User Pilot

DECEMBER 21, 2023

Each episode is tailored to a wide audience, from marketing executives to educators. It offers easy-to-understand content and interviews with AI experts, aiming to demystify AI’s practical applications and adoption. Listen to AI in Education. #17: TL;DR Podcast.ai Podcast.ai Listen to AI podcast. #3: Listen to AI Today. #4:

Artificial Intelligence 99

Artificial Intelligence Technical Review AI Technology 99

SaaStr

APRIL 26, 2023

For companies that already have customers, you can conduct interviews and surveys. The three most important areas of focus almost always include: Great onboarding Content to educate customers Campaigns as a foundation The Takeaway — Invest in your team and prioritize ruthlessly. That’s why education is so important.

Scale 207

Scale Strategy Marketing Education 207

Valuize Consulting

DECEMBER 7, 2021

Where does Sales, Support, Training & Education play and what does the handoff look like? Listen to Stephen’s full interview on the Customer Valuecast podcast for an in-depth look at how you can staff and scale a world-class Customer Success Organization and deliver market-leading growth.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

SaaStr

JUNE 27, 2022

Up today: Harry Stebbings interviews Shippo Co-Founder and CEO Laura Behrens Wu. So, Shippo needed to create content marketing to educate non-developers on how an API can help them achieve their goals. . To celebrate 10 years of SaaStr, we’re revisiting some classic podcast episodes. Key Takeaways and Helpful Tips for Tech Founders.

Sales Hiring 190

Sales Hiring Startup Scale Content Marketing 190

SaaStr

AUGUST 10, 2022

In this SaaStr Europa 2022 session, Matt Jacobson, General Partner at ICONIQ Growth, interviews Miro’s Founder & CEO, Andrey Khusid, to get insight into how he was able to grow the company so successfully. From day one, a strong support team was a priority, as well as product education and a self-service community.

Sales Hiring 198

Sales Hiring Scale Company Culture Leadership 198

User Pilot

OCTOBER 29, 2023

Effective customer research techniques include interviews and focus groups as they allow you to collect qualitative feedback. By educating your customers , you allow them to discover the full potential of the product and learn how to use it. When preparing your interviews, decide on the methodology you will use.

SaaS 104

SaaS Interviewing Pricing Market Research 104

Intercom, Inc.

JUNE 10, 2020

These experiences, whether it is observing someone use your product, or interviewing them about your product, need to be wide ranging. The ability to ask perceptive questions is critical to running high signal interviews from which you can learn the most. This is why when I run customer interviews, I always cover a lot of ground.

Underperforming Technical Team 291

Underperforming Technical Team Interviewing Communication B2B 291

Buffer Resources

DECEMBER 14, 2023

In this post, Thinkific promotes a webinar featuring Jon Youshaei, a top creator and educator.  Why this works: The post combines personal storytelling with educational content. The micro-interview format respects the audience's time, making it more likely for them to engage with the content.

Social Media 116

Social Media Payment Methods Payment Solutions AI Search 116

Practical Advice on SaaS marketing

DECEMBER 3, 2019

You might make some educated guesses based on particular keyword searches or paper downloads. Having worked with lots of companies that interview new customers, I’ve found that the most useful insights come when either of two people ask the questions. How costly or urgent is the problem? But that’s exactly what they are: guesses.

Interviewing 179

Interviewing Market Research Education Customer Support 179

Tom Tunguz

FEBRUARY 3, 2020

They often require educating the customer on a new way of thinking. When you interview salespeople for your startup, do you consider their experience at a market leader or market challenger? And if that implementation fails, there is lesser downside risk. Salespeople leverage the trust the brand has created.

Sales Hiring 225

Sales Hiring Scale Startup Interviewing 225

SaaStr

OCTOBER 30, 2021

I sent cold emails and LinkedIn messages and ended up with nine interviews. From those nine interviews, I received four offers. Going into the interviews, I knew what I wanted out of a job– that part was simple. This meant we had to educate them about the problem.

Scale 254

Scale Sales Hiring Sales SMB 254

Intercom, Inc.

JANUARY 20, 2021

At Intercom, we believe that providing educational and motivational help content leads to loyal and engaged customers. If you’re not helping to educate your customers, you’re giving your competitors a chance to fill in the gaps. These feedback loops are essential to producing quality educational content. Give the entire lesson.

