SaaStr

MAY 4, 2025

The hyper-specialization of roles like SDRs, AEs, and CSMs will start to fade as AI takes over the repetitive tasks and empowers sales reps to manage the entire process. And VPs of Sales Will Need to Learn to Manage AIs Just as Much As Their Human Reps. will still need to be audited, often daily. Their answers, actions, etc.

AI 152

AI Scale Sales SMB 152

SaaStr

APRIL 28, 2021

You’re now pulling engineers to answer security questionnaires, and you’ve just learned that getting a SOC 2 report will take 6-8 months to prepare for the audit, plus another 6-12 months to complete the audit itself. 2 – Setup Single Sign-on and a Password Management System. Deal: closed-lost.

Enterprise 272

Enterprise Software Review Azure GCP(Google Cloud Platform) 272

SaaStr

APRIL 8, 2020

Divvy’s Free Expense Management Platform. Click here for Divvy’s Seamless Expense Management Platform for Businesses. Divvy is a seamless expense management software combined with the world’s smartest business card giving your company total control of finances. OWL Labs’ Free Management Tool.

Artificial Intelligence 296

Artificial Intelligence Machine Learning SaaS Consulting 296

TechEmpower SaaS

JULY 24, 2023

Content Management How often will the application’s content need to change? Logging/Auditing What key operations need to be logged for auditing? A Product Manager? Product Management Do you have a clear vision of the initial application and a plan for sequencing changes after the initial launch?

Innovation 780

Innovation Development CTO Hire Technical Review 780

SaaStr

APRIL 4, 2025

My Take : This is not for everyone, but for operations teams managing complex business systems, it’s potentially transformative. Promptless AI: An AI teammate that automatically updates your customer-facing docs Docs are integral to a great customer experience, but managing them is a challenging, multi-team effort.

AI Search 162

AI Search AI Startup Scale 162

SaaStr

JULY 9, 2021

Audit calls with Chorus, Gong, etc. Audit emails. Hire better sales managers. Consider having no quota at all for the first 30 days, and just pairing each new hire up with a successful veteran. To just listen and learn. Listen to a subset of everyone’s calls. And jump in and coach them. This really works.

Sales Hiring 294

Sales Hiring Sales Pricing Onboarding 294

SaaStr

JANUARY 22, 2021

Q: Your sales manager is under great pressure to increase sales. Manage your time on accounts. Audit and read SDR and AE emails. You have to audit and listen to a certain amount of every rep’s customer communications. Does this emotional appeal change your way of dealing with customers? Good for AE. Bad for Company.

Sales 269

Sales Churn Cloud Pricing 269

Tom Tunguz

SEPTEMBER 5, 2019

SOC2 compliance, single sign-on integration, auditing, deeper security, etc. I find it is a helpful framing for prioritizing the efforts of the business and in particular the management team. They will hire account executives in different regions. After a bit, these new AEs will begin closing business that requires more product work.

VP of Engineering 279

VP of Engineering Startup Sales Hiring compliance 279

SaaStr

FEBRUARY 9, 2023

Since then, Ahrefs has grown into a complete SEO suite by developing tools like Keywords Explorer for keyword research, Content Explorer for analyzing content, Rank Tracker for monitoring keyword rankings, and Site Audit for auditing and optimizing websites.

Payment Methods 246

Payment Methods Payments Payment Solutions Education 246

SaaStr

MARCH 13, 2024

Over the next 12-18 months, Ultimate will make chatbots launch faster, with less effort to manage, and they’ll go live without all the extra work. From the beginning, you have to focus on making this AI steerable and auditable. They’re not going to use it unless it’s accurate and secure.

Generative AI 267

Generative AI AI Cloud Startup 267

SaaStr

AUGUST 18, 2022

We help companies design stage-appropriate controls, obtain infosec certifications/audits like SOC 2 or ISO 27001, stay compliant with regulations like HIPAA and GDPR, and build trust with enterprise customers for whom security is a fundamental “must have” requirement.

Stax 53

Stax Payment Services Payment Solutions SaaS Payments 53

SaaStr

AUGUST 11, 2022

BambooHR ‘s cloud-based system is an intuitive, affordable way for growing companies to manage essential employee information in a personalized Human Resources Information System (HRIS). At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors.

