A Sales Management System

InsightSquared

To accomplish this level of performance consistently, sales executives need an efficient sales management system to help them manage the roll-up of the forecasts against the funnel. . The post A Sales Management System appeared first on InsightSquared.

The Secrets to Managing a Remote Sales Team

InsightSquared

However, for some extra guidance, here are some best practices for managing a fully remote sales team from our very own sales leaders. . You don’t realize the true value of effective communication until you manage a remote team. No one likes it — reps and managers alike.

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Planning and Managing Layoffs

Andreessen Horowitz

… The post Planning and Managing Layoffs appeared first on Andreessen Horowitz Nobody ever wants to do layoffs. Laying your employees off is one of the hardest things you do as a leader.

Sales Operations Manager Job Description

InsightSquared

Sales operations managers play a crucial role in making sure sales teams are firing on all cylinders. Click here to get a free sales operations manager job description template. ). What are Sales Operations Managers Responsible for?

Measure the Immeasurable: Beyond Vanity Metrics

Speaker: Sari Harrison, Product Management Instructor, Product School

As a product manager, it's your job to realize your product’s vision by executing your chosen strategy. It’s also your job to deliver value to the business. Ultimately, these two outcomes are aligned so the temptation is to focus primarily on business metrics. Doing this can cause you to lose focus on the real value you are trying to achieve, in favor of moving the vanity metrics such as launches and time spent. Join Sari Harrison, Product Management Instructor at Product School, as she explains how to use immeasurable success criteria along with your more standard KPIs to deliver products that don't just get used a lot, but deliver real value.

Types and fundamentals of project management training

SaaS Metrics

One of the most important processes in any company is getting its project management team right. Having good project managers is one of the biggest requirements of any project management team and if you’re looking to get yourself trained, there are plenty of courses available online.

STANLEY + Techstars Accelerator Welcomes Laila Partridge as Managing Director

TechStars

Today, I’m excited to announce that I am joining Techstars as Managing Director of the STANLEY + Techstars Accelerator in Hartford, CT. .

One of Sales Ops Toughest Jobs: Managing the Managers

InsightSquared

Guest blog by Joe Rodden, Sales Systems Manager at Catalant Technologies. On to the last lever: Management. Some of the toughest problems to solve in sales operations are management issues. Train Managers, Too. Stats like this give managers something to actually manage to.

Product management, fast and slow

Inside Intercom

The range of work we do as product managers is so broad that we inevitably end up finding inspiration from all sorts of sources, whether it’s books on business strategy or essays on design. Thinking, fast and slow, in product management. Product & Design product management

Top 10 Picks for Managed Hosting Providers

SaaS Metrics

Introduction We have already covered managed hosting and its benefits over shared hosting in a separate post. This post covers some of the best managed hosting solution providers selected based on their popularity and the value they offer for the money. Why Managed Hosting?

The Magic of Intent: Start Knowing The Goals of Your Users

Speaker: Terhi Hanninen, Senior Product Manager, Zalando, and Dr. Franziska Roth, Senior User Researcher, Zalando

It's important to know your users - what are their preferences, pain points, ultimate goals? With user research and usage data, you can get a great idea of how your users act. The tricky part is, very few users reliably act the same way every time they use your product. Join Terhi Hanninen, Senior Product Manager, and Dr. Franziska Roth, Senior User Researcher at Zalando, as they explain how they were able to reach a new level of user understanding - by taking their user research and segmenting their users by point-in-time intent. You'll leave with a strategy to change how your product team, and organization at large, understands your users.

How Much ARR Can a CSM Manage?

Tom Tunguz

How much can a customer success manager manage? The truth is most CSMs manage between $2-5M in ARR and somewhere between 10-500 accounts. In the Enterprise and MidMarket, the survey indicates most CSMs manage $2-5M in ARR.

Intello Named SHI’s SaaS Operations Management Vendor

Intello

Intello Named SHI’s SaaS Operations Management Vendor to Reveal Shadow IT and Manage SaaS Usage, Security, and Compliance for SHI Customers. SaaS Operations IT Operations Manage SaaS Partners

Top 10 SaaS Sales Management Software

SaaS Metrics

Introduction From strategic account management to accurate forecasting and effective inventory management, SaaS sales management software help businesses achieve their goals and stay competitive.

Humanizing Sales Management

Sales Hacker

The post Humanizing Sales Management appeared first on Sales Hacker. Sales Management WebinarsNavigating the uncomfortable conversations is never something that’s typically taught to any leader.

