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Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

You’ve had a number of roles at Salesforce since you joined the company back in early 2002, from product management to startup relations. When I started in 2002, I was the first product manager for the API. I had done some software consulting. So we said, “Hey, why don’t we do that with enterprise software?”

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