The Value of SaaS Company Benchmarking

SaaS Metrics

Benchmarking compares performance metrics and is commonly used to provide the logic behind targets and measure success. Those targets are less meaningful in the absence of benchmarks. When deciding how to benchmark their business, SaaS.

SaaS Financial Benchmarks by Baremetrics

Baremetrics

For every decision-maker in a SaaS company, understanding SaaS financial benchmarks makes a proper interpretation your internal performance metrics possible. All the data your startup needs 1 What are SaaS financial Benchmarks? 2 Why use SaaS Financial Benchmarks?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Benchmarks: Don't Hide This SaaS Benefit

Practical Advice on SaaS marketing

Benchmarks are useful Of course, SaaS vendors need to be very careful to share only aggregate data. But with proper protections, they can regularly collect and share helpful benchmark information that allow companies to compare themselves to their peers.

How to use Benchmarks by Baremetrics

Baremetrics

We built the Baremetrics Benchmarks feature to answer these questions. We collected data from 800+ small and medium sized subscription companies using Baremetrics, anonymized it, and aggregated it to provide benchmark data for key metrics and subscription pricing.

Research Report: The State of Community Management

Online communities provide a wealth of benefits for organizations. In collaboration with the Community Roundtable, we have provided you with a comprehensive summary of The State of Community Management 2020. Get a free copy today!

Benchmarking and Budgeting Go Hand in Hand

OPEXEngine

In working with hundreds and hundreds of SaaS CFOs over the past 15 years, I’ve noticed that effective and strategic CFOs incorporate accurate benchmarking into the daily business of the company and especially into the budgeting and planning process. .

CSAT, NPS, and CES: Customer Satisfaction Score Industry Benchmarks

SmartKarrot

That is when the underlying concept of benchmarking has made lives easier. And that is why, today this blog will walk you through CSAT, NPS, CES – the three customer satisfaction score industry benchmarks. Table of Contents: CSAT Benchmarks NPS Benchmarks CES Benchmarks.

Getting Clarity around COGs Benchmarks in 2022

OPEXEngine

Benchmarking COGs Against the Bessemer Index. The bottom line is that Cloud business models vary, so benchmarks for Cloud COGs or gross margin can vary. Benchmarking reduces the risk that you are not calculating COGs correctly for your business model.

Samsara S-1: How 7 Key Benchmarks Stack Up

Tomasz Tunguz

Founded by Sanjit Biswas, former CEO at Meraki and John Bicket former CTO at Meraki[link] Samsara builds software to manage physical operations: truck fleets, mining, food & beverage, oil & gas. If a business has to manage physical assets with drivers, there’s a Samsara product for it.

Benchmarking your SaaS startup

The Angel VC

While we have quite a lot of data from our SaaS portfolio companies and from SaaS startups pitching to us (which I'll be happy to share, in aggregated form, in another post), I thought it would be good to increase our sample size by asking a larger number of SaaS startups to provide us with some key metrics: SaaS metrics benchmarking survey If you're a SaaS startup I'd love you to participate in the survey. benchmarks conversion saas kpis saas metrics

How to Establish and Sustain a Culture of Product Innovation

Speaker: Bob Webber, VP Product Flow Optimization, Construx

In this webinar, Bob webber will discuss a new model of innovation that explains how to make your organization more innovative!

SaaS Inside Sales Benchmarks Survey | Take It!

Chaotic Flow

As many of you may know, Trish Bertuzzi and the folks over at the Bridge Group publish a lot of great stuff on Inside Sales strategy and operations, including inside sales compensation benchmarks, lead development rep best practices, outbound selling strategies, and on an on. Their upcoming 2015 Inside Sales Metrics and Compensation report will feature expanded coverage and focus of SaaS inside sales benchmarks in an extra effort to service the SaaS community.

How to Benchmark Your OpEx Profile

The SaaS CFO

The post How to Benchmark Your OpEx Profile appeared first on The SaaS CFO. When I review a SaaS P&L for the first time, I take a high-level approach to understand the financial health of the business. I break the P&L into two sections, the “top half” and the “bottom half.”

