SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Payments has been around for thousands of years. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide.

Scale 117

Scale Payment Services Payment Methods Sales Hiring 117

FastSpring

MARCH 27, 2023

Stream the full interview below or find it wherever you listen to podcasts. Like, you’re literally on the floor like crippled with crying just like two years of your hard work, or whatever, you know, you’re like, ah, and then you get a phone call at that exact moment. How are we going to do that?

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged.

Sales Hiring 95

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 95

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. I want to talk about how we got to the business model that we have at Lambda School because it’s one of the things that separates us from other schools. We put it online, $10,000, and we started talking to our customers. Want to see more content like this?

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Acquisition Software Review Payment Methods Marketplace as a Service 138

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. Soren: This was 2003, and I was working as Head of Business Development for a web engineering company in Boston. Geoff: I personally see a huge gap in the market when it comes to paid search management for start-ups.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. I just think that definition of responsibility will change where they may simply be a sales and marketing person who’s focused on new logos, but immediately is handed to success from that point forward. Nick Mehta: So let’s dive into the future.

Payment Methods 201

Payment Methods Merchant Services Scale Payments 201

SaaStr

NOVEMBER 2, 2019

Does it have to be in person? Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 What is the process to do it efficiently? Harry Stebbings.

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

ProfitWell

OCTOBER 16, 2019

The fact that there’s no standard reporting method for churn doesn’t help. Nathan Latka interviews founders and publishes their SaaS metrics on his website —the average gross churn rate of the 300 listed companies is 16.8%. Bring down your payment failure rate. Hence, those customers tend to stick with the company longer.

Churn 55

Churn SaaS Payments Payments Payment Methods 55

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. Setup Pricing model and payment gateways.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Buffer Resources

OCTOBER 2, 2023

While out in the fields, she started thinking about passive income, and it occurred to her that she could teach grant writing online. Business Snapshot Years in business: 6.5 If I need to deny myself investments, I see it as proof that my business model is off. But in the first year, she made only $2,000.

Payment Methods 114

Payment Methods Sales Hiring Payments Business 114

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically.

Merchant Services 84

Merchant Services Payment Methods Payments Payment Solutions 84

SaaStr

AUGUST 9, 2019

Below, we’ve shared the full transcript of Harry’s interview with Vikas Bhambri. I do want to break the interview today up into a couple of different parts really. I know there’s everything written about how 57% or 68% of the buyer journey is done before they engage a salesperson because so many people are researching online.

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

FastSpring

MARCH 15, 2021

This is the most obvious benefit of subscription models—you’re able to reliably predict the revenue your company will receive. With active subscribers, recurring payments are sent automatically, giving you predictable cash flow and a steady income stream. Assuming All Countries Manage Recurring Payments the Same Way.

Payment Features 124

Payment Features Payment Services Subscription Payment Solutions 124

SaaStr

MAY 9, 2019

Number three is not understanding their business model. If your payment system works, you’re not going to rip it out. Twitch started as an online reality TV show, and if you look at the story, it started in 2006, and by 2012 it was worth $24. ” That’s the easiest way to get your employees to leave.

Sales Hiring 167

Sales Hiring Scale Payment Solutions Banking 167

Sales Hacker

MARCH 2, 2020

If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. You will learn why traditional sales methods which were developed for small consumer sales, just won’t work for large sales and why conventional selling methods are doomed to fail in major sales.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Andreessen Horowitz

APRIL 29, 2024

For this article, we interviewed multiple lenders to glean their guidance and insights. Loan servicers are responsible for collections, where they auto debit gross principal and interest payments from a bank account and wire them to the lender. The service maintains control over payment directives and loan management.

Payment Services 74

Payment Services Payment Solutions Development Team Review Outsourcing Services 74

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments. Every person has biases.

SaaS Payments 111

SaaS Payments Payment Methods Underperforming Technical Team Outsourced Development 111

SaaStr

NOVEMBER 21, 2020

Below, we’ve shared the transcript of Harry’s interview with Rob. I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. My account runs my website. Harry Stebbings. Rob Gonzalez. Harry Stebbings: We are back.

SaaS Payments 261

SaaS Payments Scale Payment Services Payment Solutions 261

SaaStr

JUNE 28, 2020

SaaStr CEO, Jason Lemkin shares his interview checklist. Are you more excited about eCommerce? Partially, I think, for personal reasons. If you didn’t analyze its business model, you would think that intuitively. You can see the full video here , and read the podcast transcript below. Jason Lemkin: Yep.

Part-Time VPE 165

Part-Time VPE Sales Hiring Payment Methods SaaS Payments 165

Tom Tunguz

OCTOBER 24, 2021

But when I was at Google, we instituted this Great Manager Awards and I would often be the person who moderated the panel of the great managers so that they could share their best practices with other folks in the organization. Who is this person? This is when Google was pretty big, say after like 15 or 20,000 people. ” Right?

CTO Coach 129

CTO Coach Sales Hiring Sales Recruiting CTO Hire 129

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. Below, we’ve shared the transcript of Harry’s interview with Travis. And it was a very high velocity model.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

SaaStr

JULY 8, 2020

I will tell you how many COs I’ve talked to that say, “I’ll come to SaaStr, but I don’t want my series B or series C VC interviewing me,” which is sort of interesting. Personally, our team has been holding back a little bit. Are you more excited about eCommerce? So, I’m just trying to learn.

Investment 160

Investment Technical Review Part-Time VPE Development Team Review 160

Mucker Capital

OCTOBER 22, 2018

Then there are some industry-specific risks, like PCI (Payment Card Industry) or HIPAA. Lee: They knew what the potential really was from a vision perspective, but also they could help in terms of scaling our business, whether it was hiring our first sales person, operating our business as a whole, you know, they’ve always been very helpful.

Payment Services 40

Payment Services VP of Engineering Interviewing Payment Solutions 40

User Pilot

JULY 24, 2023

We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. Personalizing the user experience. Statistical data from databases, journals, and other online sources also count as quantitative data. Personal interviews.

SaaS Payments 71

SaaS Payments Marketing Payment Solutions SaaS 71

FastSpring

APRIL 30, 2024

In this episode of Growth Stage, we interview Fred Linfjärd of Planday about his experiences switching from a one-time billing model to subscriptions. Podcast Full Interview: Audio Listen online or find it on more podcast services. Podcast Full Interview: Audio Listen online or find it on more podcast services.

Subscription 78

Subscription Payment Features Payments Payment Solutions 78

SaaStr

JANUARY 14, 2020

My intention today is to share a little bit about our journey as a company, my personal journey as an entrepreneur, and give you something that you can take away to apply to your own businesses. It’s awesome to be back at SaaStr and be with all of you, and I’m really looking forward to this time we have together.

B2B 133

B2B B2C Scale New CTO 133

SaaStr

OCTOBER 4, 2019

How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? Below, we’ve shared the full transcript of Harry’s interview with Jeppe Rindom. We also tap into the more payment ecosystem, and we have ways of earning money there. Where are the challenges? What must one always do? *

Scale 121

Scale SaaS Payments SMB Sales Hiring 121