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I Never Lost a Customer I Actually Visited
SaaStr
FEBRUARY 27, 2021
There’s a lot to talk about in customer success about churn, and about upsells. Together, they are one of the most critical topics in recurring revenue business models.
Trending Articles
Agile Project Management: The Beginner’s Guide
The Daily Egg
FEBRUARY 28, 2021
Project management can have you feeling like you are endlessly chasing your tail. Keeping track of all the moving parts—from team members, to project deliverables, to stakeholder expectations—can be both challenging and exhausting.
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The 48 Types of VP Sales. Make Deadly Sure You Hire the Right One.
SaaStr
FEBRUARY 25, 2021
Ah the VP of Sales. The toughest hire. Such a high failure rate. I want to help. So this is the third in our series. The first post is What a Great VP of Sales Actually Does. So you expect the right things, and hire your rockstar at the right time to do the right things.
Critical Path Project Management
The Daily Egg
FEBRUARY 27, 2021
What exactly is the critical path project management method? Suppose you’re asked to write a very short recipe for making an omelet. You’ll probably mention three steps: Add butter to a heated pan, pour in beaten eggs, and cook the egg mixture for 3-5 minutes.
Realizing the Benefits of Automated Machine Learning
Advertiser: Data Robot
How are organizations using machine learning and artificial intelligence (AI) to derive business value? Renowned author and professor Tom Davenport explains the rise of automated machine learning, its benefits, and success stories from businesses that are already using it.
Webinar Recap: Increase Your Funnel Throughput with Analytics & Coaching
InsightSquared
FEBRUARY 26, 2021
The RevOps Experts Weigh In. Todd Abbott , CEO of InsightSquared , and Tanner Mezel , VP of Sales and Marketing at DSG , recently hosted the webinar, “Improving Funnel Throughput with Analytics & Coaching.”
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More Trending
NFTs and a Thousand True Fans
Andreessen Horowitz
FEBRUARY 27, 2021
In his classic 2008 essay “ 1000 True Fans , ” Kevin Kelly predicted that the internet would transform the economics of creative activities: To be a successful creator you don’t need millions.
Localization: translating content for a global audience
Trint
FEBRUARY 26, 2021
Global offices and distributed teams were becoming a lot more common in the modern workplace even before the pandemic hit. Teams need the tools to work together in real-time, no matter where they are. At the same time, brands need to be able to capitalize on the exposure that comes from virtual life.
The Importance of Account Planning
Predictable Revenue
FEBRUARY 25, 2021
We always hear people talk about how to land big accounts, but today Collin Stewart & Greg Callahan will be diving deep into how to expand on the accounts you’ve already got. The post The Importance of Account Planning appeared first on Predictable Revenue.
Investing in Optimism
Andreessen Horowitz
FEBRUARY 24, 2021
Ethereum has proven itself to be an extremely popular computing platform, with both developer and user demand growing dramatically.
B2B SaaS Financial Operations Trends Report 2021
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From the economy to funding to the downstream impacts of ASC-606 adoption, we explore what finance teams and founders alike are most concerned about in 2021 in our report. If you're in B2B SaaS, you don't want to miss this one.
On “Paying” Your Mentors and Advisors: The 2.5x Rule
SaaStr
FEBRUARY 22, 2021
If I had 1 mentor, just 1, Who said: If you are at $10m ARR, Growing 100%, With 150% net revenue retention, With 80% viral and free lead acquisiton, And 50+ NPS, Then, You have already build a unicorn-in-waiting. If i'd had just 1. Find yours.
Project Management Process – The Beginner’s Guide
The Daily Egg
FEBRUARY 24, 2021
The biggest problem many project managers—especially inexperienced ones—face is lack of clear goals and a lack of clear communication about who is responsible for what. Poor communication also causes ineffective results and unclear ideas about the project’s deliverables.
Create a killer video strategy: your ultimate video content creation guide
Trint
FEBRUARY 22, 2021
Video is booming and it’s everywhere. In fact, it’s become so successful as a marketing tool, that it can do more for your brand than any other content type.
Our Investment In Emotive
Mucker Capital
FEBRUARY 24, 2021
Mucker’s first meeting with Emotive happened in November of 2018, though our initial investment wouldn’t happen until 18 months later in May 2020 when we would lead their Series A.
What is Contextual Analytics? The Next Evolution of Embedded Analytics
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Download this white paper to learn what contextual analytics is, how BI platforms like Yellowfin revolutionize the way users discover insights from their data with native contextual analytics, and how it adds value to your software solution by elevating the user experience.
Investing in Reforge
Andreessen Horowitz
FEBRUARY 23, 2021
The rate of technological change over the last decade has been astounding. We’ve not only seen new companies and industries established, but also entirely new jobs and skills.
10 Rules to Being a VP of Sales in a Startup
SaaStr
FEBRUARY 26, 2021
Brendon Cassidy, my VP of Sales wrote a version of this piece a while back. It had 2,398 likes and clearly hit a chord with people.
