SaaStr Scale is coming to SF! Here is what you need to know.

SaaStr

SaaStr Scale, our one day, San Francisco based event. The Playbook To… Hear from different revenue leaders on the playbooks to revenue growth, scaling, building better teams and more. The Playbook to Scale High-Performance Teams with Gusto COO Lexi Reese.

Lessons from New Relic: Five Critical Steps to Scaling Enterprise (Video + Transcript)

SaaStr

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. We operate at great scale.

SaaS in Africa: 10 Things We Learned From Scaling to 1M Users (Video + Transcript)

SaaStr

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. Now, unfortunately there are a lot of constraints in Africa, major constraints when you’re talking about setting up and scaling a startup.

From Product Market Fit to Scale – Perspectives from Founder & Investor (Video + Transcript)

SaaStr

Join Rene Yang Stewart, Co-Head and Principal, Vista Equity Partners, and Monica Enand, Founder and CEO, Zapproved, as they discuss growing a company from product market fit to scale. Hear perspectives from both the investor and founder as the company scaled.

“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. If you want to scale your company, you’ve got to think about what is the gold standard look like?

New!! Join 1,000 SaaStr Alums at SaaStr Scale on August 29. The Playbook To Scaling Faster!

SaaStr

SaaStr Scale. How to Make Customer Success Work at Scale. How to Scale a Demand Gen Team. Just the playbook to scale. SaaStr Scale. Join 1,000 SaaStr Alums at SaaStr Scale on August 29. The Playbook To Scaling Faster!

Save the Date: SaaStr | Scale is September 12

SaaStr

It’s a ways out, but save the date for our first-ever SaaStr | Scale on Sept 12. We’re doing SaaStr Scale instead of our traditional Spring/Summer Soiree + Holiday Parties, and combining our energy, times and efforts here. The playbook in how to scale faster.

Scale with fellow founders at SaaSociety

SaaStock

Away from the crowds for two days and nights, founders exchange stories about their journeys, the triumphs, failures and the challenges of scaling a SaaS business. Smaller at scale, bringing 20 founders together, it will be an even more intimate experience for attendees.

How To Scale an Open Culture. What We’ve Learned at Atlassian (Video + Transcript)

SaaStr

Jason Lemkin : So I guess maybe the learning, which I still think about it, is that trust scale. Even at Atlassian’s scale, resources are finite. And we think a lot about like how does that particular capability scale? The post How To Scale an Open Culture.

Scaling from $1MM to $500MM ARR: 5 Strategies to Drive Your Next Wave of Growth with Intercom (Video + Transcript)

SaaStr

She will share her top 5 lessons learned in building and scaling SaaS businesses from $1M to $500M in ARR including expanding to serve upmarket customers, moving from product to platform, and how to hire well to drive breakthrough customer experiences and business growth.

SaaStr Podcast #214: Erica Schultz, CRO @ New Relic on What It Takes To Successfully Scale Into Enterprise

SaaStr

Where does Erica often see founders make mistakes with this scaling? With the scaling of departments and teams, what has Erica seen work really well when it comes to making cross-functional teams communicate really well? Maybe regardless of scale? Welcome to Episode 214!

SaaStr Podcast #219: Atlassian President Jay Simons on How to Scale an Open Culture

SaaStr

How do you scale an open culture? The post SaaStr Podcast #219: Atlassian President Jay Simons on How to Scale an Open Culture appeared first on SaaStr. Company Culture Podcasts Scale Atlassian founder's favorites Jay Simon saastr saastr annual

Avoid Trapdoor Decisions: 5 Lessons Learned from Scaling Stripe (Video + Transcript)

SaaStr

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations.

How to Personalize at Scale

Sales Hacker

The post How to Personalize at Scale appeared first on Sales Hacker.

How To Scale an Open Culture. What We’ve Learned at Atlassian (Video + Transcript)

SaaStr

Jason Lemkin : So I guess maybe the learning, which I still think about it, is that trust scale. Even at Atlassian’s scale, resources are finite. And we think a lot about like how does that particular capability scale? The post How To Scale an Open Culture.

