User Pilot

MAY 1, 2024

The definition of ‘community’ may vary, but the underlying principle remains the same: to create a space where users feel connected to the product and each other, fostering a sense of belonging and loyalty towards the brand. They ask questions, provide answers, share experiences, and contribute to user-generated content.

Branding 102

Branding Social Media Acquisition Advertising 102

User Pilot

JUNE 12, 2024

According to Glassdoor, here’s how experience can impact your product launch manager’s salary. According to Glassdoor, here’s how experience can impact your product launch manager’s salary. According to Glassdoor, here’s how experience can impact your product launch manager’s salary.

Management 52

Management Market Research Leadership Entertainment 52

SaaStr

OCTOBER 22, 2020

We defied all market odds and became one of the fastest growing software companies ever, bootstrapping our way to $20M ARR. Even if we knew how to get VC money (we didn’t), no one would fund our vision anyways. What’s more, we learned you can grow faster going the natural route to Product-Market Fit. Source: G2.

Sales Hiring 224

Sales Hiring Scale Engineering Product Marketing 224

Stax

MAY 30, 2024

Field service management software is a system that helps a company monitor and coordinate their employees’ activities off the company’s premises. Due to the differences in applications, understanding your target market is the first step to growing your FSM business. This is where field service management (FSM) come in.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

User Pilot

JUNE 12, 2024

Understanding the salary landscape for user acquisition specialists is crucial whether you’re entering the field or looking to advance your career. TL;DR A user acquisition specialist is a marketing professional focused on attracting and converting new users for a company’s products or services.

Acquisition 52

Acquisition Artificial Intelligence Social Media Data Analysis 52

User Pilot

MAY 2, 2024

You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. TL;DR Customer retention is the ability to keep your customers actively using their products. It keeps the product fresh and users engaged. That’s one question we discuss in the article.

Retention 111

Retention Metrics Strategy Scale 111

Buffer Resources

APRIL 11, 2024

” And they grow quickly. If you’re a nonprofit leader who wants to become more efficient, grow your audience, and deepen trust in your organization long term, you should steal a few marketing strategies from startups.  Here's how: Unfilled positions. Think again.   Manual errors. Crankiness.

Technical Review 115

Technical Review Startup Social Media Marketing 115

SaaStr

JANUARY 24, 2024

Dini Mehta, former CRO at Lattice, Kate Ahlering, CRO at Calendly , and Mark Wayland, CRO at Box , share their stories and offer advice to founders on: How do you define and refine an ICP? How do you diagnose and solve churn? How should you handle presenting challenges to your C-suite team when you’ve just joined the company?

Scale 226

Scale Sales Hiring Scaling Revenue 226

User Pilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Activation funnel. Review funnel.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

JUNE 12, 2024

Experience has the biggest impact on how much you can earn. Understanding the salary landscape for growth product managers is crucial whether you’re entering the field or looking to advance your career. Let’s get started! To help with that, here are five crucial best practices that every growth manager should religiously follow.

Management 52

Management Scale Growth Hacking Acquisition 52

SaaStr

FEBRUARY 10, 2022

But how does the cloud take shape, and what can companies do to position themselves at the heart of its growing infrastructure? Emil Eifrem, founder and CEO of graph database management system Neo4j , has dedicated years to developing his insights into how cloud infrastructure has grown — and where it’s heading.

Cloud 193

Cloud Venture Capital Social Media Technology 193

User Pilot

JUNE 12, 2024

Here are some key best practices to help you succeed as a localization manager: Communication : A great localization manager knows how to communicate well with other people involved in the localization process. Organization : Managing a localization process means overseeing many activities. Let’s get started!

Management 52

Management Scale Market Research Interviewing 52

User Pilot

JUNE 12, 2024

How does one become a great product manager? Instead of imposing your ideas or decisions, strive to influence others through active listening, empathy , and collaboration. It allows users to add as many boards as they want. Let’s get started! It takes dedication, focus, skill, and understanding to pull it off effectively.

Management 52

Management Underperforming Technical Team Scale Leadership 52

User Pilot

JUNE 12, 2024

Here are five best practices that will get you there: Merge product marketing strategies with customer insights : Use tools to collect user feedback and incorporate it into marketing plans. Understanding the salary landscape for product marketing managers is crucial whether you’re entering the field or looking to advance your career.

Product Marketing 52

Product Marketing Management Marketing Sales Hiring 52

User Pilot

JUNE 26, 2023

Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. How to select the right metrics?

Metrics 96

Metrics Customer Lifetime Value SaaS Acquisition 96

User Pilot

JUNE 12, 2024

you want to build a career as a customer experience specialist, consider the following tips: Build your soft skills – Traits like empathy, active listening, and problem-solving are critical to becoming a good CX specialist. Let’s get started! It can go all the way up to Chief Experience Officer (CXO).

Trends 52

Trends Innovation Communication AI 52

User Pilot

JUNE 12, 2024

Here are some ideas on how to make your journey easier and more meaningful: Leverage advanced analytics tools : Tools like SQL, Userpilot , and Power BI can help uncover deep insights and visualize data in a comprehensible manner. Let’s get started! Education and experience alone may not make you the best customer insights manager.

Management 52

Management Payment Solutions Payments Payment Services 52

User Pilot

APRIL 26, 2023

Because it’s one of the best ways to improve customer retention and grow faster in SaaS. There are four types of customer data – user persona data, customer behavior data , customer journey activity data , and customer satisfaction data. Why is it important to analyze customer data? What are the 4 types of customer data?

