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Dear SaaStr: How Can a SaaS Business Reactivate Churned Customers?

SaaStr

Dear SaaStr: How Can a SaaS Business Reactivate Churned Customers? Does the SDR or AE reaching out to see if they can win back your business work? The post Dear SaaStr: How Can a SaaS Business Reactivate Churned Customers? RevenueCat manages 30% of all mobile apps subscriptions, across 10,000+ paid apps.

Churn 300
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How to Build A Truly Global Business From Day One with Flexport’s CEO Ryan Petersen

SaaStr

Ryan’s previous company, ImportGenius , was the largest provider of business intelligence to the import-export industry, which gave them access to an extremely valuable list of customers, trade data, and understanding of the international trade market. Measure customer NPS early and make it a key KPI for the business.

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Are Software Companies Good Businesses?

Tom Tunguz

1 Despite the enthusiasm from Investopedia, I think it’s important to say that no financial metric is perfect & all of them are proxies for the ultimate performance of a business. And if AI fulfills anywhere close to its promise, we should expect that trend to continue.

Software 232
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Building a Generational Business Databrick by Databrick

Tom Tunguz

Because Databricks doesn’t incur infrastructure costs when running on-prem, the business enjoys higher gross margins. Some customers run Databricks on their hardware (called on-premises or on-prem), whereas all Snowflake customers run on Snowflake’s cloud. If more Databricks customers move to the cloud, these figures may converge.

Business 275
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Embedded Analytics: A Force Multiplier for Business

The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges.

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What If LLMs Change the Business Model of the Internet?

Tom Tunguz

Data sales invert the business model of the Internet. The days of the ad network may be numbered & with it, an era of a new business model for the Internet. Should we evolve this way, there are any number of questions around user privacy, data controls, regulation, not to mention how product experiences themselves may change.

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Dear SaaStr: What Were Some of the Toughest Lessons You Learned About How to Build a Successful SaaS Business?

SaaStr

Dear SaaStr: What Were Some of the Toughest Lessons You Learned About How to Build a Successful SaaS Business? The post Dear SaaStr: What Were Some of the Toughest Lessons You Learned About How to Build a Successful SaaS Business? You need to also make sure they are 110% committed. appeared first on SaaStr.

Business 332
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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SaaS Business Fundamentals: How Decline Codes Impact Failed Payment Recovery

For SaaS businesses, decline reasons vary, shaped by customer demographics and the nature of your service. A failed payment isn't just a lost transaction - it could mean a customer churning for good. But not all payment declines are the same.

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SaaS CX: The Optimal Failed Payment Recovery Strategy

Customers are the lifeblood of your SaaS business, and keeping them for as long as possible is essential for long-term success. But this relationship can be at risk if their credit card payment fails. This situation worsens if your recovery strategy treats the customer as the problem. The result? Costly customer churn.

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The New Frontier: A Guide to Monetizing AI Offerings

Speaker: Michael Mansard and Katherine Shealy

But how do you monetize AI in a way that keeps your business sustainable and your customers engaged? You’ll walk away with the following insights: 🚀 GenAI as a Game Changer: Learn why GenAI is revolutionizing SaaS and how it opens new opportunities to innovate your business model.

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How to Leverage AI for Actionable Insights in BI, Data, and Analytics

In the rapidly-evolving world of embedded analytics and business intelligence, one important question has emerged at the forefront: How can you leverage artificial intelligence (AI) to enhance your application’s analytics capabilities?

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A Solution for Every Type of Churn: Solving Involuntary SaaS Churn

How is your SaaS business addressing involuntary churn? Caused by failed payments, this overlooked source of friction quietly erodes both customer retention and revenue. It leads to revenue losses and can be the largest source of churn, yet your company may not be taking it seriously.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue.

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The Definitive Guide to Embedded Analytics

Inside you will learn: How embedded analytics has become essential to business applications When to buy an embedded analytics solution and when to build one How to go-to-market, from pricing and packaging to external promotion How to build a business case and sell the project internally The future of embedded analytics …plus so much more.