SaaStr

NOVEMBER 1, 2024

Nothing is a bigger headache in a Fortune 500 company that having to go back to procurement every single month to get an invoice approved. It’s how big company procurement and budgeting processes work. and … Very small businesses and individuals mostly want to pay monthly on their credit cards. Think about yourself as a consumer.

SaaS 261

SaaS Payment Features Churn Pricing 261

USIO

JULY 10, 2025

You’ve got three solid options—pick what fits your tech stack, timeline, and user experience goals: a) Hosted Payment Pages A fully customizable form hosted by Usio. Perfect for donations, subscriptions, or invoice payments. You control the branding, fields, and flow.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

Clouded Judgement

NOVEMBER 18, 2024

Today, we capture on average approximately 1% of our customers’ GTV as revenue from their subscription to and current usage of our products. ” How ServiceTitan Makes Money From the S-1: “We have two general categories of revenue: (i) platform revenue and (ii) professional services and other revenue. .”

Benchmarks 299

Benchmarks Payments Payment Services SaaS Payments 299

USIO

FEBRUARY 7, 2025

Reducing Costs Through Automation Manual payment processing can be both time-consuming and error-prone, leading to increased operational costs. APIs address this by automating tasks like invoicing, payment tracking, and reconciliation. This translates to fewer disputes, faster payments, and better use of internal resources.

Payment Solutions 130

Payment Solutions Payment Services Payments Payment Methods 130

USIO

JUNE 19, 2025

revenue share earns you $400,000 —on top of your subscription revenue. That’s the beauty of embedded payments: your customers gain convenience and control, while you gain a passive, scalable revenue stream. Payments create a parallel revenue stream without causing sticker shock.

Payments 130

Payments SaaS Payments Payment Services Payment Solutions 130

Subscription Flow

OCTOBER 10, 2024

Getting onboard a robust billing system means benefiting from advanced features like automated recurring billing, customized invoicing, and revenue recognition. A system which supports recurring subscriptions, and advanced pricing strategies. The subscription plans must be transferred to the new software as they are.

Payment Solutions 105

Payment Solutions Payment Services Systems Review SaaS Payments 105

USIO

JUNE 27, 2025

Real-time status updates let you know exactly when funds move, when invoices are paid, and where problems are popping up. Automate subscription billing or gig economy payouts with minimal operational lift. Replace your current billing or reimbursement workflows with API-based automation and free up your team for more strategic work.

Payment Solutions 130

Payment Solutions Payment Services Payments Payment Features 130

Clouded Judgement

JUNE 17, 2025

To calculate implied ARR I take the subscription revenue in a quarter and multiply it by 4. Not every company reports subscription revenue, so they’ve been left out of the analysis (or I’ve estimated their % subscription revenue). Because of this we have to use an implied ARR metric.

Cloud 277

Cloud Software Benchmarks Retention 277

SaaStr

JULY 12, 2025

API-First Revenue Model Unlike the subscription-heavy models of traditional SaaS, 70-75% of Anthropic’s revenue comes from API calls through pay-per-token pricing. The Enterprise-First Strategy That Worked While OpenAI captured headlines with consumer ChatGPT adoption, Anthropic quietly built an enterprise juggernaut.

B2B 249

B2B Scale Outsourced Development AI 249

SaaStr

JUNE 24, 2025

It’s about fundamental organizational redesign —from pricing models (hybrid consumption/subscription) to team structures (forward-deployed engineers vs traditional CSMs) to investment priorities (94% AI spend increases among high-growth companies). vs $8.7K), and dramatically leaner operations.

Scale 194

Scale AI B2B SaaS 194

FastSpring

JUNE 9, 2025

In today’s competitive subscription economy, providing flexibility and value to your customers is essential. FastSpring’s subscription pause feature allows businesses to retain customers who might otherwise cancel their subscriptions, offering a win-win solution for both parties.

Merchant Services 78

Merchant Services Subscription Payment Features SaaS Payments 78

SaaStr

JUNE 18, 2025

The Gross Margin Ceiling Discovery The Numbers : Non-GAAP subscription gross margin plateaued at 83.9% Free Cash Flow Margin: The True Profitability Test The Numbers : FCF margin jumped from 3.5% (FY23) to 34.7% (Q1 FY26) – nearly 10x improvement The Learning : FCF margin > 30% at $2B+ scale puts you in the SaaS elite tier.

Scale 235

Scale Headcount Outsourced Development Operational efficiency. 235

Buffer Resources

AUGUST 13, 2024

The platform allows creators to connect with brands, access product discounts, and receive payments directly through Shopify, making it easier to monetize their influence. Pricing: Shopify Collabs is available to Shopify merchants as part of their existing subscription. 

Branding 115

Branding Payments Merchant Services Payment Methods 115

SaaStr

JULY 5, 2025

Here’s the best-practice way to calculate it: Start with your Beginning ARR (Annual Recurring Revenue) : This is the ARR from your existing customers at the start of the period you’re measuring. Subtract Churned ARR : This is the revenue lost from customers who canceled their subscriptions during the period.

Retention 185

Retention SMB Benchmarks Churn 185

SaaStr

MARCH 7, 2025

Especially once the renewal cycle heats up and once you have a ton of customers to invoice. And I’d even bring someone full-time in as early as $1m-$2m ARR if you can find someone great. That has saved my bacon several times — jason, ed.

