Mon.Jul 15, 2019

12 Reasons Your SaaS Needs a Customer Success Strategy


Competition is growing. With more startups appearing each day, now, more than ever, the success of your own SaaS business hinges on the service part of software-as-a-service. It's no longer a race to see who can acquire the most customers.

The Birth of Freemium


Pricing models never made headlines until freemium came along.

Observations from the Enterprise Tech 30 List

Tom Tunguz

published the Enterprise Tech 30 last week. It’s a coaches poll of the top enterprise startups broken into early, mid and growth stage.

Hear From These Amazing Speakers at SaaStr Annual 2020


We’re back in San Jose! Well, not QUITE yet but if you’re already planning your trip to SaaStr Annual 2020, here is our initial speaker lineup. Keep checking this space as we’re adding new speakers every week. After the jump, a little bit more insight on our speakers – what they’re all about and what kind of sessions they’re leading. So what’s new this year?

What Is (and Isn’t) Product Management?

Speaker: Steve Johnson, VP of Products, Pragmatic Institute

Product Management is one of the most exciting - and most misunderstood - functions in technical organizations. Is it strategic or tactical? Is it a planning role or a support role? Many product professionals are unclear about what is (and isn't) product management. After all, product management spans many activities from business planning to market readiness. In this session, we’ll examine many product activities and artifacts for product strategy, planning, and growth, and introduce a simple tool that you can use in your organization to clarify the roles of product management and others. Steve Johnson explores the many roles of Product Management in this fun talk focused on why product managers should obsess on problems instead of solutions.

What is a service mesh? Service mesh explained

IT World

25 Cold Email Tips for More Opens and Better Response Rates

Sales Hacker

Cold email is like door-to-door sales. You’re going to get a lot of no’s. Unless, that is, you learn how to write cold emails that actually convert. Keep reading to get 25 cold email tips — in 4 areas of mastery — that you can start using today: Cold email tips: the basics.

More Trending

PSD2 and 3-D Secure 2.0


On September 14, 2019 all companies within the European Union will need to comply with the Payment Services Directive 2 (PSD2), which requires “Strong Customer Authentication” (SCA) for electronic payments.

Establishing Data-Driven 1:1s as a Sales Manager

OpenView Labs

Being a data-driven sales manager means, at a high level, understanding how metrics impact one another, how to approach setting goals against key performance indicators (KPIs), and how to coach to the achievement of those goals.

Data 52

The Ultimate Guide to the Top 25 Collaboration Tools for Teams

Nimble - Sales

Collaboration and teamwork are an invaluable part of any enterprise. With globalization, wide spread of internet access, and diversification of resources, their role has only been growing. The rise in importance has contributed to the appearance of new distinct and specific tools.

SMS Payment Solutions: The 2019 Guide

Agile Payments

Businesses now have a new tool for collecting customer payments. SMS Payment Solutions allow businesses to: Agile Payments Mobile Payments

Embedded BI and Analytics: Best Practices to Monetize Your Data

Speaker: Azmat Tanauli, Senior Director of Product Strategy at Birst

By creating innovative analytics products and expanding into new markets, more and more companies are discovering new potential revenue streams. Join Azmat Tanauli, Senior Director of Product Strategy at Birst, as he walks you through how data that you're likely already collecting can be transformed into revenue!

1 piece of sales career advice you'll never hear in business school

There’s a certain sales mindset you need to have if you want to succeed. No matter who your prospect is, they’ll have an awful lot of hesitations, about everything from your pricing and features to the date your company was born. You need to overcome all those hurdles in order to close the deal.