OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. I’ll often start interviews with a simple “What’s your why?”, Overarching observation: “People don’t buy what you do, they buy why you do it.”

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

Intercom, Inc.

MARCH 11, 2021

Working with both individuals and businesses, the team at Later needs to implement tactics from B2C and B2B to ensure they’re always providing the best experience for their users. You can also read the full transcript of the interview, which has been lightly edited for clarity, below. I wasn’t aspiring to be a developer.

B2C 118

B2C B2B Scale Strategy 118

SaaStr

MAY 24, 2019

As for Andrew, he started his first software development company at the age of 18 and has been running Wrike for the last 13 years alongside advisory roles with both Ditto and Appulate. Why SaaS is your business model, not your mission. Below, we’ve shared the full transcript of Harry’s interview with Andrew Filev.

Sales Hiring 145

Sales Hiring Scale SMB Sales Recruiting 145

Frontegg

JULY 24, 2022

From this set, we manually filtered out companies that are not offering a product, e.g. venture capitalists, software-development shops, etc. A company would be classified as a B2B if it sells a product to businesses rather than to consumers directly.

Healthcare 45

Healthcare Enterprise readiness B2C B2B 45

Intercom, Inc.

FEBRUARY 4, 2021

Adapting to remote work and eschewing business travel has forced a change – the events of the last year has already fundamentally changed how and where we do business. There’s opportunity in change, already this serial entrepreneur is looking at new business models born out of the current situation.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

Point Nine Land

OCTOBER 22, 2019

Jack had a background in software development and Rian was working as an IT manager at Gowling, Canada’s largest law firm. Up until this point, Jack and Rian had been dividing up all the tasks between them, including software development, sales, and customer service. The two were looking to launch a startup together.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

SaaStr

JANUARY 14, 2020

We had run around the world and we would show up to a company using technology in some interesting way and we would teach them for four, maybe five days straight, and that was our business model. We do thousands of customer interviews every year, both with the individual and with the B2B buyers that buy our product.

B2B 133

B2B B2C Scale New CTO 133