SaaStr

FEBRUARY 21, 2023

So you’ve heard that product-led growth is all the rage, and now you want to transition from a sales-led motion to a product-led one. Let’s look at Linfjard’s five lessons learned. Lesson One: You Still Have To Pay The Bills Implementing PLG tactics is healthy in any type of business, even enterprise.

Scale 188

Scale Strategy Marketing Sales 188

SaaStr

APRIL 29, 2022

Managers often grapple with how to create and scale a global product team. Poorvi Shrivastav, GM and VP of Products at HubSpot, shares her passion for team development and discusses her journey of leading cross-geographical product teams and revealing how to execute the scaling plan successfully. Lesson #1: Feedback is a gift.

Scale 222

Scale Scaling Company Culture Leadership 222

Chart Mogul

SEPTEMBER 15, 2023

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the … For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

APRIL 10, 2023

In this SaaStr Annual session, Zendesk’s VP of Startups, Kristen Durham, shares insights into selling to startups and lessons to build your strategy. Lesson Two: Create a Compelling Offer Selling is tricky, and deciding on a startup pricing and product offering is something that Zendesk took time to perfect.

Startup 209

Startup Scale SMB Venture Capital 209

SaaStr

FEBRUARY 2, 2024

Typically on SaaStr.com, we try to focus our content on mistakes to avoid, lessons learned and how to scale faster, but for the CEO Summit, Jason addressed the audience with what’s most top of mind for him at the start of 2024. Jason warns not to hire this persona if what you need in 2024 are high-output, productive employees. #2

Sales Recruiting 288

Sales Recruiting Trends Sales Hiring Software Review 288

SaaStr

FEBRUARY 10, 2022

But how does the cloud take shape, and what can companies do to position themselves at the heart of its growing infrastructure? Awareness : In the early days, we met developers where they lived: blogs, social media, GitHub, et cetera. Growth : Open-source shares a lot of its DNA with product-led growth (PLG).

Cloud 198

Cloud Venture Capital Social Media Technology 198

SaaStr

MAY 3, 2023

Their mission is to help companies drive better customer success and improve net retention for businesses through different products like scaling teams, driving better in-app adoption, and building customer communities. Nick shares ten lessons learned over the past decade. Source the best internal candidate you possibly can.

Sales Hiring 176

Sales Hiring Scale Pricing Customer Success 176

SaaStr

MARCH 1, 2023

For example, when you’re building the product, there will be times when things don’t work. When you introduce the product to friends, family, or that first group of clients, you’ll be embarrassed often because you might oversell. There’s much to do in this first growth phase, but remember to document your learnings.

Scale 217

Scale Scaling Government Software Review 217

SaaStr

APRIL 15, 2022

Spenser Skates is the CEO of Amplitude, one of the leading customer analytics services for enterprises and product makers. Spenser lays out the mistakes young companies will often make as they grow, and how he positioned Amplitude for growth and success. Focus on the product and expansion. What do they need from your product?

Enterprise 210

Enterprise Development Marketing SaaS 210

SaaStr

MARCH 22, 2023

Lenta shares his lessons learned through scaling these early-stage companies, so you can too. Lenta learned that “there is no point pushing the ball uphill.” Customers were going to virtualize data centers, and you want to position yourself in that kind of inevitability. It was inevitable.

Scale 201

Scale Scaling AWS Sales Hiring 201

SaaStr

MARCH 31, 2024

And I know HubSpot’s a very iconic company, and we’ll learn about the presentation, it changed in flight several times, but I want to hear from Dharmesh and Katie how they focus on culture for real. Then we’ll spend a few minutes digging on the learnings about how we can all do better. This was a big lesson learned.

Part-Time CTO 262

Part-Time CTO CTO Hire CTO Coach CTO 262

SaaStr

MAY 25, 2022

Fast forward to today, they are now crossing $500,000,000 in ARR growing modestly but consistently at 14% Year-over-Year: They’re also a case study of sloooowly going upmarket from the original PLG SurveyMonkey self-serve days to a sales-driven motion and product. 5 Interesting Learnings: #1. Happy 23 years old!!

Scale 244

Scale Payments Payment Solutions Payment Services 244

SaaStr

APRIL 17, 2024

They grew like crazy when they found product-market-fit and raised a big Series A and B. How Does the Classic Bread-and-Butter Startup Exit Happen This learning isn’t about multi-billion dollar mergers or acqui-hiring. You’re positioning the company to grow for the long term and could potentially have a great IPO someday.

