Bessemer: $1 Trillion in Cloud Market Cap Lost Year-to-Date


There are many ways to slice-and-dice public market data, but the headline one Bessemer called out is the most visceral I’ve seen: Public SaaS and Cloud companies lost $1 Trillion in market cap so far in 2022. And the number of public SaaS and Cloud decacorns has fallen from 50 to 17.

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The First 2000 Attendees for SaaStr Europa are Coming From 70+ Countries!


So we’re getting so close to 2022 SaaStr Europa on June 7-8 in Sunny Barcelona ! We’re excited to see so many of you there! Earlier this week we crossed 2,000 attendees and by the time our first speaker goes on stage we’ll be between 2,500 and 2,800.

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SaaS Multiples Are At a 3+ Year Low. Where It Goes From Here.


So the public markets are in tumult. Many SaaS and Cloud leaders are down more than 50% from their all-time highs. But Covid did create a lot of artificial demand for Cloud products, especially the lockdown phase.

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10 Tips to Help Manage the Burn


So for many of us in SaaS, these are still the best of times. The Cloud is bigger than ever, CIOs are buying more than ever, and SaaS is still on a roll. But public stock prices are way down, and venture capital is much tighter than it was just a few months ago.

Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

Sales Often Really Doesn’t Understand Customer Success


I remember about 24 months back I asked one of the very best VPs of Sales I know to help me find a VP of Customer Success. This VP of Sales has built legendary teams, and his Directors and Managers have gone on to run many of the top SaaS companies out there.

Don’t Hire a VP of Sales Everybody Loves


So this is a seemingly simple post, and one with a title that is purposefully a bit binary. Yes, sometimes it’s OK to hire a VP of Sales that everyone loves. But not usually. At least 9 times out of 10, if everyone on the team loves a VP of Sales, it’s the wrong hire.

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The Top 10 Pieces of Advice I’d Give to My Younger CEO Self


A ways back, a Naval post on Twitter had my reflecting on the top advice I’d give to my younger CEO self: I missed one of the key Top 10 points — I ran out of 240 characters on Twitter), but thought it might be worth breaking them down in more detail on SaaStr below: 1. Go Long.

5 Interesting Learnings from Palantir at $2B in ARR


So the last time we caught up with Palantir, they had just IPO’d and were at $1B ARR. Fast forward to today, and so much has changed. They’ve now cruised to $2B in ARR, but the world for Cloud and SaaS stocks has changed a lot. At $2B ARR, Palantir is growing a still impressive 31%.

How to Crush Your Enemies with Expensify’s CEO: David Barrett (Video)


Conan Economics or How to Crush Your Enemies with Expensify’s CEO: David Barrett. How do you make your fledgling business seen and heard in a competitive business marketplace?

PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

Dear SaaStr: Does Freemium Always Work?


Q: Dear SaaStr: Does Freemium Always Work? Freemium and PLG models don’t always work. And sometimes, they only work partially. For Freemium to work, you need at least 2 things: The ability to get 50,000,000+ users at scal e.

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Dear SaaStr: Do My VP of Eng and My VP of Product Have to Be Technically Excellent?


Dear SaaStr: Do My VP of Eng and My VP of Product Have to Be Technically Excellent? This has been pretty much my experience. A Great VP of Engineering must either: Either have been a truly great IC engineer; and/or. A pretty good IC who still is a hacker and enjoys coding in their free time.

Dear SaaStr: How Fast Should your Monthly Growth Be from $0 to $1M ARR?


Dear SaaStr: How Fast Should your Monthly Growth Be from $0 to $1M ARR? I can tell you after 30+ SaaS investments including 5 unicorns … it doesn’t really matter how long it takes you to get to the first $1m ARR, per se. I’ve invested in start-ups that got there in 6–9 months.

Need a Second Check From Your VCs? Here’s How “Reserves” Work


So right now is both great times in SaaS (record growth in revenues) and tougher times in SaaS (markets down 50%). One thing is clear — fundraising is harder right now. And what that means is a number of you that raised a round will need a little more. An extension. A second seed.

Achieving a Single Source of Truth: A New Standard for CFOs and Finance Teams

Is your finance data becoming increasingly siloed and prone to human error? Learn the 5 key steps to building a reliable single source of truth to improve planning, forecasting, and decision-making across your finance practice.

Where Venture is Going, Right Now: A Deep Dive with Doug Pepper, Iconiq Growth


The other day, I asked Doug Pepper to join us for our podcast and YouTube to talk about where the venture markets really are today.

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If Your Numbers Are Good — Now Might Be a Great Time to Raise a Little Extra Capital From Your Existing Investors


Agreed – a very good option. Starting to see that a lot right now. — Doug Pepper (@dougpepper) May 14, 2022. So there’s a lot of panic from VCs now. The markets, at least for now, for SaaS and Cloud stocks have fallen dramatically from their post-Covid peaks.

5 Interesting Learnings from RingCentral at $2 Billion in ARR


So we took a look at RingCentral early in this series at $1B in ARR. RingCentral is a very interesting case study in SaaS of starting very SMB, way in the early days of SaaS in 1999, keeping at it … and then tilting upmarket to going much more enterprise post-IPO.

