Tom Tunguz

FEBRUARY 26, 2025

Your company can employ pricing to communicate to the market whether your product is a premium, mid-market or low cost alternative. Longer sales cycles : Recent data shows usage-based pricing models experienced 29% longer sales cycles in 2023 compared to 21% for seat-based companies. Salesforce exemplifies exceptional positioning.

SaaS Payments 283

SaaS Payments Pricing Strategy Scale 283

TechEmpower SaaS

DECEMBER 11, 2023

In 2023, there were approximately 26.3 Communication: Evaluate their communication style. While beneficial, some project managers hinder effective communication. million software developers worldwide. This vast pool of talent showcases a wide range of experience and portfolios, quality of work, and inquisitiveness.

Software Development 443

Software Development Development Software Review Software 443

SaaStr

JUNE 23, 2025

Claude, GPT-4, and the foundation model explosion happened through 2023. The 18-Month “Let’s See” Window Has Closed Let’s be brutally honest about the timeline here. ChatGPT launched in November 2022. That gave everyone roughly 18 months to figure it out.

AI Search 170

AI Search AI Technical Review CTO Hire 170

SaaStr

MAY 21, 2025

The Rule of 40 Score Has Nearly Doubled in Two Years Palantir has achieved an jaw dropping Rule of 40 score of 83%, up from 38% in Q2 2023. Their artificial intelligence platform (AIP) is driving significant commercial demand, with companies like Wendy’s and Heineken showcasing dramatic efficiency improvements at their AIPCon event.

Artificial Intelligence 162

Artificial Intelligence Government AI Benchmarks 162

SaaStr

JUNE 29, 2023

Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023. SaaS Market Snapshot In Q1 of 2023, Vendr gathered data on SaaS Spending and yielded some pretty interesting results. In 2023, prices are increasing for SaaS solutions.

VP of Engineering 286

VP of Engineering Trends Sales Hiring Cybersecurity 286

SaaStr

JANUARY 20, 2023

pic.twitter.com/73p146F4dS — Jason Be Kind Lemkin  (@jasonlk) January 19, 2023 So somewhat frequently I’ll see a VC just get burned and hazed on social media for saying something like, “The best founders respond almost instantly.” Like the old days. ” Or, “The best founders get back to you ASAP.”

Social Media 343

Social Media Enterprise Communication Sales 343

SaaStr

AUGUST 30, 2023

People can communicate as humans do, and AI uses those words and matches them to a business problem regardless of category. The post A Deep Dive Into The Power Of AI, Going Multi-Product, And The 2023 Ecosystem: “What’s New” With G2 CEO Godard Abel appeared first on SaaStr. Zero cost of sale.

AI Search 245

AI Search AI Scale Software Review 245

SaaStr

JUNE 7, 2023

So Twilio is perhaps the top “hero” SaaS company that has taken the biggest hit from the crunch of 2023. It’s the Stripe for Communications. While that percentage isn’t growing, it’s still impressive for a communications-based company. Twilio dominates many of its spaces and segments. Go Global!

Headcount 237

Headcount Cloud Communication Acquisition 237

USIO

JUNE 10, 2025

In 2025, people expect faster refunds, better communication, and more flexibility. Treasury Unclaimed Funds Regulations – [link] Journal of Payments Strategy & Systems, 2023 Vol. That window is typically 3–5 years in the U.S., depending on the account type. But no one wants to wait years for $25 they forgot about.

Payment Solutions 130

Payment Solutions Payment Services PayPal Traceability 130

Buffer Resources

FEBRUARY 23, 2023

In this post, we’ll cover the top seven insights from the 2023 State of Remote Work. Read the full report here: Read the 2023 State of Remote Work Let's take a closer look at what this year's report has to say about the state of remote work. Send us a tweet or pop into our community.

Trends 136

Trends Communication Engagement 136

SaaStr

MARCH 18, 2025

Colin oversaw Wiz’s unprecedented growth from $0 to $100M ARR in just two years, helping the company achieve a $10 billion valuation and “decacorn” status by 2023. ” This distributed structure created intentional communication patterns that might not have developed in a single office.

