OpenView Labs

OCTOBER 2, 2019

Headcount Planning. But headcount planning is often a useful place to start because the inputs required to make decisions are the least dependent on factors outside of the sales organization. This decision will drive many of your other headcount decisions. Marketing bookings are often the most difficult to scale with headcount, as “low-hanging fruit” may already be captured by current marketing efforts, and additional paid digital advertising, content marketing, etc.

Headcount 54

Headcount Finance Management Retention 54

Sales Hacker

JULY 24, 2018

Decreased revenue per rep, High turnover as you scale headcount. “It’s We made our machine more efficient even as we scaled, grew headcount, and skyrocketed our revenue. In the first six months of the year, our team’s headcount grew by almost 60%, yet our revenue outpaced that, growing by 142%. The post 5 Ways to Keep Your Sales Machine Efficient While Scaling Headcount appeared first on Sales Hacker.

Headcount 67

Headcount Scaling Acquisition Development 67

Tomasz Tunguz

NOVEMBER 28, 2017

Above, I’ve charted the headcount growth rate for 10 of the fastest growing software companies in recent history. I’ve normalized the years for when all the businesses were roughly at the same headcount - fewer than 50 people. What does the “average” hyper growth software company look like in terms of headcount growth? How quickly do the fastest growing software companies build their teams? The answer is incredibly quickly.

Headcount 63

Headcount Scaling Software Management 63

SaaStr

OCTOBER 4, 2019

But let me suggest one reason I learned when I was an exec in a F500 tech company: Headcount was most fixed for a year. Our group had a fixed headcount of about 800 to manage about $800m in revenue. Getting even a single additional headcount was incredibly difficult. Especially allocated headcount. Even if your “headcount” is fixed, capped and frozen. There are probably a multitude of reasons.

Headcount 147

Headcount Management Revenue Sales 147

SaaStr

JANUARY 29, 2021

Let’s say you are at $10m ARR and decently funded, you’ll probably have 100 headcount by this point, or at least, by $15m ARR. You’ll probably want to add field sales (for Big Deals) by $10m ARR or so, another 2-3 headcount here, minimum.

Headcount 273

Headcount Engineering SMB Data Analysis 273

SaaStr

MAY 12, 2021

But in theory, higher quotas should “pay” for specialization so in theory, this won’t impact headcount too much. But in practice it often adds 20% or so to the headcount in the model.

Headcount 232

Headcount Sales Scaling Revenue 232

Tomasz Tunguz

APRIL 5, 2020

But starting that week, startups began reducing headcount by about 700 per day. ClassPass, one of the fitness startups to reduce headcount, reported a 95% drop in sales in 10 days. Which startup sectors are most affected by coronavirus?

Headcount 112

Headcount Transportation Startup Government 112

SaaStr

FEBRUARY 11, 2020

Because headcount is often fixed in BigCos. Because overall headcount might be fixed at say 15,000. Q: What are some of the most overlooked details or challenges when integrating two companies post-acquisition?

Acquisition 199

Acquisition Headcount Business 199

SaaStock

MARCH 27, 2019

In the last three years, it has grown from 60 to 225 in headcount, 10x in revenue and now serves 4 different verticals. Tune in for an extra bonus episode of the podcast, hosting SaaStock LatAm speaker André Baldini, CEO of Superlógica who tell us how the company grew revenue 10x. Superlógica was started back in 2001 as an ERP software for condominiums. André Baldini started out as VP of Sales In 2017 he was promoted to CEO.

Pricing 167

Pricing Headcount Banking Revenue 167

Navint

MARCH 20, 2020

They’re experiencing billing disputes and mushrooming headcount in sales operations, and a growing reliance upon manual work arounds in Excel® or email. By: Peter Getchell, EVP, ERP Practice, Navint We talk with many CFOs, CROs, and CEOs who are frustrated by the internal friction their teams experience in day-to-day business operations. In many cases these symptoms perplexingly persist even after. Source. Insight

Headcount 40

Headcount Revenue Sales Business 40

SaaStr

NOVEMBER 15, 2020

Hence, Twilio has a very high level of sales efficiency (and relatively small headcount). The lure of freemium (like The Force) is strong. No headaches. Customers try and buy all on their own. Like magic. No salespeople. Well, that can work. For a while.

Sales 242

Sales Headcount Enterprise Revenue 242

SaaStr

JULY 31, 2020

Last year, the company doubled its headcount, tripled revenue and landed on G2’s Top 100 Global Software list. . Tom Taulli. Behind the Round with SaaStr: Chorus.ai Raises $45 Million. This week Chorus announced its Series C round for $45 million, which was led by Georgian Partners.

AI 261

AI Headcount Technology Leadership 261

SaaStr

APRIL 3, 2021

If nothing else, you can pretty reliability track headcount growth on LinkedIn). There’s a metric the very top founders track quitely, but ruthlessly, that I find other founders either don’t track, or sort of hide from. That’s % of marketshare.