Your 2-Part Metrics Audit for High-Value Products

Speaker: Sam McAfee, Product Development Consultant, Startup Patterns

You know what they say: what's measured improves. As product managers we're in a golden age of being able to get all sorts of metrics and run all sorts of experiments. But what are your measurements and analytics focused on? Are they really truly objective? Do they contribute to the ultimate vision of your product? And is everybody clear on that vision? Join Sam McAfee, Product Development Consultant, as he takes you through a two-part measurement audit. First, you'll learn how to make sure your measurements actually align with your product strategy. And second, you'll learn how to evaluate your culture of using measurements, so future experiments will more consistently provide high-value results.

20 Common Project Management Mistakes Project Managers Should Avoid

SaaS Metrics

Managing projects effectively can be challenging even when using costly project management software. Let’s start with the 20 most common mistakes project managers should avoid. It’s not uncommon to see projects take longer than expected or costing more than the budget.

The Top 5 Customer Success Manager Best Practices

Totango

Customer Success Managers (CSMs) work hard to provide the best customer experience possible by prioritizing customer needs and helping them throughout the customer journey. What Do Customer Success Managers Do? 5 Critical Customer Success Manager Best Practices.

Guide to Managed Hosting and its Benefits for Businesses

SaaS Metrics

Hosting managed app hosting managed hosting considerations managed hosting guide managed web hostingBusinesses seeking a competitive advantage often underestimate the unexpected places it can come from.

Evolving your Product Management career ladder

Inside Intercom

Product Management is an elusive craft. The result is that performance reviews can be hard to do well, consistently, across multiple managers. The post Evolving your Product Management career ladder appeared first on Inside Intercom.

Leverage Your Organization for Best Product Decisions

Speaker: Rene Kolga, Senior Director of Product and Marketing, Nyotron

You can learn a lot by studying your product data, but the real magic happens when product managers blend different types of data from different sources. If you want to blend data and intuition to make bold decisions that move your product forward, you'll need to open yourself up to new data sources - but where do you get this new information? Rene Kolga, Senior Director of Product and Marketing at Nyotron, knows the answer: from other teams in your organization! Join us as Rene goes through the different teams you'll find in a B2B organization, how to build a strong relationship with those teams, and what kinds of insights you can get that will benefit your product.

What are some key signs that the managers that got you to $5m ARR may not be the right managers that will get you to 25m ARR?

SaaStr

Look for dashboards, strong project management, strong pipeline projection after $5m ARR. If you don’t see things getting more organized, that manager can’t scale. Inability to hire great Directors / managers under them. In fact, they say the same thing to their managers.

Three Questions for Fintech Product Managers

Andreessen Horowitz

One of the first challenges I faced when I joined Credit Karma’s product team four years ago was adapting my more generalized product management experience to the specificity of fintech and financial services.

Guide to SaaS Project Management Systems and Top Solutions

SaaS Metrics

Project management software are designed to improve efficiency of project management teams through tools including progress tracking and collaboration tools. Benefits of SaaS Project Management Systems The benefits of all cloud-based apps and services are pretty obvious.

Sales Managers & Enablement: Strengthening the Connection

Sales Hacker

The post Sales Managers & Enablement: Strengthening the Connection appeared first on Sales Hacker. Sales Enablement Sales Management Webinars

Potholes in your Roadmap and How to Fill Them

Speaker: Hope Gurion, Product Coach and Advisor

As a Product Manager, prioritizing work on your roadmap is an important part of your role. To answer roadmap questions, you're probably familiar with frameworks like RICE and Cost of Delay. But products are built by people, and people are messy - unlike these frameworks. Hope Gurion, Product Coach and Adviser, has identified potholes in your roadmap that are preventing you from planning as best as you can. She'll take you through all the opportunities to improve your organization's relationship to its roadmap that you may have missed along the way.

SMS Payments For Waste Management

Agile Payments

The waste management sphere is seeing a major increase in the volume of electronic payments. Short messaging service (SMS) solutions are a great way for your waste management company to offer a simple, effective customer service option.

Managing B2B Customer Lifecycle Stages

Totango

Successful management of these stages will allow you to continually deliver value to your customers throughout the years. . If you manage your B2B customer lifecycle stages properly, then the onboarding phase should focus on accelerating your customer’s ability to incorporate your product into their daily workflows. Keeping pace with your customer’s evolving needs and experiences throughout their journey is essential to remaining a part of their plans.