Scale 179

Scale Sales Hiring Scaling Sales Recruiting 179

Andreessen Horowitz

MAY 31, 2023

TABLE OF CONTENTS Generative AI is Coming for Insurance Because underwriting, selling, and servicing rely so heavily on humans processing large quantities of written or verbal communication, existing tools have struggled to properly automate these services and materially impact loss … The post Generative AI is Coming for Insurance (May 2023 Fintech (..)

Generative AI 122

Generative AI AI Communication 122

SaaStr

MAY 16, 2023

In the first quarter of 2023, global venture funding fell to $59 billion, down from a peak of $181 billion in Q4 2021. Founders embarking on seed or early-stage funding rounds in this competitive market must pay special attention to investor relations, the art and science of communicating with and managing your investors.

Communication 266

Communication Startup Investment Strategy 266

SaaStr

JANUARY 12, 2024

Customer Success Is Vulnerable to Cuts Jason shared that he didn’t realize how vulnerable customer success was to cuts until 2023. So e ven if you had a hard 2023, there’s magic in this chart. Prediction #2: Vendor Consolidation Continues In 2023, there was a lot of focus on fewer vendors. From 2022 to 2023, it grew 0%.

Sales Hiring 315

Sales Hiring Customer Success Scale AI 315

Neil Patel

DECEMBER 13, 2022

11% said they would maintain their SEO budget going into 2023. 26% said they would keep their budget as is with the main reason being that you have to be on the major platforms in order to communicate with customers and potential customers. A staggering 98% said they would invest in AI tools in 2023.

Marketing 145

Marketing AI Search Software Review Social Media 145

SaaStr

MARCH 6, 2023

The marketplace in 2023 prioritizes emerging technology and instantaneous communication. The state of B2B sales in 2023 Before creating a dynamic strategy, it is essential to understand the current state of B2B sales. Buyers now favor virtual channels as their optimal communication method with a salesperson.

Innovation 246

Innovation Sales Hiring B2B Strategy 246

Buffer Resources

OCTOBER 3, 2024

“The most I’d pay a freelance writer for a 1,500 word article is __” — Brooklin Nash (@realBrookNash) February 24, 2023 This question can help him spark conversation with his audience on a broad topic, which will eventually lead to the discovery of unique content ideas. on Instagram Stories. on Instagram Stories.

Social Media 133

Social Media Trends Forecasting Engineering 133

SaaStr

FEBRUARY 28, 2024

Braze is a top leader in enterprise mobile marketing and communications. At SaaStr Europa 2023, CEO Bill Magnuson shared a great story. At $500m in ARR, they’re growing a strong 33% and trading at about $6 Billion, so they’re in the 10x ARR Club. When the average public SaaS company is still stuck at 6x.

Sales Hiring 258

Sales Hiring Scale Cloud Enterprise 258

Buffer Resources

AUGUST 2, 2024

  The evolution of decentralized social media While it might feel like it burst onto the scene in 2023/24, decentralized social media isn’t all that new.    2023 in particular saw a steep rise in interest in decentralized social media options — and a much talked about phenomenon called the fediverse. 

Social Media 113

Social Media Underperforming Technical Team Government Blockchain 113

Buffer Resources

NOVEMBER 29, 2023

To understand how much changed, it’s important to reflect on the year, especially as the end of 2023 comes closer. In the spirit of reflection, I was inspired to look at some of the predictions from our Social Media Predictions for 2023 and check in on their success (or lack thereof). We predicted a lot of it but not all of it.

Social Media 133

Social Media AI Search ChatGPT Technical Review 133

SaaStr

AUGUST 5, 2023

— Jason ✨Be Kind✨ Lemkin  (@jasonlk) July 28, 2023 So there’s a strategy I really only see a handful of vendors using, but it really, really works IMHO. However … Every week I get a truly amazing, truly helpful piece of email content from them. Truly valuable. Really helps remind me to buy in October.

Outsourcing Services 246

Outsourcing Services Strategy Marketing Content Marketing 246

Sales Hacker

OCTOBER 19, 2022

Read on, take notes, and avoid these roadblocks as you get 2023 comp planning underway. When asked about changing comp plans, he said, “The [lack of] communication of the changes leaves people in the dust.”. His solution: simple plans and clear communication when goals change. Related: New to sales compensation planning?

