Tom Tunguz

APRIL 13, 2018

We should call them metrics days. The fundraising pitches of 2008 highlighted leading indicators of success: the product, the vision, the team. The fundraising pitches of 2008 highlighted leading indicators of success: the product, the vision, the team. Today, we concentrate on lagging indicators of success: metrics.

Scale 189

Scale Innovation Mobile Churn 189

SaaStr

JULY 7, 2021

rates them on 3-Year Growth – a slightly strange metric for start-ups at all different stages), for SaaS and SaaS-ish startups: [note, the higher they are on the list, the faster they are growing on a % basis YoY]. #7 Generally, audited or reviewed financials must be submitted, so I assume they are in the ballpark of correct.

SaaS 290

SaaS Technical Review Software Review Scaling 290

SaaStr

MAY 22, 2019

About Brian… Our metrics suggest that our attendees were very excited about Brian as a speaker. His high marks in our “speaker likes” metric lands him at number five on our list. About Karen… Karen is number seven on our list with high marks in all metrics. SaaStr’s Most Respected Leader Awards Number: 9 to 5.

Scale 170

Scale Leadership Consulting Software Development 170

Hitenism

JANUARY 6, 2017

It was 2008, and I was having a classic founder moment. These people wrangled with metrics, spent hours configuring Google Analytics, and pivoted Excel spreadsheets all day long. These marketers had a problem: They craved accurate and actionable metrics. Back in 2008, “content marketing” wasn’t a thing. It was 2008!

Startup 182

Startup Marketing Engagement Content Marketing 182

SaaStr

JULY 2, 2024

For the most part, it has leveled out in the 8-10x forward revenue multiple range and is largely consistent with where things traded from 2008 to 2018. Compare that to the high in the manic zero interest rate environment of 2021 at 25.1 The Market Has Stabilized What does that mean for individual businesses?

Venture Capital 305

Venture Capital Management Scale AI 305

Tom Tunguz

JULY 29, 2015

Netsuite’s revenue per customer averaged $19k in 2008, and $23k in 2009, the last years for which the company provided customer counts. In 2006, according to the company’s S-1, the business shifted from longer term contracts to one year contracts. Most companies, as they scale, tend to move in the other direction.

Benchmarks 113

Benchmarks Outsourced Development Metrics Scale 113

The Angel VC

MAY 31, 2016

With constantly rising table stakes and a fundraising environment that looks quite a bit less favorable than last year’s, I believe the bar is higher than in the last 18-24 months (although raising money is still much easier than it was in “Silicon Valley’s nuclear winter” in 2008 ).

SaaS 193

SaaS Finance Mobile Enterprise 193

SaaStr

MAY 8, 2019

About Eric… Elisa Steele holds strong at number twenty-two with high-interest metrics from our attendees who looked forward to her as a speaker. He went on to become the founding CTO at Stubhub, Technical Product Manager with Amazon and finally Founder and CTO of Nine Star from 200-2008. Eric Yuan Zoom Founder/CEO.

CTO Coach 30

CTO Coach New CTO CTO Web Development 30

Clouded Judgement

SEPTEMBER 27, 2024

Microsoft launched Azure in 2010, and Google launched GCP to the public in 2011 (they launched a preview of Google App Engine in 2008, but made it publicly available in 2011). Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against.

Cloud 176

Cloud GCP(Google Cloud Platform) AWS Azure 176

Tom Tunguz

JANUARY 14, 2015

Xero Income Statement 2007 2008 2009 2010 211 2012 2013 2014. Xero does exhibit an amazing sales efficiency metric of 1.05, meaning $1 invested today in sales and marketing yields $1.05 Growth 109% 265% 206% 123% 107% 88%. Gross Profit -0.8 -2.0 in gropss profit next year. The median SaaS company charts 0.81

Benchmarks 100

Benchmarks Metrics SMB Outsourced Development 100

Tom Tunguz

JANUARY 1, 2017

Founded in 2008, AppDynamics is a leader in the application performance management space. Let’s look at some of the key metrics and then compare AppDynamics to NewRelic, a close competitor which went public in late 2014. AppDynamics technology helps engineers determine how software applications behave as users interact with them.

Benchmarks 100

Benchmarks Metrics Software Review SaaS 100

Tom Tunguz

JANUARY 14, 2016

In 2008, the Fed Funds Rate sat at 5%. But over the next 5-10 years, the cost of startup capital will increase for three reasons. First, the Fed will continue to raise interest rates that are at historic lows. Today it’s between 0.25-0.5%.

