Baremetrics

JULY 7, 2021

For every decision-maker in a SaaS company, understanding SaaS financial benchmarks makes a proper interpretation your internal performance metrics possible. All the data your startup needs 1 What are SaaS financial Benchmarks? 2 Why use SaaS Financial Benchmarks? 2 Why use SaaS Financial Benchmarks? Table of Contents.

SaaS Payments 83

SaaS Payments Benchmarks SaaS Payments 83

Andreessen Horowitz

MARCH 3, 2023

How to Benchmark Your Social App appeared first on Andreessen Horowitz. What causes a product to take off, and then continue to pick up steam—to the point where millions of people are … The post Do You Have Lightning In a Bottle?

Benchmarks 122

Benchmarks 122

OPEXEngine

DECEMBER 13, 2022

In these discussions, lots of conventional wisdom is shared, backed up by “benchmarks” that came from an investor, a conference, or another industry source. That’s because benchmarks need to fit the business model and require context in order to be applied in a relevant way. Companies with an equivalent retention rate.

Benchmarks 52

Benchmarks Scale Headcount SaaS 52

User Pilot

AUGUST 10, 2023

Benchmarking this crucial metric against your industry helps you assess your standing relative to your competition. In this article, we’ll delve into the ins and outs of CAC, its industry-specific benchmarks, and the proven practices to improve it. Ideally, the CAC should be around 1/3 or 1/4 of the LTV.

Acquisition 96

Acquisition Benchmarks Customer Lifetime Value SaaS 96

Tom Tunguz

NOVEMBER 21, 2019

The report uses data from 5m sales and customer calls to benchmark sales team performance. Our portfolio company Chorus.ai released the State of Conversational Intelligence 2020. There’s lots of great data in the report. Some of the data reaffirms rules of thumb. For example, the typical win rate of a sales qualified lead is 19%.

Customer Success 186

Customer Success Benchmarks Sales Data 186

ChurnZero

MARCH 23, 2023

Yet, many teams fall well below industry benchmarks. Customer Success benchmark: headcount How many people should be on a Customer Success team? However, we are using common benchmarks of one CSM per $1M in revenue, or one CSM per $2M in revenue for companies with mature or scaled Customer Success departments to assess team size.

Headcount 52

Headcount Customer Success Benchmarks Scale 52

ChurnZero

MARCH 23, 2023

Yet, many teams fall well below industry benchmarks. Customer Success benchmark: headcount How many people should be on a Customer Success team? However, we are using common benchmarks of one CSM per $1M in revenue, or one CSM per $2M in revenue for companies with mature or scaled Customer Success departments to assess team size.

Headcount 52

Headcount Customer Success Benchmarks Scale 52

Baremetrics

AUGUST 20, 2021

We built the Baremetrics Benchmarks feature to answer these questions. We collected data from 800+ small and medium sized subscription companies using Baremetrics, anonymized it, and aggregated it to provide benchmark data for key metrics and subscription pricing. Where does the benchmark data come from? Table of Contents.

Benchmarks 72

Benchmarks Churn Subscription Payment Features 72

Chart Mogul

JULY 6, 2023

We’ll also share the latest benchmarks on negative churn among SaaS businesses. Benchmark your churn metrics against 2100+ SaaS businesses How negative churn causes explosive growth How to achieve net negative revenue churn What is churn? If you want, you can learn more about churn basics and benchmarks on our blog.

Churn 52

Churn SaaS Benchmarks Metrics 52

Tom Tunguz

APRIL 28, 2020

How do you benchmark a sales organization in a time like this? If you’re interested in how to benchmark your sales team and understand how other sales teams’ performance is evolving, take a look at the Chorus Daily Briefing. Here are some of the highlights from my reading. New York reported a 2.5%

Benchmarks 164

Benchmarks Sales Hiring Sales Data 164

Chart Mogul

MAY 24, 2023

I couldn’t be more excited to launch the 2nd edition of the ChartMogul SaaS Benchmarks Report. In this report, we analyze anonymized and aggregated data from over 2,100 SaaS businesses to bring you the latest SaaS benchmarks and growth trends. We share all our learnings and benchmarks in the full report.

