SaaStr

APRIL 30, 2022

The second constituent there is the developer. Why do developers love SaaS products? Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. Low touch you’re gonna talk a lot about what we call customer success teams.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

SaaStr

JULY 15, 2022

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. But I almost never see mediocre outsource SEO really work for B2B. Experiments are great to outsource, but you cannot outsource your core.

Scale 286

Scale Outsourcing Services Sales Hiring VP of Engineering 286

SaaStr

NOVEMBER 23, 2022

The success of an executive team often depends as much on their interpersonal harmony as their professional expertise. How does a team establish rapport with one another? Algolia’s Bernadette Nixon (Chief Executive Officer) and Michelle Adams (Chief Revenue Officer) have spent the past few years developing this relational toolbox.

Underperforming Technical Team 306

Underperforming Technical Team Leadership Outsourced Development Finance 306

SaaStr

NOVEMBER 1, 2022

They are hiring leaders, building teams, and attracting advisors in the US while devouring the SV SaaS playbook. AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong. Proximity to customers helps too.

Scale 284

Scale Sales Hiring Underperforming Technical Team Cybersecurity 284

Baremetrics

NOVEMBER 2, 2021

Shopify is a huge opportunity for developers looking to expand into the micro-SaaS space. The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. Why you need to track business metrics for Shopify App Developers 10 business metrics for Shopify App Developers 1.

Outsourced Development 98

Outsourced Development Payment Solutions Underperforming Technical Team Metrics 98

Sales Hacker

APRIL 25, 2019

The SMB Decision: In-House vs. Outsourced Sales Development. Without a sales development team, you can find yourself struggling when it comes to pipeline generation. For SMBs, this is a pivotal decision: Do you hire an in-house sales development team or work with an outbound partner? Software costs.

Outsourcing Services 95

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 95

Sales Hacker

FEBRUARY 17, 2021

Scott’s newsletter makes a great point: as buying teams get bigger and bigger, our sales teams need to grow with them. In other words, the partners balance out each other’s strengths and weaknesses. After all, why make someone forcibly talk through budget and pricing if they clam up whenever the topic surfaces?

Underperforming Technical Team 130

Underperforming Technical Team CTO Hire CTO Coach Technical Review 130

SaaStr

JUNE 7, 2021

If you don’t have tickets, lock in Early Bird pricing today and bring your team! When you get that thing where you’re a rational person and you think it will be great and 99 out of 100 people think it’s bad, that’s when you have opportunity. I was a software developer, a product person. Get tickets here.

Sales Hiring 337

Sales Hiring Underperforming Technical Team SaaS Headcount 337

Stax

APRIL 15, 2025

There are some important variations to MRR that would be good for your sales team to be aware of, including new MRR, expansion MRR, and churn MRR. How To Calculate Other Types of MRR Now, while the above is the most basic form of MRR, there are some important variations to MRR that would be good for your sales team to be aware of.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team. Jyoti Bansal: Yeah.

Sales Recruiting 258

Sales Recruiting Sales Hiring Scale VP of Engineering 258

Intercom, Inc.

MAY 29, 2018

By “consultant engineer”, I mean an engineer developing software for a client (which is again different from being an independent contractor). Very often when working as a consultant, you will work on projects billed as either “fixed price” or “time and materials”. Now, in reality, it’s not always this bad.

Consulting 169

Consulting Engineering Outsourced Development Underperforming Technical Team 169

Unbounce

SEPTEMBER 2, 2024

/ Landing pages How much does a landing page cost: landing page design prices in 2024 By Josh Gallant. If you take the DIY approach and use landing page builders like Unbounce , the price can range from $40-$200 per month. Depending on the features and scale you need, the price can increase as well. Updated on September 2, 2024.

Pricing 90

Pricing Outsourcing Services Outsourced Development Underperforming Technical Team 90

Chaotic Flow

AUGUST 18, 2015

SaaS businesses develop intimate, long term relationships with their SaaS customers. There is very little uncertainty about the value of any new contract: it is the margin reaped between license revenue and acquisition costs. As the future unfolds, the value of that investment has little correlation to the price that you paid.

