How to Improve Any SaaS Metric: Obsess About It

SaaStr

Q: What core SaaS metrics should we obsess about? Beyond MRR growth + managing the burn rate — which really are all that matters … you should obsess over improving every key metric and KPI. First just establish your baseline, for better or worse, in each key metric.

What Top Metrics do VC Funds Track After They Invest?

SaaStr

Q: What are the top portfolio company metrics that VCs track post-investment? A related post here: What are the most important metrics for SaaS? The post What Top Metrics do VC Funds Track After They Invest? Blog Posts Metrics

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Why Lead Velocity Rate (LVR) Is The Most Important Metric in SaaS

SaaStr

The thing is, sales is variant, and sales pipelines have big data quality issues — and worse, sales as a metric is a lagging indicator. Follow other Core Business metrics of course — just understand they aren’t as good.

Foolproof Marketing Metrics to Measure

InsightSquared

Below are a few tips I’ve learned to ensure I’m tracking meaningful metrics throughout the customer lifecycle and I can confidently say which marketing programs are driving real business for my organization’s bottom line. . Have a North Star Metric. As marketers, we often default to defining marketing’s top-of-funnel success with a metric that we could track with simple web tracking and marketing automation rules. Make sure to have your one north star metric.

Best Practices for a Marketing Database Cleanse

As frustrating as contact and account data management can be, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Entrusting a vendor to help maintain its accuracy and completeness is no ordinary engagement. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

Dear SaaStr: What are Some Tricks Software Companies Use to Manipulate Churn Metrics?

SaaStr

Q: What are some tricks software companies use to manipulate churn metrics? The post Dear SaaStr: What are Some Tricks Software Companies Use to Manipulate Churn Metrics? Blog Posts Company Stage Early Metrics Resource Type Role / Function Sales Topics

Understanding User Metrics Analysis

SaaS Metrics

That’s where knowledge of user metrics comes into play. Blog User Metrics AnalysisHaving a website is essential, but if a company is not using its website to its full potential to engage its customers, that website is practically useless.

Top 4 Customer Segmentation Metrics

Baremetrics

The Baremetrics customer segmentation tool helps you divide your customers by any metric you choose. But what are the top customer segmentation metrics? All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business.

6 Important Things Founders Get Wrong In Their Core Metrics

SaaStr

SaaS metrics can be more confusing than one might think. My SaaS Metrics Primer: * ARR always = 12x MRR. Look, ARR and MRR aren’t really GAAP metrics. Something important is off in finance, in metrics, in reporting, and/or collections. Blog Posts Metrics

What are some of the most important ecommerce analytic metrics you need to know

The Daily Egg

These days, The post What are some of the most important ecommerce analytic metrics you need to know appeared first on The Daily Egg. It’s essential to know the precise information to make an informed decision when it comes to running an eCommerce business.

How to Package and Price Embedded Analytics

dashboard of real-time metrics inside their primary application is all they need. HOW TO PACKAGE & PRICE EMBEDDED ANALYTICS. Practical Frameworks to Monetize Embedded Analytics Table of Contents Embedding Analytics to Lift Value and Revenue.

1 Key SaaS Sales Metric to Fine-Tune Sales Productivity

InsightSquared

For these reasons, accurately tracking key sales metrics and benchmarking your performance against peers and market leaders is critical to getting the most out of your sales resources. Typical SaaS Sales Metrics. At the highest level, SaaS companies look at sales expense, headcount, sales productivity and SaaS metrics like: The cost of new customer acquisition (CAC). Underlying those metrics are processes which can improve or reduce performance in each of the above metrics.

How to improve your websites quality metrics

SaaS Metrics

When it comes to website metrics, SEO performance is often one of the strongest indicators. The post How to improve your websites quality metrics first appeared on SaaS Metrics. Blog quality metricsHow do you know if your website is successful?