Pulse 2021 Slides: Net Dollar Retention (NDR) Benchmarks and Thoughts

Kellblog

This is a quick post to share the slides I presented today at the GainSight Pulse Everywhere 2021 conference in a session entitled Net Dollar Retention, Key Benchmarks at $50M, $200M, and $1B in annual recurring revenue (ARR).

Rule of 40: How to benchmark your SaaS growth

OPEXEngine

Benchmark the health of your SaaS company, and. When it comes to the time period, you can add rigour to your estimations by looking at the Rule of 40 using both quarterly and year-to-date (YTD) measurements (benchmarking these against the previous year).

Best Practices for Creating Long-Lasting and Continuous Discovery Habits

Speaker: Teresa Torres, Internationally Acclaimed Author, Speaker, and Coach at ProductTalk.org

Join internationally acclaimed author, speaker, and coach Teresa Torres as she explores the what, how, and why behind creating continuous discovery habits that give your team a clear benchmark to aspire to.

Reflections on the SaaS Sector’s Benchmarks Coming into 2020

OPEXEngine

Last week we published the most recent SaaS & Software benchmarks in our platform used by companies in their FP&A analyses for management, boards and investors. In the 2020 Benchmarks, we added a number of new benchmarks around compensation expense, plus, a measure of the SaaS Cash Conversion Rate, popularized by Bessemer. In addition, benchmarks for time to profitability, not just for the best in class, but for the sector as a whole have shortened.

SaaS Free Trial Benchmarks: Is Your Product Hitting The Mark?

Inturact

Do you know if your product’s Free Trial is hitting industry benchmarks? Conversion Rate Optimization Retention Monetization SaaS Free Trial Benchmarks SaaS Free Trial SaaS Acquisition Customer Engagement Customer Onboarding

110% Net Dollar Retention Is The Benchmark

OPEXEngine

The post 110% Net Dollar Retention Is The Benchmark appeared first on OPEXEngine. Blog customer retention customer success customer success rate net dollar retention SaaS Benchmark SaaS Churn SaaS metricOne SaaS metric we monitor closely is net dollar retention. It tells you what percent of revenue from current customers you retained from the prior year, after accounting for upgrades, downgrades, and churn.

How To Benchmark Your NPS

ChurnZero

How can you compare your score to others in your industry, or to any general benchmarks? Below, I’ll walk through some strategies for both external and internal benchmarking, as well as try to convince you that the score itself should be the last thing on your mind. External Benchmarks. Overall Benchmarks. Industry Benchmarks. You can read the details of that study on Delighted’s NPS Benchmarking page and compare your score! Internal Benchmarks.

Guide to Data Consulting Success: What to Know & Ask Before Your Next Data Project

Whether you're starting a new data initiative or benchmarking a current effort, this guide breaks down how to develop a coherent data strategy, avoid common pitfalls, and work with data consultants to improve business visibility and drive growth.

2019 Expansion SaaS Benchmarks Report

OpenView Labs

The post 2019 Expansion SaaS Benchmarks Report appeared first on OpenView

SaaS Company Benchmarking: Leveraging Metrics for Performance Insights

OPEXEngine

The Value of Benchmarking. By tapping into this horde of data, a skilled SaaS CFO can create comparable company benchmarks to validate their reporting methodology, then use these to drive their annual planning process and evaluate business performance on several levels. In my experience working with enterprise SaaS companies over the past five years, I’ve seen a large variance in benchmarks for gross margin across subscription software businesses.

B2B SaaS Metrics 2020 Benchmark Report: A Discussion with Ray Rike and The SaaS CFO

Kellblog

In this fast-paced episode we move through topical discussions of the major SaaS metrics followed by investors and operators alike, and look at the size-segmented benchmarks presented in Ray’s 2020 B2B SaaS Metrics report.

Benchmarking Amplitude's S-1: How 7 Key Metrics Stack Up

Tomasz Tunguz

Amplitude, a leading provider of web analytics, filed their S-1 earlier this week. The company leverages novel storage techniques to scalably collect data on how users engage with mobile apps and web sites. Amplitude counts Cisco, Adidas, PayPal and CapitalOne amongst its customers.

