User Pilot

NOVEMBER 23, 2023

Soft skills, like communication or leadership , are more general and can be used in different contexts. Extensive market research is essential to assess the competitive landscape, identify opportunities, and shape the product vision. Data analysis is vital for informed decision-making.

Management 105

Management Technical Review SaaS Leadership 105

Andreessen Horowitz

APRIL 30, 2024

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Follow this show on our podcast feed so you don't miss an episode.

Development 98

Development Technical Review AI AWS 98

Sales Hacker

NOVEMBER 10, 2023

While the obvious and important way to build and cultivate customer loyalty is to build a product that people love, the reality is that it takes time. While the obvious and important way to build and cultivate customer loyalty is to build a product that people love, the reality is that it takes time.

VP of Engineering 94

VP of Engineering Scale Outsourced Development AI 94

SaaStr

APRIL 6, 2022

This can also inform you if your manager wants something different from you than what your team wants. This plan should also be shared with your colleagues for transparency so that you can begin building trust across the organization. . We build them to disagree and to dissent, and we build them to have a lot of ownership.

Scale 188

Scale Leadership Scaling Interviewing 188

Sales Hacker

APRIL 4, 2024

Consider hosting a series of webinars or information-sharing sessions leading up to the SKO. Remember, a successful SKO is more than just a one-time gathering—it’s alsoabout building a continuous journey toward growth and success. Next, it’s time to get into the challenges that might pop up during the actual SKO.

Sales 92

Sales Technical Review Systems Review Engagement 92

User Pilot

NOVEMBER 23, 2023

That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. The outcome-based roadmap focuses on delivering value to customers instead of obsessing about building specific features. How is the outcome-based roadmap different from regular roadmaps?

Scale 105

Scale Underperforming Technical Team Sales Recruiting Software Review 105

Buffer Resources

APRIL 22, 2024

A layer deeper, we see how the events accelerated new trends that shape our world today, like the rise of solopreneurship. But after achieving initial success, they bump into the same problem: They must moonlight as marketers to scale up. A solopreneur is any business driven exclusively by one person. Enter social media.

Social Media 108

Social Media Scale Growth Hacking Headcount 108

SaaStr

SEPTEMBER 14, 2022

Many start-ups think they need to net venture capital to jumpstart their growth. They adhered to the “75% Rule,” in which recurring revenue of their software made up three-quarters of their business while making the rest from their consultancy, research, and other professional services. Fall in love with “solving a problem”.

Scale 216

Scale Venture Capital Sales Hiring SMB 216

Scytale

DECEMBER 13, 2023

Chief Information Security Officers (CISOs) play an integral role in protecting companies from cyber threats in today’s digital world. The Evolving Role and Responsibilities of a CISO The CISO’s primary responsibilities include: Developing and implementing enterprise-wide information security strategies and policies.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Scytale

DECEMBER 13, 2023

Chief Information Security Officers (CISOs) play an integral role in protecting companies from cyber threats in today’s digital world. The Evolving Role and Responsibilities of a CISO The CISO’s primary responsibilities include: Developing and implementing enterprise-wide information security strategies and policies.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Intercom, Inc.

MARCH 25, 2021

This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. Jeanne is one of the leading voices on customer-centric leadership. He took such great care of his customers, in fact, that when he retired, people lined up to say goodbye. What will your legacy be? The lesson?

VP of Engineering 181

VP of Engineering Scale Business Leadership 181

Scytale

DECEMBER 12, 2023

The threat of cybercrime looms over organizations of all shapes and sizes, but specific leaders in the field work to strengthen these defenses and instill a culture of robust data security. Leading this charge are Chief Information Security Officers (CISOs).

VP of Engineering 52

VP of Engineering Technical Review Cybersecurity Development Team Review 52

Intercom, Inc.

JANUARY 24, 2023

Businesses can feel it too: declining KPIs, competitors catching up, market impact waning. The Intercom Messenger before reinvention Product We had compelling ideas for powerful new features, but our information architecture and card-based navigation were not set up to house them. An inevitable slide into decline sounds ominous.

