INDUSTRY INSIGHTS YOUR PEERS ARE READING
Airnguru provides a pricing intelligence technology for airlines. With Airnguru, airline companies can boost their profits and decrease the necessary time-to-market. MORE
Beyond Pricing scours all the platforms for what similar homes charge, their vacancy rates, what hotels are charging, historic and current demand fluctuations, airline info, weather, and more. Today, Zuora's Amy Konary creates a world in which subscribers are at the core, because she knows success is no longer measured simply by products sold. Plus, Recurly raises dough, Medium talks product marketing, and Beyond Pricing helps the common folk make a buck. Your top subscription news. MORE
The payments systems are in place, the integrations with airlines and taxis and inventory systems and physical things like locks exist. When the neologism was popularized in 2004 by Tim O'Reilly, the words Web 2.0 captured a desire for the web to become interactive. MORE
And at the end of day, I’m a consumer so I run into that all the time, whether I’m talking to my airline, or whether I’m talking to my Internet provider, or whether I get a package delivered. The startup journey moves in waves—whether you’re ready or not. MORE
Plusgrade is a leading upgrade and revenue technology solutions provider for the global airline industry. MORE
Another example is airline industry analysts use metrics like load factor, yield, and available seat-miles. Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. What has changed? MORE
Plusgrade is a leading upgrade and revenue technology solutions provider for the global airline industry. As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a SaaS community that spans from Florida to Quebec. MORE
The silver lining is that some airlines have got tired of waiting and begun opening more direct routes from the ageing Tegel Airport to key destinations (at least for us) such as San Francisco (might be short-lived now Air Berlin have entered bankruptcy ) and Toronto. MORE
Remember: culture eats strategy for breakfast Answer this for me: why do new airlines have more crashes per thousand flights than airlines that have been around for 50 years? It's because older airlines have a CULTURE of safety. MORE
Airline loyalty programs – “I need to keep flying with [airline] otherwise I’ll lose my platinum status!”. My airline loyalty program allows me to fly around the world with perks I wouldn’t normally have access to. MORE
Or an airline at 34. But it can be a real challenge knowing that’s what you’re doing from the outset. In late 2007, a pair of roommates found themselves scraping their wallets to come up with enough cash to cover their exorbitant San Francisco rent. MORE
We want to pick up the phone and call the airline, call Uber asking for our food. In 2011, Tiago Paiva won a Twilio hackathon by embracing the overlooked call center industry. 7 years later that hackathon project achieved Unicorn status while transforming the call center space. MORE
It’s not just for retail or airlines or telcos. Facebook’s mission statement has been examined everywhere from college business case studies to the hallowed halls of the United States Congress. MORE
7 CX strategy examples Avast cyber security Kone elevators Gusto payroll and HR service Dell computers A US Airport Southwest Airlines Nordstrum Why have a CX Strategy? And the airline may lose my bag, so best to carry it onboard. MORE
Building a company is hard enough, but what if there’s no clear market to launch into? That’s the situation Gainsight CEO Nick Mehta and CMO Anthony Kennada found themselves in when they joined the company that would become Gainsight in 2013. MORE
Airlines. It was the worst experience not just because of the delays but because the airline and the employees didn’t empathize with us. Why WePay? I had been working at Intuit for over 11 years; the whole time in the small business division. MORE
At the same time it seems that one of the older industries out there, one you might not expect to jump aggressively into mobile payments, the airlines, is developing mobile payment strategies. MORE
Airlines. The subscription revenue model is hardly new. It’s been a staple of industries—publications, utilities, and, more recently, software—since it first emerged in the 17th century. But in the past few years, subscriptions have seen a bit of a resurgence. MORE
Whether I’m talking to my airline or whether I’m talking to my internet provider or whether I get a package delivered. 274: Robert Vis is the Founder & CEO @ MessageBird, the company that allows you to talk to your customers via Voice, SMS and Whatsapp. MORE
And at the end of day, I’m a consumer so I run into that all the time, whether I’m talking to my airline, or whether I’m talking to my Internet provider, or whether I get a package delivered. The startup journey moves in waves—whether you’re ready or not. MORE
Yet, there’s obviously some deep costs (in time and money) that come with pounding the pavement and racking up airline miles. Subscriptions are all about relationships. MORE
