Buffer Resources

AUGUST 14, 2024

The most important things to consider when weighing Buffer vs. Hootsuite are the following: Buffer vs Hootsuite feature overview Plans and pricing Social media planning and scheduling Social media analytics Social media engagement Teamwork and collaboration Let’s take a closer look at the two tools.

Social Media 113

Social Media Management Pricing AI 113

SaaStr

APRIL 24, 2021

But like “Cloud” and “SaaS”, its definitely has evolved. We could have picked many B2D services, like Twilio or others, too, which have primarily or substantial transaction pricing too. So many startups these days are claiming they have “ARR” from revenue that … doesn’t recur.

Merchant Services 360

Merchant Services SaaS Payments Payment Solutions Payment Services 360

Subscription Flow

DECEMBER 10, 2024

Changing customer expectations, digital advancement, and transforming market trends call for a price discipline. Fair and competitive pricing, especially in the SaaS arena has emerged as a strong requirement for businesses looking for operational stability. What is Dynamic Pricing SaaS? 7 Types of Dynamic SaaS Pricing 1.

Pricing 52

Pricing SaaS Customer Lifetime Value Payment Features 52

SaaStr

MAY 10, 2024

At this week’s Workshop Wednesday, Lucas Price, former SVP of Sales at Zipwhip and founder and CEO at Yardstick, shares his insights on how to hire and build a high-performing sales team. This isn’t a definitive list of sales competencies. Behavioral Interviews A more formal name is competency-based behavioral interviews.

Sales Hiring 245

Sales Hiring Scale Sales Interviewing 245

SaaStr

DECEMBER 2, 2021

They don’t get you a better price just by hiring them. You’re going to be negotiating price yourself, in the end. They will definitely get you into “play” in some fashion, even if realistically, there isn’t often enough time for another (or at least better) offer to come in.

Pricing 306

Pricing Development Business Leadership 306

SaaStr

SEPTEMBER 3, 2023

The peak moment for us was when a vendor we pay monthly for sent us a threatening email on the last days of a quarter telling us we had to now pre-pay for 4 years at a much higher annual price. Best case, unscheduled price increases were rolled out — without a commensurate increase in value. For no benefit to us at all. Almost no one.

Scale 286

Scale Market Segmentation Customer Success Pricing 286

Stax

JUNE 18, 2025

With clearer value props, tailored pricing, and purpose-built features, your sales and marketing spend goes further. By offering payments as a feature of your product, you can customize your pricing structure, differentiate your platform from competitors, and deliver a more holistic experience.

Merchant Services 167

Merchant Services SaaS Payments Payment Services Payments 167

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. Trisha Price. Trisha Price: nCino is a little bit different in its background.

Payment Solutions 204

Payment Solutions Pricing Payments Payment Services 204

SaaStr

MARCH 4, 2024

We don’t need it, but at that price — it’s basically free” 2024: “Free? Raising a high-priced round, just to raise it Raising a lot of extra money on SAFEs Raising too much “non-dilutive” capital Used right, these tools all can work well. A High Priced Round Puts a Ton of Pressure On The Exit and Growth Rate Raise $2m, $4m, $10m?

Finance 277

Finance Payment Solutions Payments Pricing 277

Valuize Consulting

NOVEMBER 11, 2024

I’m talking about new pricing models: usage-based, consumption-based, value-based, output-based, and similar models that disrupt the conventional ARR-based, and seat-count approaches. Beyond their clear advantage of customer-centric pricing, these models are set to drive an AI-powered transformation across go-to-market strategies.

Customer Success 52

Customer Success Pricing Investment Revenue 52

OpenView Labs

NOVEMBER 21, 2023

There are a few key players in the space that convert 18% of visitors to sign ups which is likely a function of stunning products, good pricing, and a viral component. We’d highly push for a self-serve component of your product to reduce these costs and make pricing and conversion to pay more accessible. Anything below 2% is a problem.

Scale 52

Scale Benchmarks Sales Hiring Retention 52

Tom Tunguz

FEBRUARY 17, 2022

The greater the revenue, the more likely the acquirer prices a target on a revenue multiple. The startup must plod through the days or months of maximum weakness: the exclusivity period between the term sheet signing and the definitive agreement. net-working capital: is the purchase price cash-free/debt-free?

Technical Review 279

Technical Review Construction Compensation Acquisition 279

SaaStr

JULY 17, 2020

People are definitely starting to work in new ways. The ones that are Covid Beneficiaries, that are growing faster than before Covid-19, are raising huge rounds at much higher prices. But it’s more than that. Second, in many categories of SaaS, usage is way way up since March 15. Work from Home has been accelerated by a decade.