Customer Success 138

Customer Success Underperforming Technical Team Scale SaaS 138

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. Trisha Price. Trisha Price: nCino is a little bit different in its background.

Payment Solutions 189

Payment Solutions Pricing Payments Payment Services 189

Intercom, Inc.

JUNE 7, 2018

This wasn’t just a line item on a goals sheet; it was written into Sean’s contract. Today he’s the founder and CEO at GrowthHackers , whose software, community and annual conference help teams work together to drive breakout growth results for “must have” products and services. Developing a growth culture at Dropbox.

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

FastSpring

FEBRUARY 6, 2025

You get to work with a lot of different teams. Is your big company doing a return to office and you have to badge in for four hours every day to sit on Zoom with your team that lives in Virginia? And so you want to make sure that your team is also aligned on what they’re looking for and also where your company is going.

SMB 108

SMB Sales Recruiting Branding Sales Hiring 108

Stax

MAY 6, 2025

Volume caps, poor integrations, manual reconciliation, and clunky mobile checkout are all signs your current system wont scale with you. Youll need a payment solution that automates billing, supports usage-based pricing, and seamlessly connects to CRMs, accounting tools, and other parts of your financial infrastructure.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Payments 88

Sales Hacker

DECEMBER 4, 2020

A sales dashboard gives your team a fast and efficient way to see all the data that is most important to doing their job effectively. Most customer relationship management (CRM) tools have the built-in ability to create dashboards for your team. Your dashboard should consist of KPIs or metrics that define success for you and your team.

Underperforming Technical Team 135

Underperforming Technical Team Data Sales Metrics 135

Neil Patel

APRIL 12, 2021

Plus, since your customers pay the same price each month, a subscription box offers some degree of stability in your revenue stream, which helps you predict your finances more accurately. Develop a Business Plan. With an access model, your subscribers receive “exclusive” perks and members-only prices. Company Overview.

Outsourcing Services 126

Outsourcing Services Payment Methods Payment Features Subscription 126

Neil Patel

NOVEMBER 3, 2021

The context is then used to train and develop machine learning algorithms. Optimize Prices. For price optimization, this will largely be text and images. For price optimization, this will largely be text and images. With this data in hand, you can make price decisions based on data-backed industry trends.

Scale 127

Scale Outsourcing Services Artificial Intelligence Scaling 127

Neil Patel

APRIL 20, 2021

To learn how to get the contribution margin ratio, you subtract the variable costs of producing a product or service from the overall sale price of the product or service. Turns out one of the agencies you outsource to overseas increased their rates, and it’s cutting into your bottom line. Consider Price Changes.

Outsourcing Services 121

Outsourcing Services Business Underperforming Technical Team Outsourced Development 121

Incredo

OCTOBER 17, 2019

is like asking “how expensive should I price my SaaS product?” For your sales team members, this approach may be beneficial because they are more independent and working schedule is flexible. You exclude development, support, marketing and other costs and pay commission only based on the amount of net revenue.

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

Neil Patel

SEPTEMBER 22, 2020

For that amount, you can look forward to a big team entirely focused on your results. Founded in 2009, they’ve been constantly expanding their team and services. At this stage, they’re well known for providing top-notch Pay Per Click, Social Media Management, Conversion Rate Optimization, SEO, UH/UI Design, Web Development services.

Sales Hiring 144

Sales Hiring Outsourcing Services Social Media Underperforming Technical Team 144

Neil Patel

OCTOBER 15, 2020

To find the best cheap web hosting plan for your site, make sure to take the following elements into consideration: Contract Terms. Lots of web hosts might seem cheap at first glance, but you need to analyze your contract terms to truly get a sense of the cost. These contracts are typically paid up-front and in-full.

Scale 145

Scale Outsourced Development Systems Review Cloud 145

SaaStr

JULY 29, 2022

And we’re about to add basically a team collaboration tier on top of the product. The second question is more about, given that we’re basically users would be self qualifying into team management offering like a project management, et cetera. And you have to allow that, in fact, you have to support that in your sales team.

