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Dear SaaStr: How Can You Tell iI Someone is Going To Be a Phenomenal CEO? Having now worked with a few dozen SaaS CEOs who are much better CEOs that I ever was, I think I can boil it down to 2 characteristics: They can see the future , and. They have the ability to recruit and build the teams to get there. The best founders, at least by the time they have 50–100 customers, can see at least several years into the future.
A funny thing happened along the way to Sand Hill Road in the last decade : startups stopped talking about how much runway a Series A would buy them. In the 2000s, when capital was scarcer, founders & VCs would derive round size by debating the quantum of money required to achieve Series B milestones. When capital is scarce, it’s rationed.
Websites are a dime a dozen, and standing out is the biggest problem you face. Out of the 10 providers we reviewed, The post Best Web Design Agencies Compared appeared first on The Daily Egg.
It’s time for our annual round-up of your favorite SaaStr content! Today, we’re giving you #25-#13 of our top podcast episodes of 2022! Keep an eye out for the second half of the list on Thursday! 25. SaaStr 539: The Journey to Building a Successful Customer Advisory Board in the Enterprise with Mapistry VP of Customer Experience Maya Colato. 24.
Rise to the next level of recurring revenue. Discover how recurring payments are reshaping industries beyond simple subscriptions, driving a $1.5 trillion market. Learn the crucial strategies for building scalable, secure, and seamless recurring payment infrastructure to boost customer retention and fuel growth.
With the economy up in the air due to inflation kicking into high gear, war, interest rates rising, and other factors that we can’t control we decided it would be great to see how other marketers are reacting. And we didn’t want to know how marketers were reacting just in the U.S., we wanted to know on a global scale what businesses of all sizes in all major industries (and for both B2B and B2C) are doing.
We recently launched a new feature at Buffer, called Ideas. With Ideas, you can store all your best ideas, tweak them until they’re ready, and drop them straight into your Buffer queue. Now that Ideas has launched in our web and mobile apps, we have some time to share some learnings from the development of this feature. In this blog post, we’ll dive into how we added support for URL highlighting to the Ideas Composer on Android, using Jetpack Compose.
We recently launched a new feature at Buffer, called Ideas. With Ideas, you can store all your best ideas, tweak them until they’re ready, and drop them straight into your Buffer queue. Now that Ideas has launched in our web and mobile apps, we have some time to share some learnings from the development of this feature. In this blog post, we’ll dive into how we added support for URL highlighting to the Ideas Composer on Android, using Jetpack Compose.
The 2010s era of VC-backed healthtech was largely an enterprise game, with most founders pursuing large payors, hospital systems, or jumbo employers as customers. This was because enterprises were the customers with enough budget and IT sophistication to justify VC-scale … The post Selling to SMBs, a Founder’s Playbook appeared first on Andreessen Horowitz.
For today’s Ask Buffer , we’re covering a great question we received from one of our followers about growing on Twitter. At Buffer, we’ve found our largest audience on Twitter and love that the platform makes interacting with all of our followers so easy. And that’s the very reason why Twitter is an ideal site for marketing – it's the perfect place for brands and content creators to engage and converse with their consumers.
In this episode of the Sales Hacker Podcast, we have Alex Buckles , Co-Founder and CEO of Forecastable and Founder of Pathways for Autism , which helps people sell in partnership with other vendors to deepen traction, penetration and integration to extend customer lifetime value. Join us for an engaging conversation about developing and implementing new, effective go-to-market strategies. powered by Sounder.
As subscription models and recurring revenue become the norm for both SMBs and enterprise solutions, customer success is becoming an essential part of businesses across the globe. It’s clear to corporate leaders that strong onboarding and ongoing engagement help convert tentative new relationships into happy customers and established revenue streams; and risk management protects hard-earned customer trust and shines a light on opportunities for expansion.
When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. The most common analytics dashboards in SaaS. An easy two-step process to build an analytics dashboard.
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. How much time are you spending on HR administrative tasks? The answer is likely much more than you prefer. Some startups can get away with managing HR initiatives on their own in the beginning, but this quickly becomes unrealistic and cumbersome if or when you scale your business.
What makes an organization a great place for technology professionals to work? Top salaries, benefits, and other perks are important, but so are opportunities to learn new skills, a flexible work environment, and a corporate culture that values diversity and teamwork. Computerworld publisher Foundry surveyed large, midsize, and small organizations to discover the top employers for our 29th annual Best Places to Work in IT report.
SaaS businesses face the heat of stiff competition, and to cut through it, they need the right arsenal. Since nothing can beat the leverage correct data would give you, it’s critical to get this part right.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Whether it’s nurturing positive mental health, promoting diversity, or celebrating a culture that recognizes employees’ success, Genentech is cracking the code on fostering a happy and healthy IT workforce. As a leader in the biotechnology industry, Genentech is particularly invested in its own employees’ wellness, taking a holistic approach that cuts across career growth; social well-being; and financial, physical, and mental health.