Scale 232

Scale Technical Review Education Customer Support 232

Buffer Resources

FEBRUARY 14, 2024

  The podcast features interviews with creators, their teams, and solo shows, covering mindsets, tactics, and the business side of content creation. Hosted by Lewis Howes , this is a top-ranked Business and Self-Development podcast featuring interviews with world-class experts in entrepreneurship, health, mindset, and relationships. 

Social Media 92

Social Media Entertainment Entrepreneurship Interviewing 92

Sales Hacker

AUGUST 31, 2021

Our guest today brings technology and comedians into her sales education to help students practice and apply what they’ve learned about sales to discover that confidence and empathy are keys to success. Join us as we discuss: The prevalence of higher ed sales education. Why women make such excellent sales leaders.

Innovation 87

Innovation Sales Education Interviewing 87

User Pilot

FEBRUARY 13, 2024

The webinar provides crucial advice on understanding the role, skill development, and interview preparation, building upon the foundation laid in the previous session. Common product management interview questions and how to stand out in hiring. Actionable steps to acquire the skills needed to enter the field of product management.

Sales Hiring 105

Sales Hiring Generative AI AI Leadership 105

Teamgate

NOVEMBER 21, 2018

How do you educate yourself on business development and entrepreneurship? My first education was in engineering, and I wanted to, and almost started working in the technical field. I believe that education is essential. My recommendation is definitely to get an education, but you’re free to choose the manner in which you get it.

Scale 68

Scale Interviewing Technical Review B2B 68

User Pilot

DECEMBER 11, 2023

You can uncover existing mental models using in-app surveys, user behavior tracking, heatmap analytics, and 1-on-1 interviews. Conduct user interviews for insightful feedback Conducting 1-on-1 interviews with power users can yield actionable feedback on your product’s perceived value.

Scale 105

Scale Interviewing Onboarding Communication 105

User Pilot

OCTOBER 2, 2023

You can improve user onboarding with generative research by conducting interviews, usability testing, and user journey mapping to uncover issues. You can use exit interviews and surveys for generative research to improve customer churn by uncovering issues. User interviews further elevate the depth of these insights.

Interviewing 105

Interviewing Benchmarks Innovation Onboarding 105

Incredo

APRIL 8, 2020

But human nature and the will to move forward help companies even in the hardest times to come up with creative initiatives to spread the word about their companies. We interviewed tens of SaaS companies worldwide to understand what special campaigns they launched or how they tried to help people in general.

Sales Recruiting 269

Sales Recruiting Travel SaaS Sales Hiring 269

Baremetrics

AUGUST 29, 2021

Step 2: Interview a sample of current ICP users. Step 2: Interview a sample of current ICP users When it comes to getting honest feedback, nothing beats a phone call. You can educate a customer on how to use your product better and encourage them to upgrade. Step 1: Identify ICPs within your current user base.

Outsourcing Services 124

Outsourcing Services Startup Interviewing Outsourced Development 124

Sales Hacker

MAY 9, 2022

Director, DMe Business & Education Sales at Adobe, joins us for a deep dive into how she views the sales journey, how she interviews new sellers, and her belief that storytelling is woven into the core of every sale. Best practices for interviewing new sellers. Cheryl Turja , Sr. powered by Sounder. Cheryl Turja.

Sales 70

Sales Innovation Interviewing Education 70

User Pilot

JANUARY 23, 2023

Offer custom educational resources based on user behavior – for example, if a user hasn’t tried an important feature, encourage them to watch a webinar explaining its value. Product education shouldn’t end after onboarding – keep sending out relevant in-app messages that encourage users to try out new features.

Market Segmentation 98

Market Segmentation Retention Marketing Software Review 98

Tom Tunguz

JUNE 6, 2017

Whether it was Philip who taught me how to write a proper Java function (10 lines or less), or Kim and Scott who are great managers, or the partners at Redpoint who invested a huge amount of time to educate me, those collections of experiences have taught me far more than I could’ve expected. Worklife is nuanced.

Interviewing 169

Interviewing Education Investment Development 169

Mucker Capital

OCTOBER 22, 2018

I went on the interview process, and I didn’t tell my parents until it was really real. Angeli and I actually interviewed and got through all the way to San Francisco. They are very well educated, they all know how to speak English, and the time difference is good. I googled the U.S. and I landed on this page with ads for jobs.

Interviewing 40

Interviewing Web Development Web Developers Startup 40

Totango

JANUARY 19, 2022

When it comes to landing a CSM position, there are three main areas to focus on: your resume, the interview and networking. Your resume is the hiring manager’s first impression of you, so it needs to be more than just a list of your previous jobs and education history. Do Your Homework for the Interview.

