SaaStr

FEBRUARY 3, 2023

Not interviewing enough potential customers. It took us 2 years just to figure out our ultimate business model. Fun to work with isn’t enough. They need to be great. Not picking a co-founder as committed as you. Even if they’re strong, they still leave in 12–18 months, 24 max. At least 20-30. If you don’t have the money, etc.

Interviewing 257

Interviewing Business Model Strategy SaaS 257

SaaStr

SEPTEMBER 17, 2020

If the PLG strategy is implemented well with a quick time to value, the cost of acquiring new customers and upselling the customers provides for a very efficient business model.”. Finally, I had a Zoom interview with JFrog’s Yoav Landman, who is the co-founder and CTO, and Jacob Shulman, who is the CFO.

New CTO 278

New CTO CTO Benchmarks Consulting 278

SaaStr

DECEMBER 11, 2021

This has been a compelling business model, and customers get all the tailwinds benefiting those decisions. We focused on the benefits for our customers, on reducing friction for them and their processes, and we’ve always had a freemium, viral adoption. I’m a big believer in product-led growth, freemium, viral adoption.

Scale 298

Scale Cloud Interviewing Scaling 298

SaaStr

MARCH 30, 2022

Co-Founder Lloyed Lobo interviews Bharadwaj as she shares Atlassian’s five building blocks to win. It’s critical for a business to adapt when the situation calls for it, especially in response to new customer preferences, evolving technology, cultural movements, etc. In this session, Boast.AI Enacting Transformational Change.

Scale 278

Scale Sales Hiring Marketplace as a Service Construction 278

Tom Tunguz

AUGUST 10, 2017

The investment risks are lessened, because infrastructure exists, business models are clearer and demand more apparent. Overall, the interview is wide ranging and a fascinating 90 minute tour of technology revolutions, and the impacts for modern Startupland. Second, Jerry distinguishes between uncertainty and risk.

Innovation 183

Innovation Technology Finance Interviewing 183

Agile Payments

MARCH 19, 2019

An interview with MyEvent.com. Early adopters of the PayFac business model MyEvent.com has successfully implemented payment facilitation and used it to grow their business and acquire new clients.

Payment Services 77

Payment Services Payment Facilitation Interviewing Payfac 77

SaaStr

DECEMBER 13, 2021

Multiple successful exits and valuations of Open Source companies like Confluent, HashiCorp, and Databricks show strong business models can and do exist, and SaaS-based models help more COSS companies succeed in the Cloud. Open Source is an innovation that’s here to stay.

Enterprise 246

Enterprise AI SaaS AWS 246

SaaStr

AUGUST 17, 2022

Even if monthly quotas don’t seem to fit your business model, Bill would suggest it anyway. The buyer used to have to jump through hoops: interviews, qualifications, and customization. Bill and Phil agree on a lot of things, but each has drawn different lessons from their own experience. Focus on logo acquisition.

Sales Hiring 245

Sales Hiring Sales SaaS B2C 245

SaaStr

JULY 27, 2022

If a SaaS business hopes to win over the SMB market successfully, it will need a precise GTM approach. At the SaaStr Europa 2022 event, Accel Partner Philippe Botteri interviewed PayFit CEO & Co-Founder Firmin Zocchetto to ask about his GTM strategy. . Helpful Hint: Be sure you plan out how you plan to hire for sales early.

SMB 244

SMB Sales Hiring Scale B2C 244

Intercom, Inc.

DECEMBER 10, 2020

Nick’s belief that business is personal underpins his outlook, and he takes a “human-first” approach in his role. Not only is it the name for his own interview series, it’s the evolution of his own thinking about the attributes that leaders need today. The customer is in the driving seat.

Scale 223

Scale Customer Success Scaling B2B 223

FastSpring

SEPTEMBER 16, 2022

In two one-hour interviews, FastSpring sales leaders Todd Stellfox and Tony Markov each interviewed Kurt about pricing strategies that work in volatile markets and beyond. Stream both interviews below and see highlights from each. No matter what your business model, we meet you where you are. About Our Presenters.

