2020

A Framework For Your First SaaS Sales Comp Plan

SaaStr

I’m not ashamed to admit that when I set up our first SaaS sales comp plan, I had no idea what I was doing. In my first start-up, yes I sold to the enterprise. I sold $6m our first year (man, that sounds good looking back on it).

6 Most Effective Reactivation Strategies for Lapsed Customers

Predictable Revenue

Keeping your existing users is much more cost effective that finding and converting new leads. Despite this, the average business mailing list loses 25% of its subscribers every year. Reactivating your lapsed customers is key to preventing them from becoming lost customers.

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How to Diversify Your Top of Funnel (And Add a Figure in Revenue)

Predictable Revenue

Ari Levine has learned to approach everything from the position of the consumer. Even in B2B enterprises, that buyer is a person and we shouldn't forget that. Let's learn how to be more human in our outreach approach and create quality connections with our target audience.

Doing Old Things Better Vs. Doing Brand New Things

Andreessen Horowitz

New technologies enable activities that fall into one of two categories: 1) doing things you could already do but can now do better because they are faster, cheaper, easier, higher quality, etc.

Product Market Fit: A Lesson from Sephora’s Head of Product

Speaker: Sneha Narahalli - VP, Head of Product at Sephora

In this webinar, Sneha Narahalli, Head of Product at Sephora (Digital, Data & MarTech), will give you an iterative method for identifying and developing Product Market Fit.

2020 SaaS Survey Results- COVID Edition!

For Entrepreneurs

KBCM TECHNOLOGY GROUP SAAS SURVEY – COVID EDITION For the eighth year in a row, we’re proud to work with KBCM Technology Group (formerly Pacific Crest Securities) Thank you to the readers of forEntrepreneurs who participated in taking the survey!

More Trending

More on the SaaS Sales Playbook for Product-Led Growth

SaaSX

The SaaS sales playbook applied best to a product-led growth when it is adapted to be sales-assisted versus sales led

Sales 130

Top 14 Sales Skills Every Sales Rep Must Master

InsightSquared

The best sales teams consistently deliver for their organizations, plain and simple. It’s not just the effort of one or two rainmakers, but one of the entire team. This is no mistake, as the elite teams are relentless in their development of sales skills.

Sales 62

How 3 Top SaaS Sales Teams Follow up with a High-Ticket Lead

Cobloom

This is a guest post from Benjamin Brandall. Benjamin is a content marketer at Process Street , where he writes on startups, SaaS, and workflows. In his spare time, he runs Secret Cave , a site covering obscure entertainment and internet culture

5 Off-beat Lessons from the Industry to Reduce Customer Churn

Chargebee

Churn is a universal problem that every company faces. Let's look at some real-life examples and understand how companies in SaaS dealt away with churn

Churn 75

How Collecting and Managing the Voice of the Customer Will Strengthen Your Product

Product teams strive to incorporate customers’ needs in everything they build, but this can’t be done without clear strategy, processes, and feedback loops in place. In this eBook, you'll learn how to build a robust voice of the customer program.

The Top 10 Mistakes First Time SaaS Founders Make

SaaStr

Second-timers know the playbook and can execute against it faster. But often times, they also have a bit of healthy skepticism, a bit of baggage, from the last time. First-timers often know very little, but are baggage free. That can be very powerful.

SaaS 285

The 7 Best Pieces of Business Advice I Was Ever Given

SaaStr

Here’s my list of the best golden advice I was given as a first-time — and second-time — CEO: Manage People — In General, and Earlier. The earlier in your career you can learn how to manage people, the faster you can excel in learning to scale. Managing people isn’t always fun.

If You Have 10 {Unaffiliated} Customers in SaaS — You Have Something.

SaaStr

If you get even 10 paying customers in your first 90 days in market, and they don't churn … You have something. Never, ever quit then. Even if you have no money. Even if the team isn't sure. Even if the competition is fierce. Even if they say it's too hard.

SaaS 262

Building a Culture for Change

Chargebee

“A culture is not a set of beliefs; it’s a set of actions.” Bushido

87

Shaping the Future: Product Strategy in the Age of Uncertainty

Speaker: William Haas Evans - Principal Consultant, Product Strategy Practice Lead, Kuroshio Consulting

In this webinar, we'll explore product strategy obstacles and present practices to overcome them while driving clarity and alignment across your executive team.

[Guest Post] 5 Ways Intellectual Property Law Coincides with SEO

Incredo

When users interact with the World Wide Web, they tend to be rather lenient with their activity online and consider the consequences of their actions a little less.

Building a Successful B2B Outbound Sales Strategy From Scratch

Predictable Revenue

Co-Founder and CEO of Lemlist, the coolest sales automation platform ever created, shares tips and tricks to grow a SaaS company in a B2B space, from scratch! The post Building a Successful B2B Outbound Sales Strategy From Scratch appeared first on Predictable Revenue.

