SaaStr

MARCH 20, 2021

Pick a price point you know how to sell a t. I’ve seen sales reps great at $20k deals join a start-up with tons of leads but at a $2k price point and fail. Don’t skip too many steps of development. But when I see folks skip 2+ stages of development, I’ve almost never seen that work out. Most of us do. And vice-versa.

Sales Hiring 341

Sales Hiring Underperforming Technical Team Branding Pricing 341

SaaStr

APRIL 17, 2024

Most often, you get a call from a function called corporate development. It’s not a bad relationship to have, but understand that they’re deal executors, not deal creators. Or, maybe they missed a couple of quarters in a row, and stock prices are threatened, so they make a move. Who does the acquiring? It’s a tough place to be.

Underperforming Technical Team 164

Underperforming Technical Team Development Team Review Data Technical Review 164

Sales Hacker

MARCH 30, 2023

Related: The Ins & Outs of Variable Pay Compensation Structure for Sales Teams 2. Company B doesn’t overly penalize you if you perform poorly — they will continue to pay you some level of variable despite poor performance. Spoiler: All of these are bad signs.) Scenario 1: You underperform by 20%.

Compensation 75

Compensation Underperforming Technical Team Sales Recruiting Sales Hiring 75

Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. It takes years to build, and therefore ranges from very weak to very strong.

Underperforming Technical Team 291

Underperforming Technical Team Interviewing Communication B2B 291

Baremetrics

NOVEMBER 2, 2021

Shopify is a huge opportunity for developers looking to expand into the micro-SaaS space. The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. Why you need to track business metrics for Shopify App Developers 10 business metrics for Shopify App Developers 1.

Payment Solutions 98

Payment Solutions Outsourced Development Underperforming Technical Team Metrics 98

Totango

FEBRUARY 9, 2024

To make it to the Super Bowl, a football team must have two things: a strong defense and a strategic offense. The defense maintains a good field position and prevents the opposing team from scoring points, while the offense orchestrates smart plays to gain additional yards and score points. Calculate it!

Retention 110

Retention Underperforming Technical Team Software Review Churn 110

User Pilot

MAY 1, 2024

Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar. Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.”

Underperforming Technical Team 102

Underperforming Technical Team New CTO Interviewing CTO 102

OpenView Labs

JULY 1, 2020

IT teams scrambled to respond to the work-from-home lockdown by developing new procedures for provisioning home equipment, deploying new collaboration tools, beefing up their VPN networks and redesigning their service desk support procedures. There’s a Difference. If Phase I was a sprint, Phase II will be a marathon.

Underperforming Technical Team 86

Underperforming Technical Team Headcount Compensation Leadership 86

SaaStr

DECEMBER 14, 2020

If you already have a few bigger deals under your belt, but most are smaller … a few higher-level suggestions: Hire a Very Good VP of Sales that has sold at your “high end” price point. More on that here: The $2 Million Dollar Man/Woman: How to Think About Scaling Your Customer Success Team. Continually raise prices at the high-end.

Scale 294

Scale Sales Hiring Underperforming Technical Team Point of Sale 294

Totango

DECEMBER 23, 2021

To help you and your team combat this dangerous phenomenon, we’re going to do a series of articles over the next few weeks discussing various burnout and mental health topics. Decreased productivity, a high turnover rate, low engagement, and employees with poor mental and physical health all lead to heavy financial burdens for companies.

Underperforming Technical Team 100

Underperforming Technical Team Customer Success Scale Leadership 100

OnStartups

MAY 18, 2021

All the points below have been pulled from startup sales teams that I think work pretty well (including the team at CRM software company, HubSpot). Building Startup Sales Teams. They’re not bad people, they’re just different from you, especially if you're an introverted geek like me. Don’t hire sales people too early.

Sales Hiring 110

Sales Hiring Scale Underperforming Technical Team Startup 110

User Pilot

SEPTEMBER 14, 2023

TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs. Other data sources include product analytics, asking customer-facing teams, competitor analysis, and industry events.

Underperforming Technical Team 103

Underperforming Technical Team Scale Interviewing Social Media 103

User Pilot

JANUARY 16, 2024

Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. Task ChatGPT with identifying and formulating the best pricing strategy for your industry. You may want to learn who your top competitors are, their value proposition , and their weaknesses. Please put data in a tabular format.

