Retention Related Topics 
Totango
FEBRUARY 9, 2024
That’s why it is important to understand and track both gross retention and net retention. What is gross retention? In football terms, gross retention, or gross revenue retention (GRR), is like the defense, determined to block any attempts by the opposing team (churn) to breach your end zone (revenue stream).
User Pilot
JULY 21, 2024
According to our benchmark, the average month-1 retention rate in SaaS companies is 46.9%. Let’s explore our product metrics benchmark and learn: The definition of month-1 retention rate and why it matters. Average month-1 retention statistics for different segments. Strategies to improve your month-1 retention rate.
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SaaStr
JUNE 13, 2023
Dear SaaStr: Does paying higher salaries increase employee retention? Moderate overpaying does not appear to create any stronger retention. Year-end and time-based bonuses lead to some retention, but maybe not the right kind. Massive overpaying increases retention of the so-so and mediocre. Otherwise — maybe not.
The Daily Egg
AUGUST 9, 2021
The post The Complete Guide to Employee Retention appeared first on The Daily Egg. Hiring top-performing employees is only half the battle—the other half is knowing how to retain them long term. Many companies struggle with.
Advertiser: ZoomInfo
Dig into our data-backed guide to learn: Proven methods for warming up cold calls Coaching points for responding to price pressure early and often Front-line examples of how to win the battle for customer retention
User Pilot
JULY 21, 2024
This guide will introduce you to the best resources available for retention managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. A retention manager is responsible for reducing customer or employee turnover and fostering loyalty. Looking into tools for retention managers?
User Pilot
JULY 21, 2024
This guide will introduce you to the best resources available for retention specialists, providing you with a curated selection of valuable materials to enhance your skills and knowledge. To excel as a retention specialist, utilize resources like books, webinars, blogs, and podcasts on customer success, churn reduction, and user engagement.
Advertiser: Vanilla Forums
As the eyes and ears of an organization, Customer Success can drive acquisition, expansion, and retention. But without a clear understanding of a product’s capability, or the value it creates for customers, churn is unavoidable.
Speaker: Pulkit Agrawal - CEO and Co-Founder of Chameleon
Tools to use throughout the customer journey to help you increase activation, retention, and loyalty. In this can't-miss webinar, join Pulkit Agrawal, CEO and Co-Founder of Chameleon, to learn: How to justify purchasing the best tech stack (and how to choose the right one). How to choose the right products for your company.
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Download this whitepaper to find out how to leverage online product sales training platforms to increase retention and improve ROI––and stop investing in unforgettable sales events. Engage reps who may not pay attention, leave sessions early or simply skip classes if they perceive it to be boring or low value?
Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket
If you were to ask an E-commerce Product Manager what they would do to increase retention, they might suggest improving engagement by personalization/gamification, or by introducing loyalty programs. This begs the question: what’s the best way to increase customer retention? How to build effective Self-Service mechanisms.
As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing. However, despite the growing recognition of its benefits, there is a lack of comprehensive guidance o
Advertiser: ZoomInfo
You’ll get a deep dive on: Proven methods for warming up cold calls Coaching points for responding to price pressure early and often Front-line examples of how to win the battle for customer retention
Advertiser: Vanilla Forums
When they work together, the CMO and CCO can build better customer experience, satisfaction, and retention. Centering a business around the customer is critical for accelerated growth and customer-centricity requires a strong CCO and CMO alliance. Find out how collaboration can enhance the customer experience and drive business growth.
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If you’re investing in a B2B sales training initiative, give your program the best chance of success by implementing a reinforcement program designed to improve retention and keep the momentum of your training message going until your reps have the opportunity to really apply it. Or will it all be forgotten within days?
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