SaaStr

DECEMBER 5, 2023

As Managing Director of Salesforce Ventures, Nowi Kallen , shared at last week’s Workshop Wednesday, there are five main challenges of moving upmarket and tips to follow if you want to succeed at Enterprise sales in today’s macro environment. People start with the push to go upmarket vs. being pulled upmarket. The lesson learned?

Scale 203

Scale Enterprise readiness compliance Enterprise 203

SaaStr

FEBRUARY 27, 2021

Its Classic Sales/CRM Product is Now Just Its Third Largest Product. This trend has been true for a while, and now both its Service Cloud and its Platform group are bigger and faster growing than the classic CRM product we all know and use. run rate, but are growing 31% — vs. 20% overall for salesforce.

Deferred Revenue 306

Deferred Revenue Cloud Churn Scale 306

User Pilot

MAY 1, 2024

Are you planning to build a community for your product but are intimidated by the amount of work needed? Building a community is no walk in the park, but creating a brand community around your product can be easy and even fulfilling as long as you stay focused on your goals. That’s understandable!

Branding 71

Branding Social Media Acquisition Advertising 71

User Pilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations. Average salary: $192,383/yr.

Sales Hiring 90

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 90

SaaStr

NOVEMBER 4, 2022

With Atlassian being the leader in collaboration and project management, again another important one to track the pulse of what’s happening. How you view that depends on your view of Half Empty vs. Half Full. But some headwinds are blunting that growth a bit compared to earlier this year and even just last quarter.

AWS 286

AWS Azure Cloud Scale 286

SaaStr

FEBRUARY 3, 2021

Okta is one of the more interesting Cloud and SaaS leaders, growing from its early roots as one of several Cloud identity vendors, to the break-out leader, to expanding its product profile to developers and customer identity, and more. Once again, we see the largest customers growing the fastest at scale (34% by logos, vs 27% overall).

Outsourcing Services 261

Outsourcing Services Outsourced Development Cloud Scaling 261

SaaStr

JANUARY 6, 2021

Here, we breakdown some of the strategies Howie used to turn Airtable into the project-management powerhouse it is today. Why Horizontal vs Vertical Growth . The product side is foundational to build a horizontal route and commit to it. The product side is foundational to build a horizontal route and commit to it.

Scale 214

Scale Software Review Scaling Sales Hiring 214

User Pilot

AUGUST 13, 2023

What’s a feature prioritization matrix and how can product teams leverage it to make better product decisions? TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. These are the key questions we cover in the article.

Scale 84

Scale Development Market Research Onboarding 84

SaaStr

JANUARY 12, 2021

No matter what, you’re going to have to figure out how to manage churn on the regular. Know your product. Of the most important things you need to know is how and when your customers are interacting with your product, and what they love, and where the love dies. Broadly is a product that helps businesses manage online reviews.

Churn 204

Churn Data Onboarding Business Model 204

SaaStr

MARCH 7, 2023

Pepper shares that ICONIQ, a venture capital firm with $10B under management, made fewer investments last year than ever before. While they may not have hit that topline plan, most managed to optimize efficiency and extend runway by burning less than initially planned. PST, to unveil the data behind effective scaling.

Outsourcing Services 169

Outsourcing Services Scaling Venture Capital Forecasting 169

User Pilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

Product Marketing 81

Product Marketing Management Marketing Customer Lifetime Value 81

SaaStr

OCTOBER 6, 2023

Those founders hold a special kind of “not hatred,” says Michael Seibel, Managing Director and Group Partner at Y Combinator, but a special kind of something for those investors and a desire to prove them wrong. This is the same advice they give YC companies to become much more successful at fundraising when they’re pre-product market fit.

Payment Methods 239

Payment Methods Startup Payment Solutions Sales Hiring 239

SaaStr

JANUARY 24, 2022

Was it misunderstanding bookings vs. ARR vs. GAAP revenue, was that the issue? Anita Kutlesa is a senior financial executive with nearly two decades of expertise driving performance through cash management, process improvement and strategic planning in start-up, high growth and restructuring environments. Anita Kutlesa.