B2B 250

Best Cloud Storage Services

The Daily Egg

The best cloud storage service is Google Drive. For a more in-depth look at the best cloud storage services, check out reviews of our five favorites below. Looking for a way to save room in your office? Or maybe you want to be able to access files remotely? Or maybe you just need a place […].

Cloud 285

The secret to customer engagement success? Gamification

DeepStream

What can you learn from video games to engage your customers and get them addicted to your products? Gamification is to key to successful engagement

Going Beyond Gut Instinct: The Do’s and Don’ts of Strategic In-App Guides

In-app guides are powerful tools for delivering exceptional product experiences, but it’s all too easy to use them improperly or get too carried away. In this eBook, we’ll show you eight essential dos and don’ts for building impactful in-app guides.

If You’re Going to Do a SaaS Start-Up … You Have to Give it 24 Months

SaaStr

It took us 2 years just to figure out our ultimate business model. What you think you do on day 1 may look very different by day 365. link]. — Aaron Levie (@levie) September 11, 2020. It seems like everyone wants to be a SaaS founder these days.

What Order Should You Hire Your Management Team In?

SaaStr

IME, rough order to make hires in: VPM: $0.2m ARR VPS: $1-$1.5m ARR VPCS: $2m ARR VPP: $3m-$4m ARR VPE: $5m-$6m ARR CFO: $10m ARR COO: $20m ARR. More here: [link]. — Jason BeKind Lemkin (@jasonlk) July 21, 2019. The other day I was meeting with a great CEO who had raised a modest seed round.

Big Companies Don’t Churn. They Quit You.

SaaStr

“Churn” is a term we all use in SaaS as a core metric, but its roots, as near as I remember and can tell, come from our B2C colleagues. Folks churn out of their Verizon plan, their Netflix subscription, etc. In a low-end subscription model for a tool, not a solution (e.g.,

Churn 285

Turns Out, 85% of the World Likes “Contact Me”. Even Though You Don’t.

SaaStr

I know you are probably like me. You go to a web service. What do you do? Free trial. Sign Up Now. The very, very last thing I am going to click is “Contact Me.”

From Feature Factory to an Outcome-Driven Product Team

Speaker: Matt LeMay - Product Coach and Consultant, Author of Product Management in Practice and Agile for Everybody

In this webinar, internationally recognized product leader Matt LeMay walks through the most common impediments to creating an outcome-focused product team and provides practical and actionable guidance for moving through them quickly and fearlessly.

If You Don’t Think You Need a VP of Product, VP of Marketing, Etc. — Then You Haven’t Worked With a Great One

SaaStr

I hear again and again from SaaS founders growing to $5m, $10m ARR or even more that they don’t need a certain VP — with the exception of a VP of Sales. That they can get away without no one in the role, or a just a junior person in marketing, in product, in success, in biz dev, etc.

How To Get Better at Recruiting. (We All Need To).

SaaStr

90% of my evaluation of any leader that works for me is the quality of people they can get to work for them. This could be wrong… Maybe it should be 95%. — Todd McKinnon (@toddmckinnon) September 13, 2020. Recruiting is tough. I certainly don’t do it well enough.

By The Time You Give Them a Raise, They’re Already Out The Door

SaaStr

If someone is looking for another job in Year 1, Even if they don’t take it … You’ve already basically lost them. Do more 1-on-1s Get more 360 feedback Talk more. I know you don’t have time. Make it. — Jason BeKind Lemkin (@jasonlk) October 11, 2020.

SaaS Founder’s Guide To Conversational Marketing

Incredo

Conversational marketing has conquered the SaaS industry long ago. Software companies engage, qualify, and recommend visitors with the help of chatbots who set new rules for improving user experience.

SaaS 252

The 10 KPIs Every Product Leader Needs to Know

Product teams have access to tons of data these days, but just because you're tracking product metrics doesn't mean you're tracking the right product metrics. In this eBook, we walk through the ten KPIs every product leader should have on their radar.

How Question-Selling Can Triple the Value of Your Service

Predictable Revenue

In sales, the common misconception is that by saying the right thing you’ll win the deal.

15 Top Live Chat Software Solutions Reviewed

The Daily Egg

The post 15 Top Live Chat Software Solutions Reviewed appeared first on The Daily Egg. User Experience

Yes, Your VP of Sales Also Has to Be a Great Salesperson Herself

SaaStr

A mistake many founders make is hiring a VP of Sales who has many strengths — but not at sales per se. A VP of Sales who is smart, polished, and worked at the right place, in a management-level position. That can talk about quota attainment and sales operations and scaling and number.

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