Why Your Cost of Sales Generally Doubles As You Scale

SaaStr

But then, by trial-and-error, learning, and better training … eventually, the CEO gets the company to two trained, scaled sales reps that are pretty darn good. And then you go to scale. The post Why Your Cost of Sales Generally Doubles As You Scale appeared first on SaaStr.

Save the Date: SaaStr | Scale is September 12

SaaStr

It’s a ways out, but save the date for our first-ever SaaStr | Scale on Sept 12. We’re doing SaaStr Scale instead of our traditional Spring/Summer Soiree + Holiday Parties, and combining our energy, times and efforts here. The playbook in how to scale faster.

How To Scale an Open Culture. What We’ve Learned at Atlassian (Video + Transcript)

SaaStr

Jason Lemkin : So I guess maybe the learning, which I still think about it, is that trust scale. Even at Atlassian’s scale, resources are finite. And we think a lot about like how does that particular capability scale? The post How To Scale an Open Culture.

SaaStr Podcast #214: Erica Schultz, CRO @ New Relic on What It Takes To Successfully Scale Into Enterprise

SaaStr

Where does Erica often see founders make mistakes with this scaling? With the scaling of departments and teams, what has Erica seen work really well when it comes to making cross-functional teams communicate really well? Maybe regardless of scale? Welcome to Episode 214!

The Evolving Role of the CEO: As a Company Scales, How Your Job Changes (Video + Transcript)

SaaStr

It’s about the people you bring into the organization, that culture and that’s what’s going to take you from kind of the zero to one to like a scaling company. How are you trying to scale it? You’ve scaled big companies? Join Atrium CEO and Justin.TV/Twitch

Scaling from $1MM to $500MM ARR: 5 Strategies to Drive Your Next Wave of Growth with Intercom (Video + Transcript)

SaaStr

She will share her top 5 lessons learned in building and scaling SaaS businesses from $1M to $500M in ARR including expanding to serve upmarket customers, moving from product to platform, and how to hire well to drive breakthrough customer experiences and business growth.

Scale with fellow founders at SaaSociety

SaaStock

Away from the crowds for two days and nights, founders exchange stories about their journeys, the triumphs, failures and the challenges of scaling a SaaS business. Smaller at scale, bringing 20 founders together, it will be an even more intimate experience for attendees.

Avoid Trapdoor Decisions: 5 Lessons Learned from Scaling Stripe (Video + Transcript)

SaaStr

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations.

How To Scale an Open Culture. What We’ve Learned at Atlassian (Video + Transcript)

SaaStr

Jason Lemkin : So I guess maybe the learning, which I still think about it, is that trust scale. Even at Atlassian’s scale, resources are finite. And we think a lot about like how does that particular capability scale? The post How To Scale an Open Culture.

How to venture into product-led growth and scale successfully

SaaStock

The unique model that the Boston-based VC firm has is to provide strong support to companies post their investment to help them refine business models, pricing, marketing so they can ultimately scale.

Scaling Revenue via Indirect Channels and Platform Ecosystems with Stripe, Box and Slack (Video + Transcript)

SaaStr

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems.

What are some things you can do early on to make scaling SaaS easier?

SaaStr

The post What are some things you can do early on to make scaling SaaS easier? It’s never remotely easy until you have a steady stream of leads and a decent 1.0 revenue team. But here are some things that can help in the early days: Always hire at least 2 reps to start. If you just hire 1, you won’t really know what is working, and not working, and why. Don’t expect a sales magician. You ideally need to close the first 10–20 customers yourself, and then hire sales folks to help.

How Startups Can Deal With Scaling Problems

OpenView Labs

Premature scaling is the leading cause of failure, but businesses with two founders are 19% less likely to scale prematurely, as well as raising 30% more money and enjoying 3 times more user growth. But scaling is a unique phenomenon which needs to be constantly managed.

The ugly side of growth – how to scale your sales team sustainably

Inside Intercom

However, when researchers at UC Berkeley and Stanford explored growth at more than 3,000 startups , their key finding was that premature scaling was the most common cause of failure. This is episode seven of Scale , a brand new podcast series on moving from startup to scale up.

SaaStr Podcast #217: Stripe COO Claire Hughes Johnson on The Trapdoor Decisions to Avoid When Scaling

SaaStr

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling.