Payment Solutions 257

Payment Solutions Payment Services Payments Payment Methods 257

SaaStr

FEBRUARY 15, 2021

And for CEOs, especially reps 3-10, the ones that you are still managing. One way or another, attached to Salesforce using Mixmax, Salesloft or otherwise, or however it gets done … audit their emails every week. Use a tool like Gong or Chorus to listen to their calls. Do this. You’ll be in the trenches with them.

Scale 347

Scale CTO Hire Sales Hiring New CTO 347

SaaStr

NOVEMBER 24, 2020

Products include CRMs, customer support, IT management, project management, HR and much more. Their platform manages all interactions between the payer and the payee, helping to provide end to end control and an optimized workflow. Freshworks. Freshworks helps businesses of all sizes with a packed product suite that teams love.

Scale 286

Scale Scaling Outsourced Development compliance 286

SaaStr

FEBRUARY 21, 2024

And that was just for the initial group of users: Need identification and discussions with project manager over several months About 6 on-site meetings to review need identification and discussion with a broader group RFP Prototype of workflow Ensure integrations could be connected to custom apps Wait for new feature to ship A 90-day unpaid pilot (sometimes, (..)

Scale 286

Scale Enterprise Branding Sales 286

SaaStr

APRIL 15, 2022

Airbase is the only truly comprehensive spend management platform available to small and midsize companies. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text.

Travel 255

Travel compliance Finance Engagement 255

SaaStr

FEBRUARY 23, 2023

Through our #1 SaaS-based Global Employment Platform , we help find, hire, onboard, pay, and manage team members, quickly and compliantly, to expand growth opportunities for everyone, everywhere – without the hassle of setting up local subsidiaries or branch offices. It’s the everywhere workforce, working together.

Payment Services 269

Payment Services Merchant Services Payments Embedded Payments 269

SaaStr

DECEMBER 22, 2022

Replace manual GRC efforts, reduce costs, and save time preparing for audits and maintaining compliance. With customers in higher education, nonprofit, healthcare systems, government, and corporate enterprise business, OnBoard is the leading board management provider. Qwilr is the tool of choice for scaling B2B sales teams.

Scale 53

Scale Onboarding Government compliance 53

SaaStr

DECEMBER 6, 2023

They manage financial reporting, audit, risk and more. So there’s a quiet SaaS leader you probably haven’t heard of in the financial reporting space that’s doing just fine today. Many of you will end up using it as you scale to later stages. That’s Workiva. Billion in today’s world.

compliance 292

compliance Engineering Scaling Enterprise 292

Tom Tunguz

SEPTEMBER 17, 2022

Centralized exchanges manage roughly 100m total active wallets. None of these numbers have the precision or accuracy of a publicly traded stock whose figures have been audited and are governed by accounting standards. We need more products to attract new users to bring in more GDP. A few notes about the data: web3 data is fuzzy.

Data 279

Data Blockchain Software Review Outsourced Development 279

Intercom, Inc.

JANUARY 5, 2022

Security affects every function across your company: from onboarding and offboarding to encrypting data and managing endpoints. Streamlining audits like SOC 2, ISO 27001, HIPAA, and others. Of course, it also makes audits go faster and cost less. Don’t skip on automation.

Scale 212

Scale Software Review compliance Technical Review 212

SaaStr

OCTOBER 15, 2020

And with AutoFile, you’ll never miss the filing deadline, protecting you from late-filing penalties and a higher risk of being audited. #2 Your office manager doesn’t have time to seek out the best prices on office supplies—let alone make new purchases every week. 2 Bookkeeping. 5 Purchasing.

Business 325

Business Marketplace as a Service AI Search compliance 325

SaaStr

DECEMBER 1, 2020

Manage their LPs. VCs have to manage their own investors, the “LPs” or Limited Partners. This includes an Annual Meeting (which can take a lot of prep), quarterly reporting, audits, and more. Manage existing investments. Internal management and related internal management overhead.

Investment 212

Investment Interviewing Startup Management 212

Trint

AUGUST 11, 2021

But with new platforms coming out and ever-changing algorithms, the world of social media management can be tricky to understand. A good place to start is to construct an audit of your community to see what brand voice would retain maximum engagement across your platforms.