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

SaaStr

JANUARY 16, 2023

That doesn’t mean they are “bad” Many, in fact, will thrive as a VP or Director somewhere else. They’ve never really sold at your price point. Someone selling Gong today often will really struggle selling a complex developer product or nuanced pharma SaaS. This almost never works out.

Sales Hiring 279

Sales Hiring Startup Underperforming Technical Team Branding 279

SaaStr

OCTOBER 10, 2022

From the get-go, ensure alignment between sales and marketing teams on goals and anticipated outcomes. This survey informs you about sellers’ overall confidence along with knowledge of pricing, expertise in value selling, discovery, and price negotiation comfortability. Create dynamic alignment on goals. Deliver one narrative.

Scale 288

Scale Sales Hiring Venture Capital Marketing 288

SaaStr

NOVEMBER 23, 2022

The success of an executive team often depends as much on their interpersonal harmony as their professional expertise. How does a team establish rapport with one another? Algolia’s Bernadette Nixon (Chief Executive Officer) and Michelle Adams (Chief Revenue Officer) have spent the past few years developing this relational toolbox.

Underperforming Technical Team 286

Underperforming Technical Team Leadership Outsourced Development Finance 286

SaaStr

DECEMBER 29, 2022

With Merge’s Unified API, developers integrate just once and give their customers access to over 150 HR Information Systems (HRIS), Applicant Tracking Systems (ATS), Accounting, Ticketing, and CRM integrations. Empower your inside sales team by automating the hardest parts of outbound calling. Instant live customer conversations!

Scale 228

Scale Underperforming Technical Team B2B AI 228

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

SaaStr

APRIL 5, 2021

Hmmmm … well, to me, that’s not a bad place to be once a space, a category, gets to $100m+. Once the players in a new market get pretty big themselves, they’ll ultimately most likely raise prices. With less capital and a tighter team … you won’t be able to spend as much on marketing.

Scale 242

Scale Sales Recruiting Underperforming Technical Team Pricing 242

User Pilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. In short, the feature allows teams to collect and prioritize feature requests at scale.

Underperforming Technical Team 97

Underperforming Technical Team AI Scale Onboarding 97

Baremetrics

FEBRUARY 2, 2021

This article will walk you through a full Stripe vs. Zuora comparison including features, pricing, user reviews, and more. Stripe vs. Zuora: Features Stripe vs. Zuora: Pricing Stripe vs. Zuora: Reviews Stripe vs. Zuora: The Bottom Line Conclusion. I would love it if Zuora had other pricing models that fit small and medium businesses.”

Payment Methods 75

Payment Methods Payment Services Technical Review Merchant Services 75

User Pilot

MAY 8, 2024

Also, it helps you make data-driven product development decisions instead of relying on guesswork. Common types of customer needs include functionality, price, usability , performance, and support. Based on the insights, you can inform your future product development. Book a demo now to get started.

Underperforming Technical Team 104

Underperforming Technical Team Interviewing Trends User Experience 104

Chart Mogul

MARCH 1, 2022

ChartMogul lost a large number of legacy customers when migrating them to a new pricing model, however, the highly engaged `good fit` customers enabled ChartMogul’s continued growth. Early pricing experiments. ChartMogul’s pricing model was customer-based at the company’s inception. ChartMogul’s pricing page in 2017.

Pricing 52

Pricing Scale Underperforming Technical Team Retention 52

Casey Accidental

FEBRUARY 26, 2024

I’ll explain how I think about these decisions as a product leader and give more context on the journey of developing entirely new products inside a company. Let’s say your second product builds a new product that is growing healthily with a smaller group of customers than the core business at a much lower price point.

Underperforming Technical Team 63

Underperforming Technical Team Scale GCP(Google Cloud Platform) Startup 63

ProfitWell

JANUARY 6, 2020

We kicked off this year's event with a Pricing & Monetization Workshop. Your pricing is essential for your business because it's the exchange rate on the value you provide. Many companies devote ample time to developing a great product and then strategize pricing as an afterthought. Price Sensitivity.