Startup 100

Startup Metrics Transportation Marketplace as a Service 100

SaaStock

FEBRUARY 14, 2019

However, her path changed in 2008 when she took on a new challenge: an MBA in Business and Management. Talk: SaaS Crystal Ball: Revenue Performance Metrics. In 2008, he founded his first business:the local services marketplace Acessozero. Talk: Panel on Best Practices of Hiring for Culture Creation. Rodrigo Dantas, CEO, Vindi.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

SEPTEMBER 27, 2023

So, what happened is most of the craziness from 2020 and 2021 has been erased, yet we’re not back to the nuclear winter of fundraising in 2008. Companies need to pay more attention to factors like: Burn multiple CAC efficiency The most important metric right now is likely the burn multiple.

AI 208

AI Underperforming Technical Team Cloud Strategy 208

Tom Tunguz

JANUARY 7, 2015

In 2008, the average recruiting team spent about $20,000 per year with LinkedIn, a figure that has reached $35,000 in 2013, achieving a growth rate of 16% per year. As the amount of profiles on the platform has grown, so has the company’s ability to monetize that data in software.

Sales Recruiting 100

Sales Recruiting Benchmarks Metrics SaaS 100

Clouded Judgement

AUGUST 2, 2024

Wayfair CEO compared the drop in spend to home goods to the 2008 financial crisis: “Customers remain cautious in their spending on the home and our credit card data suggests that the category was down by nearly 25% from the peak we saw in the fourth quarter of 2021. Consumers appear to be slowing down.

Cloud 157

Cloud Azure GCP(Google Cloud Platform) AWS 157

SaaStr

JULY 25, 2021

When I was starting as a first time entrepreneur in 2008, I got rejected by a lot of VCs. What do you look for as CEO, as the key metrics when you are to measure like how is your sales organization doing other than the top line numbers? So one of the things that I think is a very telling metric is sales productivity.

Sales Recruiting 264

Sales Recruiting Sales Hiring Scale VP of Engineering 264

SaaStr

NOVEMBER 11, 2022

I mean, most of you weren’t founders in 2008, 2009, that… It was so bad in 2008 or nine, I can’t remember what, I’m sitting at an early SaaS corporate banking event at Pebble Beach on a beautiful day having wine with investment bankers or VCs.

Outsourcing Services 243

Outsourcing Services Banking CTO Hire New CTO 243

SaaStr

JULY 16, 2019

We founded the company in 2008, which many of you who were around then know was a pretty difficult time to start a company. But, the fundraising in 2008, 2009 was pretty difficult. A change for me from kind of looking at the business from more of a dashboard view of those metrics then really being in the trenches.

Scale 153

Scale Product Marketing Scaling Marketing 153

SaaStr

JUNE 16, 2020

And he also has the, I don’t know, benefit or dubious distinction, but lived through this before in 2008 and 2009. Adnan Chaudhry: One of the guiding principles that helped me personally, I was here as Matt mentioned, I was here at Salesforce in 2008, 2009. ” Now we have to look to a different metric.

Sales Hiring 216

Sales Hiring Scale SaaS Payments Payment Services 216

Kellblog

JULY 25, 2020

2008) it can get well below 5x. 2008, 2015) it’s not outrageous to think that multiples could drop towards the middle or bottom of that range, i.e., closer to 5 than 10 [6]. Finally, to come back to valuation multiples, let’s look at a metric that’s new to me, growth-adjusted EV/R multiples. Sometimes (e.g.,

Technical Review 97

Technical Review Software Review Pricing Metrics 97

The Angel VC

JANUARY 15, 2015

As I've written before , when Mikkel told me how Zendesk was doing sales and marketing in 2008, I was intrigued but also slightly confused. The whole concept of the "consumerization of the enterprise" and everything that comes with it was very new a couple of years ago. I don't intend to sound harsh.

Growth Hacking 113

Growth Hacking Scale SaaS Content Marketing 113

SaaStr

JULY 11, 2019

What you need to know about this story is that I founded the company back in 2008. In 2008, I founded TaskRabbit. I understand this more now as an investor, those growth metrics and those scale metrics that an investor looks for. All of these core metrics doubled. All right, a good amount of you.

Scale 157

Scale Marketplace as a Service Sales Recruiting Scaling 157

Tom Tunguz

OCTOBER 6, 2015

And later in the year, Maia Josebachvilli, the VP of People & Strategy at Greenhouse will join us to share insights about recruiting metrics and Adam Gross, head of product at Heroku and former VP of Platform and Developer Marketing at Salesforce, about building developer products.