Data 98

Data Data Analysis Software Review SaaS 98

Neil Patel

DECEMBER 16, 2021

The user base is steadily growing. That’s why eMarketer estimated that digital ad spending will grow to $191.01 If you’re a small business owner trying to compete in the big leagues , this blog is for you. I’ll also explain how to minimize costs and stretch budgets for things you can (or have to) pay for.

Social Media 145

Social Media Strategy Marketing Business 145

User Pilot

JUNE 2, 2023

Product adoption metrics tell you how well your platform is performing. TL;DR Product adoption occurs when new users understand the value of your product and begin using it as intended. Measuring your adoption rates will give you insights to boost free-to-paid conversion, retain more users, and turn customers into advocates.

Metrics 98

Metrics Customer Lifetime Value Churn Onboarding 98

User Pilot

AUGUST 10, 2023

Tracking your product’s DAU, WAU, MAU metrics will provide insights into user engagement and how well your tool is performing. We also covered other metrics to measure and get a holistic picture of customer engagement and common mistakes when tracking engagement, and how to avoid them. What are active users?

Metrics 96

Metrics Venture Capital Benchmarks Engagement 96

User Pilot

FEBRUARY 4, 2023

Wondering how you can make the most of your growth analytics to boost average revenue per user, and retention, and drive product growth ? In this article, we cover everything you need to know about growth analytics: How to perform a growth analysis using an easy five-step process. The growth metrics you should be tracking.

Acquisition 98

Acquisition Retention Churn Metrics 98

User Pilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. This article shows you how. In-app strategies for converting free or trial users to paying customers. Book a demo now to begin.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

User Pilot

MARCH 15, 2023

How does tracking user activity in web applications help your product grow ? In this article, we cover how to monitor user activity to make data-informed decisions. Plus, we go over the top three web activity tracking tools that make tracking easy.

Onboarding 98

Onboarding User Experience Engagement Software 98

User Pilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. How to measure user engagement?

Engagement 98

Engagement Social Media Onboarding Retention 98

User Pilot

MAY 22, 2023

Every successful product manager understands the importance of learning how to build customer loyalty. In this article, we explore what customer loyalty is, why it’s important, and how you can build customer loyalty in your SaaS business. Segment users based on their in-app activity, JTBDs, and product usage data.

Onboarding 96

Onboarding Social Media Retention Branding 96

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products. Confused about trying to understand SaaS roles? That’s perfectly normal.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

JULY 30, 2023

So let’s see when you should prioritize one metric over the other and how you can boost your customer retention rates. TL;DR Customer acquisition is the process of attracting and converting prospective users into paying customers. Track and analyze user behavior. How to calculate customer acquisition cost?

Acquisition 98

Acquisition Retention Customer Lifetime Value User Experience 98

User Pilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. This helps create user personas. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation.

Social Media 104

Social Media Sales Funnel Acquisition Retention 104

User Pilot

JULY 31, 2023

Product marketing management requires many skills: to be proficient at research, highly organized, empathetic (able to put themselves in their user’s shoes), storytelling and communication, and a foundation of product management. But what exactly does this entail? They work at the intersection of development, marketing, and sales.

Product Marketing 98

Product Marketing Management Marketing Customer Lifetime Value 98

Buffer Resources

JANUARY 18, 2024

  While actively hunting for my new role in early 2023, I took advantage of the free trial of LinkedIn Premium, then extended it for another few months. In a nutshell, I want to generate engagement and grow my audience — could LinkedIn Premium help with that, too? It just might.

Technical Review 113

Technical Review Systems Review Sales Recruiting AI Search 113

User Pilot

APRIL 23, 2023

Tracking these metrics helps you gain growth insights, track user engagement , and measure customer satisfaction. Conversion rate measures the percentage of users performing the desired action. Monthly recurring revenue tracks expected revenue from all active subscriptions to understand business health.

Metrics 97

Metrics Customer Lifetime Value SaaS Scale 97

Subscription Flow

MARCH 25, 2024

Keeping all this in mind, in this blog, we will firstly be talking about how a Merchant of Record ecommerce can help an ecommerce business. After which we will be ending the blog by shedding light on the case studies of some of SubscriptionFlow’s existing clients to demonstrate.

Merchant Services 89

Merchant Services Payment Services Payment Methods Payment Facilitation 89

Subscription Flow

DECEMBER 27, 2023

Let us dig straight into the meat of this blog: customer renewal rate is way of determining the imprint of customers who renew their subscriptions to your product or service. And poor renewal rates are the result of a variety of issues, ranging from poor pricing strategy to poor user experience. What Is Customer Renewal Rate?

SaaS 64

SaaS Payment Features Subscription Forecasting 64

User Pilot

DECEMBER 19, 2023

A few of these are: Try to better understand customers by mapping their user personas. Design a successful onboarding flow to help users unlock value quicker. Create added value for existing users by cross-selling and upselling. Reduce churn rate : Account management helps uncover the root cause behind why users leave products.

SaaS Payments 103

SaaS Payments Management Customer Lifetime Value SaaS 103

Blulogix

JANUARY 10, 2024

As your customer base grows and your offerings become more complex, managing billing processes can quickly become overwhelming. In this blog post, we’ll explore how BluIQ’s billing process automation capabilities can help you maximize efficiency and stay ahead of the curve.

Payment Services 52

Payment Services Payment Features Payments Payment Solutions 52

User Pilot

MARCH 31, 2023

What user onboarding metrics should you track if you want to evaluate your onboarding processes? It should be able to make users understand your product’s value so that they continue using it by investing their money. So let’s see what these metrics are and how you can leverage user onboarding analytics to optimize them.

Onboarding 97

Onboarding Metrics Retention Scale 97