg.

Branding 190

Branding 190

Predictable Revenue

APRIL 24, 2025

Pulpo didnt start with a pitch deck. It started with a founder running a business who couldnt find software that worked. The post Enterprise Tech, Built Like a Startup with Thomas Kircheis appeared first on Predictable Revenue.

Enterprise 130

Enterprise Startup Software Revenue 130

ChurnZero

APRIL 25, 2025

Customer teams have more data at their fingertips than ever before. Onboarding and retention strategies are standard practice. And the shift to better integrate CS and sales is well underway. So the real, current challenge is: sorting. What do our CS leaders and teams do with mountains of historical, behavioral, and customer journey data? How can we shift our mindset from reactive to future focused, from assessing past mishaps to forecasting ideal scenarios?

Forecasting 52

Forecasting Customer Success Payments Data 52

The Daily Egg

APRIL 22, 2025

A customer retention email is a message designed to keep existing customers engaged with your brand. Customer retention emails can take several different forms, from. The post 5 Perfect Customer Retention Emails + When to Use Them appeared first on The Daily Egg.

Retention 179

Retention Branding Engagement Marketing 179

BetterCloud

APRIL 24, 2025

This blog is a deep dive into the IT-to-employee ratio reported in this years State of SaaS. Stay tuned for the full report. Its 2025 and its no surprise that the IT workload is immense. We live in a world where technology is not just a tool, but the very backbone of our operations. From governance and cybersecurity to data management and user support, the demands on IT departments are constantly escalating.

Cybersecurity 52

Cybersecurity Artificial Intelligence Headcount Government 52

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

AI

SaaStr

APRIL 20, 2025

Top Posts: #1. The Problem with Small But Mighty AI Start-Ups #2. There Are Now 3,000+ Billionaires. 100+ Are in B2B. #3. B2B Startups Spend 15% of Revenue on Sales and 10% on Marketing, Per SaaS Capital #4. From 0 to 1 Billion Meetings: How Otter.ai Built a Bottom-Up AI SaaS Without a Single Sales Rep #5. The Top 10 Learnings from Launching SaaStrs Own AI: What Every B2B Founder Needs to Kno w Top Vids + Pods: #1.

Scale 147

Scale Customer Success Scaling AI 147

SaaS Metrics

APRIL 26, 2025

In a world where change is the only constant, agility has become more than a nice-to-haveit’s a strategic imperative. From the digital realm of software development to the physical demands of land management, the need to pivot, adapt, and respond with precision is transforming the way we operate across industries. The Rise. Read more The post Agility As A Strategy In Tech And Terrain first appeared on SaaS Metrics.

Strategy 52

Strategy Software Development Metrics Development 52

Scytale

APRIL 24, 2025

New York, NY, April 24, 2025 Were excited to announce that Scytale has teamed up with Lasso , a leader in GenAI security! This partnership is driven by one goal: to help organizations tackle AI compliance and governance with ease. It empowers businesses of all sizes to strengthen their AI compliance strategies, ensuring they stay ahead of emerging regulations like the EU AI Act and align with key AI frameworks such as NIST AI RMF and ISO/IEC 42001 for proper AI system management. “AI is ch

Government 52

Government compliance AI Enterprise 52

The Daily Egg

APRIL 25, 2025

You can reduce your bounce rate by making low-risk, low-effort, common sense changes to your site. Along the way, you will make the experience more. The post How To Reduce Bounce Rate Right Now. 17 Instant Fixes appeared first on The Daily Egg.

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147

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

Payments

The Moz Blog

APRIL 24, 2025

Moz's Brand Authority now delivers data across US, UK, Canada, and Australia, with expanded data on 2M brands and new integration in SERP Analysis and Keyword Gap tools. Discover how these improvements help you better understand your brand's global presence in an increasingly AI-driven search landscape.

Branding 102

Branding Data AI Search Marketing 102

SaaStr

APRIL 26, 2025

Dear SaaStr: My Co-Founder and I Can’t Agree Who Should be CEO. Would Co-CEOs Work? And What Will VCs Think? Co-CEOs can work, but theyre tricky, and investors are generally skeptical. Its not a dealbreaker, but it raises questions: Whos really in charge? Who do they bet on? Who makes the final call when theres a disagreement? These are the kinds of things that can confuse the team and to some extent, spook VCs, especially at Series A when youre scaling and need clear leadership.

