Kellblog

JULY 18, 2019

Great core/founding team. Thus, there is a good chance one or all of the founding team will be around, and in influential positions, for a long time. Bad startups are feature addicts who pile feature upon feature atop a deteriorating architecture, creating an Augean Stables of technical debt. Startups are about people.

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Underperforming Technical Team Startup Software Technical Cofounder 78

Sales Hacker

MARCH 30, 2021

How to build a winning sales team. Developing A Winning Sales Team [16:24]. Now, without further ado, let’s listen to this interview with Neil Ringers. Neil Ringers: Our product evolved out of integration to email and calendar, pulls data from those sources of truth, and puts it into Salesforce.

Scale 104

Scale Payments Technical Advisors Sales Recruiting 104

SaaStr

SEPTEMBER 10, 2020

What can teams do to bring their themes to life? Below, we’ve shared the transcript of Harry’s interview with Latané. As I’ve said before, I’ve heard so many good things from Brian and the team at Venrock. And so I started to build some of classic demand gen functions, like BDR team. Do you use intent data?

Scale 173

Scale Sales Hiring Software Review Technical Review 173

SaaStr

JUNE 14, 2019

Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. What are the clear differences between a good book and a bad book?

Sales Hiring 141

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 141

Sales Hacker

NOVEMBER 25, 2019

From there, he helped scale a team of 150 at AdRoll, before becoming CEO and President at TalkIQ, which was acquired by Dialpad. How to develop your frontline managers [15:54]. Take control with the DocuSign agreement cloud, a suite of tools that automates sales contracts and quotes,all right in your CRM. Hire for values [7:23].

AI Search 74

AI Search AI Sales Hiring Scale 74

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Harry Stebbings.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

OPEXEngine

DECEMBER 28, 2021

These metrics are data-driven and rely on scientific facts to determine where you stand in the recruitment process. Moreover, they offer data that helps you reach the target audience or shorten the time needed to hire an employee. Nevertheless, both help you improve decision-making, team performance, and business success.

SaaS 40

SaaS Scale Underperforming Technical Team Interviewing 40

ChurnZero

JULY 12, 2019

Perhaps product problems, loss of a key user in the account, a bad use case… Sure, these are some reasons why customers may churn, but the reality is that your churn rate is deeply connected to the quality of onboarding journey your users go through. Do you need to improve team communication? Both solutions are cloud-based.

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

User Pilot

DECEMBER 5, 2023

A product design team includes specialists in UX design, graphic design, industrial design, research, prototyping, and data analysis. Next, research the market trends and competitors to identify their strengths and weaknesses. Gradually develop more complex prototypes. Book the demo to see how! What is product design?

Underperforming Technical Team 95

Underperforming Technical Team User Experience Interviewing Market Research 95

SaaStr

MARCH 24, 2020

Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. I’m doing The Playbook To Recruiting Your Sales Team. Once again, amazing job to the SaaStr team. I’m really honored to share this stage with some really bad ass speakers.

Sales Recruiting 130

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 130

Sales Hacker

OCTOBER 15, 2018

This week on the Sales Hacker podcast, we interview well-known SaaS executive & Gainsight CEO, Nick Mehta. If you missed episode 28, check it out here: PODCAST 28: How High Growth SaaS Companies Build and Lead Sales Teams w/ Chris Degnan. Aircall is a phone system designed for the modern sales team. What You’ll Learn.

Customer Success 47

Customer Success Scale Underperforming Technical Team Retention 47

Sales Hacker

DECEMBER 2, 2019

She’s now a consultant helping VPs of Sales scale and build their sales teams. She’s also been a high-performing individual contributor — she was part of the team that drove a lot of growth at HubSpot as it went from small to large, and she worked under Mark Roberge. What You’ll Learn. Who is Mary Rogul. Outreach has your back.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. Now, before we get to the interview, we have sponsors and you need to hear about them. Learn how modern sales teams win deals now at 6sense.com/saleshacker. Subscribe to the Sales Hacker Podcast. We’re on iTunes.

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VP of Engineering Branding Scale Marketing 64

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * Below, we’ve shared the transcript of Harry’s interview with Travis. Loving our podcast content? Aydin Senkut.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

SaaStr

MARCH 20, 2019

Prior to joining SendGrid, he spent 4 years at Citrix, where he drove the company’s product strategy for cloud infrastructure and server virtualization. What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How can leaders both be authoritative and vulnerable simultaneously?

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Underperforming Technical Team Development Software New CTO 122

Intercom, Inc.

FEBRUARY 4, 2021

The Cool Planet Group CEO has had a fascinating career to date, having started and sold three businesses for over three-quarters of a billion dollars before he was forty – including Inspired Gaming and The Cloud. Crowley’s SaaS offering Clarity promises to use data to make major cost and energy savings to reverse this trend.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

SEPTEMBER 23, 2020

Below, we’ve shared the transcript of Harry’s interview with Dave. As you can tell from that list, it was really a team effort, so huge thanks for that. And after a bunch of moving around, I ended up working in product development, actually, for a middleware company, and I did that for four years. Harry Stebbings. Dave McJannet.

Scale 187

Scale Leadership Underperforming Technical Team Scaling 187

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The core of algorithms and systems is data models. The legal team isn’t there to slow R&D down.

Engineering 178

Engineering Technical Review Systems Review Underperforming Technical Team 178

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. “As you push more and more training data, they seem to exhibit qualitative changes in terms of what they can do.

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ChatGPT Artificial Intelligence Technical Review Machine Learning 279

Audacix

NOVEMBER 27, 2023

In short, web app security needs you to build a culture of software security best practices in your development team. Otherwise, you could be missing an opportunity to catch on with the rest of the leading software development companies. Be it on your LinkedIn or in your next interview.