Underperforming Technical Team 164

Underperforming Technical Team Data Development Team Review Technical Review 164

SaaStr

DECEMBER 8, 2022

Business leaders don’t have the advantage of building on the knowledge people already have about a product, and they’re not coming in with an alternative to something already in existence. . And then, they handed companies a compelling and easy-to-use product that quickly became a staple in the tech stack of tech companies. .

Sales Hiring 223

Sales Hiring Sales Compensation Branding 223

SaaStr

JANUARY 19, 2022

Read on for advice and lessons Vimeo learned along the way. When Sud took the CEO position in 2017, Vimeo was targeting consumers and creators. Lessons Learned During a Business Pivot. Vimeo CEO Anjali Sud shares how a pivot from targeting B2C creators to the B2B market put the company on the path to success.

B2C 210

B2C B2B Enterprise Leadership 210

Intercom, Inc.

APRIL 6, 2020

With so many of us looking for positive outlets for our increased time at home at the moment, we hope these articles can be helpful again. People before product and profit. People before product and profit. The post Reading list: Lessons learned about people management appeared first on Inside Intercom.

Management 181

Management Entertainment Engineering Interviewing 181

SaaStr

AUGUST 31, 2022

5 Interesting Learnings: #1. Cloudflare has marched upmarket, but slowly for a product still with a free base. And a few other interesting learnings: #6. At the same time, I learned what a margin call was and, simply embarrassingly, literally had to borrow money from my mom to pay my rent. 125%+ NRR along with 90%+ GRR.

Scale 267

Scale Cloud Revenue Scaling 267

SaaStr

AUGUST 31, 2022

Pieterjan Bouten, Co-Founder and Executive Chairman at Showpad, reveals lessons learned and mistakes to avoid while scaling your business. Founders know how difficult it can be to create brand differentiation within an existing category since, in mature markets, every market position has already been taken. Top takeaways.

Scale 230

Scale Underperforming Technical Team Scaling Company Culture 230

SaaStr

DECEMBER 6, 2021

Jennifer Tejada, CEO of PagerDuty, discusses the process leading up to IPO in 2019, her main focus for the company in the years since, and the lessons she’s learned along the way. Lesson 1: You can’t plan for everything. Are those changes positive? Enter your email below for the latest SaaStr updates.

DevOps as a Service 236

DevOps as a Service Scale Cloud Interviewing 236

SaaStr

DECEMBER 5, 2022

Yet, funded startups can learn a lot from the bootstrapped ones to grow smoothly and generate revenue. Paddle’s Senior Product Manager, Allissa Chan, and Chief Strategy Officer, Patrick Campbell, share their experience of scaling a bootstrapped startup. Experiment with different plans and position the pricing as whole numbers.

Payments 130

Payments SaaS Payments Payment Solutions Venture Capital 130

SaaStr

OCTOBER 22, 2021

An incredible lesson of being early, being right, and staying the course as the market evolved and changed and got even bigger. 5 Interesting Learnings: #1. They raised little in VC capital and quickly became cash-flow positive. And a few bonus learnings: #6. A stunning 60% year-over-year. Only 140 employees (!). $1M

Scale 300

Scale SaaS Payments SMB Payment Solutions 300

Neil Patel

MAY 19, 2020

Well, it’s because I’ve learned some hard lessons over the year… mainly because I’ve made a lot of mistakes. So today, I wanted to share them with you so that you can learn from my mistakes… so here goes: Lesson #1: Don’t obsess over rankings, obsess over conversions. I quickly learned that traffic isn’t everything.

Social Media 145

Social Media Branding Mobile Content Marketing 145

SaaStr

MAY 12, 2023

We kicked off a new series that productized something we’ve been doing for 10+ years at SaaStr … getting top leaders to share their mistakes. So I learned about SEO and tried it. Trusting customer validation before there’s an actual product to validate Everyone says you need to validate ideas before you build them.

Engineering 232

Engineering Sales Hiring Interviewing Scale 232

SaaStr

APRIL 13, 2022

Spenser Skates is the CEO of Amplitude, one of the leading customer analytics services for enterprises and product makers. Spenser lays out the mistakes young companies will often make as they grow, and how he positioned Amplitude for growth and success. Find the right product-market fit. Look for Part 2 on Friday! ” . .

Construction 200

Construction Benchmarks Product Marketing Enterprise 200

SaaStr

MAY 13, 2019

Very nice pages were added for sponsors, hiring, and other new products. The redesign also integrated our non-blog post content much more deeply than before — tripling the content in our feed. New visitors to SaaStr.com, for a few brief weeks, saw all our amazing products. It certainly wasn’t positively impacted.

