2020

article thumbnail

A Framework For Your First SaaS Sales Comp Plan

SaaStr

I’m not ashamed to admit that when I set up our first SaaS sales comp plan, I had no idea what I was doing. In my first start-up, yes I sold to the enterprise. I sold $6m our first year (man, that sounds good looking back on it).

article thumbnail

6 Most Effective Reactivation Strategies for Lapsed Customers

Predictable Revenue

Keeping your existing users is much more cost effective that finding and converting new leads. Despite this, the average business mailing list loses 25% of its subscribers every year. Reactivating your lapsed customers is key to preventing them from becoming lost customers.

Revenue 208
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Diversify Your Top of Funnel (And Add a Figure in Revenue)

Predictable Revenue

Ari Levine has learned to approach everything from the position of the consumer. Even in B2B enterprises, that buyer is a person and we shouldn't forget that. Let's learn how to be more human in our outreach approach and create quality connections with our target audience.

Revenue 216
article thumbnail

Doing Old Things Better Vs. Doing Brand New Things

Andreessen Horowitz

New technologies enable activities that fall into one of two categories: 1) doing things you could already do but can now do better because they are faster, cheaper, easier, higher quality, etc.

Branding 114
article thumbnail

How to Become a Payfac: 10 Crucial Steps

For many SaaS companies, becoming a Payfac is an opportunity to benefit from a new revenue stream and gain more control over the customer experience, so no hiding what’s behind the curtain here. We’ve outlined the journey from SaaS to full-blown Payfac.

article thumbnail

2020 SaaS Survey Results- COVID Edition!

For Entrepreneurs

KBCM TECHNOLOGY GROUP SAAS SURVEY – COVID EDITION For the eighth year in a row, we’re proud to work with KBCM Technology Group (formerly Pacific Crest Securities) Thank you to the readers of forEntrepreneurs who participated in taking the survey!

More Trending

article thumbnail

More on the SaaS Sales Playbook for Product-Led Growth

SaaSX

The SaaS sales playbook applied best to a product-led growth when it is adapted to be sales-assisted versus sales led

Sales 130
article thumbnail

Top 14 Sales Skills Every Sales Rep Must Master

InsightSquared

The best sales teams consistently deliver for their organizations, plain and simple. It’s not just the effort of one or two rainmakers, but one of the entire team. This is no mistake, as the elite teams are relentless in their development of sales skills.

Sales 62
article thumbnail

How 3 Top SaaS Sales Teams Follow up with a High-Ticket Lead

Cobloom

This is a guest post from Benjamin Brandall. Benjamin is a content marketer at Process Street , where he writes on startups, SaaS, and workflows. In his spare time, he runs Secret Cave , a site covering obscure entertainment and internet culture

article thumbnail

5 Off-beat Lessons from the Industry to Reduce Customer Churn

Chargebee

Churn is a universal problem that every company faces. Let's look at some real-life examples and understand how companies in SaaS dealt away with churn

Churn 75
article thumbnail

Contact vs. Company Intent Signal Data

Intent signal data comes in two types: either companies or individuals signaling interest in products like yours. Which kind of data delivers more advantages to B2B marketers? It depends. Get this infographic to learn about the advantages of intent-based leads and how you can most effectively use both types of data.

article thumbnail

The Top 10 Mistakes First Time SaaS Founders Make

SaaStr

Second-timers know the playbook and can execute against it faster. But often times, they also have a bit of healthy skepticism, a bit of baggage, from the last time. First-timers often know very little, but are baggage free. That can be very powerful.

SaaS 285
article thumbnail

The 7 Best Pieces of Business Advice I Was Ever Given

SaaStr

Here’s my list of the best golden advice I was given as a first-time — and second-time — CEO: Manage People — In General, and Earlier. The earlier in your career you can learn how to manage people, the faster you can excel in learning to scale. Managing people isn’t always fun.

Business 284
article thumbnail

If You Have 10 {Unaffiliated} Customers in SaaS — You Have Something.

SaaStr

If you get even 10 paying customers in your first 90 days in market, and they don't churn … You have something. Never, ever quit then. Even if you have no money. Even if the team isn't sure. Even if the competition is fierce. Even if they say it's too hard.

SaaS 266
article thumbnail

Building a Culture for Change

Chargebee

“A culture is not a set of beliefs; it’s a set of actions.” Bushido

87
article thumbnail

3 Ways Innovators Can Capitalize on Embedded Payments

Software companies are looking, feeling, and acting more like merchant service providers. This can be sobering for financial institutions, but don't be fooled. FIs still have crucial roles to play. Learn how FIs are investing their resources to stay game.

article thumbnail

[Guest Post] 5 Ways Intellectual Property Law Coincides with SEO

Incredo

When users interact with the World Wide Web, they tend to be rather lenient with their activity online and consider the consequences of their actions a little less.

article thumbnail

Building a Successful B2B Outbound Sales Strategy From Scratch

Predictable Revenue

Co-Founder and CEO of Lemlist, the coolest sales automation platform ever created, shares tips and tricks to grow a SaaS company in a B2B space, from scratch! The post Building a Successful B2B Outbound Sales Strategy From Scratch appeared first on Predictable Revenue.