Headcount 169

Headcount Education Metrics Marketing 169

SaaStr

NOVEMBER 25, 2020

Hoping headcount (alone) will drive revenue. At some point, every SaaS company gets big enough where headcount does drive revenue. We’ve talked a lot on SaaStr about how to hire a Great VP of Sales.

Sales 278

Sales Headcount Revenue Management 278

Tomasz Tunguz

JUNE 24, 2020

Marketing teams spend 5-10% of ARR on programs (non-headcount expenses), and this is pretty consistent across ARR. Engineering:Account Executive headcount ratios scale from about 3:1 down to 1:1 as a company scales revenue.

Headcount 114

Headcount Benchmarks Retention Metrics 114

SaaStr

JANUARY 2, 2021

Your sales headcount. Ok you’ve finally crossed $1m, $2m, $4m ARR. Now — you just want to get there faster. And that’s where you’ll make a lot of mistakes. The most important thing is not to chase the shiny penny, assuming you are growing at least 60% Year-over-Year.

Headcount 239

Headcount Pricing Metrics Branding 239

SaaSX

FEBRUARY 5, 2020

This INCLUDES headcount-related expenses. If you are utilizing Gusto or a similar payroll tool, your headcount expenses are likely coming into your P&L as one (or maybe two) line item(s).

Finance 96

Finance Headcount Revenue Churn 96

Sales Hacker

JUNE 1, 2020

Sales still makes up 25% of their headcount on average. Sales and business development headcount increased by 45% year-on-year versus just 33% in non-sales roles (the full data is available here ).

Headcount 93

Headcount Enterprise Sales Software 93

Tomasz Tunguz

JUNE 20, 2020

We can derive the table above if we look over the entire respondent base and bucket headcount by ARR. This post is part of a series leading up to SaaS Office GTM Edition on June 24 in which we’re reviewing the results of the 2020 Redpoint GTM survey.

Scaling 114

Scaling Headcount Engineering Customer Success 114

SaaStr

MARCH 5, 2021

Also, pivot from Garrett’s initial idea and focus on revenue targets, not a specific headcount. #2 Flock Safety’s Founder and CEO, Garrett Langley, and its VP of Growth, Alex Latraverse, know a bit about sales.

Sales 176

Sales Headcount Compensation Onboarding 176

SaaStr

OCTOBER 20, 2020

No headcount limits. Who should you hire, with limited budget? A VP of Sales? A Director of Demand Gen? Or A Head of Product? The answer is Yes. A truly great hire is >always< accretive. At least within just a few months. Hire anyone truly great you can find. Find a way.

Headcount 268

Headcount Engineering Banking Revenue 268

InsightSquared

DECEMBER 28, 2020

Are you prepared to make critical business decisions such as new headcount, market expansion or product development? . Ready to improve your HubSpot Forecast accuracy? . Do you have confidence in your sales forecast?

Forecasting 170

Forecasting Sales Machine Learning Headcount 170

InsightSquared

NOVEMBER 19, 2018

If you have open headcount for Q1 be interviewing in Q4. Behind headcount equals behind plan. It’s two weeks until December. Holiday music is already playing in every store you set foot into, your weekends are starting to fill with egg-nog and apple pie induced festivities and every morning you find yourself layering up with an extra hat or scarf before you step outside. Tis’ the season! December around the corner also means your sales year is coming to an end.

Sales 171

Sales Headcount Compensation B2B 171

SaaStr

JUNE 13, 2020

And they have five times the headcount and have raised $25 million. (Note; an update of a classic SaaStr post, with 2020+ learnings.). A little while ago, I Zoomed with a good friend running a SaaS company doing about $4 million in ARR. A really good SaaS company. And he was beside himself.

Headcount 278

Headcount SaaS Retention Revenue 278

InsightSquared

MAY 7, 2019

At the highest level, SaaS companies look at sales expense, headcount, sales productivity and SaaS metrics like: The cost of new customer acquisition (CAC). Sales is the Growth Engine. Sales is the engine driving SaaS company value. Top and bottom line performance are totally dependent on the sales organization and its performance. And sales expense is typically the largest expense item on a growth SaaS company’s income statement.

Metrics 210

Metrics Sales SaaS Benchmarks 210

InsightSquared

JULY 8, 2020

It enables your company to set a budget, make headcount decisions, fund marketing and product investments, determine expansion timelines and much more. Most companies miss the mark when it comes to sales forecasting — in more ways than you think.

Forecasting 156

Forecasting AI Machine Learning Sales 156

InsightSquared

DECEMBER 28, 2020

Are you prepared to make critical business decisions such as new headcount, market expansion or product development? . HubSpot users: Do you have confidence in your sales forecast?

