Building a Stellar Engineering Organization

SaaStr

Claire Hough is the VP of Engineering at Apollo and has nearly 20 years leading engineering and development teams at Udemy, Napster, and Netscape. Claire Hough | VP of Engineering @ Apollo. Vijay Gill | SVP of Engineering @ Databricks. Databricks SVP of Engineering.

Reverse Engineer Pipeline to Hit Your Goals

InsightSquared

Building a $100M ARR Sales Team the Second Time Around with WP Engine (Video + Transcript)

SaaStr

I’m the SVP of sales for WP Engine. Then fast forward to WP Engine. I’ve been with WP Engine for the last five-and-a-half years. One of the things that I do at WP Engine I’ve always done is I overembellish that.

When should engineering managers write code?

Inside Intercom

Many engineers who make the transition to a management role face a bit of a conundrum – if I stop doing hands-on work, my team will lose a strong engineer and instead will gain an inexperienced manager. My answer was instant: I wanted to onboard as an engineer.

Engineering the Genome: Challenges and Opportunities in the Next Wave of Medicine

Andreessen Horowitz

We’ve gone from small molecules, to antibodies, to using biological machinery itself as we engineer our genomes to treat diseases. … The post Engineering the Genome: Challenges and Opportunities in the Next Wave of Medicine appeared first on Andreessen Horowitz.

The Critical Building Blocks of an Enterprise Sales Engine

InsightSquared

In the mid-market and SMB worlds, we can create an activity focused and pipeline coverage oriented ‘reverse engineering’ approach to figure out where we are going to land. Many of you will at some point be faced with a board or executive team who want to get a slice of the juicy enterprise market after experiencing success in the mid-market. This article has some key takeaways on the pre-requisites for success from a sales org profile standpoint.

How engineers can make an impact outside the code editor

Inside Intercom

Product engineers are experts at identifying, understanding and solving problems. Here are the five areas that we encourage product engineers to contribute to as they seek to maximize their impact. It’s important that engineers are given the support to feel comfortable doing this.

Adding Engineering Metrics to the Redpoint SaaS Metrics Template

Tom Tunguz

When I shared the Redpoint SaaS Metrics Template, I wrote about the difficulty I had identifying key engineering metrics. I think these three metrics provide a sense of engineering efforts for boards and executives to discuss. I wish there a way to get a sense of engineering cadence or productivity (similar to AE quota attainment), but that remains elusive.

How to prepare for engineering interview assignments

Inside Intercom

Interview assignments have become a common component of the hiring process for engineering roles. If you’re interviewing for a job at Intercom, we aim to develop a holistic understanding of the way you think about building product and approach engineering problems. Engineering

Customer Success: Your Next Growth Engine

Groove HQ

The post Customer Success: Your Next Growth Engine appeared first on Groove Blog. How customer success can help you retain and acquire customers Lately, I’ve been thinking about the recent times I’ve reached out to any kind of company for support.

Systems Engineering for Platforms & Organizations [Podcast]

OpenView Labs

The post Systems Engineering for Platforms & Organizations [Podcast] appeared first on OpenView This episode of BUILD features Alex Marinos, Founder & CEO of one of the newest members of the OV portfolio, balena.

The key to having impact as an engineer? Empathy

Inside Intercom

As product engineers, we like to build things, we like to solve problems, and we also want to have impact, right? From an engineer’s point of view, my work was done, right? Empathy engineering. How do we have maximum impact as engineers?

Investing in Engineering

wepay

After joining WePay many years ago I’m now its longest tenured software engineer and I’m proud of the corporate culture I’ve helped develop. Early on, WePay struggled to establish an effective way to grow the engineering team.

How we’re building a marketing engine to move upmarket

Inside Intercom

The post How we’re building a marketing engine to move upmarket appeared first on Inside Intercom. Most SaaS companies start with a single solution designed for a single audience.

WePay Engineering and Kubernetes Containerization

wepay

The WePay Engineering blog regularly publishes articles about how we use modern technologies to pursue constant improvement in our work. The most recent article focuses on containerization patterns we’ve been experimenting with and using in Google Kubernetes Engine (GKE).

Why your engineering processes need to solve real problems

Inside Intercom

I came to Intercom from a company with a culture of heavyweight engineering processes. From an engineering perspective, it successfully kept you focused on coding. When I started at Intercom, however, I was surprised at how lightweight the weekly engineering processes felt compared to my previous company. The post Why your engineering processes need to solve real problems appeared first on Inside Intercom.

Engineering Your Own “Luck”: The 3 Key Rules of Building Globally Distributed Teams with Eventbrite (Video + Transcript)

SaaStr

Come and hear about the typical pitfalls (and how to avoid them) from Pat Poels, an executive with over seven years under his belt leading Eventbrite’s now 300+ strong engineering team that sits across North America, South America, and Europe. And, how does he close engineers?

Making the transition from consultant to product engineer

Inside Intercom

Those unfamiliar with what product engineers do could be forgiven for assuming that it’s all broadly the same job. But making the transition from consultant engineer to a product engineer was a revelation – I realized that working as an engineer in client services and working as a product engineer are essentially two completely different jobs, bridged only by the common use of technology. Being a Consultant Engineer.

Embracing the deadline: How engineers benefit from delivery dates

Inside Intercom

Are there any new engineering processes that might slow things down? The post Embracing the deadline: How engineers benefit from delivery dates appeared first on Inside Intercom. Engineering deadlines project management

Reddit’s Nick Caldwell on engineering leadership

Inside Intercom

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Engineering leaders must do 2 things: a) execute and deliver high-quality software on a predictable schedule, and b) have the people skills to attract, retain and develop strong talent. I got into engineering through my father.