It’s sort of the natural progression of DM’ing the airline account because you know that the community manager behind that account has infinitely more access and is much more responsive than trying to go through the customer support channels. MORE
However, that’s precisely what ClaimCompass did for this landing page targeting travelers who’d been on delayed flights to, from, and within the European Union, where legislation mandates that airlines pay compensation for significant travel disruptions. MORE
Priceline at the time was very well known for its airline ticket business, and we were trying to extend that platform into other verticals, so I was part of a very small group of people. This week on the Sales Hacker podcast, we speak with Nick Worswick, Global Head of Growth for WeWork. MORE
Since then the company has grown to millions of registered users and counts companies like American Airlines, Zendesk, Groupon, Nasa, Leap Motion and MGM amongst its customers. It’s hard to imagine but SaaStr Annual 2020 is just around the corner. MORE
You don’t hire a kid out of college and make him a pilot for Delta Airlines without training. I get asked this same question several times a week.—”Tito, ”Tito, how do I go about building a sales team (especially the sales development function) from scratch?” MORE
Before We Get to Software… Warren Buffett recently announced that he was buying airline stocks. This is a man whose greatest quotes include many disparaging remarks about the airline industry (see here ). So why would the Oracle of Omaha invest in airlines now? MORE
Another example is airline industry analysts use metrics like load factor, yield, and available seat-miles. Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. What has changed? MORE
Micro-Moment Sales: Red Roof Inn uses a combination of airline information and push notifications to grab customers in the moment. Businesses remain in existence because they continue to make a profit. And they continue to make a profit through revenue from sales. MORE
And don’t get me started on the airlines–which may be colluding ! MORE
These changes can already be seen at companies such as Dutch airline KLM. On a recent night out in London, Tristan Watson discovered the value of great customer support, when his bag full of electronics, video equipment and personal items was stolen from a pub. MORE
” I think airlines are a good example of that. ? ? ?. Today, we’re dissecting the customer experience at one of the hottest companies around: Slack. MORE
We communicate with friends, family, co-workers, industry peers, customers, vendors, celebrities, trolls, politicians, restaurants, airlines, etc., Let’s talk about Customer Engagement, specifically the Communication Model. We communicate every day, all day. MORE
Every company, whether you are a tech startup, a bank, an airline, a hotel, you name it, a retailer. Jeff Lawson is the Founder & CEO @ Twilio, the company building the future of communications allowing you to engage customers like never before on voice, SMS, WhatsApp or Video. MORE
And she worked her way up to be one of the United Airline’s first female pilots. “Although a community feels magical, when it shows up in your life, it doesn’t come together by magic.” MORE
For example, I detailed how TravelStart uses part of this strategy to acquire more online airline ticket sales than Nigerian airline companies in this case study. Source: DigitalSprout NG This growth-focused guide is for those seeking predictable ways to grow their business?—?something MORE
In other words, instead of buying one engine and a service contract, a major airline would buy 100,000 flight hours from GE with a guaranteed level of engine uptime. Airlines benefit by winning greater predictability, fewer delays, and consequently greater profitability. The real promise of the Internet of Things isn’t simply linking millions of devices together, just like the real innovation of the web wasn’t networking a bunch of computers. MORE
People like Whitaker’s more than they trust the worlds most successful sporting team (All Blacks), and one of the highest-rated international airlines (Air New Zealand). How the battle of Whitaker’s vs. Cadbury perfectly encapsulates my market positioning strategy. MORE
Airlines Related Topics 
Software Platform Consulting
MAY 16, 2017
Before We Get to Software… Warren Buffett recently announced that he was buying airline stocks. This is a man whose greatest quotes include many disparaging remarks about the airline industry (see here ). So why would the Oracle of Omaha invest in airlines now?
SaaStr
SEPTEMBER 30, 2019
Since then the company has grown to millions of registered users and counts companies like American Airlines, Zendesk, Groupon, Nasa, Leap Motion and MGM amongst its customers. It’s hard to imagine but SaaStr Annual 2020 is just around the corner.
SaaStock
JANUARY 25, 2019
Airnguru provides a pricing intelligence technology for airlines. With Airnguru, airline companies can boost their profits and decrease the necessary time-to-market.
