May, 2022

How to Write Outbound Sales Emails That Convert

Predictable Revenue

The best outbound sales emails all share a few common characteristics. This post will walk you through how to master each of these traits and increase your reply rates. The post How to Write Outbound Sales Emails That Convert appeared first on Predictable Revenue.

SaaS Multiples Are At a 3+ Year Low. Where It Goes From Here.

SaaStr

So the public markets are in tumult. Many SaaS and Cloud leaders are down more than 50% from their all-time highs. But Covid did create a lot of artificial demand for Cloud products, especially the lockdown phase.

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Mailchimp Review

The Daily Egg

Mailchimp is one of the best-known marketing automation platforms on the market, thanks to its hefty advertising budget. The platform promises to. The post Mailchimp Review appeared first on The Daily Egg. Website

Customer Health Score: A Guide to Improving Client Satisfaction

Totango

Customer health score is one of the fastest and easiest ways to assess whether your SaaS customers are satisfied with your product and brand. Knowing this can help you evaluate churn risk and spot opportunities, empowering you to take appropriate action.

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Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

Product-Market Fit in Different Capital Environments

Tomasz Tunguz

A founder recently told me he would have built his company differently in another fundraising market.

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The Importance of Founder-Led Sales to Scaling

Predictable Revenue

Harpaul Sambhi joins the Predictable Revenue podcast to discuss the importance of founder-led sales to scaling repeatable revenue for startups. The post The Importance of Founder-Led Sales to Scaling appeared first on Predictable Revenue. Blog Outbound Sales Development Podcast Show Notes

Sales Often Really Doesn’t Understand Customer Success

SaaStr

I remember about 24 months back I asked one of the very best VPs of Sales I know to help me find a VP of Customer Success. This VP of Sales has built legendary teams, and his Directors and Managers have gone on to run many of the top SaaS companies out there.

BigCommerce Vs. Shopify

The Daily Egg

Both BigCommerce and Shopify are top choices if you’re looking for an ecommerce platform to power your online store. Each platform shines. The post BigCommerce Vs. Shopify appeared first on The Daily Egg. Website

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Six Best Customer Engagement Platform Tools for Onboarding in 2022

Totango

Choosing the best customer engagement platform for your needs can make a massive difference in the success of your SaaS business. Knowing how your customers feel and what they’re thinking is essential for their satisfaction and your revenue growth.

PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

The 4 Startup States During a Recession

Tomasz Tunguz

As the fiscal quarters of many startups draw to a close, board members and management teams are having one of four conversations: The World is Your Oyster, Time to Strategize, Chewing Gravel, or Go Big/Go Profitable. Here’s how these scenarios fall onto a 2x2 matrix.

MAP Pricing vs MSRP: What’s The Difference

TrackStreet

What’s more important to develop for our products - MAP retail pricing or MSRP? Aren’t MAP pricing and MSRP more or less the same thing? Can we have both MSRP and MAP pricing for our products? Let's find out. The post MAP Pricing vs MSRP: What’s The Difference appeared first on Trackstreet.

Cold Calling Scripts to Maximize B2B Sales

Predictable Revenue

These cold call script templates will help you craft an outbound sales conversation that feels natural, engages prospects, and wins more sales. The post Cold Calling Scripts to Maximize B2B Sales appeared first on Predictable Revenue. Blog Outbound Sales Development Sales & Marketing Strategies

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5 Interesting Learnings from Palantir at $2B in ARR

SaaStr

So the last time we caught up with Palantir, they had just IPO’d and were at $1B ARR. Fast forward to today, and so much has changed. They’ve now cruised to $2B in ARR, but the world for Cloud and SaaS stocks has changed a lot. At $2B ARR, Palantir is growing a still impressive 31%.

A Strategic Guide to Community Gamification

Does creating engaged customers and impacting CS objectives sound interesting? Learn more about how gamification can help your customer success team in our free eBook.

Dropbox Vs. Google Drive

The Daily Egg

As two of the most popular cloud storage systems, Google Drive and Dropbox give you everything you need to store your documents, The post Dropbox Vs. Google Drive appeared first on The Daily Egg.

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Mistakes to Avoid When Selecting a CS Platform: Not Thinking of Customer Success as a Team Sport

Totango

Selecting the right customer success platform for your organization can be challenging. To help you navigate the process, we’ve developed a four-part blog series about the mistakes you should avoid when choosing a CS platform.

Inside LTR: Q&A with Senior Consultant Dipti Kalaria

Navint

450 Salesforce Trailhead Badges 7 Superbadges Tell me about your role and what brought you to Navint. My title is senior consultant, but I work as both a business analyst and solution architect.

Your Investors Want Better Data, Now What

The SaaS CFO

I was chatting recently with an early-stage SaaS founder. She just took on her first round of venture capital. And just like that, the new investors want better data to drive decisions. No more gut decisions and managing your business with your bank account. Now what?

Payments 101 Webinar: Demystifying Payments

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

What’s Wrong with the Revenue Growth At All Costs Model

Predictable Revenue

Matt Melymuka, Founder of PeakSpan Capital, joined the Predictable Revenue podcast to discuss what’s wrong with the revenue growth at all costs model. The post What’s Wrong with the Revenue Growth At All Costs Model appeared first on Predictable Revenue.

Dear SaaStr: How Fast Should your Monthly Growth Be from $0 to $1M ARR?

SaaStr

Dear SaaStr: How Fast Should your Monthly Growth Be from $0 to $1M ARR? I can tell you after 30+ SaaS investments including 5 unicorns … it doesn’t really matter how long it takes you to get to the first $1m ARR, per se. I’ve invested in start-ups that got there in 6–9 months.

Asana Vs. Monday

The Daily Egg

When you get project management software, you want to know it can handle your business’s workflow. Both Asana and Monday.com have their. The post Asana Vs. Monday appeared first on The Daily Egg. Workflow

Hyper-growth is great, but don’t die while trying

Point Nine Land

How to avoid bad surprises when you’re planning for fast growth Companies perform according to plan … until they don’t. That’s a tautology/joke, obviously.

Compliance 101: What You Need to Know as a Payfac

This guide will help you understand what compliance means as a Payfac, what these requirements are and where they come from, so you can begin to make sense of it all.

Mastercard Rule Changes: Brands Now More Aligned on Subscription-Based Merchant Rules

Infinicept

By Dan Spalinger, VP of Global Advisory Services, Infinicept It has been said that history doesn’t repeat itself, but it does rhyme. So it is with card brand rules.

A Framework for Navigating Down Markets

Andreessen Horowitz

The market has taken a downturn, and every other blog or tweetstorm seems to offer the same general advice: conserve cash, extend runway, shift from focusing on growth to focusing on efficiency.

How Revenue Leaders Can Own Their Seat at the Table

Predictable Revenue

Tom Glason joins the Predictable Revenue podcast to discuss how revenue leaders can thrive and own their seat at the board table. The post How Revenue Leaders Can Own Their Seat at the Table appeared first on Predictable Revenue. Blog Outbound Sales Development Podcast Show Notes

If Your Numbers Are Good — Now Might Be a Great Time to Raise a Little Extra Capital From Your Existing Investors

SaaStr

Agreed – a very good option. Starting to see that a lot right now. — Doug Pepper (@dougpepper) May 14, 2022. So there’s a lot of panic from VCs now. The markets, at least for now, for SaaS and Cloud stocks have fallen dramatically from their post-Covid peaks.

Should Customer Marketing Align with Customer Success?

With outcomes and metrics that align directly, find out why customer success should be the foundation of a customer marketing strategy. Download the free ebook now!