Customer Success 102

Customer Success Management Sales Hiring Interviewing 102

Sales Hacker

NOVEMBER 17, 2022

I’m the founder of iCareerSolutions, a 20x award-winning resume-writing company, specializing in executive and C-suite level resumes that get my clients high-level interviews. Instead, respect recruiters’ time by showing them only enough information to secure the interview. You might consider including: Education. Experience.

Leadership 76

Leadership Sales Recruiting Sales Hiring Sales 76

User Pilot

NOVEMBER 5, 2023

Thanks to their interactive nature, these walkthroughs drive customer education and boost user engagement, effectively scaling customer success in a few clicks. You can collect this feedback through surveys , customer interviews, or even support tickets. Thus, it would help if you coupled your checklists with interactive walkthroughs.

Scale 99

Scale Customer Success Scaling SaaS 99

User Pilot

APRIL 19, 2024

Interviews. This involves collecting new data directly from your target audience using various methods, such as surveys , focus groups, and interviews. Interviews : Have one-on-one conversations to gather detailed information from individuals in your target audience. Focus groups. Product trials. Each method has its benefits.

Market Research 52

Market Research Sales Recruiting Marketing Underperforming Technical Team 52

Trint

OCTOBER 6, 2021

This opens a new channel to engage and educate their target audience shaped around their consumption behaviors. By interviewing and hosting guests, you can tap into their networks and ask them to promote the episode in which they feature to their channels. A powerful tactic for helping build your following organically.

Business 130

Business Social Media Interviewing Education 130

User Pilot

NOVEMBER 29, 2023

The average salary for a retention specialist varies based on location, education (for example, whether the candidate has a Bachelor’s degree), company, and professional experience. Using surveys and interviews is a great way of getting deeper insights into customer problems. Advanced organizational skills, such as time management.

Retention 103

Retention Customer Lifetime Value Churn Outsourced Development 103

IT World

NOVEMBER 30, 2022

I did not like college; it was just the thing to do,” the West Palm Beach, FL native said in a recent interview. Your parents encourage you to go to college and get an education, but my heart just wasn’t into it. She didn’t know what she wanted to do, but did realize one thing: college wasn’t her path to a career. “I Sara Mothersil.

Healthcare 55

Healthcare Interviewing Education 55

Neil Patel

MARCH 22, 2021

Instagram Live Rooms let you host engaging and informative Q&A sessions to educate your audience and deliver valuable content. For example, if it’s highly educational content, invite other industry leaders to chat with you. Interview Influencers in Your Field. Host Engaging Q&A Sessions. The best part?

Branding 133

Branding Social Media Interviewing Education 133

Scytale

MARCH 19, 2024

Educate Employees Employees should understand their role in maintaining compliance and be prepared to answer auditor questions. Let them know auditors may interview them or ask for system access. Interview employees, observe daily operations, review system reports, and analyze other data to confirm proper control performance.

Payment Services 52

Payment Services Payment Solutions compliance Payments 52

Intercom, Inc.

SEPTEMBER 22, 2022

Back when Michele was a product manager, she and her colleagues used to look at analytics, exchange an idea or two with the customer service team, and make educated guesses about what the next step on a product or feature should be. She dove into the world of customer interviews, and just like that, she was hooked.

Interviewing 138

Interviewing Underperforming Technical Team Sales Recruiting Software Review 138

User Pilot

NOVEMBER 23, 2023

These are the ones you can acquire through education and experience. Formal research techniques include customer surveys , interviews, focus groups, and prototype testing. Some of them can be acquired in a formal way, through education and training, while others come with experience.

Management 100

Management Technical Review SaaS Data Analysis 100

User Pilot

AUGUST 23, 2023

Here is the typical career path for product analysts: Junior product analyst (entry-level) Senior product analyst (mid-level) Product manager / product insights manager/data scientist (senior-level) There are no strict educational requirements to become a product analyst. Let’s go over the prerequisites for becoming a product analyst.

Technical Advisors 93

Technical Advisors Data Analysis Technical Review Software Review 93

FastSpring

AUGUST 3, 2022

Another place to get fresher takes are industry thought leader interviews and posts. Instead, sales needs to be more rigorous than ever in their ROI calculations, educating buyers on how to justify the cost of your product and realistic, proven ways that it will benefit their company. Find New Ways to Add or Promote Value.

Scale 108

Scale Revenue Sales Compensation 108