January, 2024

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Make Hay When the Sun Shines : Liquidity in Startup Exits

Tom Tunguz

Companies aren’t bought. They’re sold. Hang around startups & venture capital long enough, & you’ll hear this aphorism. It means it’s much easier to sell a company when there’s plenty of demand. In any given year, there’s an 82% chance the value of startup liquidity will change by more than 77% - both up & down.

Startup 239
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Venture Backed or Bootstrapped? There’s a Third Way. Just Raise One Round.

SaaStr

There’s so much debate on social media and elsewhere on bootstrapped vs VC. Bootstrapped you maintain control, and the unit economics. But many see it as so much harder. And it’s almost always longer. VC can let you go faster, but it can become an addiction. And the dilution all-in generally ends up being 60%-70% by the time you approach an IPO.

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The American Dynamism 50: AI Edition

Andreessen Horowitz

From the last mile to low Earth orbit, solar fields to the battlefield, artificial intelligence is redefining our barometer for progress. Thus, this year’s American Dynamism 50 — a16z’s annual spotlight on 50 groundbreaking tech companies advancing the national interest — all harness AI to fulfill their missions.

AI 144
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10 Standard UCaaS Features + 7 Cutting-Edge Capabilities

The Daily Egg

Successful organizations know that the more interconnected their communication channels are, the better they can perform overall. With UCaaS (Unified Communications as. The post 10 Standard UCaaS Features + 7 Cutting-Edge Capabilities appeared first on The Daily Egg.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Our First Fixathon: How We Squashed 44 Bugs in One Week

Buffer Resources

Buffer, as a company, closes the last week of the year every year, and historically, as an engineering team, we’d do a code freeze for the week before we’re closed so nothing broke heading into the holidays. (Pretty smart of us.)  This year, we did something different, and it still worked out. We used the last week of the year as a “fixathon” for our whole engineering team.

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The Fastest Growing Software Sectors in 2024

Tom Tunguz

The fastest growing software category in the public markets is security. Data follows. Security companies as a group average 29% expected revenue growth in 2024, compared to 23% for Data (or DaaS which stands for data-as-a-service). Fintech & SaaS (horizontal) average ten percentage points fewer expected growth. Anticipation of this growth propels multiples.

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Look, No VC Wants to Fund a Startup With So-So Growth. Except Maybe Your Existing Investors.

SaaStr

Ok some of this post I’d hope would be blindingly obvious. But it isn’t, so I’m going to try to help by being brutally direct: No VC on Planet Earth Wants to Invest in a Startup with Mediocre Growth None. No one. I can’t tell you how many emails a week a month that go something like this: “It’s been a challenging year with 30%-50% growth, but with some funding, we can grow much faster next year!

Startup 326
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Why 2023 Was AI Video’s Breakout Year, and What to Expect in 2024

Andreessen Horowitz

This post has been adapted from a thread from a16z Partner Justine Moore on X. Follow Justine on X for more analysis and observations. 2023 was a breakout year for AI video. At the start of the year, no public text-to-video models existed. Just 12 months later, dozens of video generation products are in active use, with millions of users worldwide creating short clips from text or image prompts.

AI 136
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Squaretalk Review

The Daily Egg

Squaretalk offers a budget-friendly, adaptable, and intuitive cloud communication platform to enhance your sales and support teams’ performance and productivity. Its vast. The post Squaretalk Review appeared first on The Daily Egg.

Cloud 277
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Introducing our Open Salary System: Reflecting on a Decade of Transparent Salaries at Buffer

Buffer Resources

Buffer has been in business for 13 years now, and we’ve had transparent salaries for 10 of those. This means that for over a decade, all Buffer salaries have been publicly viewable, and we’ve shared our approach to salaries and the formula we based them upon openly. We’ve maintained transparent salaries through significant market (and world) changes and through ups and downs in our performance as a business.

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Clouded Judgement 1.19.24 - The Bar for Going Public

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now The Bar For Going Public There’s a lot of talk recently about “are IPO markets open” or “what scale do I need to get public.” If we look historically at the period from 2015-2020 (ignoring 2021 IPOs) the rough medians were ~$200m ARR (minimum was $100m ARR), 50% YoY growth, and >120% net retention.

Cloud 177
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Open Source Models : What Can We Determine from Download Patterns?

Tom Tunguz

Open source models have become a critical part of the AI landscape. I was curious about the trends in the open source ecosystem, so I analyzed HuggingFace data on the top 300 open source models, both by overall usage & also the top of the trending list. Open source models are governed by open source licenses. Similar to regular open source software, Apache & MIT dominate the licenses by model count. 76% of the top models choose one of these licenses.

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Gartner: 2024 Will be Tougher Than We Thought, But We’ll Still Cross $1 Trillion in Software Spend

SaaStr

So Gartner is cutting back its growth projections for this year a bit. It was previously projecting a 13.8% spend in software spend in 2024 to over $1 Trillion. It’s now cutting that back a bit to 12.7% growth in 2024, basically flat with 2023. But that’s still a lot of growth. To over $1 Trillion in software spend worldwide — for the first time ever.

Software 304
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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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The Future of Prosumer: The Rise of “AI Native” Workflows

Andreessen Horowitz

Few people love the software they use to get things done. And it’s no surprise why. Whether it’s a slide deck builder, a video editor, or a photo enhancer, today’s work tools were conceived decades ago — and it shows! Even best-in-class products often feel either too inflexible and unsophisticated to do real work, or have steep, inaccessible learning curves (we’re looking at you, Adobe InDesign).

