User Pilot

MARCH 4, 2024

Ways to identify behavioral patterns that influence user behavior Here are some strategies to help you understand user activity and spot patterns in their behavior: User interviews : User interviews provide in-depth, qualitative insights into why users behave the way they do. User persona example.

Data Analysis 91

Data Analysis Data Construction Interviewing 91

User Pilot

DECEMBER 7, 2023

Data is the backbone of modern marketing. Thus, properly harnessing data-driven insights is key to achieving product growth and business success. This article explores what data-driven insights are and why they are important. To adopt a data-driven approach, you’ll need to first understand your business goals.

Payment Methods 93

Payment Methods SaaS Payments Data Payments 93

Totango

NOVEMBER 8, 2023

Enterprise businesses can now use their critical product usage data from Pendo and Mixpanel in their Totango experience to design optimal customer journeys, improving product adoption and customer retention. Mixpanel is an event analytics platform that allows anyone to get answers from their customer and revenue data in seconds.

Data 91

Data Finance Enterprise Interviewing 91

User Pilot

OCTOBER 31, 2023

By regularly checking your analytics data, you will proactively spot issues and find ways to resolve them. As you read through, you will learn the different UX data types and how to measure them. The data obtained is useful for user journey mapping and creating in-app experiences that make customers want to stick.

User Experience 87

User Experience Data SaaS Trends 87

ChurnZero

JUNE 30, 2021

To help you make sure you are adequately evaluating your Customer Success Manager candidates consider pulling from this list of interview questions. 20 Interview Questions to Ask Your Customer Success Manager Candidates. Data Management. Have you used a Customer Success platform before? Account Growth.

Interviewing 72

Interviewing Customer Success Sales Hiring Scale 72

Andreessen Horowitz

APRIL 22, 2022

In this interview, List discusses some of the book’s. Applying Data, Science, and Economics to the Art of Ideas appeared first on Future. John List is chief economist at Walmart (a title he previously held at both Lyft and Uber) and a professor of economics at the University of Chicago. The post Will It Scale?

Scaling 123

Scaling Data Interviewing Innovation 123

OpenView Labs

JULY 20, 2020

Interviewing is hard , and interviewing candidates for sales roles can be doubly so. Why is effective interviewing so important? Better interviewing = better sales teams. The following details some of my learnings around sales hiring and interviewing, as well as some tactical advice for candidates seeking sales roles.

Interviewing 73

Interviewing Sales Hiring Sales Recruiting Underperforming Technical Team 73

SaaSX

NOVEMBER 15, 2020

This article should really be titled, “How to interview a product manager (if you aren’t a product person) “ Because customer success, marketing, sales, support, and other operational roles are key stakeholders in a SaaS organization they are often called into the interview process for product managers.

Interviewing 59

Interviewing Management Sales Hiring Scale 59

Trint

JANUARY 28, 2021

When it comes to data protection, today’s businesses have their work cut out for them in building trust with clients, customers and employees. With data privacy legislation growing more prevalent on a global scale, people are becoming more privacy aware and naturally more protective over their data. Look no further than Trint.

Outsourcing Services 130

Outsourcing Services Data Artificial Intelligence Scale 130

Sales Hacker

APRIL 21, 2020

You’ll be able to download the interview scorecard template that I use with my clients. Part two of this scorecard series will help you create a sales interview scorecard to land that sales role you’ve been dreaming about. Who is involved in the interview process, onboarding process, and ongoing support and training process?

Sales Hiring 93

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 93

OpenView Labs

JANUARY 8, 2021

Great interview questions tell you who a person is, what motivates them, how they think and solve problems, and what they’d be like as a teammate. To help us all conduct better interviews, we asked some of the smartest leaders in SaaS to share their favorite questions. takes the cake as the worst question ever.