Finance 328

Finance Outsourcing Services Systems Review Technical Review 328

SaaStr

SEPTEMBER 29, 2023

One of the open secrets behind a lot of great SaaS companies is going multi-product. Jack Altman, CEO and co-founder of Lattice, firmly believes that many more companies should be multi-product, and many should go multi-product earlier than they think. Think of the user journey and the people who are using your products.

Scale 249

Scale Scaling Startup Sales Hiring 249

User Pilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. The more of them your product has, the happier your customers are.

Forecasting 80

Forecasting User Experience Scaling Development 80

SaaStr

MAY 25, 2020

At the end of the call we’ll walk through the application so you can start trying the product” — Sam Blond, CRO, Brex. “Short video overview of the product and a free trial without a credit card” — Muthu Kumar, CEO Eventzilla. ” — Lish Gates, Senior Manager, Algolia. “Simplicity. .

Sales Hiring 341

Sales Hiring Sales Outsourced Development Technical Review 341

SaaStr

JANUARY 12, 2022

” — Tyler Hogge, SVP Product, Divvy. You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. They don’t show up in person.

CTO Hire 295

CTO Hire Sales Hiring New CTO CTO 295

User Pilot

SEPTEMBER 4, 2023

And while each segmentation method has advantages, psychographic segmentation can truly turn your product into a growth engine. It enables marketers to create better buyer personas, design more effective products, and position their brands favorably in the market. The AIO parameter doesn’t always have to be complex.

Product Marketing 78

Product Marketing Strategy Marketing Market Research 78

Intercom, Inc.

MARCH 15, 2018

Will Larson has managed infrastructure teams for some of the biggest names in software. Partnering with the Infrastructure, Data and Developer Productivity teams, his group builds the tools that support every Stripe engineer and keep Stripe reliable and performant. One of the blog posts was about this Yahoo! It was a miracle.

Engineering 214

Engineering Management Merchant Services DevOps as a Service 214

User Pilot

FEBRUARY 26, 2023

Roadmaps vs backlogs: What’s the real difference and why does everyone keeps using these terms interchangeably when they mean different things? TLDR Understanding the difference between a product roadmap and a backlog is crucial for product managers. Product managers, what is a product backlog?

Systems Review 81

Systems Review Communication Development Management 81

SaaStr

SEPTEMBER 24, 2020

1 Fake product-market fit. You’re company building before product building. Raising a series of pre-product market fit. There is a common misconception that product-market fit means you’ve conceptually built what buyers want. 4 Ordinary vs. extraordinary. 5 Slow product development. Signs: Lot’s of hiring.

Underperforming Technical Team 186

Underperforming Technical Team Startup Engineering Retention 186

How To Buy Saas

FEBRUARY 27, 2021

Growth Metrics Semrush Database Growth VS. Keywords Now Has Largest Database 2 Billion VS 20 Billion. Domain Domain data 419 Million VS 829 Million. Geo Database For Global Coverage 113 VS 142. Topic Research Tool: For finding tons of blog post ideas related to your niche. What is a listing management tool?

Content Marketing 104

Content Marketing Payment Methods Social Media Marketplace as a Service 104

Incredo

SEPTEMBER 24, 2019

If you think that social media is not important at all or you can evaluate SEO performance based on website audit only, you might have been misled. #7 Doing it once and that’s all Monitoring your SaaS competitors is more significant before your SaaS product launch and during the first stage of your SaaS startup. SMB or large enterprises?

Social Media 188

Social Media SaaS Software Review Technical Review 188

User Pilot

JANUARY 26, 2023

What is inclusive product design? Why is it important for product managers ? How can you incorporate it into the product development process? We also look at a few excellent examples of inclusive product design in SaaS. Accessibility is one objective of inclusive product design. Are you ready to dive in?

Sales Recruiting 90

Sales Recruiting Interviewing Development Social Media 90

User Pilot

JANUARY 27, 2023

In this article, we explore various evaluative research methods and best data collection techniques for SaaS product leaders that will help you set up your own research projects. TL;DR Evaluative research gauges how well the product meets its goals at all stages of the product development process. Want to see how?

