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The post Data-Driven Outbound as an Acquisition Channel appeared first on Sales Hacker. Sales Development Live Events MORE
This week was our “dead week” at Team SaaStr where we rest and recover a bit from 2020 SaaStr Annual at Home. Look for more news soon on our next big digital event, new products, and more — soon!! MORE
Customer service is the lifeblood of businesses. From small ecommerce sites to Fortune 500s, organizations of all sizes across every industry must prioritize their customers to be successful. But like everything else in today’s day and age, customer support has gone digital. MORE
We cover the latest coming out of Apple’s event yesterday, focusing on their new watches (including a lower price model); new sensors (including blood oxygen); and services for healthcare. MORE
Since Netflix started in the late 90s as a DVD-by-mail rental service competing with Blockbuster, it has completely reinvented itself… twice – first, when it went from DVD rental to video streaming platform, and then again when it went from … The post a16z Podcast: Designing a Culture of Reinvention appeared first on Andreessen Horowitz. MORE
I am surprised how many CEOs can't answer this question-and-a-half well, or even at all: "Why do you really win deals? Why did your top 5 customers pick you?" " But, all the great CEOs can. — Jason ?BeKind? BeKind? Lemkin ?? jasonlk) September 14, 2020. MORE
Customer success metrics should always lead to action. The most important metrics are used to reveal the kind of customer experience you are delivering. This knowledge comes with a responsibility to act. MORE
But, there’s one company who believe that’s not always the case. Kyum Kim is the Head of U.S. Operations and co-founder of Blind , the anonymous social platform for verified professionals. MORE
The folks at Plannuh, specifically Peter Mahoney, Scott Todaro, and Dan Faulkner, asked me to write the forward for their new book, The Next CMO: A Guide to Marketing Operational Excellence. Free download here.). In this post, I’ll simply present the Forward that I wrote for them. MORE
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Phone communication plays a critical role in today’s business landscape. Practically every business, regardless of size or industry, needs to have a business phone system. MORE
Hemingway famously wrote that there are two ways to go bankrupt: gradually, then suddenly. In many ways, the impact of technology on our day-to-day financial choices has followed a similar trajectory. MORE
90 
SEPTEMBER 15, 2020
Your communication with your customer is the force multiplier that can unlock the full potential of your product. The advice, lessons, and encouragement you provide can guide your customer to achieve maximum return on their investment and drive growth that benefits both of you. MORE
Dedicated servers are the top of the line in web hosting. As the name implies, your website won’t be sharing server resources with any other sites—you’ll have a server all to yourself. MORE
Answering the most common and most pressing questions about MRR to guide your 2021 planning. Monthly recurring revenue is one of the least exciting topics to take on in 2020. It is simple (to calculate). Everyone knows what it is about. MORE
90% of my evaluation of any leader that works for me is the quality of people they can get to work for them. This could be wrong… Maybe it should be 95%. — Todd McKinnon (@toddmckinnon) September 13, 2020. Recruiting is tough. I certainly don’t do it well enough. MORE
According to Smart Insights, 49 percent of organizations don’t have a clearly defined digital strategy. Choosing the right digital strategy for your business is essential. Experience helps you sift through what to do differently, what not to do, and where to focus your energy. MORE
Imagine moving thousands of articles, pages, images, and videos from one place to another. It sounds like an extensive, time-consuming mess because it is. But that’s exactly what you have to do if you choose the wrong content management system. MORE
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One of our top sessions from our recent Annual at Home event was from GitHub’s COO, Erica Brescia. For those unfamiliar with her background, Brescia started off as the founder and COO of Bitnami, a 75 person startup. MORE
Unfortunately, when the quantity of messages increases, the quality of the outreach often suffers. And in a post-COVID world where people are starved for human connections, CSOs need to ensure their need for speed doesn’t get in the way of personal, meaningful communication. MORE
Although Pinterest is often regarded as the go-to platform for pinning recipes and home décor ideas, it’s also a powerful digital marketing tool. More than 416 million people visited Pinterest each month to explore and categorize ideas they love. MORE
The post How to Inspire, Grow, and Enable Your Teams in a Down Market appeared first on Sales Hacker. Career Development Chorus Marquee Partner Live Events MORE
In case u missed @SaaStrAnnual State of the Cloud w @bdeeter @TheValuesVC. ??Future Future of work = remote ??Privacy Privacy debt = new technical debt ??Cloud Cloud proliferating globally ??B2B B2B txns moving online ??APIs APIs driving innovation ??Automation Automation at scale. MORE