Interviewing 75

Interviewing Underperforming Technical Team SaaS Scale 75

Sales Hacker

JUNE 17, 2020

So that tried and true approach of, “ Walk me through your attainment over the past few years ,” is not only uncomfortable, it can turn the interview into a dance of half-truths and excuses. Let’s start with 6 critical fit factors that you can dig into during the interview process. Where Hiring Managers Get Off-Base.

Sales Hiring 80

Sales Hiring Interviewing Sales Recruiting Sales 80

Sales Hacker

NOVEMBER 16, 2020

For many, the sample sizes are too small, and the data quality too poor to make a convincing case for substantive changes. The answer lies in selecting a method for collecting and analyzing win/loss data that meets your goals and can be sustained long term. I recommend: Outsourced buyer interviews with a clustered model.

Outsourcing Services 99

Outsourcing Services Data Interviewing Technical Review 99

Sales Hacker

JUNE 29, 2021

Join our first discussion about the role and impact of RevOps, as well as how to become a truly data-driven company. In this episode, we interview Jim Lee, VP Revenue Strategy at Outreach, about how operations expresses the entire org’s strategy — and much more. Data science and business insight aren’t the same.

Data 99

Data Innovation Interviewing Revenue 99

OPEXEngine

APRIL 12, 2022

The other day a founder asked me about interviewing because a candidate had described me as “a great interviewer,” and she wanted to know why. I find interviewing and recruiting difficult, have made plenty of mistakes over the years, and the consequences of those mistakes are invariably painful. Thoughts on the Interview.

Sales Recruiting 40

Sales Recruiting Sales Hiring Interviewing Finance 40

CustomerSuccessBox

OCTOBER 31, 2021

This is why we, at CustomerSuccessBox, thought of interviewing CS leaders to understand their perspective of QBR. 6) Define which quantitative and qualitative data is required to run the BR. Which data can be collected internally and which externally. 5) Start with a simple process and BR template.

Interviewing 59

Interviewing Technical Review Scale Communication 59

CustomerSuccessBox

OCTOBER 31, 2021

At CustomerSuccessBox, thought of interviewing Customer Success leaders to understand their perspective of Quarter Business Review. There’s a HUGE opportunity for improvements, roadmap insights, and much more Voice of The Customer (VOC) data insights by way of QBR/EBRs. How do you prep a team?

Interviewing 52

Interviewing Technical Review Benchmarks Customer Success 52

User Pilot

AUGUST 2, 2023

With the amount of data companies have available, there is no excuse not to use data-driven email marketing. Whereas data-driven email marketing uses valuable customer data to send the right email at the right time to assist with your product’s growth. What is data-driven email marketing? Book a demo now.

Data 87

Data Strategy Marketing Software Review 87

Tom Tunguz

MARCH 30, 2016

There’s a new class of company that wield data to create long-term competitive advantage. TheRealReal uses this morning’s sales data to inform this afternoon’s marketing campaigns. I first saw the impact of this type of data informed decision-making at Google. The best run companies use data to win.

Data 100

Data Data Analysis Interviewing Benchmarks 100

Sales Hacker

MAY 26, 2021

Mary Shea defines this term in her recent article Unleash: A New Cohort of Revenue Innovators Comes of Age : noun — a new cohort of revenue leaders who put buyers at the center of their strategies, who arm their sellers with the most innovative sales technologies, and who over-index on data, rather than intuition to inform their business decisions.

Data 97

Data Innovation Interviewing Revenue 97

Scytale

NOVEMBER 14, 2023

The CCPA sets strict standards for data compliance , collection, storage, and sharing, to protect consumers’ personal information. Understanding the CCPA The California Consumer Privacy Act (CCPA) is a data privacy law that gives California residents more control over their personal information.

compliance 52

compliance Data Government Systems Review 52

User Pilot

AUGUST 15, 2022

Without enough sentiment data, you can’t understand how your customers feel. You can collect customer data using microsurveys across numerous touchpoints in the customer journey. You can conduct user interviews and start the Voice of the Customer (VoC) program to understand customer attitudes in detail toward your product.