Stripe’s Will Larson on engineering and infrastructure management

Inside Intercom

As a startup scales, the importance of infrastructure engineers simply can’t be overstated. They’re the ones making sure your app is secure, that uptime looks good, and that the rest of your engineering org has the right tools to build features your users need and want. Today he’s leading Foundation Engineering at Stripe. One of my friends who had worked at Digg had moved there, and I went to work on the infrastructure engineering team.

Smells like team spirit – what sports and engineering teams have in common

Inside Intercom

We borrow a lot of the words and concepts we use to describe our engineering teams from the world of sports – from huddles and scrums to sprints and even goals, the terminology resonates from the pitch to the office. My time as an engineering manager at Intercom has reinforced for me the parallels between team sports and being part of a successful engineering team. Startups company culture Engineering engineering teams

Rapid response: How we fixed our on call process to avoid engineer burnout

Inside Intercom

On call work like this can be a powerful customer orientated activity that connects engineers to the value customers get from your product. We realized that we had ended up with an on call setup we weren’t proud of, and had a number of critical problems that we wanted to solve, such as: There were too many people on call at any moment in time – our infrastructure wasn’t so large that it required at least five engineers having their weekends disrupted.

Break point: Product engineers and the pursuit of speed and safety

Inside Intercom

As engineers, one of the fundamental things we have to learn is the extent to which we can break things – how do we get the right balance between shipping safely and shipping fast? Almost 3 years in as a product engineer here, I have changed my perspective.

Growth Engineer Job Description Cheatsheet

Sylvia Ng

Putting together a job description for a Growth Engineer? The below tidbits are taken from 30+ job descriptions for Growth Engineers, all from tech companies such as Asana, Airbnb, AdRoll, Cybercoders, Mircosoft, UXPin, and Zenefits, to name a few. Engineer first.

Smells like team spirit – what sports and engineering teams have in common

Inside Intercom

We borrow a lot of the words and concepts we use to describe our engineering teams from the world of sports – from huddles and scrums to sprints and even goals, the terminology resonates from the pitch to the office. My time as an engineering manager at Intercom has reinforced for me the parallels between team sports and being part of a successful engineering team. Startups company culture Engineering engineering teams

Going on tour: How we spread engineering knowledge and culture across Intercom

Inside Intercom

Large engineering organizations face a common problem – different teams working on different parts of a product can end up having specific domain knowledge, and even specific cultures, that can lead to silos. What is an engineering tour? How to design an engineering tour.

Edmond Lau and Jean Hsu on engineering more leaders and better working relationships

Inside Intercom

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. Many engineers feel like they must make a jump into management to lead. But as Jean and Edmond will now tell you, following years of engineering leadership at Quip, Quora, Medium and more, that simply isn’t the case. Jean: Especially with engineering teams.

What to expect: Your first few months as an engineer at Intercom

Inside Intercom

I was curious to see how the company ensures that every new engineer has the opportunity to do the best job of their career, and how that would translate to my personal growth and everyday life in Intercom. Making an impact as an engineer. It’s common for a new engineer to undertake simple tasks for their first few weeks in a new job but you won’t find this at Intercom. Achieving impact for our customers that fast is extremely motivating and empowering for a new engineer.

Reverse Engineering Your Startup’s Success

Tom Tunguz

Working backwards is one of the most important skills founders and startups employ because it’s a technique to reverse engineer success. By identifying goals and constraints we can find reverse engineer solutions within those parameters

Top SEO Guides: Search Engine Optimization Strategies And Tips

Backlinkfy

Articles in this guide are well researched and implemented Search Engine Optimization strategies! With this guide, you’ll be able to understand how SEO works, what you need to start growing on search engine results and how to keep the process going even with Google algorithm changes.

PODCAST 44: From Sales Engineer at Salesforce to building a $100M company w/ Travis Bryant

Sales Hacker

Travis began his career designing web portals for car dealerships before joining Salesforce as a Sales Engineer. What is a Sales Engineer and how do SEs work together with Account Executives. How to Know if You Need an Account Executive or a Sales Engineer [8:55].

A framework for optimising your Growth Engine

Aaron Beashel

In a recent post on my blog titled 4 stages of growth hacking , I make the point that optimising your Growth Engine is often an overlooked step of the Growth process. Without having an optimised growth engine (particularly an optimised acquisition funnel & a low churn rate ) you will have a very difficult time scaling your growth either because you cannot find profitable channels or your high churn rate means you’ll hit a growth ceiling.

SaaStr Podcasts for the Week with Gainsight and WP Engine — September 13, 2019

SaaStr

Ep.264: Allison Pickens is the COO @ Gainsight, the company that provides everything you need to turn your customers into your biggest growth engine. Ep: 265: Matt Schatz is SVP of Sales at WP Engine, responsible for defining and executing the global sales strategy. WP Engine.

How to create a Growth Engine for your SaaS product

Aaron Beashel

This framework focuses on combining all these different initiatives into a ‘machine’ I like to call a Growth Engine. What is a growth engine? How do I design a growth engine for my SaaS product? How do I build a Growth Engine for my SaaS product?

How One Startup's Engineering Team Cut their Engineering Release Times in Half

Tom Tunguz

When I worked as an engineer, I loved crafting code and feeling the satisfaction of having built something each day. A few quarters ago, the company implemented Joel Spolsky’s Evidence Based Scheduling techniques which enabled Axial’s engineering team to more than halve their release schedule times. Recently, Matt Story, head of engineering at Axial, spoke about the company’s transition.

WePay Engineering: Keeping a service mesh monitored and highly available

wepay

We’ve written previously about our engineering team’s efforts in this area, specifically how we use service mesh technologies to manage all the many services. . The WePay engineering blog covers many of the techniques and approaches we use and how we come to choose them.