Pricing 146

Pricing Payment Solutions Payment Services Scale 146

SaaStock

FEBRUARY 21, 2019

I figured the best way to do that was by interviewing the founders who had the SaaS chops. Max’s personal mission is to promote the SaaS business model to Ukrainian and Finish ecosystems. Especially for someone like me who was just getting a handle on SaaS. I did all that quite scrappy from my bedroom.

Scale 50

Scale SaaS Interviewing Product Marketing 50

FastSpring

JANUARY 23, 2025

If you own a SaaS or other digital product business such as a Slack plugin, Chrome extension, online publishing business, mobile app, or even a blog and youre looking to exit, you may have a lot of questions about how best to go about it. Podcast Full Interview: Audio Listen online or find it on more podcast services.

Scale 121

Scale Entrepreneurship Scaling Underperforming Technical Team 121

Intercom, Inc.

OCTOBER 29, 2019

This data typically comes in three broad flavors: Firmographic: This includes employee headcount, revenue, vertical, business model, location, tech stack, web traffic, and other publicly available information about the customer. additional data on our customers’ business models, size, web traffic, and verticals.

Business 184

Business B2C Scale Headcount 184

Intercom, Inc.

SEPTEMBER 17, 2020

The Blind business model is built on the unique insight they have into companies directly from their verified employees. We’re going to talk a little bit about the dangers of anonymity a little later in the interview, but I’m really captivated by the idea of harnessing the power of it as well.

Technical Review 210

Technical Review Company Culture Sales Hiring Business Model 210

Sales Hacker

JUNE 26, 2020

We interviewed our customers with a mix of customer development and Jobs to be Done (JTBD) questions in order to create detailed buyer personas and define our buyer. Meanwhile, the sales team set about finding customers to conduct JTBD interviews with. A JTBD interview is meant to dig deeper into an existing client’s motivations.

Sales 132

Sales Marketing Software Review Systems Review 132

FastSpring

SEPTEMBER 12, 2024

If your business is based in the APAC region and you’re focused on expanding into new areas, there are a lot of common challenges to face and questions to ask about the best way to do that. If you’re not sure how to kickstart growth for your digital products or software business in Asia, listen or watch now!

Merchant Services 193

Merchant Services Payment Services Payment Methods SaaS Payments 193

Andreessen Horowitz

SEPTEMBER 18, 2023

This piece, Part A, uses Clay Christensen’s Jobs to be Done lens, along with an assessment of viable product wedges and business models, to share what we see as the most promising applications of AI in enterprise healthcare.

Healthcare 140

Healthcare AI Artificial Intelligence Payment Solutions 140

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Put simply, enduring companies have moats which defend their business model - they are a competitive advantage. There are many examples of businesses with moats and they’re characterised as being difficult to replicate (which is why they’re desirable) - below are several examples: Moat. Subscription business model.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. Alex: Let’s dive into your business models. Immad: It doesn’t have to.

Payments 110

Payments Forecasting Payment Services Sales Hiring 110

FastSpring

SEPTEMBER 16, 2022

And for those who have no interest in FastSpring, we still want to create a public brand for FastSpring of curiosity, helpfulness, and expertise (besides being known as a platform and MOR that helps businesses go farther, faster ). Strengthening Customer Relationships. Join the Global SaaS Leaders Community.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

Valuize Consulting

NOVEMBER 25, 2021

It’s very common for a company to use the same business model for years and only review the data that validates their existing model. Remember to review, analyze, and study all the incoming data you receive in order to iterate and improve your business model and strategies effectively.”.

Scale 52

Scale Technical Review Technology Interviewing 52

Intercom, Inc.

SEPTEMBER 30, 2021

Interview with Little Otter CEO Rebecca Egger. This is Scale , Intercom’s podcast series on driving business growth through customer relationships. You can also read the full transcript of the interview, which has been lightly edited for clarity, below. Caught your interest?

Scale 223

Scale Artificial Intelligence Healthcare Technical Review 223

User Pilot

MAY 30, 2023

Put simply, user personas impact your entire business model. There are four steps to creating a user persona for your business: Conduct extensive user research to learn who your ideal user is and why they use your product. User interviews Website analytics Product analytics , and more.