Leadership 130

Leadership Scaling Revenue Strategy 130

Payrix

APRIL 25, 2025

What is Know Your Customer? Know Your Customer (KYC) sometimes also known as Know Your Client is a set of standards and protocols used by financial institutions and other businesses to verify the identity of their customers before engaging in account setups or transactions. KYC is a risk management practice that was established in 1970 as part of the U.S.

Payment Services 100

Payment Services Merchant Services Payments Software Review 100

Tom Tunguz

APRIL 23, 2025

The ServiceNow team is raising the bar by innovating on our own platform, taking an end-to-end agentic AI-first approach to running our business. We see this in a 16x improvement from lead-to-sale conversion & an over 86% deflection of the soul-crushing work people used to do themselves. ServiceNow reported earnings yesterday alongside Google & many other companies.

Government 100

Government Sales AI Innovation 100

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Payment Solutions

The Daily Egg

APRIL 22, 2025

If your startup is working, there will be data to prove it. Investors expect to see that data clearly. So does your team. But not. The post 35 Critical Startup Metrics: From Pre-Seed to Exit appeared first on The Daily Egg.

Startup 147

Startup Metrics Data 147

The Moz Blog

APRIL 25, 2025

Looking to take your product and solutions pages to the next level? In this weeks episode of Whiteboard Friday, Liraz talks us through how we can optimize our product pages in the multi-search engine optimization. She provides a detailed breakdown of page structure and how to bridge the gap between product and SEO.

SaaS 94

SaaS Engineering 94

SaaStr

APRIL 27, 2025

Top Posts: #1. Forge: The Secondary Markets for Hot Start-Ups Are Back! Just Not So Much for Enterprise Software #2. AI Cant Sell Yet. But Its Probably Already Smarter Than Much of Your Sales Team #3. VC Deals in 2025 Off To Same Pace as 2024. And AI is 71% of All VC Dollars. Per NVCA #4. The One Bit of Math Almost All Founders Get Wrong: Dilution #5.

AI 130

AI B2B Enterprise Customer Success 130

Payrix

APRIL 25, 2025

What are card-not-present transactions? A card-not-present (CNP) transaction occurs when a credit cardholder and their credit card are not physically present when a payment is accepted. Most CNP transactions are tied to eCommerce, where the card and associated cardholder information is input into an online payment system. However, while much less common, transactions are also considered CNP when card information is accepted over the phone or via text or mail orders.

Payment Methods 100

Payment Methods Payment Services Payments Payment Solutions 100

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Nimble - Sales

APRIL 24, 2025

Email templates are now available to everyoneno email marketing upgrade needed. Previously, creating polished, on-brand emails meant using external tools and copying code into Nimble. Now, with the launch of our new email marketing feature, you can build beautiful, professional The post Design Pro Email Templates with Nimbles Drag-and-Drop Editor appeared first on Nimble Blog.

Branding 59

Branding Marketing 59

The Daily Egg

APRIL 21, 2025

Social proof is rooted in psychology, playing on the idea that people are influenced by the actions and opinions of others, particularly when they arent. The post The Only Types of Social Proof That Sway Decision Making appeared first on The Daily Egg.

Marketing 147

Marketing 147

Sparktoro

APRIL 21, 2025

Marketers love to talk about A/B testing. Heck, Ive said it too. It sounds prudent. Responsible. Test before you commit! Dont waste resources! But the longer I work in marketing, the more I believe most A/B tests are a waste of time at least for small and medium-sized businesses.

Marketing 57

Marketing Business 57

SaaStr

APRIL 24, 2025

Dear SaaStr: Is Bashing Your Competitors in Marketing OK? Yes, a few folks make this work. Marc Benioff has made a career of bashing Oracle for years, Microsoft, and more. Positioning them as very dated platforms, very aggressively. I’ve also seen my own competitors do this effectively. When you look at how Copilot has been delivered to customers, its disappointing.

Marketing 124

Marketing Strategy Customer Success Data 124

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Artificial Intelligence

Adhere Creative

APRIL 26, 2025

Heres the truth no one wants to say out loud: your one-off videos are wasting time, money, and trust.

B2B 52

B2B 52

Teamgate

APRIL 25, 2025

Running a business without a CRM leads to lost revenue, wasted resources, and missed growth opportunities. Discover the hidden costs today.

Revenue 52

Revenue Business Management Sales 52

The Daily Egg

APRIL 25, 2025

The Google reviews you read about a restaurant you want to go to, thats social proof. The hope is that you read these reviews and. The post The Only 6 Social Proof Examples You Should Be Inspired By appeared first on The Daily Egg.

Marketing 146

Marketing 146