Buffer Resources

MAY 19, 2023

We’ve been writing and publishing Buffer’s State of Remote Work report for six years now, and we’ve learned a lot about the trends, benefits, and struggles of remote workers along the way. Forty-two percent of leaders worked in a hybrid setup compared to 35 percent of non-leaders.

Leadership 103

Leadership Engagement Trends Management 103

IT World

JANUARY 4, 2023

Remote work is reshaping industries, allowing for greater employee work-life balance and flexibility while also enabling companies to consider a geographically borderless pool of talent. Online job search site Indeed recently published a list of the “best” remote jobs available now.

Technical Support 70

Technical Support Application Development Software Engineering Engineering 70

SaaStr

JULY 17, 2020

Second, in many categories of SaaS, usage is way way up since March 15. Work from Home has been accelerated by a decade. People are definitely starting to work in new ways. These are products we need more of during Work from Home. This helps VCs raise more funds, creates more liquidity, etc. pic.twitter.com/53zY7iauud.

Airlines 277

Airlines SaaS Travel Cloud 277

SaaStr

DECEMBER 11, 2021

Aaron Levie, CEO and Co-founder of Box, discusses the approaches he used for scaling his company in terms of hybrid work, adjusting to a dynamic economy during the pandemic, and the importance of the Cloud and digital technology for every business. Hybrid work improves, not hinders, collaboration with customers. Key takeaways.

Scale 232

Scale Cloud Scaling Interviewing 232

SaaStr

JANUARY 7, 2021

We were fortunate enough to interview CEOs who were in the trenches navigating the COVID-19 pandemic, investors who were advising companies on how best to move forward, and operators who saw explosive growth given the shift to working from home. . SaaStr 330: TripActions CMO Meagen Eisenberg on Making Trade-Offs In Marketing .

Scale 236

Scale Sales Hiring Scaling B2B 236

IT World

FEBRUARY 24, 2022

In the post-pandemic world of flex-work, hybrid-work, and remote-work, where your employees live is suddenly a very important question. In other words, we tend to intuit a Great Divide between full-time office workers and hybrid and remote workers. Where do your employees live? But that’s not where the line is.

77

77

Intercom, Inc.

JULY 2, 2020

Championing this strategy is Pam Dodrill , Zapier’s VP of Customer Support and Success, whose team works with the company’s more than 100k paying customers and 3 million users. Empowering a remote support team. This shift in attitudes to support as value driver is nowhere more apparent than in the sheer number of new tools.

Outsourcing Services 253

Outsourcing Services Investment Underperforming Technical Team Outsourced Development 253

Stax

APRIL 18, 2024

Processing Credit Cards How It Works Paying for something with a credit card is deceptively simple. Considered in the fees are the types of credit card, processing type, and type of business — e.g., the merchant category code (MCC). This looks at the use of particular cards as well as the category of your business.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

SaaStr

AUGUST 5, 2021

Once/if the reps are performing at a high level, you’ll know exactly how much of each $1 that comes in has to be paid to them to make it all work. That’s great — when it works, and when you have enough capital to fund it. The real world doesn’t work that way. But it will work out. Well we did.

Scale 323

Scale Marketing B2C B2B 323

BetterCloud

MARCH 2, 2022

At the beginning of 2020, companies around the world took what they thought was a temporary measure and sent everyone home to work remotely. Two years later, folks are still working remotely—and an overwhelming majority want to continue doing so for the foreseeable future. These categories stood out to us for two reasons.

Technology 52

Technology Trends Healthcare Cloud 52

SaaStr

JUNE 3, 2020

And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? And that company grew very quickly. And we’re seeing this as a global trend.

Software Review 178

Software Review Scale Technical Review SaaS 178

SaaStr

DECEMBER 1, 2021

Software is becoming a reflection of our everyday lives, with many of the highest-traffic categories in video conferencing, cryptocurrency mining, marketing automation, and project management software. The trends indicate that there is an influx of spending on solutions that make remote work more simple.

Software Review 231

Software Review SMB Enterprise Software 231

Buffer Resources

AUGUST 16, 2023

Check out our Transparent Pricing Dashboard How our finances have evolved while staying true to our mission Looking at our finances over the last nine years, you’ll notice fluctuations within the different categories. Several categories of expenses help support Buffer’s overall operations.

