IT World

SEPTEMBER 29, 2022

Vira Tkachenko, CTO at Ukraine software developer MacPaw , spoke remotely to Apple admins at Jamf’s JNUC event. A real-world example of a woman in a leadership position in tech , she explained how her company planned for business continuity during the war in Ukraine.

CTO 67

CTO Business Software Development Leadership 67

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This includes developing and implementing technology strategies, managing IT infrastructure and resources, and staying up-to-date on the latest technological developments and trends.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

Valerian Tech

JULY 27, 2023

Introduction In today's fast-paced and dynamic business environment, organizations are increasingly turning to agile methodologies to enhance their software development and project management processes. Agile methodologies are a set of principles and practices that prioritize flexibility, collaboration, and iterative development.

Scale 52

Scale Software Development Software Review Technical Review 52

User Pilot

MARCH 19, 2024

A feature rollout is a software development technique involving a gradual release of new features and updates. Benefits of feature rollouts for product teams Back in the waterfall days, companies and software houses released new products only when they were ready. This changed when Agile software development came around.

Software Development 98

Software Development Scale Development Benchmarks 98

SaaStr

MAY 22, 2019

His thoughts on leadership in a nutshell? “A From 200-2008 she held leadership positions at Allegis Corporation and Intuit before ultimately joining Intercom in 2017. Prior to Logickull Andy was a software developer at EDS (an HP Company). A leader has 3 responsibilities that are akin to a bus.

Scale 167

Scale Leadership Consulting Metrics 167

User Pilot

APRIL 30, 2024

Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others.

Management 97

Management Underperforming Technical Team Innovation Generative AI 97

Valuize Consulting

JUNE 9, 2022

In order to drive best-in-class Net Dollar Retention (NDR), you need seasoned CS Operations leadership with the right amount of strategic expertise, seniority, and influence that can act as a partner within your organization and across your business. The Business Impact Of Senior Customer Success Operations Leadership.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

SaaStr

JANUARY 15, 2021

At his core, Jeff Lawson is a software developer first, and the CEO of Twilio second. He gets what goes on in a developer’s brain and the detailed process of building software, but he understands that businesses are motivated to move quickly. ” and receive an answer that sounds like gibberish to you.

Sales Recruiting 168

Sales Recruiting Development Software Review Management 168

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Agile Agile software development has been such a success that people now apply the “agile” moniker to a broad range of areas. Repeatable systems are efficient, consistent and help you scale.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

User Pilot

JULY 17, 2023

A product team structure is how a business organizes the product team to best support software development. It brings together experts from different disciplines and functions who work together to design, develop, launch, and support a product. Book the demo to see how it can support your product team structure.

SaaS 87

SaaS Scale Leadership Customer Lifetime Value 87

SaaStr

APRIL 27, 2022

When I was learning about the software development kit (SDK) concept, I realized that I could integrate CRM software into a mobile app. Inspired by Foursquare, a location technology platform that people were using to check into venues and restaurants, I wanted to build software that would allow people to check into apps.

Outsourced Development 234

Outsourced Development Mobile Pricing Software Development 234

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 77

Customer Success Sales Recruiting Sales Hiring Scale 77

Andreessen Horowitz

APRIL 30, 2024

I started just with regular software development, doing software of different kinds. So, we developed this leadership talent for engineers, the first of which is build with purpose. And so all that within a computer, in a completely virtual world was something that made me dream of something bigger.

Development 106

Development Technical Review AI AWS 106

Valuize Consulting

SEPTEMBER 8, 2022

Strategic Leadership For Smooth Scaling. While you may not need direct, hands-on-keyboard experience with the various systems and tools being used in your organization, a solid understanding of system administration strategy, including software development tools, practices and methodologies that support your processes is a must-have.

Customer Success 52

Customer Success Scale Entrepreneurship Leadership 52

User Pilot

AUGUST 23, 2023

You need to meet the project criteria and exhibit leadership, organization, and collaboration skills. Coding and development tools: Although these tools are related to software development, being able to use these tools allows product analysts to collaborate with UI/UX designers to enhance the product experience.

Technical Advisors 86

Technical Advisors Data Analysis Technical Review Software Review 86

Intercom, Inc.

FEBRUARY 26, 2018

are making it easier and faster for software developers to develop complex software applications atop this infrastructure. What took you months to ideate, design and develop can now be copied in days or weeks thanks to these new tools. The arrival of cloud computing, IaaS, PaaS etc.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 48

Customer Success Sales Recruiting Sales Hiring Scale 48

Sales Hacker

OCTOBER 5, 2018

These challenges created the need for a sales rep onboarding process that is faster and more flexible – areas in which the software industry is already well-versed. Taking a Page from Agile Software Development. Software companies used to spend months or years developing new products.

Onboarding 81

Onboarding Sales Hiring Underperforming Technical Team Sales 81

Neil Patel

MAY 6, 2021

Basecamp is a project management software developed by 37Signals, and it provides an excellent example of a successful unique selling proposition. Ask your customers, employees, leadership team, and sales teams what comes to mind when they think about what makes your business special. It’s impossible to stand for everything.