Core SaaS Metrics Interview at SaaSBoomi Now Available on the Orbit Shift Podcast

Kellblog

Talk to us about the culture of metrics. What are some of the best practices, and what are some things you should avoid while tracking metrics? Metrics SaaS Sales Startups

Flat Metrics: The One Clear and Simple Sign its Time to “Top” a VP

SaaStr

Really, what you tend to see when you keep a stretch VP too long in their current role is flat metrics. But a VP whose metrics are flat for more than a quarter rarely if even finds a way to reaccelerate growth later.

The Mindset of An Investor Today with Ben Narasin

Speaker: Peter Cowen, Managing Director, Sutton Capital Partners & Ben Narasin, Venture Partner, NEA

Join Peter Cowen, Managing Director at Sutton Capital Partners, and Ben Narasin, Venture Partner at NEA, as they look at the trends and perspectives on investing in today’s climate.

Customer Retention Metrics: The Metrics That Matter

Totango

There are many different types of customer retention metrics that one can track. Which customer retention metrics have the biggest impact on your business? Because customer health score is a complex metric, calculating it involves an advanced algorithm.

Reactivating Subscriptions: Reactivating and Resuming Metrics for your Subscriptions

Baremetrics

Reactivation MRR is a metric that tells you why your customers decided to reactivate their subscriptions. This metric gives you the most information when you combine it with strategically asking them why they wanted to cancel their subscription and what brought them back.

The Goldilocks Zone of SaaS Metrics

Point Nine Land

The challenge is that no single metric is very meaningful if considered in isolation , which is why my answer to these questions usually starts with “it depends”. We can call that the Goldilocks Zone of SaaS Metrics¹?. metrics marketing saas venture-capital startup

What Makes Tracking SaaS Metrics Different?

Baremetrics

With Baremetrics, you’ll have everything you need to track, measure, and optimize your SaaS financial metrics. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business.

The Mindset of An Investor Today - Arlan Hamilton

Join Peter Cowen, Managing Director at Sutton Capital Partners, and top VCs as they look at the trends and perspectives on investing in today’s climate.

Value Metrics and Why SaaS Companies Need Them

Baremetrics

Value metrics influence how much you charge customers for your SaaS product or subscription service. These metrics determine whether users consider your product or service a good value for the money. Track SaaS metrics with Baremetrics , the No.1 1 What are Value Metrics?

7 Critical Metrics to Measure the Effectiveness of Your Sales Enablement Strategy

Predictable Revenue

The post 7 Critical Metrics to Measure the Effectiveness of Your Sales Enablement Strategy appeared first on Predictable Revenue. The better, more refined your sales process is, the more regularly you will sell. This is why supporting and training your sales team is so important.

SaaS Metrics 101

OPEXEngine

Here’s a shout out to Dave Kellogg’s Key SaaS Metrics podcast, recently released on Aznaur Midov’s SaaShimi series. Dave does a terrific job explaining the current state of the art on important SaaS metrics. Dave writes regularly about SaaS metrics in Kellblog.

CFOs Benefit from Customer-centric Operations Metrics

OPEXEngine

It’s common for the commercial team to push for new products or features to sell, but if your metrics are showing customers having recurring problems, or operational teams struggling with inefficient systems, it’s easier to get alignment from everybody on what priority spending should be.

The Mindset of An Investor Today with Mark Mullen

Speaker: Peter Cowen, Managing Director, Sutton Capital Partners & Mark Mullen, Co-Founder, Bonfire Ventures

Join Peter Cowen, Managing Director at Sutton Capital Partners, and Mark Mullen, Co-Founder of Bonfire Ventures, as they look at the trends and perspectives on investing in today’s climate.

Top 4 SaaS Valuation Metrics at Different Growth Stages

OPEXEngine

In this blog, we are looking at the business metrics that can be measured quantitatively and providing a few insights on how investors analyze them. We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics.

Appearance on the Metrics That Measure Up Podcast

Kellblog

” — Me responding to Ray calling me the Yoda of SaaS metrics. Just a quick post to highlight my recent appearance on the Metrics That Measure Up podcast, hosted by Ray Rike , founder and CEO of RevOps^2 , a firm focused on SaaS metrics and benchmarking.

