article thumbnail

How is Marketing Segmentation Used in Customer Retention?

User Pilot

Marketing segmentation comes in handy here. Segmenting customers into groups based on similar traits, allows you to still market highly relevant content to keep them engaged, and do so efficiently. In this article, we cover: How is marketing segmentation used in customer retention? Let’s get started.

article thumbnail

A $30B Software Company from a $15m Investment

Tom Tunguz

Vertical software companies pursue a particular market segment like car dealership management or hotel management software. Price Increases. New bookings added 10% ; price increases 5%. But at scale, software holding companies can grow at similar rates & trade at similar multiples to their venture-backed peers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Cross the Chasm & Scale Your SaaS

User Pilot

However, if done successfully, you’ll become the early market leader in a specific niche market before going on to dominate the mainstream market. Read on to discover how to cross the chasm and scale your technology company. The five segments of the adoption lifecycle.

Scale 82
article thumbnail

Raise, Sell, Merge, or Scale? How to Navigate the Market Downturn.

SaaSOptics

Raise, Sell, Merge, or Scale? How to Navigate the Market Downturn. Everyone is starting to feel the squeeze of the market—especially those in the tech space. Seasoned industry vets may know what their next move should be, but navigating a changing market (especially one in a downturn) is an obstacle for any SaaS founder.

Scale 97
article thumbnail

Successes and Setbacks on the Road to $1B with Alessio Artuffo, President and COO at Docebo

SaaStr

The LMS market segment is big, and Docebo thinks about it in two folds. A Lesson Learned: Don’t Undervalue Your Product A lesson learned from growing a company to $1B is spending more time thinking through pricing strategically and doing it sooner. The bigger you scale, the harder this can be.

article thumbnail

5 Interesting Learnings from BigCommerce at $180,000,000 in ARR

SaaStr

Shopify is #1 in so many market segments, but for “bigger” SMBs BigCommerce (and perhaps less-custom enterprise deployments) is arguably #2 to Shopify. It’s much smaller than Shopify, at $170m ARR vs $3B+ ARR, but it’s still plenty big for us to learn a lot from this big but not #1 player in the market.

article thumbnail

Pricing Transformations In 2021

OpenView Labs

Editor’s Note: This is a conversation between Kyle Poyar, VP of Market Strategy at OpenView, and Steven Forth, Partner at Ibbaka. . Back in another lifetime—exactly one year ago—Kyle and I offered up our pricing transformations for 2020. Pricing as a part of the customer experience (CX). Pricing for value adoption.

Pricing 53