The Evolving Role of the CEO: As a Company Scales, How Your Job Changes (Video + Transcript)

SaaStr

It’s about the people you bring into the organization, that culture and that’s what’s going to take you from kind of the zero to one to like a scaling company. How are you trying to scale it? You’ve scaled big companies? Join Atrium CEO and Justin.TV/Twitch

Incomplete Contracts (and Scaling Crypto)

Andreessen Horowitz

One way to think about various kinds of crypto projects is through the lens of contract theory. An axiom of this area of legal scholarship states : “all but the simplest contracts are incomplete” That is, contractual arrangements cannot anticipate … cryptocurrencies & blockchains

How to venture into product-led growth and scale successfully

SaaStock

The unique model that the Boston-based VC firm has is to provide strong support to companies post their investment to help them refine business models, pricing, marketing so they can ultimately scale.

HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Inside Intercom

If you’re a leader, he says, don’t try to scale your job. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Scaling support as you grow.

Scaling Revenue via Indirect Channels and Platform Ecosystems with Stripe, Box and Slack (Video + Transcript)

SaaStr

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems.

As Your Sales Team Scales, Focus on Your Middle

Tom Tunguz

Second, as the company scales, the middle quartiles by definition will be twice as large as the top quartile. Imagine a hypothetical startup with 10 account executives that is growing quickly.

Join CROs, CMOs and SVPs of Brex, Flexport, Talkdesk, PatientPop, Intacct, Gusto + More on Aug 29 at SaaStr Scale!!

SaaStr

To Scaling High-Performing Teams, with Gusto COO Lexi Reese. To Growth Hacking at Scale, with ex-Drift and Segment VP Growth Guillaume Cabane. The post Join CROs, CMOs and SVPs of Brex, Flexport, Talkdesk, PatientPop, Intacct, Gusto + More on Aug 29 at SaaStr Scale!!

7 Best Practices for Building Revenue Operations Infrastructure for Scale

CloudKettle

How to Build Systems, Platforms, and Processes for Scale Building infrastructure (systems, platforms, and processes) that. The post 7 Best Practices for Building Revenue Operations Infrastructure for Scale appeared first on CloudKettle.

How Startups Can Deal With Scaling Problems

OpenView Labs

Premature scaling is the leading cause of failure, but businesses with two founders are 19% less likely to scale prematurely, as well as raising 30% more money and enjoying 3 times more user growth. But scaling is a unique phenomenon which needs to be constantly managed.

What are some things you can do early on to make scaling SaaS easier?

SaaStr

The post What are some things you can do early on to make scaling SaaS easier? It’s never remotely easy until you have a steady stream of leads and a decent 1.0 revenue team. But here are some things that can help in the early days: Always hire at least 2 reps to start. If you just hire 1, you won’t really know what is working, and not working, and why. Don’t expect a sales magician. You ideally need to close the first 10–20 customers yourself, and then hire sales folks to help.

SaaStr Podcast #217: Stripe COO Claire Hughes Johnson on The Trapdoor Decisions to Avoid When Scaling

SaaStr

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling.

How to Manage Complex Sales at Scale

Sales Hacker

The post How to Manage Complex Sales at Scale appeared first on Sales Hacker. AppBuddy Choice Partner Sales Management Webinars

The ugly side of growth – how to scale your sales team sustainably

Inside Intercom

However, when researchers at UC Berkeley and Stanford explored growth at more than 3,000 startups , their key finding was that premature scaling was the most common cause of failure. This is episode seven of Scale , a brand new podcast series on moving from startup to scale up.

Sujan Patel on scaling growth with chatbots

Inside Intercom

Not to mention, he’s scaling seven of his own SaaS companies – including Mailshake , a cold email outreach tool for sales. You can never scale unless you know what the heck people want. The post Sujan Patel on scaling growth with chatbots appeared first on Inside Intercom.

Insights from Typeform: Leveraging Customer Success to Scale Your Business

OpenView Labs

But how do organizations make customer success work at scale? The post Insights from Typeform: Leveraging Customer Success to Scale Your Business appeared first on OpenView Labs. Successful customers are happy customers.