Scale 268

Scale Scaling Sales Hiring Enterprise 268

Incredo

OCTOBER 17, 2019

is like asking “how expensive should I price my SaaS product?” For your sales team members, this approach may be beneficial because they are more independent and working schedule is flexible. You exclude development, support, marketing and other costs and pay commission only based on the amount of net revenue.

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

Neil Patel

SEPTEMBER 17, 2020

The top 6 options for VoIP phone service: Ooma – best for small businesses Nextiva – best for remote teams RingCentral – best for fast-growth Grasshopper – best for mobile teams Verizon – best for large businesses 8×8 – most affordable VoIP service. Let’s dive in! Phone call capabilities.

Systems Review 145

Systems Review Software Review Scale Mobile 145

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Talk to the developers and engineers. What are examples of market gaps?

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

Intercom, Inc.

APRIL 8, 2021

As face-to-face consultations were no longer an option for many healthcare providers, Joel and his team dropped everything and asked themselves: what could they build to help their customers (and their customers’ patients) adapt to the new normal? It was exciting, and the worst-case scenario wasn’t so bad. Joel: Sure.

Healthcare 212

Healthcare Outsourcing Services Underperforming Technical Team Outsourced Development 212

Buffer Resources

OCTOBER 24, 2023

  Agencies that were good at providing technical assistance or managing paid channels left clients, like my employers and other businesses we worked with, hanging when it came to content strategy and development.  After all, most leads consume three to four pieces of content from a vendor before engaging with their sales team. 

Outsourcing Services 123

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 123

SaaStr

JUNE 1, 2021

Turns out a founding team of six MBAs creating a full suite of products sold solely to SMBs can become a multi-million dollar public company in nine years – and continue growing rapidly ($77.6 Dharmesh : …said, “This is a very bad idea. ” “Yep, we need a price.” million in 2013 to $115.9

Part-Time VPE 283

Part-Time VPE Technical Cofounder CTO Hire New CTO 283

Chart Mogul

JANUARY 9, 2025

Self-service sales model This is when customers explore and experience your product independently without needing hands-on help from your sales team. Source: Softrs pricing page. Your sales team may need to map out all potential targets and how to access potential buyers within those larger businesses.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

BetterCloud

MARCH 17, 2025

SaaS budgeting checklist In addition to the amount of money you already spend on SaaS, you should also check: Term lengths of your current contracts How many seats do you get for each application How often these applications are used Who manages the application for each department This will give you a more clear snapshot of your SaaS situation.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

ProfitWell

AUGUST 18, 2020

It was less than two years ago when Sarah experienced the frustrating and draining challenge of trying to get out of her five-year water heater contract. She called the provider, Reliance, to cancel the remaining two years of her contract so she could purchase her own water heater. The New Customer-First Paradigm.

SaaS Payments 111

SaaS Payments Payment Methods Outsourced Development Underperforming Technical Team 111

Neil Patel

DECEMBER 13, 2020

Estimates, proposals, contracts, invoices—documents are the base layer of every business relationship. Drag and drop your way to a show-stopping proposal that includes videos, or draw up the perfect contract with a signable field. One, they should have fairly well-developed OCR capabilities. eSignature and Payment Gateway.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

Baremetrics

NOVEMBER 9, 2021

Develop a Full Marketing Strategy 2. The ideal buyer for lower-priced businesses might be a solopreneur looking for a hands-off stream of income. These types of customers are also usually price-inelastic and need tools within a specific budget. Transferability 2. Sustainability 3. Protect Your Intellectual Property 3.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Neil Patel

FEBRUARY 5, 2021

In the event that there is an issue, it’s resolved quickly by the managed WordPress hosting support team. The sticker price for WP Engine is higher than average, but it includes customer support from some of the most talented WordPress experts in the world. Even Kinsta, which is comparably priced, doesn’t have that.

Management 139

Management Technical Review Outsourced Development Engineering 139