SaaS 52

SaaS Benchmarks Retention Startup 52

Tom Tunguz

NOVEMBER 18, 2021

Founded by Sanjit Biswas, former CEO at Meraki and John Bicket former CTO at Meraki[link] Samsara builds software to manage physical operations: truck fleets, mining, food & beverage, oil & gas. If a business has to manage physical assets with drivers, there’s a Samsara product for it.

Benchmarks 333

Benchmarks CTO Hire Scale CTO Coach 333

Tom Tunguz

JUNE 26, 2022

Coinbase and Uniswap are two of the leading crypto exchanges. The market values COIN, Coinbase’s stock, and UNI, Uniswap’s token at about 3x trailing 12-month revenues. But should they be trading at similar multiples? As the market has corrected, so have the trailing 12-month revenues (TTM)/Market Cap multiples.

Benchmarks 246

Benchmarks Headcount Revenue Business Model 246

ChurnZero

JUNE 24, 2022

In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. You can download the full report for net retention and gross retention benchmarks as well as retention metrics in relation to ACV, growth, size, and more.

SaaS 98

SaaS Benchmarks Retention Software Review 98

SaaS Metrics

JANUARY 19, 2022

Benchmarking compares performance metrics and is commonly used to provide the logic behind targets and measure success. Those targets are less meaningful in the absence of benchmarks. When deciding how to benchmark their business, SaaS. The post The Value of SaaS Company Benchmarking first appeared on SaaS Metrics.

Benchmarks 52

Benchmarks SaaS Metrics Business 52

Chart Mogul

MARCH 1, 2023

See chapter 2 in the report to learn more about net retention benchmarks. When benchmarking, always keep the stage of your business in mind. of SaaS businesses with an ARPA less than $10/month have net retention rates over 100%. In contrast, 41.1% of SaaS businesses with an ARPA over $500/month have net retention of over 100%.

SaaS 98

SaaS Retention Benchmarks B2C 98

Unbounce

APRIL 15, 2021

That’s where industry benchmarks come in—and that’s why we’re thrilled to bring you a fresh (and free) Conversion Benchmark Report for 2021. Introducing the 2021 Conversion Benchmark Report. We found this reduces the impact of outliers (like pages that convert five times better than the rest) on the final benchmarks.

Benchmarks 145

Benchmarks Machine Learning Artificial Inteligence AI 145

Kellblog

JUNE 10, 2021

This is a quick post to share the slides I presented today at the GainSight Pulse Everywhere 2021 conference in a session entitled Net Dollar Retention, Key Benchmarks at $50M, $200M, and $1B in annual recurring revenue (ARR). In the session we discuss: The answer, which is 104%. Median NDR which is surprisingly invariant across size.

Benchmarks 109

Benchmarks Retention SaaS Churn 109

OPEXEngine

SEPTEMBER 9, 2021

In working with hundreds and hundreds of SaaS CFOs over the past 15 years, I’ve noticed that effective and strategic CFOs incorporate accurate benchmarking into the daily business of the company and especially into the budgeting and planning process. . Use Benchmarks At the Start of the Budgeting Process.

Benchmarks 52

Benchmarks Sales Hiring SaaS Headcount 52

The SaaS CFO

OCTOBER 12, 2021

The post How to Benchmark Your OpEx Profile appeared first on The SaaS CFO. I break the P&L into two sections, the “top half” and the “bottom half.” The top half contains revenue, COGS departments and our gross profit. The bottom half contains our operating expenses […].

Benchmarks 72

Benchmarks SaaS Revenue Business 72

Kalungi

JUNE 26, 2023

For that, you need access to industry-wide SaaS benchmark metrics. But what should you be comparing those numbers to when gauging your success? How do you know if you're in the range you need to be or need to start making serious adjustments?

