BetterCloud

MAY 13, 2025

Every IT team is grappling with the same reality: the ever-widening chasm between the demands placed on IT and the resources at their disposal. Automated systems, on the other hand, can provide continuous vigilance, ensuring consistent application of security updates and proactive identification of potential weaknesses.

Headcount 52

Headcount Scale Underperforming Technical Team Scaling 52

SaaStr

MAY 10, 2022

Companies that capitalized on these unique circumstances, however, have emerged stronger than ever by innovating new ways to sustain their business. Recovery from COVID has taught us that adapting and learning how to thrive in new ways in the face of change, whether good or bad, can lead to exponential growth. . Discover opportunities.

Travel 273

Travel Revenue Underperforming Technical Team Scale 273

SaaStr

JANUARY 18, 2023

To achieve this level of success, startups need a combination of strong financial performance, innovative products or services, and a favorable market environment. Lesson 1: Everything is about your team. Every startup needs strong team dynamics to pull through tough times. Lesson 6: Pivoting isn’t a bad thing.

Scale 246

Scale Underperforming Technical Team Scaling Interviewing 246

Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. It takes years to build, and therefore ranges from very weak to very strong.

Underperforming Technical Team 291

Underperforming Technical Team Interviewing Communication B2B 291

SaaStr

AUGUST 1, 2022

The developed world revolves around e-commerce. From discovering problems their competitors weren’t touching to evolving their entire buyer persona, it’s no secret that adaptation and innovation were key factors in Red Points’ success in climbing to the top. . Embed innovation into your team’s DNA.

Underperforming Technical Team 262

Underperforming Technical Team Marketing Innovation Investment 262

Sales Enablement, SaaS and Growth

MAY 20, 2025

These competitors universally exhibit critical weaknesses: inadequate smoking times (typically under 6 hours versus Texas standard 12+ hours), over-reliance on sauce rather than dry rubs and smoking technique, and lack of specialized equipment. million DKK, covering renovation, equipment, initial inventory, and operating capital.

AI Search 130

AI Search Branding AI Technical Review 130

Buffer Resources

AUGUST 2, 2024

But with all the bad comes so much good : the ability to share your life and work with billions of users all over the world, an outlet for creative expression, the possibility of monetizing your passion, and, perhaps, the most important of all: the ability to share and connect with family and friends.   Content, poof. Audience, bye-bye.

Social Media 112

Social Media Underperforming Technical Team Government Blockchain 112

SaaStr

JUNE 13, 2024

Every week, there are significant new developments in tech. If you go to a team and say, “I can do 70% of what your team is doing now automatically and at a fraction of the cost.” If there is no innovation and you’ve maxed out your existing TAM, you’ll start slowing down. You can’t sell hype. Gong is best-of-breed.

Scale 309

Scale AI Sales Underperforming Technical Team 309

SaaStr

DECEMBER 31, 2020

What you really want if your deal size isn’t tiny are at least somewhat qualified leads for your team to follow-up with. What you really want if your deal size isn’t tiny are at least somewhat qualified leads for your team to follow-up with. At least a handful will be looking for a newer, more innovative vendor.

Underperforming Technical Team 245

Underperforming Technical Team Content Marketing Innovation Investment 245

Sales Hacker

FEBRUARY 27, 2020

The best way to do that is to develop the right behaviors in your sales reps. There are many things that can drive revenue growth within your company, but as a sales leader, it all starts with your team. Here are five key areas to challenge your team on in order to grow both them and your company. You have to be a sales LEADER.

Underperforming Technical Team 118

Underperforming Technical Team Development Revenue Sales Hiring 118

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

Underperforming Technical Team 214

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 214

SaaStr

FEBRUARY 4, 2020

Lexi Reese, Gusto COO uses her 20+ years of experience to provide advice on building high performing teams using authenticity, empathy and logic. Lexi explains the importance of team trust, driver and passenger mindsets, and much more. I think the foundation of high performance teams is that they share five things.