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Times Aren’t That Bad. But New Unicorns Are Going to Go on Pause for a Bit.


So despite what you might see on Twitter, venture capital isn’t in a tailspin. Good deals are still getting done every day. It takes a little longer now, and valuations are lower, but the best ones will still get funded. There is plenty of capital out there.

A Strategic Guide to Community Gamification

Does creating engaged customers and impacting CS objectives sound interesting? Learn more about how gamification can help your customer success team in our free eBook.

5 Interesting Learnings from Momentive at $500,000,000 ARR


So we first checked in with Momentive (then SurveyMonkey) at they went to IPO, after being founded in 1999 (!).

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A First Timer’s Guide to SaaStr Europa 2022 in Barcelona!


So we are so close!! The 3d SaaStr Europa is coming up 7-8 June in Sunny Barcelona! A first-timers guide here, 10+ Insider Tips: #1. Sign Up for A Bunch of Braindates.

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Why We’re All Ready for a CRO or COO Earlier These Days


Dear SaaStr: When Is It Too Early to Hire a CRO or a COO? I used to think CROs and COOs were made up titles until “Late Stage” or so, and in startups, a bit of a sign of weakness. Signs a weak CEO was giving away a fancy title to someone that wasn’t really willing to do the work.

Your VCs Are Worried About Public Multiples. Do You Need To Worry, Too?


So we’re in the 5th or so “SaaS crash” since I’ve been doing SaaS. This one is the worst, not because SaaS companies aren’t’ doing well. No, they are doing better than ever. Not because valuations are terrible. No, they are still decent, in absolute terms.

Payments 101 Webinar: Demystifying Payments

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

Proven Models that Help GTM and Product-led Teams Scale with CircleCI CEO Jim Rose (Pod 554 + Video)


CircleCI is a cloud-based continuous delivery platform that helps software delivery teams build, test, and ship changes to their applications. Offering its services as a freemium-based model, CircleCI recognizes driving trials as the cornerstone of a go-to-market strategy for any developer tool. .

Dear SaaStr: Why Do VCs Always Want You To Raise 18 Months of Runway? Or Even More Now?


Dear SaaStr: Why Do VCs Always Want You To Raise 18 Months of Runway? Or Even MoreNow? The math is pretty straightforward, and it’s gotten a bit tougher recently. VCs want a few things: To invest some now, but see how it goes. Not have to invest it all up front.

The Average SaaS Leader Grows 54% … At $1 Billion in ARR


So now that we’ve been doing our 5 Interesting Learning series on public SaaS companies for a while, we can pull out a number of trends. Maybe the most jaw-dropping is just how fast the top SaaS and Cloud leaders grow … at $1 Billion in ARR. The average SaaS leader grows almost 60% (!)

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VCs Don’t Really Ghost You. They are Just Prospects. Treat Them as Such.


One of the most frustrating things for founders is when VCs “ghost” them. I’m guilty of this myself, as much as I wish I wasn’t. I forget. The email box gets overloaded. It’s not an excuse, it’s not right. But the thing is, it happens.

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Guide to Data Consulting Success: What to Know & Ask Before Your Next Data Project

Whether you're starting a new data initiative or benchmarking a current effort, this guide breaks down how to develop a coherent data strategy, avoid common pitfalls, and work with data consultants to improve business visibility and drive growth.

The #1 Mistake I See Founders Make When They Hire Their First VP of Sales


The biggest mistake you can make as a founder when you hire your first VP of Sales is stepping out of sales. I see this again, and again. It only works with the very best VPs of Sales. Every other first VP of Sales needs you doing at least half of what you were doing before.

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SaaStr Media Sponsorships Fully Sold Out for 2022


A small FYI to our partners and partners-to-be: all SaaS media assets are fully sold out for 2022: Podcast: (200k distro) sold out for 2022. SaaStr Weekly, Daily and Insider (125k total) sold out for 2022.

SaaStr Annual 2022 Sponsorships Now 75% Sold Out!!


We’re still just gearing up for SaaStr Europa 2022 in Barcelona on June 7-8 , but for folks looking to get in front of 10,000 SaaS founders and Cloud execs in September … just FYI our sponsorships are now 75% Sold Out: Super Golds are entirely sold out. Diamonds are entirely sold out.

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We All Made Some Bad Hires During The ‘20-‘21 Boom


The truth is, it’s not just VCs that lowered their standards in the boom of ‘20-‘21. So did startups. Many mediocre hires were made to fill slots, reference checks not made, etc. If there really is a slowdown (and I’m not sure will be in SaaS), folks will have to work harder.

Compliance 101: What You Need to Know as a Payfac

This guide will help you understand what compliance means as a Payfac, what these requirements are and where they come from, so you can begin to make sense of it all.

Top SaaStr Content for the Week: Amplitude CEO, DigitalOcean CMO, G2 CMO, Podium SVP, Revenue Marketing, and More!


Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 1. BowtiedCocoon: Top SaaS SMB AEs have $125k OTEs. But The Best Ones Make $261k.