Project Management Principles to Know
The Daily Egg
FEBRUARY 26, 2021
You come up with an excellent idea you believe will boost conversions and reduce operational costs. But you can’t execute your idea without a plan in place. Without a plan, you’re likely to fail at your mission, which may even cost you your job.
Create a killer video strategy: your ultimate video content creation guide.
Trint
FEBRUARY 22, 2021
Video is booming and it’s everywhere. In fact, it’s become so successful as a marketing tool, that it can do more for your brand than any other content type.
Brand Health Report: Tech Talent Ranks the Most Innovative Companies They'd Love to Work for and Why
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Hired surveyed more than 4,000 tech workers to find out which companies rank as their most desirable employers and how other organizations can compete for their attention. Download this report to learn what tech talent values most in a potential employer and how to improve your employer brand.
Best WordPress Cache Plugin
Neil Patel
FEBRUARY 27, 2021
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Three seconds. That’s all your visitors give you when they come to your website. If your website takes any longer to upload, 40% of people will abandon it.
How to Build Online Authority For a More Effective Sales Process
Sales Hacker
FEBRUARY 22, 2021
Every experienced salesperson dreams of a short, uncomplicated sales cycle – especially in the B2B world, where we can forget about the impulse buy. In this space, there’s an art to delicately nurturing a lead while also driving them toward closure.
Your #1 Sales Rep Should Be Driving an M8 Convertible By Month 12. (And Not Buying a Panerai Watch.)
SaaStr
FEBRUARY 23, 2021
I want to spend a few posts and some time on sales comp plans for early-ish stage SaaS companies (up to say $20m in ARR). Because almost all the sales comp plans you are going to read about, and learn about are great — for SaaS companies that are well post-Scale.
Earned Value Management – The Beginner’s Guide
The Daily Egg
FEBRUARY 23, 2021
The International Space Station originally had a $36.75 billion budget. But when it ended—six years later than planned—the cost had skyrocketed to $105 billion. That’s a 186% hike from its planned value and is essentially a disaster.
"I Love Filling Out 12-Page Applications and Waiting Weeks For a Response,” Said No Merchant Ever
Advertiser: Infinicept
Learn how becoming a payment facilitator can improve a merchant’s experience and your revenue.
6 Essentials when Selecting Customer Success Tools
Totango
FEBRUARY 24, 2021
Customer success tools can help you increase your revenue by promoting client satisfaction and retention. To get the results you want, it’s important to invest some time in selecting the right software. Here are six essential features to look when selecting customer success tools. Easy Integration.
10 Successful Google Advertising Ideas
Neil Patel
FEBRUARY 26, 2021
Coming up with Google advertising ideas is challenging. However, it’s well worth it to have a solid strategy. With around 3.5 billion searches per day , Google gives you an incredible opportunity to get in front of the right audience. Of course, you first need to know what you’re doing.
How to Sell to a CFO: 8 Tips to Keep In Mind
Sales Hacker
FEBRUARY 24, 2021
Businesses play an essential role in shaping the world around us, and this happens through the collaborative efforts of executives and the workforce.
Google Says Cloud Will Triple Again in Next 5 Years
SaaStr
FEBRUARY 22, 2021
We did a deep dive on Google Cloud’s incredible numbers the other day here but there was one point in particular it’s worth doing a deep dive on.
How to Measure DevSecOps Progress and Ensure Success
Speaker: Shannon Lietz, Director of DevSecOps Team, Intuit
The new DevSecOps team is up and running, and you feel ready to take on rising security threats while delivering quality software updates. But that leaves just one question: how do you monitor your new program as effectively and efficiently as possible? Join Shannon Lietz, Director of DevsecOps at Intuit, and award-winning innovator, to learn the answers to these questions so you can lead your DevSecOps team to the top!
Waterfall Project Management – The Beginner’s Guide
The Daily Egg
FEBRUARY 22, 2021
In the project management world, waterfall is as straightforward as it can get. It’s a linear project management approach where you gather stakeholder and customer requirements at the beginning of a project and then follow a sequential project plan to accommodate those requirements. That’s it!
Three Keys to Increasing Customer Renewals
Totango
FEBRUARY 26, 2021
This happens to you more often than you’d like to admit. Your sales team lands a new customer with great potential. You work hard at the on-boarding process and hit all of the milestones. Roll-out is on schedule. Over the year(s) of their contract term, you resolve every issue quickly.
16 Minutes #56: When Christie’s Meets Crypto — The NFT Moment
Andreessen Horowitz
FEBRUARY 25, 2021
In this week’s episode of 16 Minutes — where we talk about tech trends in the news, what’s hype/ what’s real, and where we are on the … The post 16 Minutes #56: When Christie’s Meets Crypto — The NFT Moment appeared first on Andreessen Horowitz.
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