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OK, It Took a While, But Our Instagram is Finally Good

SaaStr

SaaStr was super-early to Quora, was blogging in SaaS before blogging in SaaS was hot … but we struggled with what to do with Instagram. Our Instagram now adds regular short insights from our top-rated speakers, as well as transcribed short-bite videos, that for the most part, you won’t see elsewhere.

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SaaStr Podcast 447: How Asana Incorporates Customer Insights Into Product Development

SaaStr

Beth Toland, the Head of Experience Research at Asana, shares her tips for making your roadmap inclusive of customer needs and ways to use insights to improve your product development. Push Needs: Asana kept tabs on their push needs by creating weekly digests of churn surveys and NPS scores.

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10 Learnings from Yamini Rangan, CEO of HubSpot

SaaStr

A great simple insight into scaling globally. That’s a lot to digest. It’s far larger and more critical than you might expect. Pick Your Top 8-10 Countries When Going Global. Serve The Rest Mainly with English and the product as us. 50% or so of HubSpot’s revenue is international. And a lot … to cut.

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Marketing Secrets to Hypergrowth from Building Elastic, Zuora, and Segment (Pod 534 + Video)

SaaStr

Their insights will help craft the right story. Create digestible, repeatable recipes. Engage with your customers, users, employees, and other key stakeholders for valuable insights. Agencies can help elevate your concepts, but they should not be in charge of your core thinking. Key takeaways.

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Examples of Sites with Great Content & What You Can Learn From Them

Neil Patel

You always read their newest blogs and click through on their social posts or in their newsletters. Content covers everything from blog posts to product descriptions to case studies. Good content answers the questions people search for on search engines and provides educational, entertaining, insightful, and empowering information.

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15 UX Design Books to Help Create User-Centric Products

User Pilot

Based on Joel Marsh's popular UX Crash Course blog, covers the fundamentals of UX design in 100 concise, easy-to-digest chapters. He runs the popular blog The Hipper Element and frequently speaks at conferences worldwide. Key Learnings Insights into the common pitfalls in product design and management. Get the book.

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The four-step blueprint to build a customer health scoring program with Valuize Chief Client Officer Emily Ryan

ChurnZero

This is a guest blog contributed by Emily Ryan, chief client officer at Valuize , a B2B consulting company that helps industry-leading technology organizations supercharge their customer lifecycle to drive best-in-class net dollar retention. Make your insights actionable for your team by consolidating them into an easy-to-digest scorecard.