How to Construct Meaningful Customer Journey Maps

Nimble - Sales

The post How to Construct Meaningful Customer Journey Maps appeared first on Nimble Blog. Research by firms such as Forrester and Temkin have found that customer journey mapping is moving front and center for many marketing and customer experience professionals.

PODCAST 60: Effectively Giving and Receiving Constructive Feedback w/ Alyssa Merwin

Sales Hacker

The post PODCAST 60: Effectively Giving and Receiving Constructive Feedback w/ Alyssa Merwin appeared first on Sales Hacker. This week on the Sales Hacker podcast, we speak with Alyssa Merwin. She leads LinkedIn Sales Navigator in North America.

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The Optimal Seed Round Construction to Maximize Series A Success

Tom Tunguz

image credit: Svjetlana Tepavcevic. Is it better to raise your startup’s seed round from only angel investors, or is it better to include a VC or two? Several founders on the precipice of launching their seed fundraising processes have asked me this question. It’s a very difficult one to answer hypothetically because there are many different variables to balance. For example, VCs may invest larger sums than angel investors.

The Housing Market is Killing the American Dream

Andreessen Horowitz

fintech Uncategorized construction tech home ownership housing real estateForget the automobile or the iPhone. Cities, according to the economist Ed Glaeser, are our greatest invention. When people move to cities, they exchange ideas, lower transportation and production costs, and create new breakthroughs. Today, that virtuous cycle has been … The post The Housing Market is Killing the American Dream appeared first on Andreessen Horowitz.

The most exciting Latin American SaaS Startups

SaaStock

Construct. Elevator pitch : Construct develops a field communication platform for construction projects. Its platform enables engineers, architects, and project managers to communicate and collaborate in the construction supply chain network.

Why Your Subscription Business Can't Ignore Customer Service

OceanX

A huge amount of work goes into running a direct-to-consumer subscription company: building a brand, constructing a website, acquiring customers, creating merchant accounts, writing email copy, developing and sourcing products, and more.

5 Ways to Increase SaaS Revenue Retention and Expansion through your Sales Strategy

Valuize Consulting

As with all powerful and reliable engines, your revenue retention and expansion engine must be constructed with components that fit seamlessly together. To create and sustain a growing and profitable B2B SaaS business you need a powerful revenue retention and expansion engine at its heart.

Selecting an ERP System for SaaS Companies - What to Consider

Sage Intacct

And SaaS companies face even more challenges, as they construct their metrics reports with data pulled from disparate applications, and then aggregate that information and perform calculation within spreadsheets.

Q4 2019 Applications Now Open

TechStars

The Heritage Group Accelerator Powered by Techstars is digging into technologies across construction, materials, environmental and recycling, and energy and refining.

AI 213

What should an entrepreneur look out for when negotiating a term sheet with a VC?

SaaStr

board construction and seats that are proportionate, roughly, to ownership. One simple thing: complexity. 99% of terms and term sheet should be simple and straightforward: price. the amount invested (and % ownership for investors / cap table). pool for stock options and employees.

29 Latin American SaaS Superstars

SaaStock

Neoway is targeted to serve a diverse range of industries, including transportation, consumer goods, construction, oil and gas, health and pharmaceuticals, technology, telecoms, banks, and insurance companies and brokers, among others.

Scott Kraege Joins Techstars as Managing Director of The Heritage Group

TechStars

Today, I’m excited to announce that I am joining Techstars as Managing Director of The Heritage Group Accelerator, powered by Techstars in Indianapolis.

One Call to Make Before Picking Your Startup's Headquarters

Tom Tunguz

If there are few, team construction will lag. If you must choose a long term headquarters for your startup, call an executive recruiter who focuses in that city. Ask her about each of the key roles your company will need to hire in the next 2 to 3 years. VP Engineering, VP Product, VP Sales, VP Customer Success, VP Marketing, or VP Operations. How large is the candidate pool for each search? Which are the hardest searches to complete in this geography?