Leadership 118

Leadership Branding Engagement Interviewing 118

Buffer Resources

SEPTEMBER 11, 2023

This trend leverages social media platforms to build connections and establish meaningful relationships with potential business prospects — and when it comes to social selling, LinkedIn is the MVP. I’ve always written posts using informal, simple, easy language.

Sales Recruiting 135

Sales Recruiting Sales Hiring Scale Social Media 135

Scytale

APRIL 15, 2024

The debate around regulating versus encouraging new tech is heating up. Unless it’s obvious, users must be informed. They face stricter regulations like risk assessments, high-quality data reviews to reduce bias when testing, activity logs, documentation, user information, and human oversight.

AI 52

AI Artificial Intelligence Technical Review Systems Review 52

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Let’s back up a little and explain what a mental model is. The same is true of data - data informs decision-making, but doesn’t replace it. Informed - people who are informed of the project’s progress. One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

User Pilot

AUGUST 30, 2023

Product management and leadership From the struggle to balance innovation and market fit to maintaining a customer-centric approach to product development and navigating talks with business partners, product leaders face many challenges. Product management and leadership speakers.

Scale 105

Scale AI Growth Hacking Innovation 105

User Pilot

MAY 1, 2024

Are you planning to build a community for your product but are intimidated by the amount of work needed? Building a community is no walk in the park, but creating a brand community around your product can be easy and even fulfilling as long as you stay focused on your goals. Why building a community is important for brand loyalty?

Branding 102

Branding Social Media Acquisition Advertising 102

Intercom, Inc.

JANUARY 16, 2020

His paintings have different shapes with very bright colors and we found that our boards developed in kind of the same style. Are you building integrations yourselves? Are you opening up to partners? You can also build plugins and extensions for the core product. So we thought, surely there is a solution here?

Consulting 249

Consulting Marketplace as a Service Scale Development 249

InsightSquared

MAY 15, 2019

As thought leadership evolves and new iterations of revenue and commercial operations take shape, visibility for the discipline is skyrocketing. As a result, many skillsets build the foundation of a strong team. Good data is built from the ground up—same goes for a good data program. No one got a degree in the subject.

Sales Recruiting 110

Sales Recruiting Scale Technical Review Sales 110

Unbounce

OCTOBER 18, 2021

It can inspire audiences, tell meaningful stories, and share valuable information with the world. Coming from a media background, she discovered a passion for building collaborative communities by joining a startup incubator, Makers of Barcelona —and eventually also running the organization. . What’s in a mission statement?

Artificial Intelligence 136

Artificial Intelligence Marketing Scale Sales Recruiting 136

Neil Patel

FEBRUARY 4, 2021

My blog attracts millions of viewers, and accolades have stacked up for entrepreneurship, marketing, and influence. Below is more information about our agencies, as gathered by one of our writers. Mike Kamo, Founder and Global CEO, NP Brands, is a leader in building, managing, and scaling businesses. and around the world.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

BetterCloud

NOVEMBER 13, 2020

I’d also love to hear about your leadership journey leading up to this point. I piloted some processes and programs, but it was really difficult to build rapport with leadership outside of the New York office. Editor’s note: This interview has been edited lightly for clarity.

Management 98

Management Interviewing Engineering Leadership 98

ChurnZero

NOVEMBER 24, 2020

Because leadership doesn’t value our contribution, or all the behind-the-scenes work that goes into keeping our customers happy – especially when dealing with problems like product bugs or bad-fit customers that were never our fault to begin with; we can’t control the cards we’re dealt. Perceptions shape our reality. Work Laterally.

Customer Success 59

Customer Success Part-Time VPE Scale Leadership 59

SmartKarrot

FEBRUARY 1, 2022

The struggle to convince your senior leadership team to invest in customer experience has always been there for decades. So, what is the best way to convince the core leadership to invest in customer experience? Let us try to find that answer through this write-up. Sign up for our newsletter. Create a CX value framework.

Leadership 21

Leadership Underperforming Technical Team Investment Scale 21

Intercom, Inc.

AUGUST 22, 2019

You’ll find content design teams made up of people from technical writing backgrounds like me but also from design, from marketing, from journalism, from information architecture and from so many other disciplines. Our conversation covered, surprisingly, everything from flat-Earthers to J.R.R. We think you’ll really enjoy it.