The Ultimate Guide For Scaling, Sales and Raising Capital in SaaS is Here!

SaaStr

In our NEW Ultimate Guide For Scaling, Sales and Raising Capital: 100 SaaS Questions Answered , we compile the most helpful, tactical advice to help you scale your startup. Download the Ultimate Guide for Scaling, SaaS and Raising Capital. .

Sujan Patel on scaling growth with chatbots

Inside Intercom

Not to mention, he’s scaling seven of his own SaaS companies – including Mailshake , a cold email outreach tool for sales. You can never scale unless you know what the heck people want. The post Sujan Patel on scaling growth with chatbots appeared first on Inside Intercom.

How to Manage Complex Sales at Scale

Sales Hacker

The post How to Manage Complex Sales at Scale appeared first on Sales Hacker. AppBuddy Choice Partner Sales Management Webinars

Does it get progressively easier or harder to scale SaaS as your company grows?

SaaStr

Generally, it gets easier to grow at a “good”/modest rate at you scale, but harder to grow at an outsize rate. From your technical infrastructure and platform, to your financial controls and recruiting processes … you have more people, process and technologies to scale. The post Does it get progressively easier or harder to scale SaaS as your company grows? Once you cross $5m-$10m in ARR, then usually: You have a brand. At least, you have a mini-brand in your niche.

Insights from Typeform: Leveraging Customer Success to Scale Your Business

OpenView Labs

But how do organizations make customer success work at scale? The post Insights from Typeform: Leveraging Customer Success to Scale Your Business appeared first on OpenView Labs. Successful customers are happy customers.

How to scale a global sales operations team

Inside Intercom

As your sales organization scales up, there’s one function that becomes crucial to your ability to drive revenue efficiently – sales operations. For sales operations to scale, you need to have buy-in at every level – from your executives to your sales reps.

SaaStr Podcast #227: Alexandr Wang, Founder & CEO @ Scale On Why TAM In The Traditional Sense Barely Matters

SaaStr

Alexandr Wang is the Founder & CEO @ Scale, the startup providing high quality training and validation data for AI applications. In Today’s Episode We Discuss: * How did Alex make his way into the world of SaaS and come to found Scale?

Lessons learned from scaling a team

Inside Intercom

As your company grows beyond your co-founders and early hires, you’ll need to scale your teams. And all behavior scales. Scaling a company inherently means getting further away from our initial skill set, the actual abilities that got us up and running in the first place.

SaaStr Podcast #220: Leyla Seka, EVP @ Salesforce Mobile Discusses What Needs To Be In Place For Hyper-Scale

SaaStr

Over Leyla’s incredible 11 year journey with Salesforce she has seen the team scale from 1,800 to over 40,000 and revenue scale from $500m to over $16Bn. How did Leyla evolve and scale as a leader herself in those 11 years? From seeing that firsthand scaling from 1800 to 40,000.

Mobile 147

SaaStr Annual 2019 highlights scale and team building

wepay

In our discussions and at the sessions we attended, one of the themes this year that stood out was around growth and scale. The post SaaStr Annual 2019 highlights scale and team building appeared first on WePay Blog.

The fundamental lesson of the forces governing scaling startups

A Smart Bear

Idealistic founders believe they will break the mold when they scale, and not turn into a “typical big company.” What are the fundamental forces that transform organizations at scale? At scale, it becomes required. Everything is hard at scale. Essays scale

Setting Up Analytics for Your Tech Startup to Scale

Sylvia Ng

But at 500px we’ve moved from a basic setup to using analytics to scale the company, and I think the work we’ve done is worth sharing so that you can follow along with the evolution. When thinking of scale there are entirely new considerations and challenges. Scaling @500px.

Best of Unleash: Relevance at Scale and Outbound Ops with Dogpatch

Sales Hacker

The explosion of raw data and tools allow for new possibilities in the world of data driven scale. They’ll share ideas from their top-rated Unleash 19 talk for how to scale using custom data and how to use “visual prospecting” to tell better stories.