Scale 315

Scale Finance Headcount Leadership 315

Blulogix

DECEMBER 16, 2024

Unlike traditional subscription-based models that offer predictable, fixed charges, consumption billing charges customers based on the actual use of services. Managing Fluctuating Billing Amounts Unlike fixed subscription models, consumption billing can result in fluctuating monthly charges for customers.

Payment Features 59

Payment Features Scale Telecommunications Forecasting 59

SaaStr

NOVEMBER 6, 2024

Revenue growth is up 21% overall, and subscription growth is up 33% — at almost $5 Billion in ARR. So Atlassian is on a bit of a tear. Wall Street is happy. It’s driven Atlassian stock up +28% after the results: Is SaaS back? Let’s dig in. 5 Interesting Learnings: #1.

Enterprise 290

Enterprise Pricing Cloud AI 290

Stax

MAY 13, 2025

Fee structures matter; understand the differences between interchange plus, flat rate, tiered, and subscription pricing to find the most transparent and cost-effective option. Credit card merchant services are the systems, tools, and agreements that allow businesses to accept payments via credit and debit cards.

Merchant Services 88

Merchant Services Payment Services Payment Methods SaaS Payments 88

SaaStr

JUNE 23, 2025

Usage-Based Pricing for AI Subscription models work for traditional software, but AI-powered platforms often create variable value. The platform benefits from millions of open-source projects, creating a flywheel of learning and sharing that competitors struggle to replicate.

Software Review 212

Software Review AI Technical Review Venture Capital 212

USIO

JANUARY 2, 2025

The payments landscape is evolving rapidly, and businesses that stay ahead of these trends will be best positioned for success. Here’s a look at the top 8 payment predictions for 2025—focusing SaaS payments, disbursements, and invoice print/mail,—to help your business adapt and thrive in the future.

Payment Features 147

Payment Features Business Trends SaaS 147

SaaStr

JULY 18, 2025

For monthly subscriptions, calculate commissions based on the first 12 months of revenue. Set the Right Commission Rate Early on, you might need to pay higher commissions (e.g., 10%-15% of ACV or even more) to attract good reps and compensate for the risk of working at a startup. As you scale, you can lower the rate slightly (e.g.,

Scale 175

Scale Sales SMB Compensation 175

SaaStr

JUNE 25, 2025

Learning #2: Multiple Revenue Streams = Sustainable Growth at Scale Melio cracked the code on payments monetization with four distinct revenue drivers : Transactions (variable fees based on volume) Float revenue (income on funds held) Subscriptions (new monthly recurring fees launched in 2024) Syndication partnerships (35% of revenue) This diversification (..)

Payments 227

Payments Payment Methods SaaS Payments Payment Solutions 227

USIO

DECEMBER 20, 2024

Refining your invoicing process, particularly the print and mail components, can significantly reduce stress and improve overall operational efficiency. Manual invoice creation is time-consuming and prone to errors. Automation is your ally here.

Payment Features 130

Payment Features Operational efficiency. Software Management 130

Stax

OCTOBER 13, 2024

It is a subscription-based integrated payment platform that helps you process credit card payments. Quicken vs QuickBooks: Pricing If Quicken has one major advantage over QuickBooks, it is that its pricing is less expensive than QuickBooks’ subscription plans.

Payment Methods 88

Payment Methods Payment Solutions Payments Payment Services 88

SaaStr

JANUARY 8, 2025

As Checkr follows usage-based pricing, it’s a transactional business that needs to be managed differently than a typical subscription SaaS model since they only earn revenue when the customer is using the product.

Revenue 293

Revenue Scale Sales Hiring Compensation 293

Clouded Judgement

DECEMBER 20, 2024

Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Companies that do not disclose subscription rev have been left out of the analysis and are listed as NA. Net new ARR is simply the ARR of the current quarter, minus the ARR of the previous quarter.

Cloud 144

Cloud Banking Payment Features Subscription 144

Blulogix

OCTOBER 22, 2024

Automate Proration and Usage-Based Adjustments : One common challenge for UCaaS companies is managing proration and changes to subscription levels mid-cycle. By delivering transparent billing information, you can reduce customer disputes, enhance satisfaction, and improve retention.

Pricing 110

Pricing B2B Payment Features Subscription 110

SaaStr

JULY 11, 2025

Revenue composition differences: OpenAI : 73% consumer subscriptions, 27% API revenue Anthropic : 15% consumer subscriptions, 85% API revenue This inverted revenue mix indicates Anthropic’s API-first strategy is resonating with enterprise customers who value integration over direct-use applications. valuation / $1.4B

ChatGPT 228

ChatGPT Artificial Intelligence Outsourced Development AI 228

SaaStr

MAY 9, 2025

And if you’re a customer ready to cancel that long-standing subscription, maybe pause the process. Even the most damaged relationships can be salvaged with the right 10x feature at the right time. But it has to be truly game-changing not just another checkbox feature.

Social Media 175

Social Media Outsourced Development Interviewing Retention 175

User Pilot

OCTOBER 19, 2024

Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. For instance, satisfied customers are more likely to renew their subscriptions month after month with a subscription-based streaming service. What does customer satisfaction look like for SaaS businesses?

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111