Airlines 342

Airlines SaaS Travel Cloud 342

User Pilot

NOVEMBER 28, 2024

Here’s the deal: Mixpanel’s pricing scales with the number of events you track. There was a period when Mixpanel prices were totally transparent , and the enterprise plan was $833/month for 1 trillion events (which sounds like a lot, but corporations can eat it quickly and then need to pay a ton for extra events). Mixpanel pricing.

Software Review 105

Software Review Enterprise Pricing compliance 105

SaaStr

MARCH 21, 2022

You get all the cash up-front (this is how I went cash-flow positive in fact), and your churn almost by definition goes down. This is probably the most important thing on pricing terms. I think this is a topic where you get a lot of bad advice. Annual contracts combined with prepaid cash are a huge benefit. Get them whenever possible.

SaaS Payments 257

SaaS Payments Payment Services Payment Features SaaS 257

User Pilot

JULY 22, 2024

Choose a positioning strategy based on price, competitors, quality, features, or benefits. Key elements include definition, target audience, key benefit, category, competitive advantage, and differentiation. Study their product offerings, pricing strategies , and market positioning. Design an effective product strategy.

Underperforming Technical Team 103

Underperforming Technical Team Market Research Technical Review Interviewing 103

SaaStr

JUNE 27, 2020

3: “SaaS Metrics Masterclass: Pricing Strategies and Billing Models with Stripe” One of the top-rated sessions from SaaStr Europa. #4: 5: “The Things Nobody Tells You About An $8B Acquisition with Ryan Smith from Qualtrics” Definitely a fun one. #6:

Scale 286

Scale Acquisition Cloud Scaling 286

SaaStr

FEBRUARY 27, 2020

Acquirers will generally assume they have to pay more than the last round price to buy you, and often 2x-3x more: Plaid at $5b was 2x the last round price. Credit Karma at $7b was ~2x the last round price. Salesforce just bought Vlocity for $1.2b, a smidge more than the last round price of $1b.

Business 225

Business Pricing Acquisition 225

FastSpring

OCTOBER 13, 2023

A few clarifying definitions will be helpful for understanding the differences between 2Checkout vs. Stripe vs. FastSpring. Pricing starts low per transaction, but it will add up quickly if you’re looking for a more robust service. They also have an enterprise pricing package called 4Enterprise. Interested?

Payments 160

Payments Payment Methods Payment Services Merchant Services 160

SaaStr

APRIL 12, 2025

This is where having a clear definition of a Sales Qualified Lead (SQL) or Sales Qualified Opportunity (SQO) becomes critical. For example: High-Intent Actions : Visiting your pricing page, requesting a demo, or engaging with a case study. If youre converting leads too early, youll clog your pipeline with low-quality deals.

Systems Review 119

Systems Review SMB Engagement Sales 119

SaaStr

SEPTEMBER 11, 2024

The PLG principles that are foundational to Lucid were defined, but what these customers needed was: An easy, fast path to user value Simple pricing and seamless expansion Widespread discoverability Lucid employs a freemium model, converting users to paid plans early on. Customers still needed simple pricing and seamless expansion.

Scale 300

Scale Scaling Sales Hiring compliance 300

Buffer Resources

OCTOBER 2, 2024

TL;DR: The 7 best competitor analysis tools (and their alternatives) Best competitor analysis tools Best for Free plan/trial Pricing Key features Alternatives vidIQ YouTube competitive analysis Free plan available for up to 3 competitors. Price : Plans start at €16.58/month. Pricing starts at $4.50/month.

Social Media 117

Social Media AI Search Benchmarks Software Review 117

User Pilot

AUGUST 1, 2024

TL;DR A product marketing strategy is a roadmap for how a new product will be positioned, priced, and marketed. You’ll also need to outline your product’s positioning and messaging, decide on a pricing strategy , and create a comprehensive go-to-market strategy. What are their pricing strategies and how are they perceived?

Product Marketing 105

Product Marketing Strategy Marketing Underperforming Technical Team 105

SaaStr

MAY 1, 2021

You get all the cash up-front, and your churn almost by definition goes down. But … to go to annual pricing or not … . In scaling the cash-flow side of SaaS, there’s almost nothing more powerful than a nnual contracts combined with prepaid cash. It’s just such a huge benefit. We usually hit it. More on how here.