2020 Database Strategies and Contact Acquisition Survey Report

As buyer expectations continue to heighten, marketing and sales teams are feeling pressured to deliver authentic messaging to buyers at every point of their customer journey. This report aims to highlight the current state of B2B database and contact acquisition strategies, and organizations’ goals to leverage data to fuel their go-to-market strategies in 2020 and beyond.

SaaS churn rate benchmarks: and how to do better yourself!

SmartKarrot

It is a common belief in the SaaS industry that the acceptable SaaS churn rate benchmarks is around 5% annually. There are many factors that decide what is an acceptable benchmark and what exceeds it. Hence, you need to consider multiple factors to find SaaS churn rate benchmarks.

2021 Financial & Operating Benchmarks: How to Become One of the ‘Haves’ of SaaS

OpenView Labs

In 2021 the ‘ Rule of 40’ died, according to our latest 2021 Financial & Operating Benchmarks report that launched last week. . Look for ways to quantify customer insights to develop proprietary benchmarks and communicate the value of your product.

2022 Customer Service Quality Benchmark Report: A roundtable on support strategies for the year ahead

Intercom

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. In the 2022 customer service quality benchmark report, our objective was to look deeper than individual metrics.

Benchmarking Your Sales and Customer Success Teams

Tomasz Tunguz

The report uses data from 5m sales and customer calls to benchmark sales team performance. Our portfolio company Chorus.ai released the State of Conversational Intelligence 2020. There’s lots of great data in the report. Some of the data reaffirms rules of thumb. For example, the typical win rate of a sales qualified lead is 19%. Other data points are surprising. For example, the average SDR dials 106 people to schedule one meeting.

SaaS Conversion Rates for All The Different Benchmarks

Baremetrics

When looking at metrics and benchmarks for SaaS companies , the quality of their landing page is a big part of what starts people moving down the sales funnel. 3 What Benchmarks Do You Want to Use? What Benchmarks Do You Want to Use?

“What’s a Good Conversion Rate for My Landing Page?” [Conversion Benchmark Report 2021]

Unbounce

That’s where industry benchmarks come in—and that’s why we’re thrilled to bring you a fresh (and free) Conversion Benchmark Report for 2021. Introducing the 2021 Conversion Benchmark Report. Conversion Intelligence Insights: Beyond the Benchmarks.

Massive Growth, IPOs, and PLG: Fifth Annual Financial & Operating Benchmarks Survey Results

OpenView Labs

Today we released our fifth annual Financial & Operating Benchmarks Survey (formerly known as Expansion SaaS Benchmarks). product-led growth), and benchmarks well against economics that support high Free Cash Flow margins over the long term.

Series A SaaS Startup Benchmarks for 2018

Tomasz Tunguz

How far along was the typical SaaS Series A in 2018? The median business was at $1.8M in ARR and growing at 250%. The chart below shows a representative sample of SaaS Series As’ ARR and projected ARR growth rate for 2018. Breaking this down a bit more into quartiles, the ARR quartiles were: 25th. And the ARR growth rate quartiles were: 25th. These figures are larger than I expected. To be fair, 22% of companies raised at $0 in ARR.

What is Net Dollar Retention? NDR Benchmarks, Formula & more

CustomerSuccessBox

Because net dollar retention refers to the percentage of your business that you’ve been able to keep and grow over time, a rate of at least 100% would be a suitable benchmark. NDR Benchmarks, Formula & more appeared first on.

Benchmarking Sales Prospecting Volumes, Deal Terms, and Meetings in the Coronavirus Era

Tomasz Tunguz

How do you benchmark a sales organization in a time like this? If you’re interested in how to benchmark your sales team and understand how other sales teams’ performance is evolving, take a look at the Chorus Daily Briefing

OPEXEngine joins Bain & Company To Boost Operational Benchmarking Capabilities For Software Companies

OPEXEngine

OPEXEngine provides SaaS and Software companies with comprehensive and accurate analytics and benchmarks to help executives understand and improve operational performance. OPEXEngine’s proprietary benchmarking capabilities help drive key strategic and operational decisions and growth.