Management 90

Management Interviewing Data Trends 90

Kellblog

MAY 27, 2022

This is the product tab. If you sell a product, you should have a product tab. Don’t call the product tab the solutions tab (for those who think they’re selling solutions because they do a global replace of the word “product” with “solution.”). It’s still your product.

AI Search 121

AI Search Technical Review Forecasting Software Review 121

User Pilot

FEBRUARY 4, 2023

Strategic initiatives vs strategic objectives vs strategic goals vs key results Strategic initiatives, objectives, goals, and key results are all critical parts of a company’s strategic plan. They are broad projects and tasks that support the organization’s overall vision by improving efficiency.

Development 86

Development Scale Retention Onboarding 86

Totango

AUGUST 21, 2020

Investing in, and effectively managing, customer success is vital to ensuring the long-term stability and growth of your enterprise. “Customer success” refers to the way your business helps customers derive the most value possible from your products or services. Customer Service Vs. Customer Success. CS Defined.

Customer Success 78

Customer Success Sales Hiring Scale Enterprise 78

OpenView Labs

SEPTEMBER 24, 2020

So up until hitting that milestone, the person owning pricing might be the marketing director, product manager, or even the founder—and they typically have zero experience when it comes to pricing. I wound up receiving a ton of brilliant responses, so I’ve turned the thread into this blog post. Especially in this market.

Pricing 91

Pricing Scale Sales Hiring Systems Review 91

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Accessibility features are making UX design more inclusive.

SaaS Payments 90

SaaS Payments Trends Payment Solutions Payment Methods 90

CustomerSuccessBox

DECEMBER 31, 2021

To add to that confusion and complexity, CS roles come in different shapes and sizes like customer managers, customer success associates, etc. In this blog post, let’s find out how Customer Success is different from the Professional Services function. Customer Success vs Professional Services. It’s not a one-time job.

Customer Success 52

Customer Success Consulting Onboarding Churn 52

ChurnZero

MARCH 24, 2020

4 Reasons Hierarchy Can Help Customer Success Managers and Their Customers. This is a guest blog post by Polly Goss, Director of Partner Success at Stellic. . So given all that… why would I be promoting hierarchy as a tool to help Customer Success Managers, and their clients, drive results?

Software Review 60

Software Review Technical Review Customer Success Subscription 60

Neil Patel

JUNE 8, 2021

In simple terms, Accelerated Mobile Pages is an open-source project designed to optimize faster mobile pages. The pages are expected to load faster because certain HTML code tag manager aspects that would otherwise slow down the page are eliminated. articles, blog posts, videos, and podcasts) has changed dramatically.

Mobile 143

Mobile Marketing Engineering Content Marketing 143

User Pilot

JANUARY 27, 2023

The success of your product, the future of your company, and your future as a PM depend on paying customers. However, it would be naive to expect customers to part with their hard-earned cash without first trying out the product. As a SaaS product manager , how do you give users a chance to experience your product value?

SaaS Payments 88

SaaS Payments B2B SaaS Payment Solutions 88

User Pilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. Product feedback helps you determine how well your product satisfies user needs. Let’s dive right into it!

Scale 78

Scale Management Technical Review Onboarding 78

Full Session

NOVEMBER 6, 2022

Every business needs data to make good products and market strategies – you can’t just make important decisions blindly. Our powerful web analytics solution can significantly help various specialists, including UX researchers, UI designers, product teams, digital marketers, and product managers.

Software Review 52

Software Review Underperforming Technical Team Business Technical Review 52

Panintelligence

FEBRUARY 7, 2024

And that’s exactly what we’ll unpack in the next blog in our Fintech SaaS series. The debate on the pros and cons of traditional code vs no-code remains healthy, bringing with it a prominent rise for the field of embedded analytics. If customers want to configure their Mutual Vision product, they can do so with our configuration tools.

Outsourcing Services 52

Outsourcing Services Outsourced Development SaaS Underperforming Technical Team 52