Announcing three brand new features to help scale your support

Inside Intercom

Today we’re launching three huge updates to our Articles and Custom Bots products to help you scale your support with Intercom. Supporting customers on a global scale brings additional complexity. This is especially important as you scale.

The Ultimate Guide For Scaling, Sales and Raising Capital in SaaS is Here!

SaaStr

In our NEW Ultimate Guide For Scaling, Sales and Raising Capital: 100 SaaS Questions Answered , we compile the most helpful, tactical advice to help you scale your startup. Download the Ultimate Guide for Scaling, SaaS and Raising Capital. .

Lessons learned from scaling a team

Inside Intercom

As your company grows beyond your co-founders and early hires, you’ll need to scale your teams. And all behavior scales. Scaling a company inherently means getting further away from our initial skill set, the actual abilities that got us up and running in the first place.

How to scale a team to 25 reps in just 3 years and learn from the mistakes along the way with Spendesk’s Nicolas Marchais

Predictable Revenue

Lessons Learned on his Quest to Scale his Sales Team to 25 Reps in just Three Years. The post How to scale a team to 25 reps in just 3 years and learn from the mistakes along the way with Spendesk’s Nicolas Marchais appeared first on Predictable Revenue.

Does it get progressively easier or harder to scale SaaS as your company grows?

SaaStr

Generally, it gets easier to grow at a “good”/modest rate at you scale, but harder to grow at an outsize rate. From your technical infrastructure and platform, to your financial controls and recruiting processes … you have more people, process and technologies to scale. The post Does it get progressively easier or harder to scale SaaS as your company grows? Once you cross $5m-$10m in ARR, then usually: You have a brand. At least, you have a mini-brand in your niche.

The fundamental lesson of the forces governing scaling startups

A Smart Bear

Idealistic founders believe they will break the mold when they scale, and not turn into a “typical big company.” What are the fundamental forces that transform organizations at scale? At scale, it becomes required. Everything is hard at scale. Essays scale

How to scale a global sales operations team

Inside Intercom

As your sales organization scales up, there’s one function that becomes crucial to your ability to drive revenue efficiently – sales operations. For sales operations to scale, you need to have buy-in at every level – from your executives to your sales reps.

SaaStr Podcast #227: Alexandr Wang, Founder & CEO @ Scale On Why TAM In The Traditional Sense Barely Matters

SaaStr

Alexandr Wang is the Founder & CEO @ Scale, the startup providing high quality training and validation data for AI applications. In Today’s Episode We Discuss: * How did Alex make his way into the world of SaaS and come to found Scale?

SaaStr Podcast #220: Leyla Seka, EVP @ Salesforce Mobile Discusses What Needs To Be In Place For Hyper-Scale

SaaStr

Over Leyla’s incredible 11 year journey with Salesforce she has seen the team scale from 1,800 to over 40,000 and revenue scale from $500m to over $16Bn. How did Leyla evolve and scale as a leader herself in those 11 years? From seeing that firsthand scaling from 1800 to 40,000.

Mobile 153

Setting Up Analytics for Your Tech Startup to Scale

Sylvia Ng

But at 500px we’ve moved from a basic setup to using analytics to scale the company, and I think the work we’ve done is worth sharing so that you can follow along with the evolution. When thinking of scale there are entirely new considerations and challenges. Scaling @500px.

The Biggest Challenges of Scaling Your B2B SaaS Firm in Europe

OpenView Labs

Europe is a major target for B2B SaaS firms seeking to scale their businesses internationally. It’s clear to see that finding new logos in Europe has given many scaling SaaS firms a big headache during the last year.

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SaaStr Annual 2019 highlights scale and team building

wepay

In our discussions and at the sessions we attended, one of the themes this year that stood out was around growth and scale. The post SaaStr Annual 2019 highlights scale and team building appeared first on WePay Blog.

How To Build (And Scale) A Successful Sales Team

Sales Hacker

6) Trying to scale with only warm leads. Mistake #6: Trying to Scale with Only Warm Leads. If you were able to get some results by purely using non-focused demand generation, your website, and other lead sources, scaling will be hard. “Looking to start/scale your team?