With so many people using personal devices for work-related tasks, cybersecurity is more important today than ever before. Hackers are getting more sophisticated, and protecting your organization’s data needs to be a top priority. Endpoint security software is the solution. MORE
Between rushing to save deals, pivoting products, and adjusting messaging , these last couple of months have been a whirlwind for sales teams. And as the dust has begun to settle, that annual trip to Hawaii — or any President’s Club incentive trip — is out of the question. MORE
I get sent this resume to review all the time. Director+ of Sales at Slack / Zoom / DropBox / Pick Your Brand Name SaaS Company. Took Hot Start-Up from $0 to $30m as VPS from Day 0. Was there “early” through IPO and did amazing things. That all sounds impressive, for sure. But were they great? MORE
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Without customers, your business wouldn’t exist. I guess it could… but you wouldn’t last long without a stream of revenue helping you keep the lights on. MORE
Revenue Operations is at the forefront of a paradigm shift — to view the buyer’s journey as a seamless thread across multiple people, systems, and value propositions. MORE
With more than 300,000+ web hosting providers on the market today, finding the best hosting plan for your website can be challenging. Whether you’re starting a new website from scratch or looking to upgrade your existing plan, cloud web hosting is an excellent option to consider. MORE
SaaStr
SEPTEMBER 17, 2020
I get sent this resume to review all the time. Director+ of Sales at Slack / Zoom / DropBox / Pick Your Brand Name SaaS Company. Took Hot Start-Up from $0 to $30m as VPS from Day 0. Was there “early” through IPO and did amazing things. That all sounds impressive, for sure. But were they great?
The Daily Egg
SEPTEMBER 18, 2020
Imagine moving thousands of articles, pages, images, and videos from one place to another. It sounds like an extensive, time-consuming mess because it is. But that’s exactly what you have to do if you choose the wrong content management system.
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SaaStr
SEPTEMBER 13, 2020
90% of my evaluation of any leader that works for me is the quality of people they can get to work for them. This could be wrong… Maybe it should be 95%. — Todd McKinnon (@toddmckinnon) September 13, 2020. Recruiting is tough. I certainly don’t do it well enough.
Andreessen Horowitz
SEPTEMBER 15, 2020
Since Netflix started in the late 90s as a DVD-by-mail rental service competing with Blockbuster, it has completely reinvented itself… twice – first, when it went from DVD rental to video streaming platform, and then again when it went from … The post a16z Podcast: Designing a Culture of Reinvention appeared first on Andreessen Horowitz.
Chart Mogul
SEPTEMBER 17, 2020
Answering the most common and most pressing questions about MRR to guide your 2021 planning. Monthly recurring revenue is one of the least exciting topics to take on in 2020. It is simple (to calculate). Everyone knows what it is about.
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SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
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The Daily Egg
SEPTEMBER 16, 2020
Customer service is the lifeblood of businesses. From small ecommerce sites to Fortune 500s, organizations of all sizes across every industry must prioritize their customers to be successful. But like everything else in today’s day and age, customer support has gone digital.
Andreessen Horowitz
SEPTEMBER 16, 2020
Hemingway famously wrote that there are two ways to go bankrupt: gradually, then suddenly. In many ways, the impact of technology on our day-to-day financial choices has followed a similar trajectory.
Neil Patel
SEPTEMBER 15, 2020
Although Pinterest is often regarded as the go-to platform for pinning recipes and home décor ideas, it’s also a powerful digital marketing tool. More than 416 million people visited Pinterest each month to explore and categorize ideas they love.
Sales Hacker
SEPTEMBER 17, 2020
The post How to Inspire, Grow, and Enable Your Teams in a Down Market appeared first on Sales Hacker. Career Development Chorus Marquee Partner Live Events
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No one designs bad dashboards and reports on purpose. So why do so many applications have terrible analytics experiences? Download this ebook for secrets to creating dashboards and reports your users will love.
SaaStr
SEPTEMBER 17, 2020
One of our top sessions from our recent Annual at Home event was from GitHub’s COO, Erica Brescia. For those unfamiliar with her background, Brescia started off as the founder and COO of Bitnami, a 75 person startup.
The Daily Egg
SEPTEMBER 17, 2020
With so many people using personal devices for work-related tasks, cybersecurity is more important today than ever before. Hackers are getting more sophisticated, and protecting your organization’s data needs to be a top priority. Endpoint security software is the solution.
Kellblog
SEPTEMBER 14, 2020
The folks at Plannuh, specifically Peter Mahoney, Scott Todaro, and Dan Faulkner, asked me to write the forward for their new book, The Next CMO: A Guide to Marketing Operational Excellence. Free download here.). In this post, I’ll simply present the Forward that I wrote for them.