Forecasting 156

Forecasting Machine Learning Sales Headcount 156

OPEXEngine

AUGUST 25, 2020

adding headcount, reducing production time, expanding sales territories) to see likely outcomes. Robust models should let you model everything, everywhere—expenses, capital, headcount, revenue, projects, grants, quotas, and territories—across any department, entity, or function.

Headcount 52

Headcount Benchmarks Forecasting Finance 52

Tomasz Tunguz

APRIL 1, 2020

The rule says that all employees of affiliated companies must be considered headcount. What’s going on in Startupland? Venture rounds are closing. We’ve seen seeds, As, Bs, and growth rounds in the past few weeks. And round announcements continue.

Headcount 94

Headcount Government Innovation Startup 94

Tomasz Tunguz

AUGUST 23, 2020

Massive headcount growth presages large software purchases and expansion. Demand generation limits growth. To scale, a company must find customers in ever larger numbers. The ideal scenario is one where purely external signals confer a prospect’s propensity to buy. A prospect experiences hypergrowth is perfect example. A company anoints a new department head catalyzing change. The more external the signal of lead quality, the easier the demand generation task will be.

Headcount 59

Headcount Metrics Data Technology 59

The Angel VC

MARCH 23, 2016

If you have a SaaS startup with a higher-touch sales model where revenue growth is largely driven by sales headcount, the plan needs to be modified accordingly. Costs" tab In order to adjust headcount planning in the G&A, R&D and marketing departments, change the assumptions for start date, base salary and bonus in the grey "Assumptions" area.

SaaS 169

SaaS Headcount Enterprise Finance 169

Totango

MAY 26, 2021

A ratio of one customer success manager (CSM) to 50 customers just doesn’t work for companies with hundreds or thousands of customers – and requesting more headcount is simply impractical. We recently polled the Customer Success industry asking about the top challenges they are facing.

Scaling 76

Scaling Headcount Business Customer Success 76

OPEXEngine

NOVEMBER 23, 2020

This INCLUDES headcount-related expenses. If you are utilizing Gusto or a similar payroll tool, your headcount expenses are likely coming into your P&L as one (or maybe two) line item(s).

Finance 52

Finance Headcount Revenue Churn 52

Hitenism

JANUARY 16, 2017

In 2014, Mixpanel’s Series B pitch deck spelled out the company’s expansion plans over the next two years: 3x sales headcount and rapidly race towards distribution. Double headcount every 6-9 months. Reduce sales ramp time by 30-50% via sales enablement. Double down on marketing to widen our lead flow to lower cost per acq. long-term. They raised $65 million dollars with that plan.

Venture Capital 134

Venture Capital Headcount SaaS Customer Lifetime Value 134

OpenView Labs

JUNE 9, 2020

“In any downtown, a leader has a number of tools at their disposal to maintain the health of the organization and keep costs under control if needed: Headcount, programs, automation, discretionary spend and others. We talk a lot about the end-user era at OpenView.

Headcount 72

Headcount Travel Mobile Strategy 72

SaaStr

JULY 18, 2019

Not that much given the overall headcount I nominally had assigned to me. A common VC-ism is that You Always Have Competition. This probably is mostly true, especially since 70% of the top SaaS companies are really just new versions of old, established categories. About 70% of SaaS Unicorns Are New Versions of Existing Categories of Software. But sometimes, you really are something new. Or so different, that it’s basically new.

Headcount 206

Headcount Enterprise Onboarding Pricing 206

SaaStr

OCTOBER 18, 2019

With precise headcount and budget needs. A few seasons back, we wrote a post on hitting how in SaaS, you have to be putting the resources in place by Q3 to hit the plan for the next year. We update this post a bit annually as we head into next year’s planning procress. I still see most startups way behind on their 2020 planning, and most importantly, hiring, at this point in the year. I’m not sure we’ve gotten that much better at our resource planning in SaaS.

Headcount 194

Headcount Revenue Acquisition Churn 194

SaaStr

JUNE 7, 2021

There’s revenue drive headcount or does headcount drive revenue, and it’s sounds like you’re squarely in the former camp, that you derive headcount from revenue. I actually drive revenue from headcount, but I make sure I have enough stocked away.

Headcount 177

Headcount SaaS Cloud Banking 177

OPEXEngine

OCTOBER 7, 2020

Employee productivity is up for the moment, as companies reduced headcount. We are currently conducting a 2020 Flash for the SaaS benchmarking community, looking at 2020 end of year forecasts for revenue, ARR, growth rates, and departmental expenses and headcount.

Trends 56

Trends Headcount Benchmarks Travel 56

OpenView Labs

MAY 24, 2021

For private SaaS companies that do not publish their financials, you can alternatively compare R&D headcount with Sales and Marketing headcount using LinkedIn data as an approximation. Product-led growth (PLG) has emerged as the buzzword of 2021.

Headcount 52

Headcount Benchmarks Entertainment Cloud 52