Scale 252

Scale Underperforming Technical Team Scaling Leadership 252

Intercom, Inc.

DECEMBER 4, 2019

More recently, however, I’ve realized that the technology industry at large struggles with such clarity and consistency – in marketing terms, there is often a difficulty developing a clear value proposition that aligns with product and brand identity. On innovative, beautiful design? Do you compete primarily on price? On simplicity?

Branding 209

Branding Underperforming Technical Team Technical Review Airlines 209

Tom Tunguz

APRIL 14, 2019

In meeting many of these innovative businesses, I’ve observed they face three strategic questions. Classic agencies don’t value the software enough to engender pricing power, develop fast sales cycles, or change the operations of their business to maximize the value of the ML innovation.

AI 203

AI Sales Recruiting Underperforming Technical Team Artificial Intelligence 203

SaaStr

APRIL 5, 2021

Hmmmm … well, to me, that’s not a bad place to be once a space, a category, gets to $100m+. With less capital and a tighter team … you won’t be able to spend as much on marketing. You’ll have to develop a very lean sales culture. But the bottom isn’t all bad. Easier to Innovate.

Scale 294

Scale Sales Recruiting Underperforming Technical Team Pricing 294

Sales Hacker

MAY 9, 2025

They kept the focus on the core value proposition of helping teams write, plan and collaborate to create better workspaces, while still having the AI inclusion. Bad: We use AI to streamline sales workflows. Leading with AI-powered used to signal innovation. But avoid buzzwords, make it visual and concrete.

AI Search 88

AI Search AI Scale SaaS 88

SaaStock

FEBRUARY 13, 2019

was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. It is a logistics and multi-selling platform which innovates how e-commerce can grow in the region. It provides smart hardware self-development and cloud service. Founders : Max Armbruster.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

SaaStr

JULY 15, 2022

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. One, at every large company, there is an innovation budget. There’s an innovation budget in the CIO’s budget. That’s a great example.

Scale 296

Scale Outsourcing Services Sales Hiring VP of Engineering 296

Intercom, Inc.

APRIL 20, 2018

Processes have to serve the development of the product. No separate QA team. In this sort of environment, the processes have to serve the development of the product, rather than the product developing out of predetermined processes. They are innovative. They can help you innovate, move fast and keep focused.

Engineering 212

Engineering Underperforming Technical Team Innovation Consulting 212

Totango

MAY 17, 2024

CS professionals have a choice: Embrace AI and harness its potential to drive innovation and growth, or remain hesitant and risk falling behind in a rapidly evolving landscape. Slow support response times : When support teams are slow to respond, customers escalate concerns to CSMs, leading to increased workload and decreased efficiency.

Innovation 101

Innovation AI Underperforming Technical Team Scale 101

SaaStr

JULY 1, 2021

The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? Sam : This is not my insight, but someone else says… I really do believe it, that the team you build is the company you build.

VP of Engineering 296

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 296

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Okay, it’s not bad. We split our sales organization into four different teams. So, two teams cater to practices. FULL TRANSCRIPT BELOW.

Sales Recruiting 126

Sales Recruiting SMB Scale Sales Hiring 126

SaaStr

OCTOBER 26, 2023

The great part about having a couple of thousand startups using your product every day is there is so much innovation. As founders, we want to make categories and innovate, but it’s usually better to do it in a bucket. Leveraging Your Team When You’re Away As a CEO of a company with $200M in revenue, you have to leverage your team.

Sales Hiring 284

Sales Hiring AI SMB Scale 284

User Pilot

MARCH 13, 2024

TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. A SWOT analysis helps discover gaps and opportunities in your product for new feature development. The Analogy product ideation process helps you find innovative product feature ideas through analogies.

Underperforming Technical Team 105

Underperforming Technical Team Scale User Experience Interviewing 105

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Okay, it’s not bad. We split our sales organization into four different teams. So, two teams cater to practices. FULL TRANSCRIPT BELOW.