Software Review 40

Software Review Underperforming Technical Team DevOps as a Service compliance 40

User Pilot

APRIL 27, 2023

Thanks to that, you can identify ways to improve user experience and make informed product development decisions. Product teams use in-app surveys to conduct user research, personalize user experience , assess satisfaction levels, measure customer loyalty , identify new feature ideas, and better understand user behavior.

User Experience 98

User Experience Scale Underperforming Technical Team Churn 98

SaaStr

JUNE 3, 2020

Michael Katz is the Founder & CEO @ mParticle, the customer data platform for brands leading the customer data revolution with clients from Airbnb to Spotify to Postmates. How does Mike make sales data really actionable within the company? Who should be involved in analyzing this data? Where do many go wrong here?

Sales Hiring 175

Sales Hiring Scale Technical Advisors Systems Review 175

SaaStr

NOVEMBER 21, 2020

Below, we’ve shared the transcript of Harry’s interview with Rob. Rob Gonzalez: The second major thing, I think, is that back in 2012, we were in what I think of as X in the cloud, as the moment of SaaS where you just take an existing software category and you put it in the cloud. Harry Stebbings. Rob Gonzalez.

SaaS Payments 257

SaaS Payments Scale Payment Services Payment Solutions 257

Sales Hacker

DECEMBER 30, 2019

If you missed episode 89, check it out here: 89: Using Customer Data Platform to Scale Your Org w/ Pat O’Brien. Data isn’t the whole answer — you need anecdotal feedback, too. Data Isn’t The Whole Answer [22:23]. Justin helped build the sales team in ZocDoc. What You’ll Learn. How to manage downwards and upwards.

Sales Hiring 52

Sales Hiring Revenue Scale Underperforming Technical Team 52

SaaStr

AUGUST 15, 2020

Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. How do you help your team make that link to value? We’ve got a lot of training to do with our sales teams to get them to start to speak in these types of terms versus feature function.

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Payment Methods Merchant Services Scale Payments 197

Sales Hacker

APRIL 25, 2019

Outsourced Sales Development. Without a sales development team, you can find yourself struggling when it comes to pipeline generation. For SMBs, this is a pivotal decision: Do you hire an in-house sales development team or work with an outbound partner? The Four Costs of In-House Sales Development.

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Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 77

Full Session

NOVEMBER 29, 2022

UX researchers, designers, marketers, customer success teams, and product teams use it to track the customer journey and increase user adoption. Improved product development. You need accurate data to understand your product’s position on the market. Active Users – you can track this data daily, weekly, or monthly.

Technical Review 52

Technical Review Scale Underperforming Technical Team Software Review 52

SaaStr

JULY 8, 2020

I will tell you how many COs I’ve talked to that say, “I’ll come to SaaStr, but I don’t want my series B or series C VC interviewing me,” which is sort of interesting. Personally, our team has been holding back a little bit. I mean, it’s what you see on the BBP cloud on the left.

Investment 160

Investment Technical Review Part-Time VPE Development Team Review 160

Sales Hacker

SEPTEMBER 29, 2020

They sell that product to general councils, operations teams, and deal desks. They sell that product to general councils, operations teams, and deal desks. Keep the promise of sales enablement and keep your team doing what they do best, which is winning. Who is Vishal Sunak and what is LinkSquares? [02:00].

Scale 108

Scale CTO Hire Scaling CTO Coach 108

SaaStr

FEBRUARY 21, 2020

How does David think about scaling sales teams? Below, we’ve shared the full transcript of Harry’s interview with David Skok or you can jump to the transcript of Jason’s interview with Ed. Number two, you have a team of people that you’ve worked with before and some of whom will come along with you.

Scale 190

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 190

SaaStr

SEPTEMBER 6, 2019

263: Building a company made up of distributed teams presents a plethora of complex challenges that can derail productivity and impact employee retention. But with it comes immense benefits and competitive advantages such as the diversification of ideas, speedier product development, and representation in important regions and time zones.

Sales Hiring 132

Sales Hiring Scale Underperforming Technical Team Software Review 132

Sales Hacker

DECEMBER 8, 2020

A more scientific interview process [20:35]. How to build a more diverse team [24:50]. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now. Modern sales teams, winning deals using 6sense.

Scale 101

Scale Sales Hiring Sales Recruiting Technical Review 101

Sales Hacker

JANUARY 6, 2020

What the agreement cloud is. What’s the agreement cloud? [8:13]. Take control with the DocuSign agreement cloud, a suite of tools that automates sales contracts and quotes ,all right in your CRM. Create custom contracts in a click, sign them digitally, and automatically pull data back into your opportunities.

Scale 53

Scale Sales Hiring Cloud Outsourced Development 53

SaaStr

JULY 29, 2022

And we’re about to add basically a team collaboration tier on top of the product. The second question is more about, given that we’re basically users would be self qualifying into team management offering like a project management, et cetera. And you have to allow that, in fact, you have to support that in your sales team.

Scale 216

Scale Scaling Sales Hiring Enterprise 216

Sales Hacker

APRIL 22, 2019

Before we get to that interview, we want to thank our sponsors. Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry leading training and coaching software and innovative content and engagement solutions. I would call it sort of class new market development.

Development Team Review 54

Development Team Review Scale Software Review Sales Hiring 54

A Smart Bear

NOVEMBER 7, 2017

The data show that the two most common causes are: (1) Product isn’t useful to enough people, and (2) Problems with the team. But what about the companies that die even though they did sell some copies of software, and where the early team isn’t dysfunctional? This is, in fact, exactly what data centers do!

Payment Solutions 71

Payment Solutions Payments Payment Methods Scale 71