AI 130
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8 IVR Survey Tips: Get Vital Feedback Instead of Noise

The Daily Egg

IVR surveys are a set of pre-recorded automated questions customers can answer via voice or phone keypads. Aside from the benefits IVR. The post 8 IVR Survey Tips: Get Vital Feedback Instead of Noise appeared first on The Daily Egg.

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Introducing our Open Salary System: Reflecting on a Decade of Transparent Salaries at Buffer

Buffer Resources

Buffer has been in business for 13 years now, and we’ve had transparent salaries for 10 of those. This means that for over a decade, all Buffer salaries have been publicly viewable, and we’ve shared our approach to salaries and the formula we based them upon openly. We’ve maintained transparent salaries through significant market (and world) changes and through ups and downs in our performance as a business.

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Clouded Judgement 1.26.24 - Q4 Earnings Season Kicks Off

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now ServiceNow Kicks Off Q4 Earnings Season ServiceNow kicked off Q4 earnings season on Wednesday (they are almost always the first software company to report), and I thought I’d dig in to see if they left any clues for what we should expect for the broader software market.

Cloud 161
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Dissecting Delegation: Diving Deep on The Missing B-School Class

Tom Tunguz

Last Friday’s post about delegation called The Class Missing from Business School, spurred a deluge of great advice from readers. There was a recurring theme when delegating: Identify the time-consuming & repetitive tasks by coloring or labelling your calendar, or calculating at the end of the week or month. Record a video/Loom/Scribe* detailing the process.

ChatGPT 191
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SaaStr + 20VC: Why 2024 Will Be Better, But Only So Much, For SaaS. And A Few Worries.

SaaStr

So Harry Stebbings and I got back together for the first 20VC of 2024! Will IPO windows open in 2024? Will Stripe and Databricks go public? Did Figma kill the M&A market in 2024? Will LPs allocate to new venture managers? Will many venture firms slowly die? This is the ultimate show with Jason M. Lemkin , Founder SaaStr on what the f happens in 2024 with many predictions… 1.

SMB 310
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New year, new CS: 2023 recap and what’s to come in 2024

Totango

As we kick off 2024, it’s time to reflect on the past year and look forward to what the future holds for customer success. It’s been an exciting journey, marked by significant milestones and a ceaseless effort to support our customers in achieving their goals. Now, as we step into a new year, we’re witnessing an evolution of customer success, and there’s a new and improved Totango to help enterprise business leaders deliver business results and drive customer outcomes.

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What is TCP and Why Is It Too Reliable for Making Calls?

The Daily Egg

TCP (Transmission Control Protocol) is a transport layer network protocol that is essential to how computers communicate. It’s commonly used for sending. The post What is TCP and Why Is It Too Reliable for Making Calls? appeared first on The Daily Egg.

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How to Deliver a Modern Data Experience Your Customers Will Love

In embedded analytics, keeping up with the pace of innovation is challenging. Download Qrvey's guide to ensure your analytics keep pace so you can solve your user's biggest challenges, delight them, and set your product apart from the competition. The guide outlines how to use embedded analytics to: Increase user satisfaction Go to market faster Create additional opportunities to monetize your product It also shares what to look for to ensure your embedded analytics are keeping up with the lates

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How to Create a Swipe File for Your Social Media Ideas

Buffer Resources

What do you do when faced with an empty page?  Chances are, you go hunting for some inspiration. Depending on your craft, your sources may vary from asking your friends or colleagues to doing a quick Google search. If you’re like me, you might pop into Pinterest and then get distracted for 30 minutes. That process is fine for a one or two-time situation, but when you have to repeat that every single time you need inspiration, it can become very frustrating very quickly.

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Root Cause Analysis in Product Management: A Step-By-Step Guide

User Pilot

How do you conduct root cause analysis in product management? This is the main question we explore in this article. We also explain why it’s important for product managers and share useful tips. Let’s dive in, shall we? TL;DR Root cause analysis (RCA) is a problem-solving process that focuses on identifying their underlying causes. RCA helps organizations eradicate recurring issues and not just symptoms.

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The 10x Salesperson

Tom Tunguz

The 10x programmer - engineers whose prodigious productivity and perspicacity change the arc of a business. But what about a 10x AE? A salesperson who books 10x more business than their next closest peer. 10x engineers use their knowledge of technology to achieve astounding feats. Why wouldn’t the same idea apply to sales? With AI, we will start to see sales outliers who meaningfully outperform & break quota expectations.

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5 Interesting Learnings from ServiceNow at ~$10 Billion in ARR

SaaStr

So there’s a new member of the $10 Billion ARR Club. ServiceNow is the enterprise workflow leader than most folks have heard of, but don’t fully understand or know too much about. It’s because you don’t work in a big enterprise. ServiceNow simply dominates there. It’s a $10 Billion ARR rocketship, still growing a stunning 27% (!

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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The Present and Future of Link Building OKRs: What Success Looks Like

The Moz Blog

Link building plays a crucial role in your SEO campaigns and overall business success. Setting OKRs can help you implement the best link-building strategies and achieve your SEO goals.

Strategy 108
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How To Set Up IVR Payment Without Storing Credit Card Data

The Daily Egg

Interactive Voice Response (IVR) payments allow customers to handle purchases and pay bills by interacting with an automated system. This means your. The post How To Set Up IVR Payment Without Storing Credit Card Data appeared first on The Daily Egg.

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How to Grow on Threads: 9 Learnings from the Buffer Team

Buffer Resources

OK, I’m going to call it: Threads is here to stay. After a record-breaking start, Threads is fast proving that it was no fly-by-night fad but a force to be reckoned with among the other social media giants. Threads by Instagram now has an estimated 160 million monthly active users and counting. To put that into perspective, that’s a little over a third of X’s (formerly Twitter) monthly active users of 550 million — and X has a good 16 years on Threads.