SaaStock

JANUARY 25, 2019

Airnguru provides a pricing intelligence technology for airlines. With Airnguru, airline companies can boost their profits and decrease the necessary time-to-market.

Airlines 266

Airlines Healthcare Construction Transportation 266

Upscope

MAY 24, 2019

7 CX strategy examples Avast cyber security Kone elevators Gusto payroll and HR service Dell computers A US Airport Southwest Airlines Nordstrum Why have a CX Strategy? And the airline may lose my bag, so best to carry it onboard.

Strategy 95

Strategy Airlines Travel Onboarding 95

SaaStock

MARCH 20, 2019

Plusgrade is a leading upgrade and revenue technology solutions provider for the global airline industry.

Healthcare 277

Healthcare AI Airlines Machine Learning 277

Chart Mogul

JANUARY 2, 2018

Airline loyalty programs – “I need to keep flying with [airline] otherwise I’ll lose my platinum status!”. My airline loyalty program allows me to fly around the world with perks I wouldn’t normally have access to.

Airlines 67

Airlines User Experience B2B B2C 67

Tom Tunguz

OCTOBER 29, 2014

In other words, instead of buying one engine and a service contract, a major airline would buy 100,000 flight hours from GE with a guaranteed level of engine uptime. Airlines benefit by winning greater predictability, fewer delays, and consequently greater profitability. The real promise of the Internet of Things isn’t simply linking millions of devices together, just like the real innovation of the web wasn’t networking a bunch of computers.

Airlines 100

Airlines Business Business Model Subscription 100

Tom Tunguz

APRIL 25, 2013

The payments systems are in place, the integrations with airlines and taxis and inventory systems and physical things like locks exist. When the neologism was popularized in 2004 by Tim O'Reilly, the words Web 2.0 captured a desire for the web to become interactive.

Airlines 130

Airlines Mobile Social Media User Experience 130

SaaStock

MARCH 20, 2019

Plusgrade is a leading upgrade and revenue technology solutions provider for the global airline industry. As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a SaaS community that spans from Florida to Quebec.

Healthcare 130

Healthcare AI Airlines Machine Learning 130

SaaSOptics

MAY 22, 2018

Another example is airline industry analysts use metrics like load factor, yield, and available seat-miles. Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. What has changed?

Subscription 52

Subscription Airlines Metrics Compensation 52

wepay

FEBRUARY 3, 2017

At the same time it seems that one of the older industries out there, one you might not expect to jump aggressively into mobile payments, the airlines, is developing mobile payment strategies.

Mobile 52

Mobile Airlines Retention Education 52

SaaStr

AUGUST 15, 2019

And at the end of day, I’m a consumer so I run into that all the time, whether I’m talking to my airline, or whether I’m talking to my Internet provider, or whether I get a package delivered. The startup journey moves in waves—whether you’re ready or not.

Scaling 141

Scaling Airlines Finance Leadership 141

SaaStr

AUGUST 15, 2019

And at the end of day, I’m a consumer so I run into that all the time, whether I’m talking to my airline, or whether I’m talking to my Internet provider, or whether I get a package delivered. The startup journey moves in waves—whether you’re ready or not.

Airlines 130

Airlines Scaling Finance Leadership 130

Inside Intercom

JUNE 19, 2018

These changes can already be seen at companies such as Dutch airline KLM. On a recent night out in London, Tristan Watson discovered the value of great customer support, when his bag full of electronics, video equipment and personal items was stolen from a pub.

Customer Support 106

Customer Support Airlines AI Banking 106

Chart Mogul

AUGUST 23, 2017

The silver lining is that some airlines have got tired of waiting and begun opening more direct routes from the ageing Tegel Airport to key destinations (at least for us) such as San Francisco (might be short-lived now Air Berlin have entered bankruptcy ) and Toronto.

Airlines 81

Airlines Travel Banking Engineering 81

wepay

JUNE 13, 2017

Airlines. It was the worst experience not just because of the delays but because the airline and the employees didn’t empathize with us. Why WePay? I had been working at Intuit for over 11 years; the whole time in the small business division.

Airlines 52

Airlines Headcount Leadership Scaling 52

Unbounce

FEBRUARY 19, 2019

However, that’s precisely what ClaimCompass did for this landing page targeting travelers who’d been on delayed flights to, from, and within the European Union, where legislation mandates that airlines pay compensation for significant travel disruptions.

