Thu.Jun 01, 2023

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Only 18% of Your Sales Teams Are Really Hitting Plan Right Now

SaaStr

So in one of the latest SaaStr surveys , we saw what a lot of us are feeling … it’s just hard to hit quota out there. Only 18% of you were hitting the 70%+ quota attainment that high-performing sales teams generally try to hit. And only 43% of you had sales teams that were hitting even 43% of quota attainment. That left 58% of you with sales teams seeing 20%-40% quota attainment … or less.

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Unlocking Successful Integration: How to Train Offshore Teams to Thrive in Your Business Culture

TurnKey Labs

Hiring offshore software developers can be a smart move for tech companies seeking to stay competitive in today’s global economy. It’s a great way to expand the talent pool and reduce overall development costs.

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Thanks to Carta, Make, Outreach, SAP, and Worldline for Sponsoring SaaStr Europa 2023!

SaaStr

At SaaStr, our partners are an integral part of our events. In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! We’ll see 2,500+ of the best SaaS founders, execs, and VCs NEXT WEEK June 6-7 at 2022 SaaStr Europa ! Grab tickets here. Join these incredible companies to experience all the value of SaaStr!

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From Zero to 30K YouTube Subscribers in Six Months, How This Creator Did It

Buffer Resources

Paul O’Malley’s YouTube channel , which features quick tips to improve efficiency, skyrocketed to over 30,000 subscribers in just under six months. Those are impressive numbers! So how did Paul do it? We sat down with him to discuss his journey and discover the strategies and techniques he used to rapidly grow his audience. Get ready to take notes and learn from a YouTube success story!

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The Forrester Wave™: AI/ML Platforms: Vendor Strategy, Market Presence, and Capabilities Overview

As enterprises evolve their AI from pilot programs to an integral part of their tech strategy, the scope of AI expands from core data science teams to business, software development, enterprise architecture, and IT ops teams. Enterprises need a platform that can make broader AI teams more productive, implementing more complex use cases and harnessing the fast pace of new AI technologies.

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Dear SaaStr: How Difficult is It To Fundraise Over the Summer?

SaaStr

Dear SaaStr: How Difficult is It To Fundraise Over the Summer? There’s still seasonality to venture fundraising, even now with so much being done over Zoom. Yes, deals get done every day in venture. But especially in bigger partnerships, it’s just harder to get everyone together to approve a deal when some of the folks are on vacation.

More Trending

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Slides from my SaaStock Presentation: How To Connect Your C-Suite to the Ground Truth

Kellblog

Earlier today I spoke at SaaStock USA in Austin and gave a presentation on connecting your c-suite to the ground truth. I think it’s important that startup founders and leaders understand how easy it is to get disconnected from the ground truth (i.e., the reality of the field, deals, and customer conversations) and how that problem only gets worse as you scale.

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Capturing Client & Prospect Communication: Unveiling the Powerful Key to Sales Success

yoursales

Capturing Client & Prospect Communication: Unveiling the Powerful Key to Sales Success In today’s hyper-competitive business landscape, where customer-centricity reigns supreme, the ability of capturing client & prospect communication has become a critical component for sales success. Consequently, sales leaders are concerned with how to harness the power of understanding what’s going on in client & prospect communication.

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Asana adds news AI capabilities, outlines company’s product principles

IT World

Work management platform Asana has announced a new set of AI-based product capabilities designed to accelerate decision-making and improve productivity. The new capabilities are underpinned by the company’s new AI offering, Asana Intelligence, and come three months after the company added prediction-based AI tools to its platform. The latest host of features combine Asana’s underlying Work Graph data model with large language model (LLM) capabilities offered by OpenAI’s API to help users stay up

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A Guide To SaaS Customer Retention Metrics & Benchmarks in 2023

Chart Mogul

Companies with best-in-class retention grew at least 1.8x faster than their peers in 2022. In an uncertain market, customer retention is key. So if you are keeping a close eye on your retention metrics this year, you’re not alone. Retention is one of the most important metrics when building a successful SaaS business. A low … Companies with best-in-class retention grew at least 1.8x faster than their peers in 2022.

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Top Fraud and Payment Trends for 2023: What SaaS Pros Need to Know

Fraud is ever changing – especially for merchants that offer online services and subscriptions. This report outlines the most common types of fraud to look out for in 2023 and offers merchant-reported preferred best practices to help minimize fraud losses. In the report, you’ll find: The scale and type of fraud seen in the global marketplace. How fraud changes based on the size of business.