Totango
SEPTEMBER 18, 2020
Customer success metrics should always lead to action. The most important metrics are used to reveal the kind of customer experience you are delivering. This knowledge comes with a responsibility to act.
Advertisement
With so many factors and people to consider, how do you make sure you pick the right LMS? It’s simple: This guide covers crucial considerations with actionable advice and professional insights, so you know you’ve picked the perfect eLearning solution.
Sales Hacker
SEPTEMBER 16, 2020
Between rushing to save deals, pivoting products, and adjusting messaging , these last couple of months have been a whirlwind for sales teams. And as the dust has begun to settle, that annual trip to Hawaii — or any President’s Club incentive trip — is out of the question.
SaaStr
SEPTEMBER 14, 2020
I am surprised how many CEOs can't answer this question-and-a-half well, or even at all: "Why do you really win deals? Why did your top 5 customers pick you?" " But, all the great CEOs can. — Jason ?BeKind? BeKind? Lemkin ?? jasonlk) September 14, 2020.
The Daily Egg
SEPTEMBER 14, 2020
With more than 300,000+ web hosting providers on the market today, finding the best hosting plan for your website can be challenging. Whether you’re starting a new website from scratch or looking to upgrade your existing plan, cloud web hosting is an excellent option to consider.
Andreessen Horowitz
SEPTEMBER 18, 2020
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Download this template that includes calculations, formulas, definitions and a customizable dashboard. The template includes subscription momentum metrics (ARR, customer count, avg. ARR), churn and retention metrics, and customer lifetime value metrics.
Neil Patel
SEPTEMBER 16, 2020
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Phone communication plays a critical role in today’s business landscape. Practically every business, regardless of size or industry, needs to have a business phone system.
Sales Hacker
SEPTEMBER 18, 2020
Revenue Operations is at the forefront of a paradigm shift — to view the buyer’s journey as a seamless thread across multiple people, systems, and value propositions.
SaaStr
SEPTEMBER 13, 2020
This week was our “dead week” at Team SaaStr where we rest and recover a bit from 2020 SaaStr Annual at Home. Look for more news soon on our next big digital event, new products, and more — soon!!
The Daily Egg
SEPTEMBER 15, 2020
Dedicated servers are the top of the line in web hosting. As the name implies, your website won’t be sharing server resources with any other sites—you’ll have a server all to yourself.
Speaker: Daniel "spoons" Spoonhower, CTO and Co-Founder at Lightstep
Many engineering organizations have now adopted microservices or other loosely coupled architectures, often alongside DevOps practices. Together these have enabled individual service teams to become more independent and, as a result, have boosted developer velocity. However, this increased velocity often comes at the cost of overall application performance or reliability. Worse, teams often don’t understand what’s affecting performance or reliability – or even who to ask to learn more. Distributed tracing was developed at organizations like Google and Twitter to address these problems and has also come a long way in the decade since then. By the end of this presentation, you’ll understand why distributed tracing is necessary and how it can bring performance and reliability back under control.
Totango
SEPTEMBER 15, 2020
Your communication with your customer is the force multiplier that can unlock the full potential of your product. The advice, lessons, and encouragement you provide can guide your customer to achieve maximum return on their investment and drive growth that benefits both of you.
Neil Patel
SEPTEMBER 18, 2020
According to Smart Insights, 49 percent of organizations don’t have a clearly defined digital strategy. Choosing the right digital strategy for your business is essential. Experience helps you sift through what to do differently, what not to do, and where to focus your energy.
Sales Hacker
SEPTEMBER 17, 2020
Unfortunately, when the quantity of messages increases, the quality of the outreach often suffers. And in a post-COVID world where people are starved for human connections, CSOs need to ensure their need for speed doesn’t get in the way of personal, meaningful communication.
SaaStr
SEPTEMBER 14, 2020
In case u missed @SaaStrAnnual State of the Cloud w @bdeeter @TheValuesVC. ??Future Future of work = remote ??Privacy Privacy debt = new technical debt ??Cloud Cloud proliferating globally ??B2B B2B txns moving online ??APIs APIs driving innovation ??Automation Automation at scale.
Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises
It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.
Inside Intercom
SEPTEMBER 17, 2020
But, there’s one company who believe that’s not always the case. Kyum Kim is the Head of U.S. Operations and co-founder of Blind , the anonymous social platform for verified professionals.
Andreessen Horowitz
SEPTEMBER 16, 2020
We cover the latest coming out of Apple’s event yesterday, focusing on their new watches (including a lower price model); new sensors (including blood oxygen); and services for healthcare.
Neil Patel
SEPTEMBER 14, 2020
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Without customers, your business wouldn’t exist. I guess it could… but you wouldn’t last long without a stream of revenue helping you keep the lights on.
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