User Experience 209

User Experience Strategy Engineering Communication 209

Intercom, Inc.

MAY 24, 2022

When you begin to look at mentorship through a wider lens, it becomes clear that opportunities to receive or offer mentorship crop up all the time”. When you begin to look at mentorship through a wider lens, it becomes clear that opportunities to receive or offer mentorship crop up all the time – you just have to be able to spot them.

Underperforming Technical Team 118

Underperforming Technical Team Construction Development Education 118

Intercom, Inc.

AUGUST 12, 2021

Most companies end up with a variety of tools that don’t really play nicely with each other. Get all the information in one place. Having a holistic view of all the interactions that a customer has had with the company helps avoid common frustrations, such as repeating the same information over and over to multiple reps.

Revenue 223

Revenue Scale AI Search Customer Support 223

FastSpring

SEPTEMBER 16, 2022

Read our FAQ or sign up here. If you’re not sure if FastSpring is the right payment system and merchant of record (MOR) for your B2C and/or B2B SaaS company, we want to know what questions and concerns you have so we can take that into consideration as we continue building out our features and products. Professional moderation.

SaaS Payments 146

SaaS Payments Payment Solutions Merchant Services Software Review 146

Sales Hacker

AUGUST 25, 2021

Nail Down Sequences: Build a series of touchpoints based on buyer personas and customer behavior. Our sales team was hitting a wall. We knew our sales development team was full of extremely driven reps with winning personalities. And volume was not the problem; we were reaching out to prospects left and right. I’m not blaming our SDRs.

Scale 100

Scale Systems Review Leadership Software Review 100

Neil Patel

DECEMBER 17, 2020

Because of their broad usefulness, these products come in a lot of shapes and sizes. Once you get set up, it will be that simple. Not only is that rep moving on to their next task, the pending approval is queued up exactly where it needs to be for the manager. Nothing gets missed or held up. Process Automation.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

Buffer Resources

SEPTEMBER 11, 2023

This trend leverages social media platforms to build connections and establish meaningful relationships with potential business prospects — and when it comes to social selling, LinkedIn is the MVP. I’ve always written posts using informal, simple, easy language.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

CustomerSuccessBox

DECEMBER 6, 2021

All thanks to our leaders who have been contributing to the community to shape and evolve it in the way see it today. His blog is highly credited as one of the richest sources of actionable information and guidance on Customer Success and SaaS growth. Dave Jackson. He’s currently serving as the CEO at TheCustomer.Co Nils Vinje.

Customer Success 52

Customer Success VP of Engineering Scale Consulting 52

OpenView Labs

APRIL 21, 2020

It’s really about leadership, and making sure your team feels that they have people at the helm who are tuned in,” Carol said. In a crisis, leadership isn’t just about saying the right thing. The people on the front lines have real-time, valuable information to share. Here’s what she had to say: Give people someone to count on.

Leadership 52

Leadership Communication Company Culture Consulting 52

CustomerSuccessBox

MAY 23, 2022

This blog will drive you through all the essential information that you need to contemplate before you choose to step into the Customer Success world. Read here to know “How you can build a customer success playbook for the economic crisis”. 3rd in Germany with a 15x increase since 2015. More advanced technology is being adopted.

Customer Success 52

Customer Success Scale Leadership Artificial Intelligence 52

Intercom, Inc.

MAY 1, 2019

Once on top of the hill you have a clear view – you can see the shape of the landscape and make out the path down, you can picture what needs to be done to make progress. We focused only on the end-user experience, ignoring how a customer might set it up behind the scenes in Intercom. Validating with customers.

Onboarding 143

Onboarding Interviewing User Experience Innovation 143

The Marketing & Growth Hacking Publication

AUGUST 11, 2020

It’s known that some people may pick up knowledge easier, or in a more natural way, and that makes it seem like it’s just normal for them. In an article by Atlassian, the writer highlights that “now information is often perceived as currency in organizations ”, putting content sharing and creation at the core of success. at first?—?for

Branding 52

Branding Growth Hacking Innovation Interviewing 52