Intercom, Inc.

FEBRUARY 26, 2018

are making it easier and faster for software developers to develop complex software applications atop this infrastructure. What took you months to ideate, design and develop can now be copied in days or weeks thanks to these new tools. Frameworks like Ruby on Rails, Node, Angular, Ember, React etc.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

JUNE 14, 2023

In this blog post, we will delve into the fascinating journey of UiPath, a pioneer in robotic process automation (RPA) software that has revolutionized how enterprises automate repetitive tasks. The BPO company used a competitor but wanted easy-to-use software to create process automation, so they called Dines up in Romania.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

Sales Enablement, SaaS and Growth

MARCH 23, 2020

OKRs were first developed by Andy Grove, former CEO of Intel, and they consist of a clearly defined goal (objective) and measures to track achievement of that goal (key results). Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

SaaStr

MAY 22, 2019

His thoughts on leadership in a nutshell? “A From 200-2008 she held leadership positions at Allegis Corporation and Intuit before ultimately joining Intercom in 2017. Prior to Logickull Andy was a software developer at EDS (an HP Company). A leader has 3 responsibilities that are akin to a bus.

Scale 167

Scale Leadership Consulting Software Development 167

Sales Hacker

JUNE 12, 2024

She joined GitHub in 2015 after a career in the public sector, and has since held leadership roles in nearly all aspects of GitHub’s enterprise business. The impact of AI on GitHub’s business and the future of software development. Strategies for pricing new products and cross-selling within an existing customer base.

Engineering 123

Engineering Sales Hiring Revenue AI 123

Andreessen Horowitz

APRIL 30, 2024

In this conversation, a16z General Partner David Haber talks with Marco Argenti, the chief information officer at Goldman Sachs, about bringing fintech processes into financial services, turning developers into clients, and how AI is a major inflection point in the history of technology. And then I started selling.

Development 109

Development Technical Review AWS AI 109

User Pilot

JULY 16, 2024

TL;DR Technical product management combines business acumen with technical expertise to drive the development of products. On the other hand, a technical product manager brings in-depth technical knowledge to guide the development process , often working closely with engineering and design teams.

Management 111

Management Engineering Data Analysis Software Development 111

CloudGeometry

APRIL 13, 2023

Why can’t we escape hands-on cloud operations work to unlock software development nirvana (aka frictionless, faster development and deployment processes)? Two concepts have recently come into vogue in reducing friction between developers and their cloud infrastructure: NoOps and ZeroOps. It’s the other constant.

DevOps as a Service 130

DevOps as a Service Outsourcing Services Outsourced Development Cloud 130

User Pilot

NOVEMBER 20, 2023

TL;DR Technical product managers work with engineering and development teams on the technical performance of software products. While product managers are more customer and business-centric, technical PMs focus on the technical development and implementation of solutions. In-app survey created in Userpilot.

Management 105

Management Software Development Engineering Market Research 105

Sales Hacker

DECEMBER 13, 2024

Kustomer, a SaaS startup navigating leadership changes, unexpectedly handed him the reins to both sales and customer experience/success. When it works best: High alignment between sales and customer success goals: If your sales and CS teams are already working closely together, consolidating leadership can further strengthen collaboration.

Scale 106

Scale Sales Hiring Acquisition Customer Success 106

SaaStr

JANUARY 14, 2020

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. His name is Nate Walkingshaw and he has a book out on product leadership that was recently published, which is an incredible book.

B2B 156

B2B B2C Scale New CTO 156

Intercom, Inc.

AUGUST 6, 2020

But that sort of transformation doesn’t just happen on its own – it is the culmination of the tireless work and effort of millions of engineers and developers, building new things and overwriting old tools. I continued that journey with more software programming languages like Pearl and Java and so on. Community at the core.

DevOps as a Service 143

DevOps as a Service Government Engineering Technology 143

Intercom, Inc.

NOVEMBER 9, 2022

For innovation hubs to be successful, the leadership must clearly articulate the vision and create space within that vision for innovation to happen. Beth McEntee: Atlassian is a software company that develops products for project managers and software development teams. Riding different motions at Gartner.

Innovation 226

Innovation Scale Startup Government 226

SaaS Metrics

APRIL 26, 2025

From the digital realm of software development to the physical demands of land management, the need to pivot, adapt, and respond with precision is transforming the way we operate across industries. In a world where change is the only constant, agility has become more than a nice-to-haveit’s a strategic imperative.

Strategy 52

Strategy Software Development Metrics Development 52

User Pilot

MARCH 19, 2024

Thanks to that, the development team can collect user feedback and test the feature before rolling it out to all users. When new feature ideas are successfully validated , the development team starts building the feature. A feature rollout is a software development technique involving a gradual release of new features and updates.

Software Development 105

Software Development Scale Development Benchmarks 105

User Pilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. They earn more than developers, astronauts, and even attorneys, but less than surgeons. Their job is not only to generate ideas but also to validate them before they go into development.

VP of Engineering 105

VP of Engineering Management Underperforming Technical Team Compensation 105

Sales Hacker

JANUARY 3, 2022

The Agile movement emerged first in the world of software. In fact, its founding document is the revered Manifesto for Agile Software Development. In the “Agile Manifesto,” we’re given four values and 12 principles that help to define Agile development. Develop T-shaped professionals.