Sales Recruiting 100

Sales Recruiting SaaS Business Model Development 100

ChurnZero

JUNE 19, 2020

Q: Does the importance of retention metrics vary by strategic buyers versus private equity (PE) buyers? . The metrics are obviously very important, and they probably are why they buy “Company A” versus “Company B.” They didn’t really exist in mass during 2008 and 2009, so we’ve never really seen it.

SaaS Payments 72

SaaS Payments Retention Metrics Payment Solutions 72

SaaStr

NOVEMBER 19, 2019

From that point on, we built a product and we launched it in February of 2008 out of a back of a coffee shop with one employee. So we launched the company in February of 2008. We launched the company in 2008. Heidi Jannenga : Our metrics were off the charts. I wanted to find technology that could replace that.

Scale 187

Scale SMB VP of Engineering Leadership 187

Baremetrics

MARCH 16, 2021

Baremetrics spoke with co-founder Dmitry Shklovsky to learn more about QuikNode and how they use Baremetrics to understand key financial metrics, translate cancellation data to inform product iteration, and sustain long-term growth. To continue fundraising, it was clear that QuikNode had to dial deeper into business metrics.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

SaaStr

JULY 22, 2019

The company started back in 2007, 2008. And I would … There’s a sub lesson here for me; is that we started out this part of our journey by trying to define and aggregate customer health metric. So we’re into our second decade. As I was introduced, we have 17,000 customers.

Scale 235

Scale Scaling Sales Hiring Underperforming Technical Team 235

Neil Patel

JULY 12, 2021

You can maximize AdWords ROI and use multichannel tracking to get a full picture of both sales and marketing metrics. Big features include keyword-level metrics for AdWords as well as metrics for campaigns and ad content, UTM parameters, detailed lead history, custom reports, and integrations.

Payment Methods 145

Payment Methods Scale Payments Marketing 145

FastSpring

APRIL 22, 2020

In 2008, the whole market share was about $5.5 There are more than a hundred factors that determine the ranking of your content in Google Search Engine, such as the number of links, website speed, traffic and user engagement, social metrics, etc. SaaS, or shortly, software as a service, experienced rapid growth in the last decade.

Strategy 123

Strategy Marketing Software Review Business 123

Intercom, Inc.

AUGUST 8, 2019

This was 2008, and by the time I left, I think there were 3,000 employees. And at the risk of falling into a metrics rabbit hole, how does your team think about measuring success of the help center? So we look at those metrics as well. I ran the @support account, which I think is now @TwitterSupport. How many people are viewing?

Scale 168

Scale Scaling Engineering Airlines 168

SaaStr

JULY 10, 2021

Now we building a lot of stuff, and then when we feel that it’s working, it’s a machine, we can bring… Mallun : We had some grownups in the company, but we started the company in 2008, and then took it public in 2011. Then to have a CFO really come in and drive metrics around that and say, “Here’s where we are.

Sales Hiring 264

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 264

Neil Patel

SEPTEMBER 8, 2020

in September 2008, the Google maps mobile app was launched on Android. Large brands and retailers already have access to such online-to-offline metrics. What are the performance metrics for judging the success of your ads? Google Maps actually started as a C++ program at Where 2 Technologies.

Payment Methods 126

Payment Methods Branding Payments Merchant Services 126

Sales Hacker

FEBRUARY 7, 2018

In particular, post-2008 when a SaaS solution with its OPEX offering stood out from the conventional CAPEX solutions. The challenge is that organizations are primarily looking at the result, not using metrics to measure effectiveness and efficiency of each GTM strategy. Originally this worked well. This is needed to scale the business.

Scale 101

Scale Growth Hacking Scaling Sales Hiring 101

Kellblog

MAY 21, 2019

Rule of 40 could have a lower R-squared than revenue growth alone — in fact, it did back in 2008 and in 2012. In 2012, the explanatory power of both metrics doubled. Probably still worth looking at, but it sure gets a lot of PR for explaining only an incremental 7%. It could be worse, I suppose.

compliance 75

compliance Startup Software Trends 75

Unbounce

JUNE 15, 2024

More blog posts by Josh Gallant Michael Aagaard Michael Aagaard has been working full time with CRO since 2008. It guides the experiment by defining what you’re testing and the expected outcome, helping determine if the changes improve metrics like conversions or engagement. Not sure what data you should be focusing on?

Scale 98

Scale Interviewing Education Travel 98

SaaStr

NOVEMBER 7, 2019

Renaud Visage: What was okay in 2008 is not okay anymore today, because you have great platforms like Stripe, that have set the bar very high as to what kind of experience you should have when you’re a developer trying to integrate, and you have to at least offer something that’s in the vein of what’s available out there.

Payments 174

Payments Merchant Services Payment Solutions Payment Services 174