Audacix
DECEMBER 9, 2018
Remember: culture eats strategy for breakfast Answer this for me: why do new airlines have more crashes per thousand flights than airlines that have been around for 50 years? It's because older airlines have a CULTURE of safety.
Upscope
MAY 24, 2019
7 CX strategy examples Avast cyber security Kone elevators Gusto payroll and HR service Dell computers A US Airport Southwest Airlines Nordstrum Why have a CX Strategy? And the airline may lose my bag, so best to carry it onboard.
SaaStock
MARCH 20, 2019
Plusgrade is a leading upgrade and revenue technology solutions provider for the global airline industry.
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Chart Mogul
JANUARY 2, 2018
Airline loyalty programs – “I need to keep flying with [airline] otherwise I’ll lose my platinum status!”. My airline loyalty program allows me to fly around the world with perks I wouldn’t normally have access to.
Tom Tunguz
OCTOBER 29, 2014
In other words, instead of buying one engine and a service contract, a major airline would buy 100,000 flight hours from GE with a guaranteed level of engine uptime. Airlines benefit by winning greater predictability, fewer delays, and consequently greater profitability. The real promise of the Internet of Things isn’t simply linking millions of devices together, just like the real innovation of the web wasn’t networking a bunch of computers.
Tom Tunguz
APRIL 25, 2013
The payments systems are in place, the integrations with airlines and taxis and inventory systems and physical things like locks exist. When the neologism was popularized in 2004 by Tim O'Reilly, the words Web 2.0 captured a desire for the web to become interactive.
SaaSOptics
MAY 22, 2018
Another example is airline industry analysts use metrics like load factor, yield, and available seat-miles. Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. What has changed?
SaaSOptics
MAY 22, 2018
Another example is airline industry analysts use metrics like load factor, yield, and available seat-miles. Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. What has changed?
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SaaStock
MARCH 20, 2019
Plusgrade is a leading upgrade and revenue technology solutions provider for the global airline industry. As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a SaaS community that spans from Florida to Quebec.
Teamgate
OCTOBER 4, 2019
Micro-Moment Sales: Red Roof Inn uses a combination of airline information and push notifications to grab customers in the moment. Businesses remain in existence because they continue to make a profit. And they continue to make a profit through revenue from sales.
wepay
FEBRUARY 3, 2017
At the same time it seems that one of the older industries out there, one you might not expect to jump aggressively into mobile payments, the airlines, is developing mobile payment strategies.
Inside Intercom
JUNE 19, 2018
These changes can already be seen at companies such as Dutch airline KLM. On a recent night out in London, Tristan Watson discovered the value of great customer support, when his bag full of electronics, video equipment and personal items was stolen from a pub.
Chart Mogul
AUGUST 23, 2017
The silver lining is that some airlines have got tired of waiting and begun opening more direct routes from the ageing Tegel Airport to key destinations (at least for us) such as San Francisco (might be short-lived now Air Berlin have entered bankruptcy ) and Toronto.
ProfitWell
NOVEMBER 6, 2019
Airlines. The subscription revenue model is hardly new. It’s been a staple of industries—publications, utilities, and, more recently, software—since it first emerged in the 17th century. But in the past few years, subscriptions have seen a bit of a resurgence.
wepay
JUNE 13, 2017
Airlines. It was the worst experience not just because of the delays but because the airline and the employees didn’t empathize with us. Why WePay? I had been working at Intuit for over 11 years; the whole time in the small business division.
SaaStr
OCTOBER 21, 2019
Whether I’m talking to my airline or whether I’m talking to my internet provider or whether I get a package delivered. 274: Robert Vis is the Founder & CEO @ MessageBird, the company that allows you to talk to your customers via Voice, SMS and Whatsapp.
ProfitWell
OCTOBER 1, 2019
Beyond Pricing scours all the platforms for what similar homes charge, their vacancy rates, what hotels are charging, historic and current demand fluctuations, airline info, weather, and more. Today, Zuora's Amy Konary creates a world in which subscribers are at the core, because she knows success is no longer measured simply by products sold. Plus, Recurly raises dough, Medium talks product marketing, and Beyond Pricing helps the common folk make a buck. Your top subscription news.