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4 Website Optimization Experts Weigh In On Project Management Challenges And Opportunities

The Daily Egg

The time when project management was considered a discipline that applies to just a few industries is gone. In 2019, wherever you look, you will find its traces.

Churn management 101: Top strategies for managing churn

ProfitWell

Most SaaS companies approach churn management all wrong. They want to improve retention, but they fail to make churn management—the process of identifying who’s at risk of fleeing and taking proactive steps to ensure they stick around—a priority. Why be proactive about churn management?

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Add Value with a Dashboard Refresh: What You Need to Know

Speaker: Miles Robinson, Agile and Management Consultant, Motivational Speaker

Dashboards and analytics can really set your application apart, but that doesn't mean you can implement them and forget about them. Are they adding value to your product? Do your users benefit from them anymore? What should be improved, and what do we have the resources to improve? Join Miles Robinson, former UX and Design Manager, as he explains the different ways to refresh your dashboards - and how to determine what's the best path to product dashboard success. You'll leave with an understanding of how to figure out the best next steps specifically for you and your application.

CRM Product Management is the New Black

Teamgate

Is CRM product management the new kid on the sales block? Without the benefit of detailed CRM product management you’ve already put yourself at a disadvantage. The word on the streets is that being product management savvy is the new silver bullet for smarter selling.

What are the core management roles in a SaaS startup?

SaaStr

Here’s my suggestion of the optimimum timing and sequencing: What Order Should You Hire Your Management Team In? The post What are the core management roles in a SaaS startup? There are plenty of folks to hire, but there’s a basic suite of VPs you’ll need to add on the way from $0.1m

IVR Payments For Waste Management

Agile Payments

An Interactive Voice Response (IVR) system is a simple, effective way for your waste management business to provide more thorough customer service. The public utilities and municipalities realm is experiencing a major increase in electronic payments.

How Successful Remote Teams Manage Mental Health

OpenView Labs

She has seen firsthand some of the ramifications of mental health and stress in the workplace and helps managers with ways to cope with their team’s mental health challenges. In the worst case, they can even make managers lazy and fearful.

Embedding Operational Reports: Everything Product Managers Should Know

Speaker: Dean Yao, Sr. Director of Product Marketing, Logi Analytics

Businesses are run with analytics - but companies continue to struggle with interpreting, analyzing, and distributing data. Operational reports help get information to the people who need it most, in formats they understand, and in a timeframe that matters. Join the webinar to learn how embedding operational reports can give your users a precisely formatted, ready-to-analyze view of their operational activities. World-class software teams are embedding operational reports to empower end users with interactive data visualizations, detailed information, and highly precise formats that can be shared via email, PDF, print, or online.

Making the Most of the Customer Lifecycle Management Process

Totango

How do you begin to manage all the potential outcomes, needs, and variables that determine the path ahead? The customer lifecycle management process segments the customer journey into stages, including onboarding, adoption, escalation, and renewal. How to Manage the Customer Lifecycle.

How to systemize the way your sales reps generate, manage and close opportunities

InsightSquared

I have three regional managers, but I’m very hands-on because I’m responsible for the final numbers we deliver. Joe: I have written compensation plans that includes a management-by-objective goal.

How Many Managers Will You Need This Year?

Tom Tunguz

Both are viable strategies, but hiring a strong management team at every level provides some key benefits. Managers help this by bringing their own network](), spending 30-50 percent of their time interviewing and recruiting, and will on board these new hires successfully.

Essential Tips to Manage Your Work Email

Teamgate

In this article, we look at some of the best tips that you can use to help manage your work email more professionally and effectively. You probably come across a lot of articles advising on how to manage new emails effectively when you are busy searching for some dissertation writing services.

What Is (and Isn’t) Product Management?

Speaker: Steve Johnson, VP of Products, Pragmatic Institute

Product Management is one of the most exciting - and most misunderstood - functions in technical organizations. Is it strategic or tactical? Is it a planning role or a support role? Many product professionals are unclear about what is (and isn't) product management. After all, product management spans many activities from business planning to market readiness. In this session, we’ll examine many product activities and artifacts for product strategy, planning, and growth, and introduce a simple tool that you can use in your organization to clarify the roles of product management and others. Steve Johnson explores the many roles of Product Management in this fun talk focused on why product managers should obsess on problems instead of solutions.