Using NBA Metrics to Scout Superstar Startups

Andreessen Horowitz

In fact, just as in tech companies, many sports franchises are trying to … The post Using NBA Metrics to Scout Superstar Startups appeared first on Andreessen Horowitz. Uncategorized go-to-market key startup metrics

Lessons learned: SaaS Metrics

Upscope

We've read up about SaaS metrics and we mention some internally but we rarely discuss some others like CAC and maybe because bootstrapped thinking is different to funded company thinking. What one lesson about metrics was the most important and why?

The Mindset of An Investor Today with Tim Draper

Speaker: Peter Cowen, Managing Director, Sutton Capital Partners & Tim Draper, Founder, Draper Associates

Join Peter Cowen, Managing Director at Sutton Capital Partners, and Tim Draper, Founder of Draper Associates, as they look at the trends and perspectives on investing in today’s climate.

Using Customer Satisfaction Metrics: NPS Best Practices

Totango

Luckily, there’s a measure for that, too: customer satisfaction metrics. Therefore, you should not only track customer satisfaction, but you should also empower your customer success team to take action based on the lessons these metrics teach you, customer satisfaction metrics. .

Usefulness of SaaS Metrics Lies in Context, Not Isolation

OPEXEngine

Metrics for software-as-a-service (SaaS) companies can be more informative, and therefore more actionable, if they’re viewed in relationship to one another rather than in isolation, Christoph Janz, managing partner of Point Nine Capital, says.

6 Important Metrics for SaaS Reporting

Baremetrics

Monthly Recurring Revenue (MRR) & Annual Recurring Revenue (ARR) Monthly recurring revenue (MRR) and annual recurring revenue (ARR) are two essential SaaS financial metrics. The post 6 Important Metrics for SaaS Reporting appeared first on Baremetrics.

A High Growth SaaS Playbook – 12 Metrics to Drive Success

For Entrepreneurs with David Skok

Building for Success Business Model SaaS Metrics Startup Help Growth metrics for SaaS companies SaaS SaaS businessI recently gave a talk at the 2018 SaaStock NYC conference in June. I had two goals I wanted to accomplish, present a simple model to understand SaaS business and to show a simple model of a SaaS business and to show the key levers a CEO can pull to achieve the greatest impact on their business.

User-Centered Development: The Importance of User Empathy to Build the Right Thing

Speaker: Jesse Walker, Product Manager at Canva

As product managers, our primary focus should always be on creating value for our users. When you add the complexities of working in a fast-moving organization, we can sometimes lose sight of the forest for the trees. Join Jesse Walker, Product Manager at Canva, as he shares tips on how to build user empathy into everything you build.

The Metrics-driven SaaS Business

Chaotic Flow

My first serious lesson in the criticality of SaaS metrics was about six years ago when I was unexpectedly stumped in a board of directors meeting. In 2014, we not only have a much better understanding of the financial levers that drive SaaS business success, we are on the verge of a metrics revolution in the way SaaS businesses are managed. Today we are witnessing the emergence of The Metrics-driven SaaS Business. The SaaS Metrics Mandate. The SaaS Metrics Universe.

SaaS Conversations: Building a Culture of Metrics

OPEXEngine

Last week, Mike Volpe, CEO of Lola.com , and I had a terrific, hour-long discussion on the value of a metrics-driven culture at every stage of growth, from early stage to large enterprise. As the SaaS industry has evolved, so too have the metrics and company management structures.

Introducing metriql: Open-source metrics store

Rakam

Meet rakam’s newest product, metriql: The first open-source metrics store where companies can define their metrics centrally as code on top of their dbt projects and then sync their data models to multiple BI or data tools at once.

Increase Customer Success with Equivalent Metrics

TriTuns

Developing equivalent metrics is essential for getting people to adopt your software! People and organizations are obsessed with data and metrics to “prove” results. Metrics Need to Change Behavior. PACE Yourself with Equivalent Metrics!

The North Star Playbook

Every product needs a North Star. In this guide, we will show you the metrics product managers need to tie product improvements to revenue impact. If you are looking for a more-focused, less-reactive way to work, this guide is for you.