FastSpring

SEPTEMBER 16, 2022

If you’re not sure if FastSpring is the right payment system and merchant of record (MOR) for your B2C and/or B2B SaaS company, we want to know what questions and concerns you have so we can take that into consideration as we continue building out our features and products. Strengthening Customer Relationships.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And so the MVP really was an API to initiate and reconcile payments, specifically, ACH and wires is what we started with.

Payment Solutions 115

Payment Solutions Payment Methods Payment Services Payments 115

OPEXEngine

OCTOBER 19, 2020

Member Spotlight Series: An Interview with Dominic Ballinger, Director of FP&A and Integration at Sage. How has the new business environment affected your business, and are you considering any changes to your business model going forward?

SaaS Payments 81

SaaS Payments Payment Services Payment Solutions Payments 81

FastSpring

MARCH 27, 2023

Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. There are now over 150 enterprise companies using the platform. Stream the full interview below or find it wherever you listen to podcasts. Ryan called it a light bulb moment out of which the idea for Cognota was born.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 152

Scale Payment Services Payment Methods Scaling 152

Natalia Luneva

JANUARY 13, 2021

This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. We had about $ 25 ,000 to $ 100,000 in recurring revenue at that time a month.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

SaaStr

SEPTEMBER 3, 2019

Grasswire, it was because we had no team and no monetization strategy, which I do not recommend. All of the cool ideas that you had, you would get really clear feedback about what was going on, but if it was a good idea, it would really move the needle in revenue and volume. It’s not even close. They needed something now.

Acquisition 138

Acquisition Software Review Payment Methods Marketplace as a Service 138

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. I say profitable as we are using our client's’ financial data to determine what to pay, or often not pay, in the digital advertising platforms we manage. Geoff: Someone once told me. Soren used to be a rocket scientist.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

SaaStr

AUGUST 9, 2019

What ratio of revenue is healthy for professional services to account for? Below, we’ve shared the full transcript of Harry’s interview with Vikas Bhambri. I do want to break the interview today up into a couple of different parts really. What sort of terms make them less beneficial for the vendor? * Eyal Manor. Megan Lueders.

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

ProfitWell

OCTOBER 16, 2019

Some companies report revenue churn, others only share customer or user churn numbers, and often there’s no distinction between whether churn numbers are annual or monthly. I mean, just take a look at all these different surveys: A 2018 KBCM Technology Group survey reported a median annual revenue churn rate of 13.2% Image via Recurly.

Churn 55

Churn SaaS Payments Payments Payment Methods 55

ProfitWell

AUGUST 28, 2019

Care by Volvo, launched in 2017, is a two-year subscription service where the use of a vehicle, insurance, and maintenance costs are bundled together in monthly payments. Payal Kadakia, founder and CEO of ClassPass , shared her hard-earned entrepreneurial lessons in The Forbes Interview with Steven Bertoni. CEO Spotlight.

Technical Review 40

Technical Review Sales Recruiting Software Review Payment Services 40

Andreessen Horowitz

APRIL 29, 2024

For this article, we interviewed multiple lenders to glean their guidance and insights. acceptable funding parameters and risk metrics) by using upfront, non-performance driven data such as revenue, time in business, and minimum FICO. With the combination of diligence solutions (e.g.,

Payment Services 94

Payment Services Payment Solutions Development Team Review Outsourcing Services 94

SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Below, we’ve shared the full transcript of Harry’s interview with Krish Subramanian.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically.

Merchant Services 84

Merchant Services Payment Methods Payments Payment Solutions 84

Buffer Resources

OCTOBER 2, 2023

After nearly going under twice due to cash flow issues, she finally cracked the code for success, transforming her business from a $20,000 loss in December of 2020 alone to achieving $1 million in annual recurring revenue (ARR) just two years later. Business Snapshot Years in business: 6.5

Payment Methods 114

Payment Methods Sales Hiring Payments Business 114

Navint

FEBRUARY 20, 2019

Sean has over 15 years of expertise in recurring revenue technologies, most recently hailing from Salesforce where he was a senior member of the product marketing team responsible for Salesforce CPQ & Billing. Navint clients expect vendor-neutral recommendations and best practices in implementations and integrations.

Payments 53

Payments Technology Scale Revenue 53

SaaStr

MAY 9, 2019

Number three is not understanding their business model. If we really look at a lot of YC companies now a days, we have a ton of B to B companies, and the most common mistake they make is they don’t really understand if they can afford the process they need to do to acquire customers.