Merchant Services 74

Merchant Services Payment Services Payment Features Payments 74

Andreessen Horowitz

DECEMBER 4, 2023

Most growth-stage CEOs I work with know how to tell if they’re efficiently allocating capital in every part of their budget with one glaring exception: research and development (R&D). If R&D is so critical to a company’s success, why then do R&D budgets lack the same discipline of other spend categories?

Underperforming Technical Team 125

Underperforming Technical Team Benchmarks CTO Hire New CTO 125

Neil Patel

MARCH 10, 2021

They don’t just include time away with work colleagues for a treasure hunt or an orientation class anymore. The United States is fast becoming a work-from-home economy. percent of Americans remain fully remote , and 68 percent of managers say remote working is getting easier. Then there’s the practical side.

Marketing 142

Marketing Cost optimization & reporting Company Culture Entertainment 142

Neil Patel

JANUARY 13, 2021

A system that lets you look at the bigger picture of any given work process and its current status. It’s called workflow management software, and it makes your work life at least ten times easier. First, you always want to take stock of your current workflow system regarding what it’s lacking and what is already working well.

Software Review 130

Software Review Software Management Systems Review 130

SaaStr

FEBRUARY 25, 2021

If you want it to work — make sure your top candidate is the right type for your SaaS company. They’re fun to work with. That can work if the founding team simply lacks any innate talent here whatsoever. He can’t take credit for other’s people’s work. Work on an SDR program.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

SaaStr

JUNE 19, 2020

If you are not in this category of COVID-19 beneficiary, like video conferencing, telehealth, tele-education. But if you’re not in one of these categories, then it’s most likely going to be harder. Has the work from home situation changed where you’re going to hire in the future and how you’re going to hire?

Development Team Review 157

Development Team Review Software Review Management SaaS Payments 157

Sales Hacker

MARCH 5, 2021

The remote sales landscape is getting stuffy. Research by McKinsey confirms that today’s decision-makers will, in their ideal post-pandemic world, continue to research and make purchase decisions remotely. Seventy percent of respondents reported being comfortable with making remote purchases in excess of $50,000.

Data 98

Data Software Review Sales Social Media 98

Casey Accidental

APRIL 19, 2021

Just talk to any telemedicine startup, grocery delivery service, or remote work tool about what happened to them when the pandemic started. If your main goal is to grow the category and make people want its value prop in general, obsessing over competition isn’t very helpful. This is a very important point. Company Vs.

Payment Methods 110

Payment Methods Technical Review Payment Services Venture Capital 110

Sales Hacker

JULY 19, 2021

GoNimbly says “The purpose of RevOps is to maximize the value of every “yes” you get from a buyer, and the way you do that is by consistently working to improve the buying experience.”. With COVID-19 and remote work, people have more digital channels to ping someone for everything they need. Define your categories of requests.

Revenue 91

Revenue Engineering Communication Leadership 91

FastSpring

MARCH 27, 2023

I spoke to Ryan about how they created a new enterprise ops category: LearnOps. He also shares insights about how Cognota is maintaining ownership over the category they created while encouraging dialogue and collaboration in the market. We’re enterprise software for a new category called LearnOps.

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

Sales Hacker

NOVEMBER 16, 2021

In this episode of the Sales Hacker Podcast, we have Veronika Riederle , Co-Founder & CEO at Demodesk , a customer meeting platform company she launched in 2018 that’s bringing in seven figures with a global hybrid remote team. Articulating your product in a way that creates a category. powered by Sounder. What You’ll Learn.

Scale 95

Scale Leadership Construction Sales 95

Totango

MAY 13, 2022

During the onboarding process, several categories of tools can help you engage customers as they learn how to use your product and encounter frequently asked questions. Some of the most important tool categories and representative providers include: In-app guides: Whatfix. Six of the Best Customer Engagement Platforms for Onboarding.

Engagement 103

Engagement Onboarding Artificial Intelligence Social Media 103

Sales Hacker

MARCH 1, 2024

GTMnow is the media extension of GTMfund – sharing insight on go-to-market from working with hundreds of portfolio companies backed by over 350+ of the best in the game executive operators who have been there, done that at the world’s fastest growing SaaS companies. How do you make it work for you? So, owned media. What is it?