Sales Enablement 112

Sales Enablement Scale Sales Hiring Outsourcing Services 112

Sales Hacker

OCTOBER 5, 2018

These challenges created the need for a sales rep onboarding process that is faster and more flexible – areas in which the software industry is already well-versed. Taking a Page from Agile Software Development. Software companies used to spend months or years developing new products. 4 Steps of Agile Onboarding.

Onboarding 90

Onboarding Sales Hiring Underperforming Technical Team Sales 90

Neil Patel

MAY 6, 2021

Basecamp is a project management software developed by 37Signals, and it provides an excellent example of a successful unique selling proposition. You guessed it–they developed a unique selling proposition. It’s impossible to stand for everything. Let’s look at a few more examples. Basecamp Unique Selling Proposition.

Business 142

Business Social Media Software Review Pricing 142

IT World

SEPTEMBER 29, 2022

Vira Tkachenko, CTO at Ukraine software developer MacPaw , spoke remotely to Apple admins at Jamf’s JNUC event. A real-world example of a woman in a leadership position in tech , she explained how her company planned for business continuity during the war in Ukraine.

CTO 67

CTO Business Software Development Leadership 67

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 79

Customer Success Sales Recruiting Sales Hiring Scale 79

User Pilot

JULY 17, 2023

They lead a team that consists of developers and designers. In structure by segments , product teams group customers according to predefined attributes and each team is responsible for developing the product to satisfy their unique needs. In structure by metrics, different teams work to improve different KPIs. Product Team Roles.

SaaS 98

SaaS Scale Leadership Customer Lifetime Value 98

User Pilot

APRIL 30, 2024

Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others.

Management 105

Management Underperforming Technical Team Innovation Consulting 105

OpenView Labs

JULY 7, 2021

Decades ago, the typical software development cycle was to gather requirements, build something, test it, share it with end users, and then fix what you got wrong,” he says. ” At GitLab, they’ve implemented tools like Snowflake and DBT in order to automate development, testing, and deployment to their production site.

Technology 94

Technology Consulting Trends Software Development 94

Intercom, Inc.

MARCH 11, 2021

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. My background, as you outlined, started as a developer.

B2C 118

B2C B2B Scale Strategy 118

User Pilot

AUGUST 23, 2023

The recommended certifications for developing professional skills and improving hiring chances are Google Analytics Individual Qualification, Tableau Desktop Specialist, and Microsoft Certified: Data Analyst Associate. Product analysts are now at the core of product development. Microsoft Certified: Power BI Data Analyst Associate.

Technical Advisors 98

Technical Advisors Technical Review Data Analysis Software Review 98

Valerian Tech

MAY 4, 2023

DevOps is a software development methodology that can help legacy businesses streamline their digital transformation efforts. DevOps is a combination of culture, tools, and processes that emphasize collaboration and communication between software development and IT operations teams.

CTO Hire 52

CTO Hire New CTO CTO Business 52

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This includes developing and implementing technology strategies, managing IT infrastructure and resources, and staying up-to-date on the latest technological developments and trends.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

User Pilot

JUNE 26, 2024

TL;DR A software product owner is an IT professional tasked to prioritize features , create and maintain product backlog, and work with a Scrum team throughout the product development cycle. Product owner : At this level, you develop expertise in feature prioritization, backlog management, and user-centric product development.

Software Review 52

Software Review Software Point of Sale Scale 52

Valerian Tech

JULY 27, 2023

Introduction In today's fast-paced and dynamic business environment, organizations are increasingly turning to agile methodologies to enhance their software development and project management processes. Agile methodologies are a set of principles and practices that prioritize flexibility, collaboration, and iterative development.

Software Development 52

Software Development Scale Software Review Technical Review 52

User Pilot

AUGUST 19, 2024

TL;DR This is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company. A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company.

Leadership 52

Leadership Scale Interviewing Market Research 52

Scytale

DECEMBER 13, 2023

The Evolving Role and Responsibilities of a CISO The CISO’s primary responsibilities include: Developing and implementing enterprise-wide information security strategies and policies. Passionate about the transformation of risk and leadership culture. This includes compliance with regulations like the GDPR.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Scytale

DECEMBER 13, 2023

The Evolving Role and Responsibilities of a CISO The CISO’s primary responsibilities include: Developing and implementing enterprise-wide information security strategies and policies. Passionate about the transformation of risk and leadership culture. This includes compliance with regulations like the GDPR.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

User Pilot

JUNE 17, 2024

TL;DR A software product owner is an IT professional tasked to prioritize features , create and maintain product backlog, and work with a Scrum team throughout the product development cycle. Product owner : At this level, you develop expertise in feature prioritization, backlog management, and user-centric product development.

Software Review 52

Software Review Software Leadership Systems Review 52

User Pilot

JUNE 12, 2024

TL;DR A software product owner is an IT professional tasked to prioritize features , create and maintain product backlog, and work with a Scrum team throughout the product development cycle. They manage software development teams by correctly interpreting the product manager’s vision into actionable tasks.

Software Review 52

Software Review Software Systems Review Software Development 52

SaaStr

AUGUST 22, 2019

This is a software development process for those of you who may not be familiar with it. We’re ready to develop it. So, for example, if you are working with a developer audience, do you want to do something a JS conference. Are you trying to reach those developers? ” Not going to work.

Scale 131

Scale Engagement Scaling Development 131

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. And once developed, it should occupy, along with Values, a marked amount of time in onboarding/re-boarding processes. The power of differences.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84