Business 142

Business Social Media Software Review Pricing 142

CustomerSuccessBox

DECEMBER 12, 2019

Can a software developer do sales? So hire a customer success leader, even if that person is doing the leadership position for the first time, so that the customer success team has a fair chance to make an actual impact. Here they make the mistake of making the customer support team do customer success. .

Customer Success 59

Customer Success Sales Hiring Scale Underperforming Technical Team 59

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. I saw this as a client partner and then regional managing director at an eBusiness firm that scaled from 0 to 2,000 people in three years, organically.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

Intercom, Inc.

AUGUST 15, 2019

Luckily for me, I found myself in a position where I was leading a design team in New York and an organization that was transitioning from waterfall software development to agile software development. I wasn’t willing to continue down that path if this was the way it was going to be for the next 10 years.

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

Intercom, Inc.

MARCH 11, 2021

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. My background, as you outlined, started as a developer.

B2C 118

B2C B2B Scale Strategy 118

SaaStr

MAY 24, 2019

As for Andrew, he started his first software development company at the age of 18 and has been running Wrike for the last 13 years alongside advisory roles with both Ditto and Appulate. Harry Stebbings: Well it’s a sign of a special team and I love that emotional leadership. So that turned out to work well for everybody.

Sales Hiring 150

Sales Hiring Scale SMB Sales Recruiting 150

Intercom, Inc.

JULY 18, 2019

We did that so we had a way to engage the community at a different level, bring some of our thought leadership and learn from other companies that are there. You’ve got to play offense with software, and you have to think about the things your developers create as strategic assets that give you a competitive advantage.

Outsourced Development 110

Outsourced Development Development Innovation DevOps as a Service 110

Valuize Consulting

JULY 15, 2021

Product Owners are at the center of software development in leading agile software companies. Connecting Customer Success Strategy With Technology.

Technology 52

Technology Customer Success Interviewing Scale 52

Valuize Consulting

JUNE 10, 2020

Eventually, the movement made its way to the tech industry with 2001’s agile software development framework heavily inspired by lean principles and books like The Lean Startup published in 2011 by Eric Reis. Full buy-in from your executive leadership is also a must.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

FastSpring

MARCH 27, 2023

We’re enterprise software for a new category called LearnOps. So essentially building the first operating system for corporate learning and development teams in bringing thought leadership community best practices around the LearnOps category. That’s really when it got us thinking about that.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

Kellblog

JANUARY 30, 2021

Leadership matters. I was used to remote work for individual creative positions such as writer or software developer. So, with that charitable scoring, I’m 7 and 3 on the year. We do this for fun anyway, not the score. Kellblog’s Ten Prediction for 2021. US divisiveness decreases but unity remains elusive.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

Audacix

JULY 18, 2022

DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably. DevOps best practices that will help you to run your software development projects smoothly.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

CloudGeometry

APRIL 13, 2023

Why can’t we escape hands-on cloud operations work to unlock software development nirvana (aka frictionless, faster development and deployment processes)? Put another way: you could make your software stack serve both specific business needs and general-purpose platform tooling. Optimized software development throughput.

DevOps as a Service 130

DevOps as a Service Outsourcing Services Outsourced Development Cloud 130

User Pilot

JANUARY 14, 2024

The Vice-President of Product is a part of the senior leadership team and they are responsible for the overall product strategy and vision across the entire business. The Director of Product normally oversees multiple product lines and leads teams of product managers, providing leadership and direction. What does a VP of product do?

VP of Engineering 100

VP of Engineering Management Underperforming Technical Team Compensation 100

SmartKarrot

MARCH 18, 2021

Develop relationships with executives at the highest priority accounts. Ensure customer satisfaction and successful use of the software. Develop new tactics and strategies to solicit mindshare from the customers’ executives. Manage select strategic accounts of high priority in life sciences.

Customer Success 10

Customer Success Sales Recruiting Technical Review Software Review 10

SmartKarrot

APRIL 27, 2021

Work to identify and/or develop opportunities for account growth and product adoption. Provide critical leadership and operational responsibility for delivering on customer expectations, commitments, and contractual maintenance commitments. Resolve account concerns through internal collaboration and risk assessment and resolution.

Technical Advisors 10

Technical Advisors Customer Success Outsourced Development Customer Lifetime Value 10

SmartKarrot

JUNE 14, 2021

Apply here: [link] Role: Customer Success Manager UK Location: North Lambeth, England, United Kingdom Organization: BlueOptima As a Customer Success Manager, you will actively engage senior and C-level leadership, presenting the data on how to improve their software development processes.

Customer Success 10

Customer Success Sales Recruiting Outsourced Development Finance 10

Audacix

MAY 23, 2018

We know this because of two reasons, a) our customers told us about these problems when they started using our test automation services , and b) all of my colleagues in our leadership team have faced these issues in our previous lives. Boy, do we have some embarrassing stories on this front! You are definitely not alone in facing such issues.

Outsourcing Services 52

Outsourcing Services Underperforming Technical Team DevOps as a Service Outsourced Development 52

TriTuns

NOVEMBER 13, 2018

Tri Tuns has worked with a large number of CS teams and the buyers of software to help them increase their ability to proactively drive and sustain effective software adoption. Our proven educational programs help buyers of software develop the skills they need to increase effective use of software within their own organizations.

Customer Success 49

Customer Success Technical Review Scale Software Review 49