Unbounce
FEBRUARY 19, 2019
However, that’s precisely what ClaimCompass did for this landing page targeting travelers who’d been on delayed flights to, from, and within the European Union, where legislation mandates that airlines pay compensation for significant travel disruptions.
SaaStr
APRIL 11, 2019
Building a company is hard enough, but what if there’s no clear market to launch into? That’s the situation Gainsight CEO Nick Mehta and CMO Anthony Kennada found themselves in when they joined the company that would become Gainsight in 2013.
SaaStr
AUGUST 15, 2019
And at the end of day, I’m a consumer so I run into that all the time, whether I’m talking to my airline, or whether I’m talking to my Internet provider, or whether I get a package delivered. The startup journey moves in waves—whether you’re ready or not.
SaaStr
AUGUST 15, 2019
And at the end of day, I’m a consumer so I run into that all the time, whether I’m talking to my airline, or whether I’m talking to my Internet provider, or whether I get a package delivered. The startup journey moves in waves—whether you’re ready or not.
Inside Intercom
APRIL 18, 2019
Or an airline at 34. But it can be a real challenge knowing that’s what you’re doing from the outset. In late 2007, a pair of roommates found themselves scraping their wallets to come up with enough cash to cover their exorbitant San Francisco rent.
SaaStr
JULY 11, 2019
We want to pick up the phone and call the airline, call Uber asking for our food. In 2011, Tiago Paiva won a Twilio hackathon by embracing the overlooked call center industry. 7 years later that hackathon project achieved Unicorn status while transforming the call center space.
Inside Intercom
AUGUST 8, 2019
” I think airlines are a good example of that. ? ? ?. Today, we’re dissecting the customer experience at one of the hottest companies around: Slack.
SaaStr
MARCH 20, 2019
Every company, whether you are a tech startup, a bank, an airline, a hotel, you name it, a retailer. Jeff Lawson is the Founder & CEO @ Twilio, the company building the future of communications allowing you to engage customers like never before on voice, SMS, WhatsApp or Video.
Sales Hacker
APRIL 22, 2019
Priceline at the time was very well known for its airline ticket business, and we were trying to extend that platform into other verticals, so I was part of a very small group of people. This week on the Sales Hacker podcast, we speak with Nick Worswick, Global Head of Growth for WeWork.
The Marketing & Growth Hacking Publication
MARCH 27, 2019
People like Whitaker’s more than they trust the worlds most successful sporting team (All Blacks), and one of the highest-rated international airlines (Air New Zealand). How the battle of Whitaker’s vs. Cadbury perfectly encapsulates my market positioning strategy.
Software Platform Consulting
MARCH 23, 2016
And don’t get me started on the airlines–which may be colluding !
Sales Hacker
JUNE 12, 2018
You don’t hire a kid out of college and make him a pilot for Delta Airlines without training. I get asked this same question several times a week.—”Tito, ”Tito, how do I go about building a sales team (especially the sales development function) from scratch?”
The Marketing & Growth Hacking Publication
MARCH 27, 2019
For example, I detailed how TravelStart uses part of this strategy to acquire more online airline ticket sales than Nigerian airline companies in this case study. Source: DigitalSprout NG This growth-focused guide is for those seeking predictable ways to grow their business?—?something
Inside Intercom
JUNE 6, 2019
It’s sort of the natural progression of DM’ing the airline account because you know that the community manager behind that account has infinitely more access and is much more responsive than trying to go through the customer support channels.
Customer Success-Driven Growth
JUNE 20, 2018
We communicate with friends, family, co-workers, industry peers, customers, vendors, celebrities, trolls, politicians, restaurants, airlines, etc., Let’s talk about Customer Engagement, specifically the Communication Model. We communicate every day, all day.
Inside Intercom
OCTOBER 24, 2019
And she worked her way up to be one of the United Airline’s first female pilots. “Although a community feels magical, when it shows up in your life, it doesn’t come together by magic.”
Inside Intercom
DECEMBER 13, 2018
It’s not just for retail or airlines or telcos. Facebook’s mission statement has been examined everywhere from college business case studies to the hallowed halls of the United States Congress.
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