Payment Features 286

Payment Features Scale SMB Churn 286

User Pilot

JANUARY 18, 2024

A pricing survey is the most surefire way to figure out an acceptable price range that maximizes profit without being prohibitively expensive — made possible through the power of user feedback. This guide will help you get to that optimal price point by conducting pricing surveys! What is a pricing survey?

Pricing 105

Pricing Scale Market Segmentation Scaling 105

SaaStr

AUGUST 28, 2022

Running SaaStr itself definitely helps. For 40% of the price. 8 of the 9 that did renew, renewed for a higher priced sponsorship. By removing the Bronze sponsorship, folks had to buy a standard priced Gold sponsorship in 2022. And I have the experience of investing in 5 SaaS unicorns and decacorns.

Scale 286

Scale Sales Hiring Pricing Churn 286

User Pilot

SEPTEMBER 16, 2024

Develop a comprehensive go-to-market strategy involving customer personas, pricing models, marketing channels, and messaging. This can be done through competitive pricing , increasing marketing efforts, or improving product features to attract more customers. Choose the most effective channels to reach your target audience.

Development 105

Development Strategy Marketing Technical Review 105

User Pilot

OCTOBER 15, 2023

TL;DR According to one definition, the level of effort includes all the work needed to successfully deliver the project. A more limited definition includes all the project support activities, like creating documents and managing stakeholders, but no actual work on the deliverables, like writing code. Let’s dive in!

Management 105

Management Development Scaling Data 105

User Pilot

AUGUST 7, 2024

The key steps for defining product depth include identifying core products and user segments , listing various features, creating versions, setting pricing, and regularly adjusting based on feedback. This can include various tiers or pricing plans of the same software, each with different levels of features and functionalities.

Pricing 105

Pricing Branding Strategy Enterprise 105

SaaStr

MARCH 24, 2021

Sales definitions you should know. Craft a proposal to share with decision-makers, which typically includes the value proposition, price information, terms, and conditions. Identify whether leads are likely to become customers, what their needs are, and who their key decision-makers are. Contracting.

Sales Hiring 312

Sales Hiring Startup Sales Outsourced Development 312

User Pilot

OCTOBER 29, 2023

WTP helps SaaS companies choose optimum prices for their products to maximize profit. The conjoint analysis simulates real-life situations where users have to choose between packages or plans made up of different features and prices. WTA data for each feature can help you fine-tune the individual pricing plans.

SaaS 105

SaaS Interviewing Pricing Market Research 105

Intercom, Inc.

JULY 14, 2022

Questions about production: We wanted our definition to be wide, generic, and representative of the broad scope of workflows we cater for. Armed with our own definition of observability, we assessed our existing practices and formulated a problem statement. Answers*: Note the asterisk. Stage 1: Problem and solution.

Engineering 272

Engineering Outsourced Development Metrics Pricing 272

SaaStr

SEPTEMBER 11, 2020

Next, the information may be useful for a limited amount of time, which can definitely be damaging for a company. The Klue platform uses web scraping/monitoring and AI/ML to detect material signals from competitors like changes on a pricing page, the introduction of new functions/products or market expansions.

Consulting 269

Consulting Interviewing AI Innovation 269

SaaStr

MARCH 19, 2021

In drilling down to the cloud companies on that list, we find the majority of them on the Cloud 100: the definitive ranking of the top 100 private cloud companies that Forbes and Bessemer put together every year. Usage-based pricing. Companies that employ a usage-based pricing model have about a 10% higher public market valuation.

Cloud 271

Cloud Scale Payment Methods Payment Solutions 271

User Pilot

AUGUST 14, 2024

Grammarly’s free trial & pricing tiers. Apart from the timing, Zoom also got the pricing tiers right. Ready to perfect your product-led growth strategy? Schedule a Userpilot demo and see how you can get started. For this reason, this limited exposure strategy often leads to higher adoption rates and customer retention.

Scale 105

Scale User Experience Acquisition Technical Review 105

Clouded Judgement

AUGUST 2, 2023

” Generally the deal-specific terms (how many shares are being issued, primary / secondary split, proposed dollars raised and price range, etc) are left out. ” The biggest changes here are a pricing range included in the S-1. Setting the Initial Price Range Setting the initial price range is a science and an art.

Cloud 49

Cloud Marketing Banking Pricing 49

Andreessen Horowitz

DECEMBER 8, 2023

Introducing usage-based pricing requires a fundamental mindset shift away from securing cash up front and toward providing value so your customers consume more. The point of usage-based pricing is to create a great experience that encourages your customers to consume, but overages slow down that seamless adoption and usage experience.

Pricing 117

Pricing Scale Forecasting Compensation 117