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FastSpring Customer Service Team Wins Silver Stevie® Award

FastSpring

FastSpring is proud to announce that our support team has won a Silver Stevie® award for Front-Line Customer Service Team of the Year in the “Technology Industries – Computer Software” category! We’ve also integrated artificial intelligence with our documentation search tool!

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Plenty of Decacorns Were Late Bloomers

SaaStr

Procore is a $16B+ leader in construction software, but took a full decade to take off. 2002-2012 were slow. Just a few examples: UiPath took 10 years to get to its first $1m in ARR in 2015. Then, it accelerated like a rocket. It took Squarespace 3 years just to get to $1M in ARR and 7+ years to get to the first $10M ARR.

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Three Mega IPOs That Took A Long, Long Time To Get Big: Squarespace, Procore and UiPath

SaaStr

Squarespace is a personal favorite (and one we run many SaaStr sites on) because it took a category of software that was a commodity and often a free give-away and made it magical. Procore was founded way back in 2002 to automate construction project management. UiPath is a more recent favorite. And UiPath is worth $40B.

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5 Interesting Learnings from Procore at $500,000,000 in ARR

SaaStr

The first 10 years were actually pretty challenging … the company was founded way back in 2002. But they hit their stride in 2012 as mobile took off, enable construction project management software to finally really work in the field. Founded in 2002 by Tooey Courtemanche, who is still CEO. Not just in the office.

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Steady and Persistent Growth to $5.5B in Market Cap - The Ultimate Software Company

Tom Tunguz

The Ultimate Software Company is a $5.5B market cap provider of SaaS Human Capital Management software. Founded in 1996, the company initially sold licensed software and migrated to multi-tenant SaaS in 2002 with a product called UltiPro. Since 2004, Ultimate Software has generated positive cash flow.

Software 100
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SaaStr’s Most Respected Leaders Awards 2019: The Top Five

SaaStr

Stripe’s software allows its customers to make and receive payments by providing the technical, fraud prevention and banking infrastructure to operate online payment systems. Qualtrics is an online survey software maker. Ryan Smith Qualtrics in 2002 alongside his father in their family basement in Utah.

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The Best NPS Tools & Software + How to Use Them to Cut Churn by Up To 30%

User Pilot

And no wonder: it was developed on the basis of studies from 1999 to 2002, Fred Reicheld and his team found a strong correlation between company growth rates and Net Promoter Scores in a variety of sectors. What to Look For in NPS Tools & Best NPS Software. Userpilot NPS. Alternative NPS Tools. What to Look For in NPS Tools.