Scale 152

Scale Scaling Engagement Subscription 152

SaaStr

DECEMBER 16, 2022

We follow Rippling’s journey from $10 million ARR to hundreds of millions of ARR and the key learnings along the way. . Rippling positioned itself as an all-in-one solution for employee management across HR, IT, and finance. Here are a few lessons from Rippling’s first week in business and what to focus on in your first week: .

Outsourcing Services 219

Outsourcing Services Scale Sales Hiring Outsourced Development 219

SaaStr

MARCH 7, 2021

I thought it would be worth drilling down deeper into each of them, and sharing the learnings and mistakes: 1/ Spending less time fixing things, more time recruiting senior folks to own them. As I learned later, we never lost a customer I actually visited, at least not on my watch. We went cash-flow positive around $4m in ARR.

Part-Time VPE 268

Part-Time VPE Sales Recruiting Sales Hiring Scale 268

SaaStr

MAY 30, 2023

This is because Nike has mastered the art of storytelling, transforming their products into symbols of determination and athletic prowess. They humanized Uber’s mission and illuminated the positive transformations it inspired. As Molly transitioned to her role at Monte Carlo, she carried over the lessons she learned from Uber.

Communication 181

Communication Innovation Technology Branding 181

SaaStr

MARCH 2, 2022

In the early days of SaaS, it was difficult to predict how users would interact with new products. Now, however, the focus is on product-led growth. This is especially true for product-led growth companies that rely on data to understand uptake and revenue. Category creation takes persistence and patience.

Outsourcing Services 210

Outsourcing Services Scale Outsourced Development Marketing 210

SaaStr

MAY 19, 2022

Pulling from the lessons he’s learned at 1Password, Jeff shares seven essential drivers to becoming a multi-billion dollar company. Building a great product. If your product is so wonderful that people would buy it themselves, you don’t need to sell it to them. You can use product-led growth even in an enterprise model.

Development Team Review 241

Development Team Review B2C Compensation Technical Review 241

SaaStr

AUGUST 10, 2023

Cockroach Labs’ CEO Spencer Kimball shares hard-won lessons from scaling from $0 to $5B and his time as an angel investor for more than 80 different startups. How hot is the space, and what is the product category? How far along is the product idea? And his answer, like many answers in startups, is it depends.

Scale 188

Scale Scaling Sales Hiring Cloud 188

SaaStr

DECEMBER 26, 2022

Another exciting trend is that more products are being bought than ever before. Companies are witnessing slight pricing pressure, with the average spend per product dipping slightly. . Categories like customer success, learning management platforms, and onboarding software are witnessing increased investments. .

Software Review 200

Software Review Software Azure Cloud 200

ChurnZero

MAY 4, 2023

Further, two-thirds of companies (66%) with an online community say it has a positive “impact on customer retention.” Finally, a whopping 90% of brands with online communities “say that suggestions from the community have been used to improve products or services.” Ambassadors are recognized with a badge and custom profile picture.

Development Team Review 98

Development Team Review Technical Review SaaS Scale 98

Upscope

MAY 7, 2021

This "Live" SaaS resource list is being built as we develop, launch and grow a new product. We'll list our current SaaS lessons learned with reference to all the blog posts, podcasts and videos we've read AND state how we're using these lessons learned for a new product we are launching later in 2021.

Construction 52

Construction SaaS Sales Hiring Onboarding 52

SaaStr

APRIL 30, 2023

As we gear up for SaaStr Europa 2023 in London on 6-7 June and SaaStr Annual 2023 in the SF Bay Area on 6-7 September , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. Most of them don’t use any products in the work tracking category.

Sales Hiring 251

Sales Hiring Underperforming Technical Team Technical Review Scale 251

ChurnZero

FEBRUARY 15, 2024

Speaking from my experience as a community strategist, I’ve learned a lot about what works and what doesn’t. Here are the lessons I’ve learned. This one-on-one interaction is more personal, making it more likely for team members to respond positively. 8: Treat your community differently from a blog.

ChatGPT 52

ChatGPT Technical Review Engagement Strategy 52

Neil Patel

JANUARY 7, 2021

Creating a digital environment where people can really learn is challenging, even in ideal circumstances. Having the right learning management system (LMS) software in place makes this task much more manageable for everyone involved. These products are designed with school students in mind. The Top 6 Options for LMS Software.

Systems Review 138

Systems Review Management Scale Education 138