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Maximizing Seasonal Staffing Efficiency in Retail: Scale IT Impact Through User Lifecycle Management

BetterCloud

As the holiday season approaches, retail organizations face the challenge of efficiently managing the user lifecycle, defined as onboarding, mid-life cycle changes, and offboarding, of seasonal workers within their digital infrastructure. This task falls on IT teams, who play a vital role in optimizing productivity and mitigating security risks. In numerous retail organizations, globally, IT and Human Resources (HR) teams are tasked with doubling the number of employees through seasonal staffing

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US working on new laws to ban investments in Chinese tech firms

IT World

The US is working on drafting new regulations that would prohibit investments and transfer of technology to Chinese firms working on developing advanced semiconductors, artificial intelligence , and quantum computing , a US Treasury official said Wednesday. The new regulations will not only focus on Chinese firms but also its military organizations, Paul Rosen, US Treasury’s investment security chief, said at a Senate Banking Committee hearing focusing on countering China and advancing US nation

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Cloud Computing Adoption Across Companies

SaaS Metrics

Cloud computing has become a transformative force in the world of technology, driving innovation, and redefining business strategies for organizations of all sizes. Companies worldwide are adopting cloud services to cut costs, improve operational efficiency, and gain a competitive edge. This article will explore the extent of cloud computing adoption among companies.

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Q&A: Experts say stopping AI is not possible — or desirable

IT World

As generative AI tools such as OpenAI’s ChatGPT and Google’s Bard continue to evolve at a breakneck pace, raising questions around trustworthiness and even human rights, experts are weighing if or how the technology can be slowed and made more safe. In March, the nonprofit Future of Life Institute published an open letter calling for a six-month pause in the development of ChatGPT, the AI-based chatbot created by Microsoft-backed OpenAI.

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10 Keys to AI Success in 2023

An organization’s path to AI success can be full of obstacles, from a proper assessment of its own AI maturity, to a better alignment between business and technical teams, many factors can influence the outcomes. All of this is tightly intertwined with a myriad of complicated technical decisions that can make or break any long-term AI strategy. While AI progress is hard, companies don’t have to get stuck in an endless loop of inertia on their path to value-driven AI.

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Optimizing App Onboarding: Strategies for Increasing User Activation and Retention

SaaS Metrics

The mobile app world is a highly competitive digital marketing space, with millions of apps vying for users’ attention. In such a crowded industry, the first few seconds of a user’s experience with an app are crucial to its success. This is where app onboarding comes in. App onboarding is the process. Read more The post Optimizing App Onboarding: Strategies for Increasing User Activation and Retention first appeared on SaaS Metrics.

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Who wants a regular laptop with a 100-in. screen?

IT World

Here comes an entirely new kind of computer. Events like this don’t happen often. So, we should all stop and marvel at the emergence of what I call the ARPC — the “augmented reality PC.” The “form factor” solves the decades-old desire to maximize screen size while minimizing hardware size. And it’s ideal for the age of remote work, digital nomad living, workcations, bleisure travel, staybaticals, hot-desking, hoteling, and every other future-of-work neologism that has emerged since the Covid pla

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7 Ways AI Can Supercharge Your Personalized Sales Outreach

CloseSaaS

Discover 7 ways AI can take your sales outreach to the next level. Personalize your messaging, streamline your process, and close more deals.

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User Onboarding Demystified: Insights and Tactics for Better User Engagement

Inturact

Simplify your user onboarding process and drive better user engagement with this expert guide. Discover top insights and tactics for success.

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The Hidden Costs of Poor Customer Onboarding

Churn starts within the first 30 days of customers purchasing a product. A lot of it comes down to the first impression customers get through the onboarding process. A poor experience can result in losing current and future customers, and unnecessary overhead. It’s important to know what a poor onboarding experience looks like, the associated hidden costs, and how to build a top-tier onboarding experience for your customers so you can avoid losing hard-earned revenue.

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June 01 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Austin, TX, United States (Remote) Organization: Sensi.AI As a Customer Success Manager, you’ll include system install and training. Create and sustain enduring, strong relationships with your customers. Boost the growth and retention of your most valuable clients. Represent the customer’s voice to provide insight and feedback into key product and marketing processes through high touch relationships.