Automotive 107

Automotive Mobile Airlines Social Media 107

SaaStr

JULY 11, 2019

We want to pick up the phone and call the airline, call Uber asking for our food. In 2011, Tiago Paiva won a Twilio hackathon by embracing the overlooked call center industry. 7 years later that hackathon project achieved Unicorn status while transforming the call center space.

SMB 233

SMB Cloud Leadership Enterprise 233

SaaStr

APRIL 11, 2019

Building a company is hard enough, but what if there’s no clear market to launch into? That’s the situation Gainsight CEO Nick Mehta and CMO Anthony Kennada found themselves in when they joined the company that would become Gainsight in 2013.

Customer Success 162

Customer Success Scaling Airlines Leadership 162

Inside Intercom

AUGUST 8, 2019

” I think airlines are a good example of that. ? ? ?. Today, we’re dissecting the customer experience at one of the hottest companies around: Slack.

Airlines 71

Airlines Scaling Branding Education 71

SaaStr

MARCH 20, 2019

Every company, whether you are a tech startup, a bank, an airline, a hotel, you name it, a retailer. Jeff Lawson is the Founder & CEO @ Twilio, the company building the future of communications allowing you to engage customers like never before on voice, SMS, WhatsApp or Video.

Development 193

Development Company Culture Software Customer Success 193

Inside Intercom

APRIL 18, 2019

Or an airline at 34. But it can be a real challenge knowing that’s what you’re doing from the outset. In late 2007, a pair of roommates found themselves scraping their wallets to come up with enough cash to cover their exorbitant San Francisco rent.

Airlines 58

Airlines Education Customer Success Benchmarks 58

The Marketing & Growth Hacking Publication

MARCH 27, 2019

People like Whitaker’s more than they trust the worlds most successful sporting team (All Blacks), and one of the highest-rated international airlines (Air New Zealand). How the battle of Whitaker’s vs. Cadbury perfectly encapsulates my market positioning strategy.

Pricing 52

Pricing Airlines Branding Social Media 52

Inside Intercom

JUNE 6, 2019

It’s sort of the natural progression of DM’ing the airline account because you know that the community manager behind that account has infinitely more access and is much more responsive than trying to go through the customer support channels.

Branding 95

Branding Airlines Enterprise SMB 95

The Marketing & Growth Hacking Publication

MARCH 27, 2019

For example, I detailed how TravelStart uses part of this strategy to acquire more online airline ticket sales than Nigerian airline companies in this case study. Source: DigitalSprout NG This growth-focused guide is for those seeking predictable ways to grow their business?—?something

Business 52

Business Airlines Growth Hacking Acquisition 52

Sales Hacker

APRIL 22, 2019

Priceline at the time was very well known for its airline ticket business, and we were trying to extend that platform into other verticals, so I was part of a very small group of people. This week on the Sales Hacker podcast, we speak with Nick Worswick, Global Head of Growth for WeWork.

Airlines 68

Airlines Finance Sales AI 68

Customer Success-Driven Growth

JUNE 20, 2018

We communicate with friends, family, co-workers, industry peers, customers, vendors, celebrities, trolls, politicians, restaurants, airlines, etc., Let’s talk about Customer Engagement, specifically the Communication Model. We communicate every day, all day.

Communication 63

Communication Engagement Airlines Scaling 63

Sales Hacker

JUNE 12, 2018

You don’t hire a kid out of college and make him a pilot for Delta Airlines without training. I get asked this same question several times a week.—”Tito, ”Tito, how do I go about building a sales team (especially the sales development function) from scratch?”

Scaling 95

Scaling Sales Airlines Onboarding 95

Inside Intercom

DECEMBER 13, 2018

It’s not just for retail or airlines or telcos. Facebook’s mission statement has been examined everywhere from college business case studies to the hallowed halls of the United States Congress.

Mobile 83

Mobile SMB Airlines Banking 83

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

If you’re looking for people who are searching for flights, you must exclude people searching for “Best Airlines.” We’ve all heard about keywords and their importance in SEO. However, negative keywords are equally important, especially when you’re launching with a PPC campaign.

Airlines 52

Airlines Growth Hacking Advertising Business 52