Social Media 98

Social Media Interviewing Underperforming Technical Team Product Marketing 98

SaaStr

SEPTEMBER 3, 2019

I want to talk about how we got to the business model that we have at Lambda School because it’s one of the things that separates us from other schools. They needed something now. And even if there was a small fee attached to that, it just doesn’t matter.

Acquisition 167

Acquisition Software Review Payment Methods Marketplace as a Service 167

Teamgate

NOVEMBER 21, 2018

We were entering a market with a completely new service and a completely new business model. An example: 6 years back, when I was leading a Microsoft office division, the cloud story popped up.

Scale 68

Scale Interviewing Technical Review B2B 68

Valuize Consulting

JANUARY 5, 2022

Through Gainsight, Nick has built and shaped the Customer Success industry into the recurring revenue powerhouse that’s taking over the SaaS business model worldwide. The post Top Trends To Drive Customer Value Realization In 2022: An Interview With Nick Mehta, Gainsight’s CEO appeared first on Valuize.

Interviewing 52

Interviewing Trends Scale Customer Success 52

Valuize Consulting

APRIL 20, 2022

In this interview, David delves into the what, why and how of bad customer data and shares impactful advice to help you upgrade your approach to customer data management and analysis. That core evolution in the business model is one of the main reasons behind this shift in customer data collection and management.”.

Government 52

Government Interviewing Customer Success Data 52

Intercom, Inc.

JULY 1, 2019

It’s a fundamentally different business model, and everything about how you market it and how you talk to your customers changes. That’s why I’ve been saying that retention is more important than conversion for all businesses, but specifically for marketers. 5 tips to improve your onboarding.

Retention 223

Retention Onboarding Subscription Payment Features 223

Chart Mogul

JUNE 20, 2019

SaaS companies have a lot to learn from Slack's relentless focus on building a great product and aligning it with a business model that supports it. We are truly living through a golden age of business software. This is a critical piece of Slack’s business model. Slack will go public later today on a $15.7B

Business Model 97

Business Model Churn Banking Retention 97

Practical Advice on SaaS marketing

FEBRUARY 24, 2011

NPR's Fresh Air host, Terry Gross, recently interviewed Biz Stone, the co-founder of Twitter. both very important to the SaaS business model. She asked him, once the founders created Twitter, how did it catch on. Stone's candid answer, "Well, it didn't at first." They in turn tell their friends, followers and connections.

Social Media 100

Social Media SaaS Government Acquisition 100

User Pilot

FEBRUARY 17, 2022

SaaS is a business model, so we should be looking for business and financial metrics that can help us increase our revenue, for example, customer retention. Most of us are familiar with Netflix which relies on a subscription business model. Here is when conducting user interviews comes in. That’s logical.

Sales Recruiting 98

Sales Recruiting Underperforming Technical Team Interviewing Artificial Intelligence 98

FastSpring

MARCH 15, 2021

Send out customer surveys and conduct customer interviews to see if they would be interested in a subscription. Also, ask questions about the different types of revenue models to determine which options your customers prefer. Transitioning to a subscription business model is not for the faint of heart.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

Valuize Consulting

FEBRUARY 8, 2022

In this interview, Scott delves into how the vendor-customer relationship needs to evolve in order to facilitate shared value and accountability and how to leverage technology to drive optimal value realization.

Interviewing 52

Interviewing Healthcare Enterprise Technology 52

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. For example, we heard a variety of answers to the “build vs. buy” question from our interviews. What do enterprise buyers in healthcare care about most when evaluating AI products?

Healthcare 114

Healthcare Payments AI Enterprise 114

ProfitWell

AUGUST 18, 2020

In this new business model, customers hold the power--they expect better service, better products, better experiences, and better prices from companies they purchase from. Using surveys, focus groups and interviews leads to powerful insights that can be leveraged across the company—in marketing, sales, product, and customer success.

SaaS Payments 111

SaaS Payments Payment Methods Outsourced Development Underperforming Technical Team 111

Intercom, Inc.

JANUARY 16, 2020

?. Andrey Khusid, founder and CEO of Miro , hasn’t done many interviews. How have you structured the business model or even the product to make that type of viral spread easier? “We decided to switch to a team based subscription model which became a huge driver for our growth back in the day.

Consulting 249

Consulting Marketplace as a Service Scale Development 249