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

OpenView Labs

SEPTEMBER 22, 2020

We still don’t have a crystal ball, but it’s pretty clear that a lot of teams and offices will be remote through the end of 2020 and beyond. Whether your sales team’s transition to remote work was seamless or tough, or somewhere in between: you’ve likely gotten into a groove. Related read: How to Lead a Remote Sales Team.

Sales 65

Sales Travel Engagement Development 65

How To Buy Saas

SEPTEMBER 21, 2023

Types of Text Annotation Text annotation can be accomplished through two main categories consisting of different methods as mentioned here. Manual Text Annotation Hiring human annotators – The traditional method of performing text annotation activity is hiring a data annotator to work on building text datasets.

CTO Hire 40

CTO Hire Machine Learning Artificial Intelligence CTO 40

Neil Patel

DECEMBER 28, 2021

You can break down by region and then topic, including categories like actors, TV shows, sports teams, songs, and many more. For example, I might write about how to maintain mental health as a remote digital marketer or how to help your remote team maintain their mental health. How do you find what is trending on Google?

Trends 115

Trends Entertainment Technical Review Branding 115

Neil Patel

SEPTEMBER 22, 2020

Spending Categories. It’s common for business credit cards to offer better rewards in certain spending categories. Let’s say a card offers you 5% cash back in the travel category (flights, hotels, Uber, etc.). That’s great; but if you only travel for work once per year, it might not be enough of a reason to get that card.

Payment Methods 145

Payment Methods Airlines Business Travel 145

OpenView Labs

MARCH 20, 2020

A couple of weeks ago, we decided to temporarily close our office in Boston and ask our team to work from home. Going fully remote is a new thing for us, and we know it’s something that many of you are currently navigating as well. Resources for Remote Workers. Slack: Helpful How-tos for the Transition to Remote Work.

Leadership 60

Leadership Communication Management Data 60

BetterCloud

MAY 20, 2020

Last year, we unveiled SaaSOps —a new IT category we created and are leading. And with this recent accelerated shift to remote work, it’s more relevant than ever. Our platform is becoming critical for IT in this new era of remote work, and this funding further validates the SaaSOps category we created.

Company Culture 69

Company Culture Cloud Finance Innovation 69

OpenView Labs

DECEMBER 9, 2020

Remote work and distributed teams were fast-growing trends in the tech world well before the pandemic. But in March, many fully on-site teams found themselves suddenly forced to join the work-from-home crowd. Related read: 23 Lessons We’ve Learned from 8 Months of Working Remotely. That was nine months ago.

Scale 53

Scale Communication Investment Strategy 53

BetterCloud

JULY 30, 2020

With the shift to remote work this year, securing data has become top of mind for companies everywhere. So what should IT leaders in today’s remote work environment be thinking about when it comes to data protection, particularly with SaaS? It’s almost unanimous that they work.

Interviewing 64

Interviewing Technology Education Data 64

CustomerSuccessBox

JUNE 10, 2022

It leads to doing excess work, wasting more time, and spending more. Have you maintained the synergy between the teams, especially in remote situations? “The communication between two operational teams in working towards a common outcome is called cross-functional communication.” Well, this needs your attention.

Communication 52

Communication Customer Success Technical Review Systems Review 52

Neil Patel

MAY 4, 2021

New advancements in cloud computing technology have made remote, cloud-based data storage and management easier to use and more accessible. This makes working on a DaaS server more secure and less prone to complications. Data as a service (DaaS) is becoming increasingly popular. Using DaaS Tools in Your Marketing Analysis.

Marketplace as a Service 76

Marketplace as a Service Data Technical Review Marketing 76

OpenView Labs

MARCH 1, 2019

Business in this category are often enterprise software or service firms (e.g. An account management model – highly trained managers who each serve just a few clients at a time – works best. The CX team works proactively to identify improvements, while the customer service team handles incoming user queries.

Outsourcing Services 69

Outsourcing Services Sales Hiring Metrics Strategy 69

Sales Hacker

APRIL 23, 2020

We hope everything will snap back as soon as possible when bans are lifted, and people can get back to in-office and face-to-face work. Most companies are in the third category. Ok, could this be positioned as a remote work module or a remote work engagement module instead of performance management?

Compensation 93

Compensation Social Media Strategy Advertising 93