Artificial Intelligence 94

Artificial Intelligence Software Review Data Systems Review 94

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. The first thing I would ask is, “where are you pulling the data?” That data is not public.

Payments 109

Payments Forecasting Payment Services Payment Solutions 109

SaaStr

JANUARY 30, 2023

To solve this, Deel interviewed 200 founders seeking answers to the question, “If you’re open to hiring internationally and remotely, what are your biggest challenges, and what kind of product can we build to solve them? Use your data to inform. Interview personally and define hiring values to build your team.

Sales Hiring 233

Sales Hiring Payment Services SaaS Payments Scale 233

User Pilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. What is product data analytics?

Data 63

Data User Experience Churn Retention 63

User Pilot

MAY 1, 2024

A user needs analysis conducted with product analytics data lets you build products that address user pain points and exceed their expectations. It helps you make data-driven decisions to enhance your product and keep up with changing user needs to improve user satisfaction. Usability testing can also come in handy.

SaaS 74

SaaS Interviewing Development User Experience 74

Valuize Consulting

DECEMBER 7, 2021

We’re seeing a huge shift in the industry towards digital touch; TSIA collected over 6 years of data illustrating that 3 tiers of segmentation is the standard. The post Assembling A World-Class Customer Success Organization: An Interview With Stephen Fulkerson, TSIA’s VP Customer Success Research appeared first on Valuize.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

User Pilot

APRIL 29, 2024

’ Next use analytics and surveys to collect relevant data and use it to segment customers. Collect and analyze the segment data for actionable insights and implement strategies to achieve your goal. Segment active customers for product interviews and inactive ones for re-engagement campaigns. In 5 steps.

Payment Features 92

Payment Features Interviewing Software Review Technical Review 92

SaaStr

JANUARY 5, 2024

The SDR Interview We’ve determined the profile we want to hire for dedicated outbound folks, so now, let’s look at the interview itself. It’s usually a simple interview with a hiring manager screen first and then an actual interview panel. Find the candidates who are hungry to break into tech sales for those early hires.

Sales Hiring 253

Sales Hiring Sales Recruiting Scale Outbound Sales Team 253

Trint

MARCH 21, 2019

Qualitative data gets to the heart of emotional response of your audience. But unlike its quantitative counterpart, qualitative data sets aren’t easy to manage and organize, which makes analysis harder. If you’re an academic researcher, optimizing your data collection process should be at the top of your to-do list.

Data 100

Data Data Analysis Interviewing AI 100

Valuize Consulting

FEBRUARY 16, 2022

In this interview, Romain discusses the fundamentals of a strong Customer Success (CS) Operations function and how you can leverage Agile methodologies to champion effective change management. Q: Customer data and technology is an increasingly important component of a strong Customer Success organization.

Interviewing 52

Interviewing Strategy Scale Management 52

Tom Tunguz

JANUARY 17, 2024

Learning about delegation, I watched Sam Corcos’ interview where argues Loom is the most important tool for delegation. Next, verify data is syncing from our data provider. Most of that list is straightforward & covered in books like The Great CEO Within & Deep & Deliberate Delegation. So I tried it.

Business 185

Business Interviewing Data Strategy 185

SaaStr

MARCH 12, 2024

Asset — To gain certain assets like code, patents, data sets, etc, while leaving the team and often the company behind. Not only do you have to pass the hiring interviews as a Founder, but everyone on your team does, too. And what should all founders know about the process if the time comes?

Software Review 226

Software Review Technical Review Acquisition Scale 226

User Pilot

APRIL 30, 2024

Meagan Glenn , Senior Program Manager (Success and Product) from Lavender lays it out for us in this interview. TL;DR Meagan Glenn, Senior Program Manager (Success and Product) at Lavender, shares valuable insights on leveraging customer feedback in an interview with Userpilot. User interviews are great for in-depth insights.

Interviewing 86

Interviewing Software Review Outsourced Development Trends 86