Pricing 52

Pricing Underperforming Technical Team Scale Subscription 52

Neil Patel

OCTOBER 29, 2020

The bad news is that marketers waste 37 to 95 percent of their marketing budget. You’ll want to break each of these areas down in enough detail so you (and your team) can work with each of these areas properly. Are you focusing your attention on a specific niche, i.e., affluent travelers, price-conscious fashion aficionados?

Underperforming Technical Team 145

Underperforming Technical Team Strategy Development Payment Methods 145

User Pilot

JULY 23, 2024

They represent the customer’s voice and collaborate with product teams and stakeholders. The RICE framework evaluates features by weighing their Reach, Impact, and Confidence against the Effort required for development. Effort : How much time and work will be required from the team to build and release the feature?

Management 103

Management Underperforming Technical Team Systems Review Scale 103

ProfitWell

NOVEMBER 12, 2019

Your core is a lot like pricing in SaaS companies. Like your core, pricing is a wildly untapped growth lever. Building a strong pricing strategy starts with hiring a professional team to conduct a pricing audit. Building a strong pricing strategy starts with hiring a professional team to conduct a pricing audit.

Payments 45

Payments Pricing Underperforming Technical Team SaaS Payments 45

User Pilot

AUGUST 21, 2023

Product managers often work in cross-functional teams and bridge the gap between multiple departments. Product managers need to put themselves in the shoes of company executives, other team members, and of course end users so a strong affinity for empathy will go a long way. What qualities do you look for in a strong product team?

Interviewing 98

Interviewing Underperforming Technical Team Management Sales Hiring 98

Chart Mogul

NOVEMBER 7, 2019

At the Product-Led Institute, we developed the “Triple-A” sprint, which focuses on rapidly identifying problems, building solutions, and measuring impact. The Triple-A sprint gives you a way to build a sustainable growth process and can be used by any team in your business. Ask yourself: Which part of your business is underperforming?

Underperforming Technical Team 69

Underperforming Technical Team Development Churn Metrics 69

Chart Mogul

MAY 30, 2019

Ingmar, our VP of Customer Success, and our support team cracked the code on first response time and measuring NPS. As we grow, we’re able to spend more time developing the proactive tiers of the pyramid without de-prioritizing a strong foundation of fast, helpful ticket replies and features that delight.

Underperforming Technical Team 78

Underperforming Technical Team Development Strategy Management 78

User Pilot

AUGUST 14, 2023

Analyzing user sentiment is an essential step for all product developers and marketers to take. Whenever survey respondents fail to answer honestly, the most likely outcome is that you'll need to repeat the online survey in order to collect more accurate feedback the next time around — costing you more time, money, and team resources.

Underperforming Technical Team 93

Underperforming Technical Team Scale Technical Review Systems Review 93

OpenView Labs

JANUARY 29, 2020

The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. Here’s a list of the top freemium pricing strategy resources: Table of Contents. Freemium Model for SaaS – The Good, The Bad, and The In-between.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

OnStartups

MAY 18, 2021

All the points below have been pulled from startup sales teams that I think work pretty well (including the team at CRM software company, HubSpot). Building Startup Sales Teams. They’re not bad people, they’re just different from you, especially if you're an introverted geek like me. Don’t hire sales people too early.

Sales Hiring 52

Sales Hiring Scale Underperforming Technical Team Startup 52

User Pilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product. Let’s get straight into it!

Underperforming Technical Team 98

Underperforming Technical Team Social Media Scale Interviewing 98

User Pilot

JANUARY 22, 2024

For your product marketing strategy, however, you’ll need to align your sales and marketing teams, create a value-based pricing strategy , collect and apply customer feedback , and map out the customer journey. It keeps you and your team on the same page, with a clear vision and a good understanding of your audience and goals.

Product Marketing 105

Product Marketing Marketing Social Media Scale 105

User Pilot

AUGUST 31, 2023

The tool is still under development, so there are a number of known issues that can cause problems for users. Heap pricing Heap comes with a free plan and three other premium options for middle-sized businesses and enterprises. and at a custom session pricing. Heap pricing. Google Analytics pricing.

Software Review 104

Software Review Technical Review Underperforming Technical Team Retention 104