The Redpoint 2020 Go To Market Survey

Tom Tunguz

To help startups understand how their go to market teams compare to peers, Redpoint has constructed a survey. Go to market questions are some of the most common questions startups discuss in board meetings. This is especially true around the end of year because many companies develop their financial plans. You can find the survey here. The survey will answer questions like: How does the sales team structure differ by stage? by target buyer? by price point?

SaaS Content Marketing Best Practices

Inturact

A successful compost pile is a carefully constructed layered mass of dry, brown matter – dead leaves, dry lawn clippings, straw – and green waste (fruit and vegetable waste from your kitchen). It’s nearly springtime, and if you’re a gardener like I am, you might be looking into composting.

Understanding payments

Tom Tunguz

But FastCompany constructed an illuminating diagram walking through a typical payments flow that I’ve copied here. The payments ecosystem is complicated. Just look at all those steps! Simplifying this complexity is the opportunity for many startups like Stripe, Dwolla and others

SaaStr Pro Spotlight: Archdesk

SaaStr

About Archdesk: As the #1 Software for construction companies in the UK, Archdesk is a modern management software for general construction , specialist contractors and fabricators.

Adhere Creative Presents: Template Websites Vs. Custom Web Design, An Unbiased Comparison

Adhere Creative

Companies like WordPress, Squarespace, Wix, and Joomla, facilitate website building by offering powerful website construction platforms.

Lesa Mitchell joins The Heritage Group Accelerator Powered by Techstars to help startups disrupt legacy enterprises

TechStars

Construction and Materials: Building infrastructure including materials and techniques; new equipment and safety solutions.

Want to Solve CRM Adoption? Stop Counting Log-ins

InsightSquared

No surprise traffic, construction or detours. Unlike in the movie Field of Dreams, when it comes to CRM, year after year, users have proven, “if you build it, they won’t necessarily come.”.

Data 190

What I Expect in the Next Few Months in Startupland

Tom Tunguz

For this quarter, it’s prudent to construct a more conservative plan and establish those leading indicators that trigger a switch to it I was on a panel yesterday to speak about the impacts of the coronavirus on financial markets and startups.

Are You Interviewing 50+ Years Young SaaS Veterans? You Should Be.

SaaStr

And force yourself to construct a team that is diverse in all vectors. SaaS as we know it probably started in 1999. Salesforce was founded then, NetSuite just before that. SurveyMonkey was founded in 1999, one of the few SMB survivors of that era. There were apps before that (e.g.,

Tech-Based Communication Solutions to Improve Sales and Marketing Processes

InsightSquared

With your communication strategy in place, design your company branding to construct your sales and marketing digital presence. With communication taking on digital forms, tech-based tools and solutions are lucrative to the success of a modern sales and marketing strategy.

Want to Solve SRM Adoption? Stop Counting Log-ins

InsightSquared

No surprise traffic, construction or detours. Unlike in the movie Field of Dreams, when it comes to CRM, year after year, users have proven, “if you build it, they won’t necessarily come.”.

Data 156

The AI Agency - A Novel GTM for Machine Learning SaaS Startups

Tom Tunguz

Procore targets construction with their software and Veeva targets pharmaceuticals with their CRM. In 2015, I wrote about the trade-off facing vertical SaaS companies. Vertical SaaS companies focus their efforts on a particular group of customers. This concentration limits the market size, but improves product market fit. Both of those businesses are now worth more than $3B. There is a new twist in SaaS with a parallel dynamic. I’ve started to call them AI Agencies.

How To Keep Your Customers For a Decade. Or Longer.

SaaStr

I know some VCs will take shots at this statement, and I mean it more as a construct than a reality. Salesforce likes to talk about “Customers for Life”, and while that’s sort of catchy, it’s a little hard to grok what it really means.

