article thumbnail

How to transcribe an interview

Trint

Interviews are the bedrock of a story. You can also record your interview on a hand held device , but that means listening back to hours of recordings and transcribing by hand. Ambient audio clarity is important for interview transcription quality. From there it’s easy to upload and transcribe the interview in Trint.

article thumbnail

Gartner: Business Software Spend Still Forecast to Rise 11.3% to $880 Billion in 2023

SaaStr

One thing that is clear is that public SaaS and Cloud stock prices are way down. They aren’t perfect, but given how many CIOs they interview — over 2,200 for this survey — they’re one of my favorite sources for what’s happening in 2023. So are we in some sort of downturn — or aren’t we?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Microsoft: Bosses Are Doing Better Than Their Teams During Work-from-Home

SaaStr

First, most Cloud businesses have benefitted dramatically from Covid. Many Cloud and SaaS CEOs have gotten more effective and efficient — and richer — during Covid. But I think the learning from all my interviews here and the Microsoft data is to be careful to map your experience, and feelings, to your team’s.

Cloud 203
article thumbnail

Behind the Round with SaaStr: Klue Raises $15 Million from Craft Ventures for Competitive Analysis

SaaStr

The engagement may last a few months and involve extensive interviews and online research (yes, lots of Googling!) . Next, the information may be useful for a limited amount of time, which can definitely be damaging for a company. “The main value prop is treating competitive intel as a living cloud document,” said Murray.

AI 271
article thumbnail

Uncharted Podcast #100, Lessons Learned From a Lifetime in Entrepreneurship With SaaStr’s Jason Lemkin

SaaStr

Like I was interviewing the CEO of $9.5 They started off as two young founders who loved building a database of data, and then plugged a little bit of email into it. Then there’s founders that stumble into an opportunity. billion Klaviyo, marketing automation leader for e-commerce.

article thumbnail

How to Track User Sentiment in SaaS: Steps and Tools

User Pilot

User sentiment analysis is the process of collecting user feedback data and analyzing the sentiment and intent behind it using tools like natural language processing. Gather user sentiment data from multiple sources. Visualize the collected data to spot patterns more easily. Act on insights to drive positive sentiment.

article thumbnail

How to Conduct a UX Audit in SaaS

User Pilot

But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? TL;DR A UX audit is a data-driven assessment of your website or product’s performance in terms of user experience. You can also invite users for interviews.