Benchmarks 40

Benchmarks SaaS Metrics Marketing 40

Tom Tunguz

AUGUST 26, 2023

On Friday, Klaviyo filed their S-1 - one of the first software companies to do so since the beginning of the economic downturn in late 2022. It’s a marvel of business with strong growth, great efficiency & the potential to reignite interest in SaaS IPOs.

Benchmarks 149

Benchmarks Marketing SaaS Venture Capital 149

Chart Mogul

MARCH 22, 2022

Benchmarking MRR Movements by MRR Band s. MRR Added Benchmarks. MRR Lost Benchmarks. Benchmarking MRR Movements by ARPA Band s. MRR Added Benchmarks by ARPA Bands. MRR Lost Benchmarks by ARPA Bands. So that’s how you lose or add MRR to your business. The third component of MRR added is reactivation.

Benchmarks 52

Benchmarks Churn SaaS Revenue 52

OPEXEngine

FEBRUARY 15, 2022

Benchmarking COGs Against the Bessemer Index. The bottom line is that Cloud business models vary, so benchmarks for Cloud COGs or gross margin can vary. With the increasing complexity of models and ways to develop and deliver Cloud products, it is even more vital for SaaS companies to benchmark against peers in the coming year.

Benchmarks 52

Benchmarks SaaS Cloud Business Model 52

OPEXEngine

JUNE 14, 2022

BOSTON, June 13, 2022 – OPEXEngine, the world’s leading SaaS benchmarking platform, today launches its new R&D benchmarks solution. The benchmarks help technology executives invest in R&D with more confidence by comparing their own costs and performance with similar organizations.

Benchmarks 45

Benchmarks Technical Review Outsourcing Services Development Team Review 45

Kellblog

JULY 29, 2021

In this fast-paced episode we move through topical discussions of the major SaaS metrics followed by investors and operators alike, and look at the size-segmented benchmarks presented in Ray’s 2020 B2B SaaS Metrics report.

SaaS 122

SaaS Benchmarks Metrics B2B 122

Tom Tunguz

SEPTEMBER 1, 2021

Amplitude, a leading provider of web analytics, filed their S-1 earlier this week. The company leverages novel storage techniques to scalably collect data on how users engage with mobile apps and web sites. Amplitude counts Cisco, Adidas, PayPal and CapitalOne amongst its customers.

Metrics 227

Metrics Benchmarks PayPal Revenue 227

ChurnZero

NOVEMBER 6, 2020

How can you compare your score to others in your industry, or to any general benchmarks? Below, I’ll walk through some strategies for both external and internal benchmarking, as well as try to convince you that the score itself should be the last thing on your mind. External Benchmarks. Overall Benchmarks.

Benchmarks 58

Benchmarks Churn Trends Customer Success 58

Tom Tunguz

AUGUST 26, 2023

On Friday, Klayviyo filed their S-1 - one of the first software companies to do so since the beginning of the economic downturn in late 2022. It’s a marvel of business with strong growth, great efficiency & the potential to reignite interest in SaaS IPOs.

Benchmarks 136

Benchmarks Marketing SaaS Venture Capital 136

SaaSOptics

DECEMBER 7, 2021

How to Raise Capital: Preparation, Benchmarks, and Best practices [Webinar Recap]. They shared their experiences and insights into the importance of good data hygiene, how it impacts forecasting and funding, and using industry benchmarks to determine valuation. Raise Capital by Benchmarking Data to Determine Valuation.

Benchmarks 77

Benchmarks Scale SaaS Metrics 77

The Angel VC

OCTOBER 12, 2014

While we have quite a lot of data from our SaaS portfolio companies and from SaaS startups pitching to us (which I'll be happy to share, in aggregated form, in another post), I thought it would be good to increase our sample size by asking a larger number of SaaS startups to provide us with some key metrics: SaaS metrics benchmarking survey If you're (..)

SaaS 125

SaaS Benchmarks Startup Churn 125