Knowing when to scale (and how to prove that you can do it)

The Angel VC

It’s much harder to predict future CACs at bigger scale. Lemkin calls “Initial Traction” and “Initial Scale”. So how do you know if your customer acquisition channels will scale, that is, if a 10x increase of your sales and marketing spend will lead to a 10x increase in new customers? But scaling up your content marketing by 10x is not as straightforward as simply 10x-ing your ad budget.

How To Build (And Scale) A Successful Sales Team

Sales Hacker

6) Trying to scale with only warm leads. Mistake #6: Trying to Scale with Only Warm Leads. If you were able to get some results by purely using non-focused demand generation, your website, and other lead sources, scaling will be hard. “Looking to start/scale your team?

PODCAST 23: Strategies to Improve Sales Productivity as You Scale

Sales Hacker

When it’s time to scale you can add new lines in minutes and use in-call coaching to reduce ramp time for your new reps. Doug Landis: At the end of the day, my job is to help them scale faster.

SaaStr Podcast #223: Intercom COO Karen Peacock on Scaling from $1MM to $500MM ARR: 5 Strategies to Drive Your Next Wave of Growth with Intercom

SaaStr

Listen to her top 5 lessons learned building and scaling SaaS businesses from $1M to $500M in ARR including expanding to serve upmarket customers, moving from product to platform, and hiring to drive breakthrough customer experiences and business growth. .

The Stages Of A SaaS Company: When To Scale For Success

Chargify

According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.” Understanding which stage your SaaS business is in can help determine the appropriate time to scale to the next phase—and do so successfully.

5 Interesting Learnings from Fastly. As It Gets Ready to IPO.

SaaStr

Blog Posts ScaleFastly isn’t quite as well known as the others in this 5 Interesting Learnings Series — Zoom, Slack, PagerDuty, etc. But it has some very interesting learnings for founders. Especially on how bigger deal sizes can work with free, freemium, self-service, etc.

Build customer relationships at scale with personalized videos

Inside Intercom

The big difference is we have to build all our relationships at scale without having one-to-one conversations with every customer (as much as we’d like to do so). The post Build customer relationships at scale with personalized videos appeared first on Inside Intercom.

PODCAST 58: Evolution of Scaling a Business and Shaping the Future of Modern Organization w/ Jake Dunlap

Sales Hacker

Today on the podcast, he discusses how to scale a company while shaping your next startup in a modern organization. The evolution of scaling a company. It supports sales reps by enabling them to humanize communications at scale. The evolution of scaling a company.

Beyond $1B ARR: Lessons from Zendesk on Why the Cloud is Unstoppable (Video + Transcript)

SaaStr

Goes on to what extent does this login us in, to what extent is it easy to get developers to work on it, to what extent is it easy to scale it? Just scaling software. The cloud’s biggest days are yet to come.

Cloud 231

Lessons Learned 1 Year In From the SaaStr.com Redesign: Overall, Not a Failure. But Not a Success.

SaaStr

But you also have to test things more thoughtfully as you being to scale. And most importantly, you have to speak with data once you are at Scale. Blog Posts Marketing Scale

Key strategies to successfully scale your customer support

Inside Intercom

How do you scale a support organization without breaking the budget or killing the quality of the customer experience? Our belief in a modern support model will never change, but we’ve spent a lot of time iterating on how best to scale our support.

How to Solve the Scale-Productivity Paradox of a Fast-Growing SDR Team

Sales Hacker

The post How to Solve the Scale-Productivity Paradox of a Fast-Growing SDR Team appeared first on Sales Hacker. Choice Freshworks Partner Sales Operations Webinars

?? SaaS Roundup #120: Financing, selling, scaling

Chart Mogul

This week: When founders shouldn't be afraid of hiring a sales team, 17 priceless lessons from scaling to the U.S., 17 Priceless Lessons Learnt from Scaling to the US.

Guru’s Rick Nucci on using automation to scale your customer experience

Inside Intercom

His new venture focuses on creating a central knowledge network for scaling businesses so that employees aren’t wasting hours by chasing down important resources and company history scattered across a host of apps like Google Docs, SharePoint sites, Evernote and more.

Scaling customer feedback with Hannah Chaplin of Receptive

Chart Mogul

Like many other B2B SaaS startups, Receptive began its life as a project inside of an existing organization that was eventually spun out into a full-scale business. What should we build next? SaaS companies face this question on a day-to-day basis, and it's a tough one.