Social Media 290

Social Media Advertising Construction Travel 290

SaaStr

AUGUST 8, 2023

The Accounting Team Responsibilities: Financial recording and reporting Compliance, Audits Accounts Payable/Accounts Receivable Tax, Treasury Your accounting team makes sure every financial transaction is recorded correctly and categorized. They will also take charge during an audit if the situation arises.

Scale 238

Scale Finance Outsourcing Services Sales Recruiting 238

Intercom, Inc.

APRIL 23, 2018

Compliance managers don’t want to slow engineers down, but rigorously keeping track of how data is handled throughout a product is essential. If you or other teams don’t need access to certain types of data, you shouldn’t have it, and having systems in place to manage that is essential. Join over 25,000 subscribers and get?

Underperforming Technical Team 220

Underperforming Technical Team Systems Review compliance Marketplace as a Service 220

SaaStr

NOVEMBER 13, 2023

VP of Product at Drata Brian Elmi and Director of Product Management Dana Mauger share five not-so-secret secrets of product velocity at SaaStr Annual this year. 3: Embrace Ruthless Prioritization As a product manager, you might be a people pleaser who has to say no, not yet, or not now. How do you scale a product organization quickly?

Scale 277

Scale Scaling Sales Hiring Construction 277

Blulogix

MAY 19, 2025

By BluLogix Team Audit-Proof IT: Building a GASB-Compliant Internal Billing System In government and higher education, IT spending isnt just about efficiencyits about accountability. CIOs and IT finance leaders are expected to track every dollar, justify every allocation, and survive every audit.

Traceability 59

Traceability Payment Features compliance Finance 59

SaaStr

OCTOBER 31, 2022

After serving as the Chief Information Security Officer (CISO) for the New York Stock Exchange for twenty years, Jerry Perullo of Adversarial Risk Management has learned how to protect a company’s digital assets and infrastructure. Risks: Risk Assessment Management Procedure (RAMP). Cybersecurity risks can come in many forms.

Cybersecurity 246

Cybersecurity compliance Government Strategy 246

Blulogix

OCTOBER 24, 2024

By BluLogix Team Navigating Tax and Regulatory Complexities in UCaaS Billing Summary: Managing tax and regulatory compliance is a complex challenge for UCaaS providers, especially as they introduce bundled offerings, hybrid price models, and serve diverse geographies.

Payment Features 59

Payment Features Scale compliance B2B 59

Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news? What is a SOC 3 Report?

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

SaaStr

AUGUST 9, 2024

Before computers, intuition was a key part of managing paper mills. Building an Experimental Team They started a growth team at Braze that Spencer manages. During the IPO process, they had to look at things related to audit and compliance. Computers disrupted all of that and changed the way people worked.

Scale 284

Scale Sales Hiring Scaling Startup 284

Buffer Resources

OCTOBER 2, 2024

It can help you find keyword ideas, create video thumbnails , and audit your competitors’ channels against yours. For example, suppose you’re a productivity creator and find videos on “time management” have the highest VPH across all your competitors. Prices start at $49/month for one user.

Social Media 116

Social Media AI Search Benchmarks Software Review 116

BetterCloud

JANUARY 13, 2025

On the other hand, it can quickly spiral out of control if not managed properly. Managing a burgeoning file sharing ecosystem is a complex undertaking, involving not just IT and security teams, but also end-users themselves (and contingent workers like contractors). Audit, audit, audit!

compliance 52

compliance Government Education Consulting 52

SaaStr

FEBRUARY 17, 2023

One company that has unlocked the secret to solid retention and revenue expansion is Brex , an easy-to-use corporate cards and spend management software in an integrated global solution. At first, this relationship management team not only worked on customer success but also worked on upselling and cross-selling. Share the Findings.

Retention 246

Retention Startup Revenue Sales Hiring 246

Subscription Flow

OCTOBER 22, 2024

These factors make it increasingly dispiriting for SaaS businesses to manage tax compliance. Audits Auditing means the documentation and reporting of your tax related finances. You need to present the accurate evidence of your taxable/non-taxable sales, tax payment receipts or tax audits.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

SaaStr

JANUARY 29, 2021

The fees in starting a venture capital firm varies a lot, but in general, you can assume about 2% of each fund goes to “management fees”, for its operational budget. The partners that own the management company keeps the surplus. management fee, or $5m a year paid by LPs (the investors in the fund) for operational expenses.

Venture Capital 306

Venture Capital Travel Compensation Investment 306