What’s the point of A/B testing your leadership? The point is to get valuable data to inform decisions that will help you improve. This is the same thing that expert marketers do to bring awareness of a product to a target audience. In this episode, best-selling author and leadership coach Nils Vinje speaks with Can Ozdoruk , VP of Marketing at Netomi.
Need to cart the kids to school early in the morning or volunteer for a community program in the late afternoon? At Avanade it’s perfectly acceptable to tend to obligations during the traditional 9-to-5 work schedule, thanks to the Alternative Work Week program, launched in 2022 to promote job flexibility. As the digital business and IT consultancy emerged from pandemic shutdowns, Avanade leadership recognized a need to change the employee experience with a greater focus on work/life balance and
Codebases evolve rapidly, and your test automation should keep pace. However, many teams struggle with brittle scripts and growing test debt, which hinder delivery and increase risk. This guide illustrates how engineering leaders leverage AI to enhance the resilience and scalability of testing. You will discover how AI can automatically generate and maintain test cases, adapt to changing applications, and identify high-risk areas before problems reach production.
New research from Slack has found a disconnect between bosses and employees regarding work expectations during the Christmas period, with a third of workers stating they plan to be online and available to work during the holiday season, despite the majority of UK employers encouraging their employees to switch off. The Slack Holiday Season Survey, comprises responses from more than 2,000 UK office workers surveyed by market research firm YouGov on behalf of Slack, also found that 36% of employee
Content marketing , especially in B2B SaaS, has become a central part of modern business practices. Content marketing, being 62% less costly than traditional marketing while driving three times the amount of leads, has become many marketers’ go-to when it comes to engaging their audience and growing their business. Yet, many marketers are still struggling to truly reap its benefits, causing them to abandon the practice or put it aside if they don’t see immediate results.
Most SaaS executives can relate to a friendly debate they’ve had at a board or leadership team meeting about what percentage of revenue should come from “upsells” to existing customers or what is “healthy churn.” In these discussions, lots of conventional wisdom is shared, backed up by “benchmarks” that came from an investor, a conference, or another industry source.
Retention is one of the most crucial metrics in SaaS. It tells you exactly how well your business is doing, whether you are crushing it or you’ve got a problem on your hands. Without a high retention rate, it’s very hard to build a profitable SaaS business at scale. Retention rates have been some of … Retention is one of the most crucial metrics in SaaS.
Your payments integration is more powerful than you think. In today’s complex business landscape, treating payments as just a software feature is a missed opportunity for significant growth and customer acquisition. With the right partner, payments can become a strategy that leads to competitive advantages. Designed for software leaders, this playbook outlines how to harness the full power of a payments strategy to drive substantial revenue and enhance the overall customer experience.
What’s the point of A/B testing your leadership? The point is to get valuable data to inform decisions that will help you improve. This is the same thing that expert marketers do to bring awareness of a product to a target audience. In this episode, best-selling author and leadership coach Nils Vinje speaks with Can Ozdoruk , VP of Marketing at Netomi.
Choosing an online casino Malaysia is a great way to experience the thrills of gambling without leaving your home. Most online casinos have a huge selection of games to choose from, as well as safe and secure payment methods to ensure that your money is always protected. However, there are a few. Read more. The post Choosing an Online Casino Malaysia first appeared on SaaS Metrics.
In this recap from a recent Dubb Support video, we dive into how to create videos, attach call to action buttons to those videos, and increase your overall branding through video. This is a fantastic video for anyone who wants to build greater connections and generate more sales. If you want to view the. The post Basic Functionality of How to Create Videos, Attach to CTA, Branding Opportunities appeared first on Dubb Blog.
This post is an excerpt from our guide: “ 10x Your IT Operational Efficiency: A CIO’s Guide to IT Automation.”. Lately, it seems like the only constant for IT is change. From the pandemic, to labor market shifts, to inflation and fears of a recession, the last few years have been a wild ride for everyone. A recent Gartner survey shows that despite the current economic turmoil, 69% of CEOs are still planning to increase spending on digital technologies.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
When a company’s mission is to advance artificial intelligence (AI) and machine learning (ML) to build human-centered solutions for the U.S. government, you can bet continuous training and upskilling are central to the IT charter. For MetroStar , a solutions and digital services company catering to the public sector, it’s that emphasis on building creative and innovative technologist communities, coupled with a commitment to employee development, that has helped the 400-plus-person company land
Role: Customer Success Associate Location: Chicago, IL, United States (On-site) Organization: Wolters Kluwer As a Customer Success Associate, you will deliver prompt and professional service to the customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications. Provide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate or
Cooley is one of the top law firms representing startups , and so they have data that no one else quite has. They know exactly what venture deals are priced at, exactly how many are happening, and exactly what is happening across 100s and 100s of leading startups. Other data sources are great, but law firms have a unique access to the exact, real data.
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