Compensation 122

Compensation Sales Recruiting Sales Finance 122

Sales Hacker

JANUARY 12, 2023

Multiply, add, and subtract your way into a dreamy 2023. The good people at Sales Hacker were kind enough to let me share some of the more interesting points I learned from the contributors along the way, with the goal of helping you find a few unconventional practices to borrow for your 2023. And adds an extra zero to my commission….

Sales 114

Sales Outsourced Development Technical Review Pricing 114

Chart Mogul

DECEMBER 22, 2022

We spoke with SaaS leaders across different sectors to bring you insights on sustainable growth strategies for 2023. We spoke with SaaS leaders across different sectors to bring you insights on sustainable growth strategies for 2023. How to grow sustainably in 2023? Track how efficiently you’re bringing in new business.

Strategy 95

Strategy Scale Finance Acquisition 95

Intercom, Inc.

DECEMBER 22, 2022

We are delighted to announce that Intercom has once again been recognized as among the best solutions in a number of Customer Service categories in the newly released G2 Winter Reports 2023. Not only am I able to help my customers one on one, but I can also streamline the communications that goes out to my customers. Humblebrags.

Software Review 118

Software Review Systems Review Communication Software 118

Scytale

OCTOBER 23, 2023

In 2023, GDPR continues to play a vital role in protecting personal data worldwide. Read on to understand the importance of GDPR in 2023, how to successfully implement GDPR frameworks within your business and the benefit of using Employer of Record solutions (EORs) to streamline your compliance journey.

Systems Review 105

Systems Review Technical Review compliance Scale 105

ChurnZero

JANUARY 13, 2023

However, it’s tough to predict the future alone — so we asked Customer Success leaders across the industry to share their top trends for 2023. 2023 will be a breakout year for digital Customer Success, customer intelligence, and AI-fueled outcomes at SaaS companies. A few common themes emerged. Joel Passen , co-founder, Sturdy.

Trends 98

Trends Customer Success Sales Hiring Artificial Intelligence 98

FastSpring

JUNE 9, 2025

Step 2: Customer Communication Clearly communicate the pause option to your customers. For example, a November 2024 Wall Street Journal article cites an Antenna report showing that the rate of streaming service subscribers who canceled one year and rejoined the next increased from a median of 29.8% in 2022 to 34.2%

Merchant Services 78

Merchant Services Payment Features Subscription SaaS Payments 78

User Pilot

JULY 31, 2023

Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support. Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. To see how Userpilot could replace Intercom, book the demo!

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

Buffer Resources

SEPTEMBER 6, 2023

In this article, I’ll dig into exactly how to source the best audio clips for your TikToks while they’re still popular, plus give you some examples of TikTok sounds with staying power: a selection of the best clips of 2023. It was released back in 2015, but its TikTok virality saw it surge in popularity in 2023.

Trends 132

Trends Social Media Engineering Communication 132

SaaStr

OCTOBER 28, 2022

Leadership must communicate this objective to the entire company and ensure everyone works toward improving efficiency instead of simply bringing in more dollars. Since the business landscape is very different this year, what strategies should sales prepare for 2023? The 2022 Economic Climate, Barriers to Growth, and Recruitment.

Sales Recruiting 257

Sales Recruiting Sales Hiring Leadership Interviewing 257

Buffer Resources

NOVEMBER 4, 2024

  WhatsApp Business reported  having over 200 million monthly active users in June 2023. In a September 2023 interview, X CEO  Linda Yaccarino shared  that the company currently had 550 million MAUs, so we've gone with that value. QQ 554 million MAU QQ  was released in China in 1999 by  Tencent.

Social Media 124

Social Media Payments Branding Payment Methods 124

Scytale

OCTOBER 23, 2023

In 2023, GDPR continues to play a vital role in protecting personal data worldwide. Read on to understand the importance of GDPR in 2023, how to successfully implement GDPR frameworks within your business and the benefit of using Employer of Record solutions (EORs) to streamline your compliance journey.

Systems Review 95

Systems Review Technical Review compliance Scale 95

Buffer Resources

JANUARY 16, 2023

We hope this list helps you flesh out your social media calendar for 2023. View this post on Instagram A post shared by Kigurumi Shop (@kigurumishop) July 17: World Emoji Day Is there anything more fun than communicating with emojis? We hope this list of holidays helps you fill up your content calendar for 2023!

Social Media 129

Social Media Entrepreneurship Education Company Culture 129