Sales Hiring 167

Sales Hiring Scale Payment Solutions Banking 167

FastSpring

MARCH 15, 2021

That’s the beauty of subscription models. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. Why Shift to a Subscription Revenue Model. As you get more subscribers, revenue increases exponentially. Popular SAAS Revenue Models.

Payment Features 124

Payment Features Payment Services Subscription Payment Solutions 124

How To Buy Saas

DECEMBER 1, 2020

In saas marketing, you generally use online marketing strategies to generate more leads and conversions in your saas business. In all cases, it will always be an online business model hence digital marketing is considered to be the best saas marketing strategy. Setup Pricing model and payment gateways.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

SaaStr

AUGUST 15, 2020

Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. Jay Snyder: We talked about needing to have an understanding of a customer’s business, their drivers, and also ensuring adoption or the business case breaks.

Payment Methods 197

Payment Methods Merchant Services Scale Payments 197

SaaStr

NOVEMBER 21, 2020

Below, we’ve shared the transcript of Harry’s interview with Rob. I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. Ultimately, what we’re building is a multi-channel commerce platform.

SaaS Payments 257

SaaS Payments Scale Payment Services Payment Solutions 257

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments.

SaaS Payments 111

SaaS Payments Payment Methods Underperforming Technical Team Outsourced Development 111

SaaStr

NOVEMBER 22, 2019

As for Travis, prior to joining Redpoint, Travis was head of Customer Growth at Front, after spending 5 years building the global Sales organization at Optimizely, the world’s most popular experimentation platform. Below, we’ve shared the transcript of Harry’s interview with Travis. Loving our podcast content? Harry Stebbings.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

Mucker Capital

OCTOBER 22, 2018

Then there are some industry-specific risks, like PCI (Payment Card Industry) or HIPAA. The pushing from our clients who wanted to use our platform for other things really propelled us to build a larger platform. Kim: When you’re starting a business and building it, everything seems like the most important thing.

Payment Services 40

Payment Services VP of Engineering Interviewing Payment Solutions 40

SaaStr

JUNE 28, 2020

SaaStr CEO, Jason Lemkin shares his interview checklist. If you didn’t analyze its business model, you would think that intuitively. Obviously, the majority of the people who they were managing the shifts and the payments for who were working in February, they were not working in March or in April. Aileen Lee: Yeah.

Part-Time VPE 165

Part-Time VPE Sales Hiring Payment Methods SaaS Payments 165

Sales Hacker

MARCH 2, 2020

Integrity Selling for the 21st Century. Strategy and Process. Predictable Revenue. Leveraging transparency and vulnerability in your presentations and your negotiations leads to faster buyer consensus, larger deals, faster payments, longer commitments and more predictable sales forecasts. Agile Selling. Spin Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

User Pilot

JULY 24, 2023

We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. Your SaaS marketing plan should factor in all five stages: attracting leads, nurturing leads, retaining customers, enhancing revenue, and tracking performance. Enhancing revenue.

SaaS Payments 71

SaaS Payments Marketing Payment Solutions SaaS 71

SaaStr

JULY 8, 2020

I will tell you how many COs I’ve talked to that say, “I’ll come to SaaStr, but I don’t want my series B or series C VC interviewing me,” which is sort of interesting. Jason Lemkin: Anyone post-revenue. Aileen Lee: But I think, yeah, for … I mean, the cloud index is not even post-revenue.

Investment 159

Investment Technical Review Part-Time VPE Development Team Review 159

FastSpring

APRIL 30, 2024

In this episode of Growth Stage, we interview Fred Linfjärd of Planday about his experiences switching from a one-time billing model to subscriptions. Podcast Full Interview: Audio Listen online or find it on more podcast services. Podcast Full Interview: Audio Listen online or find it on more podcast services.

Subscription 78

Subscription Payment Features Payments Payment Solutions 78

SaaStr

JANUARY 14, 2020

We had run around the world and we would show up to a company using technology in some interesting way and we would teach them for four, maybe five days straight, and that was our business model. The first few dozen courses that we published on the platform were authored by the Pluralsight co founders.

B2B 133

B2B B2C Scale New CTO 133

SaaStr

OCTOBER 4, 2019

How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * Below, we’ve shared the full transcript of Harry’s interview with Jeppe Rindom. Jeppe Rindom: Yeah, I think pricing has been an iterative process for us. What changes? *

Scale 121

Scale SaaS Payments SMB Sales Hiring 121