B2B 250
article thumbnail

Best Cloud Storage Services

The Daily Egg

The best cloud storage service is Google Drive. For a more in-depth look at the best cloud storage services, check out reviews of our five favorites below. Looking for a way to save room in your office? Or maybe you want to be able to access files remotely? Or maybe you just need a place […].

Cloud 285
article thumbnail

Six principles of system design

Intercom, Inc.

The start of any journey begins with consulting a map. But if you’re a product designer starting out on a new project, you might find yourself with a blank page, and the job of drawing the map: of defining the high-level design direction that your team is going to use to chart their course.

Scaling 227
article thumbnail

Intent Signal Data 101

Intent signal data helps B2B marketers engage with buyers sooner in the sales cycle. But there are many confusing terms used to describe intent data. Read this infographic to better understand three common areas of confusion.

article thumbnail

The secret to customer engagement success? Gamification

DeepStream

What can you learn from video games to engage your customers and get them addicted to your products? Gamification is to key to successful engagement

article thumbnail

If You’re Going to Do a SaaS Start-Up … You Have to Give it 24 Months

SaaStr

It took us 2 years just to figure out our ultimate business model. What you think you do on day 1 may look very different by day 365. link]. — Aaron Levie (@levie) September 11, 2020. It seems like everyone wants to be a SaaS founder these days.

article thumbnail

What Order Should You Hire Your Management Team In?

SaaStr

IME, rough order to make hires in: VPM: $0.2m ARR VPS: $1-$1.5m ARR VPCS: $2m ARR VPP: $3m-$4m ARR VPE: $5m-$6m ARR CFO: $10m ARR COO: $20m ARR. More here: [link]. — Jason BeKind Lemkin (@jasonlk) July 21, 2019. The other day I was meeting with a great CEO who had raised a modest seed round.

article thumbnail

Big Companies Don’t Churn. They Quit You.

SaaStr

“Churn” is a term we all use in SaaS as a core metric, but its roots, as near as I remember and can tell, come from our B2C colleagues. Folks churn out of their Verizon plan, their Netflix subscription, etc. In a low-end subscription model for a tool, not a solution (e.g.,

Churn 285
article thumbnail

Connected Commerce & Payments Trends: Everything You Need to Know

Speaker: Diana Mehochko

Our guest, Diana Mehochko, COO of NCR Payments, joins us to talk about payment trends – including connected commerce, embedded payments, and embedded finance – and how they fit together.

article thumbnail

By The Time You Give Them a Raise, They’re Already Out The Door

SaaStr

If someone is looking for another job in Year 1, Even if they don’t take it … You’ve already basically lost them. Do more 1-on-1s Get more 360 feedback Talk more. I know you don’t have time. Make it. — Jason BeKind Lemkin (@jasonlk) October 11, 2020.

article thumbnail

Turns Out, 85% of the World Likes “Contact Me”. Even Though You Don’t.

SaaStr

I know you are probably like me. You go to a web service. What do you do? Free trial. Sign Up Now. The very, very last thing I am going to click is “Contact Me.”

Pricing 284
article thumbnail

How To Get Better at Recruiting. (We All Need To).

SaaStr

90% of my evaluation of any leader that works for me is the quality of people they can get to work for them. This could be wrong… Maybe it should be 95%. — Todd McKinnon (@toddmckinnon) September 13, 2020. Recruiting is tough. I certainly don’t do it well enough.

article thumbnail

SaaS Founder’s Guide To Conversational Marketing

Incredo

Conversational marketing has conquered the SaaS industry long ago. Software companies engage, qualify, and recommend visitors with the help of chatbots who set new rules for improving user experience.

Marketing 252
article thumbnail

How Software Companies Fit into the Payments Revenue Food Chain

As software companies become a larger part of the payments world, they need to decide how far up the payments revenue food chain they want to go. How much can software companies earn from payments? Find out more in this eBook!

article thumbnail

How Question-Selling Can Triple the Value of Your Service

Predictable Revenue

In sales, the common misconception is that by saying the right thing you’ll win the deal.

Revenue 251
article thumbnail

15 Top Live Chat Software Solutions Reviewed

The Daily Egg

The post 15 Top Live Chat Software Solutions Reviewed appeared first on The Daily Egg. User Experience

Software 285
article thumbnail

Conversational design for better products

Intercom, Inc.

We all know what a conversation between two people sounds like. Hey, can you help me a sec?”. What’s up?”. “I I just can’t make sense of this dashboard.”. Human conversation is a sequence of verbal exchanges – what linguists call turn-taking.

AI 228