Avoiding Website Ratholes: Advice for SaaS Marketers

Practical Advice on SaaS marketing

You’ll probably end up making changes as you get into the project, but to use a construction analogy, you don’t want to be designing the house while you’re building it. Nobody seems happy with their website.

Advice from a Scientific Entrepreneur to Her 25-Year-Old Self

TechStars

I’m now an investor with HG Ventures, the corporate venture arm of the Heritage Group – a multi-billion dollar private conglomerate in the traditional industrial sectors of construction, environmental services and specialty chemicals.

The top SaaS companies ruling the East Coast

SaaStock

With Eyrus , stakeholders on construction projects have the ability to collect automated data, and improve the delivery, resource management, safety, and efficiency of their projects.

Improve Your OKR Results by Focusing on the How

SaaSX

But you just keep asking yourselves “How” until you’ve constructed a plan you can execute against. . I think the biggest reason that people, and companies, don’t achieve goals is that they forget to think through HOW the goal will be achieved. . How will the goal be accomplished?

Do You Know Where You Stand With Your CEO? Here’s How to Tell

OpenView Labs

Here are a few things you can do to get constructive feedback and read through the lines of communication. What you can control is being focused and driven, finding constructive ways to operate outside of your self-interest, and still getting the feedback you need.

Capitalizing Software Development Costs in a SaaS Business

OPEXEngine

Under this construct, accountants decided the costs being incurred to develop the products would be better “matched” to the revenue once the product was released for sale. At SaaS Capital, we have a lot of respect for GAAP financial statements.

“Land, Expand, Explode: How to Win the Long-Game in SaaS” Egnyte Chief Customer Officer and Co-Founder Rajesh Ram (Video + Transcript)

SaaStr

And while every company is different, I do firmly believe that the ideas and constructs that I’m about to present might be applicable to some, if not all of you, trying to build a SaaS companies. One of my favorite stories is that of a construction company called Balfour Beatty.

Cartographic’s Favorites of 2017

Sales Hacker

RG 45: Drawings of Ship Construction and Equipment, “Grice Plans” Drawing 85, Plan for Dry Dock. . All of the drawings are available to view and/or download at the following link: Drawings of Ship Construction and Equipment. Co-written with Amy Edwards.

Understanding The Vertical SaaS Product Stack

Mucker Capital

Across verticals large and small — logistics, home services, construction, property management, and much more — there are entrepreneurs trying to build vertical SaaS companies. Procore Technologies: Cloud-based construction management software.

How to Set Up and Optimize Your SaaS Sales Funnel So It Doesn’t Let You Down

Incredo

How is your SaaS sales funnel constructed? . Say you want to know how videos can help you increase the impact of your social media ads.

What the Future of Sales Onboarding Looks Like (SaaS Sales)

Sales Hacker

To participate in film review contests, reps must submit relevant calls or snippets to playlists, score each other, and provide at least two comments on each clip (one positive, one constructive). . Many sales leaders think their onboarding process stinks… . And it’s true. .

David & Brad reflect on the first six episodes of the Give First podcast

TechStars

David: Even the day is a completely artificial construct, as you know. . How has the Give First podcast been going? David and Brad reflect on their initial forays into podcast hosting, and come to the conclusion that, while they’re still learning, their guests are amazing. .

An Ode to the OKR - How to Motivate Greater Ambition in Teams

Tom Tunguz

Second, the OKR construct reinforced greater ambition. I remember the first time I wrote an OKR (objective and key result) at Google. “You should set your goals so that you attain 70%. That’s success,” my manager told me. “Even better if you have a moonshot goal in there, with a 5% likelihood of success.” ” I was uneasy with calling 70% goal achievement as success. The habits formed from 17 years of schooling and a 100 point scale run deep.

Bridging Buyer-Seller Gaps like It’s 2020

SaaStr

Admittedly, one of the biggest buyer-seller gaps our research uncovered is actually a result of having too many cooks in the kitchen (or too many cranes on the construction site). . By PandaDoc Marketing Specialist Travis Tyler.