Sales Recruiting 112

Sales Recruiting SMB Scale Sales Hiring 112

Sales Hacker

AUGUST 21, 2020

I’m going to show you how creating a culture of transparency and celebrating our failures transformed our sales team and brought huge success to our entire org. Here at Lucidchart, my team of enterprise sales reps has a weekly ritual called Fo’Real Fridays, and it’s all about celebrating and learning from our failures.

Underperforming Technical Team 125

Underperforming Technical Team Innovation Sales Development 125

Neil Patel

OCTOBER 25, 2020

But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. They act as a substitute for an in-house team, serving the same labor function but outside of the organization.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

Intercom, Inc.

MARCH 15, 2018

Will Larson has managed infrastructure teams for some of the biggest names in software. Partnering with the Infrastructure, Data and Developer Productivity teams, his group builds the tools that support every Stripe engineer and keep Stripe reliable and performant. Making the shift from maintenance to innovation.

Engineering 214

Engineering Management DevOps as a Service Merchant Services 214

Intercom, Inc.

APRIL 11, 2019

But scaling a marketing team to the heights Segment have isn’t as simple as putting a bunch of A-players in a room and getting them to start churning out paid advertising. A slapdash approach to scaling marketing can result in confusion, frustration, conflict, turnover and ultimately poor business performance.

Scale 162

Scale Underperforming Technical Team Marketing Startup 162

Chaotic Flow

AUGUST 18, 2015

SaaS businesses develop intimate, long term relationships with their SaaS customers. Deals are closed by an aggressive quota-carrying sales team: the hunters, and then handed over to a more service oriented group of account managers and customer success reps for on-boarding, renewals and up-sell: the farmers. Onboard in Real Time.

Customer Success 138

Customer Success Underperforming Technical Team Scale SaaS 138

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? They are seeking a Mobile Product Manager to lead the innovation and expansion of their field service mobile application across iOS, Android, and various third-party integrations. Who would be a BAD fit for this job?

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. “Well, fintech might be bad in the margins for me, but I can actually profit from this so let’s embrace it.”

Payments 214

Payments SaaS Payments Banking Underperforming Technical Team 214

Intercom, Inc.

SEPTEMBER 19, 2019

This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive. The team has grown quite a lot, but it’s still tiny: we’re now close to 40 people in 13 different countries. On this week’s episode, I caught up with Steli to chat all things sales.

Sales Hiring 184

Sales Hiring Scale Underperforming Technical Team Sales 184

User Pilot

AUGUST 17, 2024

“How World-Class Product Teams Are Winning in the AI Era” is one of the talks at this year’s Product Drive Summit. Delivered by Carlos Gonzalez de Villaumbrosia, it tackles the challenges and opportunities AI-revolution poses for product teams. AI enables product teams to achieve more with fewer resources. Did you know?

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

Intercom, Inc.

FEBRUARY 15, 2018

With so many moving parts in the creation process, from visual design to content or front-end development, what’s the one universal model all of these can apply to ensure the interaction in the end is more human and humane than machine-like? Your new book, Conversational Design , is out on abookapart.com on March 6. Erika: Absolutely.

Underperforming Technical Team 198

Underperforming Technical Team Education Development Startup 198

Intercom, Inc.

SEPTEMBER 9, 2022

ML teams tend to invest a fair share of resources in research that never ships. If you want to invest in ML, hire someone with experience on both the tech and the operational side so they can start working with the product team from day one. I think this is important for product teams for two reasons. ” Des Traynor: Yeah.

Artificial Intelligence 249

Artificial Intelligence Machine Learning AI Search AI 249

Intercom, Inc.

JANUARY 20, 2022

In the race to win a customer’s business, it’s not really about how good your product is – it’s how fast you keep innovating. Speed, the ability to move and improve, to iterate and innovate, is paramount, and if you listen to Intercom on Product regularly, this probably sounds familiar. Paul: Yeah. Some of this cut deep.

Underperforming Technical Team 249

Underperforming Technical Team Headcount Sales Hiring Scale 249